Since Adam left, the service is not as good and the prices are much higher. Also, customer service is sub par now. (Rude receptionist; calls go unreturned; etc) I started going here because Adam was as good or better than the mechanics at the MB dealership but with much better prices. Today, The Mercedes Garage charges just as much as the dealership without any of the perks like a loaner vehicle (or free latte and snacks). read more

Just picked up my car but was hugely surprised and disappointed that its MB B1 service doesn't include Brake Fluid Exchange, which is required by any B1 service maintenance schedule and provided by any provider. The service advisor was pretty friendly in the entire process, and that was what I heard from my friend who referred me to this place and the reason I went to them for services. I think Mercedez Garage should really clarify upfront what it includes for the B1 service because Brake Fluid Exchange is one of the key components of the B1 services. read more

Mercedes Garage - Services missing the Brake Fluid Exchange - Auto Repair Near Me - Bellevue, Washington

I had an excellent experience with Park Place Auto Salon, and in particular with Shabi Soliamani who was my point of contact for the MB garage. I needed some exterior trim pieces replaced on an older G Class, and had already been turned down by a few of locations (including AutoNation MB of Bellevue) because of the age of the vehicle and the headaches that old, rusted hardware can bring. Park Place stepped up to the challenge and delivered a home run with a short turn-around and a very reasonable price. I have a few facelift trim updates I am considering, and will absolutely contact Shabi before even considering anyone else. read more

I was getting alerts to check my right mirror turn signal on my Mercedes C300 for months. After speaking with the Mercedes-Benz dealership, I was quoted $300. I went to the Mercedes Garage at Park Place LTD and the service advisor Shabi took a look at my car and fixed it in 15 minutes free of charge! Turns out a wire was unplugged, but I'm still so glad I went here instead of the dealership. Great place in terms of automotive knowledge, professionalism, and convenience! read more

My 1973 450SL is 50 years old, and there is no other place I'd take it to than Mercedes Garage at Park Place. Handing over the keys for this little gem is never easy, but I'd never met Shabi before. So caring, so curious, so PASSIONATE about cars, I was blown away by this superstar Park Place hired to take care of their Mercedes customers. Shabi was pumped to see the 73 Benz, telling me how excited the recently-certified-on-classics technician was to look under the hood. She told me how we're going to communicate together (what?!?!) and I left like I just loaned the car to my best friend. The work was great, car was clean and it drove home like it owned the roads like it did in the 1970s. Thanks Shabi and the great techs at Mercedes Garage! read more

I've been meaning to write this review for a long time. Adam, the owner and operator, really deserves these 5 star ratings for always going above and beyond on customer service. Over the many years that I've had my car, I fell out of love with it. Whenever I brought it into the shop, he breathed new life into it, and I felt the nostalgia of the day that I drove off the lot with it. It was always detailed nicely and ran like new! read more

I've been taking my car here for years. Adam was awesome and always knowledgeable and awesome customer service calling with regular reliable updates. The past two weeks have me in disbelief. New service manager and it was been like pulling teeth to get any updates, not to mention a call returned. It took three business days (6 calendar due to holiday weekend) to get it looked at and an estimate, then another 4 business days (6 calendar)to get it repaired. Two weeks with out a car isn't cheap or easy and it really felt like there was no priority or sense of urgency to help my situation. Disappointed and will have to take my business elsewhere. read more

Excellent Service Department for European Vehicles. I highly recommend this shop and their customer service (Shabi) is superb!

After getting burnt by a local Mercedes I wanted to find an independent shop who is competent and honest. I would say Mercedes Garage run by Adam under Park Place fits the bill. Some folks might not have had the best experiences in the past with Park Place but I can assure you that the Mercedes garage is the place where you can take your MBs. The place is a bit hard to find unless you know the area well. If you see "Park Place", that is the right place. The Mercedes garage shares the building with Park Place service but only focus on MBs. Thanks Adam. read more

I've taken my car for A and B service here as well as some minor repair. I love their customer service and they seem to price everything accordingly. read more

Mercedes Garage - Auto Repair Near Me - Bellevue, Washington

I took two Mercedes cars for a pre purchase inspection. Shabi, the service advisor, was amazing. She has experience working at dealerships and also knows how they operate since she has gone over so many inspections. She was able to give me tips on what I could expect to negotiate at which dealerships and what I should ask for. The mechanics were also very knowledgeable and found serious issues with one of the cars that I could not have detected myself. I actually ended up saving money using the advice I received to get the other dealer to replace parts, and I avoided getting a clean-carfax-but-actually-very-damaged car. read more

I had been deferring a few small repairs on my 2008 E320 Bluetec, but when my driver's door lock went out, I knew I had to get it repaired right away (it's one of those things that's difficult to ignore). I had been taking the car to the dealer for repairs, but I wanted to see if I could find another shop to care for my aging car. I found MB Garage here on Yelp, and decided to give them a try. Adam really went the extra mile for me; he returned my initial call after hours, and was able to diagnose the problem and give me quote very quickly. I asked him about some paint chips and steering wheel leather repair, and he had Taylor check out the car, too, and quoted me on the spot for these fixes, also. They were able to get my car in quickly, and even gave me shuttle service to work. Both the body shop work and the repair service work were completed in the agreed-upon time, and the prices were very reasonable. Adam and Taylor and their team really made me feel welcome in their shop -- the receptionist even greeted me by name, the second time I came in (thanks, Anastasia!). I will definitely be bringing my car back for future repairs. read more

Without a doubt the best customer service in the car service industry I've experienced! I've been taking my 2006 C-230 into Adam for about 3 or 4 years now and have continuously been wowed with how great the experience has been. You can easily make an appointment through email or phone and they get back to you very quickly and are accommodating to your schedule. Mercedes Garage exceeds expectations by going above and beyond at making sure you are satisfied. I took my car in between services and they replaced a light bulb that burnt out at no cost! They truly care about keeping a good relationship with their customers and providing exceptional service. Next time your Mercedes needs a little TLC Mercedes Garage is the place to go! read more

We are on our 3rd Mercedes with Adam. When in the market for our last car purchase, we briefly considered purchasing something besides a Mercedes, but came back to buying a ML350 because of Adam. He is always more than fair with the work he does and the prices he charges. I have taken my car in a couple of times for Adam to check warning lights. After running diagnostics, that would run hundreds of dollars at the dealer, Adam made a quick fix and sent me on my way without charging me a cent! Besides being very fair on pricing, I have never had a problem with any of Adam's work. He is honest, conscientious, friendly, and knowledgeable. You'll notice all the reviews mention Adam by name, there is a reason for that. I can't recommend Adam enough. read more

I had Adam from Mercedes Garage to look after my 2 Mercedes. Unfortunately, he is no longer there. The other guys have less experience and weak in technical knowledge. I brought in my car for oil change last week. Their price had went up but quality of customer service went down (ie: car was not even washed). read more

I will tell you only one thing about Mercedes Garage - I will ALWAYS come back here to have my car worked on. Adam is the most honest mechanic I have ever met! He tells it to you straight and will always come up with options and recommendations. I have an '01 C320 and brought it in for the Service B. My car was doing some funny things and after I brought it in, he told me it needed more than the "Service B". I gave him my budget of $450 + Tax and he said he will do the best he can. He finished my car a full day early and my total was $389 + Tax. I mean, honestly, when you tell a mechanic your budget is $450 - he's going to use all of it. I was so surprised and happy. He changed all of my burned out lamps, as well as a TON of other things just to be nice. I cannot tell you how SATISFIED I am with the Mercedes Garage!!! DO NOT TAKE YOUR CAR ANYWHERE ELSE - THIS IS THE ONLY SHOP TO GO!!! Also, he is the most competitively priced garage in the area - I don't know how he does it...maybe because he has so much repeat and referral clients. I guarantee you will never bring your Mercedes-Benz anywhere else ever again! read more

Just had a great first experience at Mercedes Garage. One of the items I need replaced was my cup holder...it was stuck and wouldn't open up. Who would have thought that an inoperable cup-holder would really ruin your day. I took it to another shop and was told $400 to replace. Yikes! Mercedes Garage did it for $75. 'nuff said! They also did an oil change and transmission service. They delivered the car as clean as it has been since I purchased it. I'll be going back for my Service G in a few thousand miles. Thanks Mercedes Garage! read more

Since I bought the car, I've used MG exclusively. Always fair, always accurate and expert, they wash and vacuum the car every time. However, I'll warn that they're VERY busy (because they're so great), so don't expect to just roll and in and get the car fixed today. I LOVE these guys. :-) read more

I spoke to Adam over the phone and he's a very laid-back guy. I went in to get a service a done on my car. A old car 2001 E3 20 and I don't go to the dealership because it's too expensive for this car. The service is great and they got me in and out without a hassle. He also noted the things that I should probably fix in the future which is very good. Plus they also washed my car, which was a pleasant surprise. Overall, I was very pleased with their service and will be coming back for more service on my car. read more

Adam and his team are great. I've been taking both of my cars to the dealer for any kind of service that is needed, before I found these guys. Their price is very reasonable, and they do great work. I would recommend this place to any MB owners with no reservation. read more

If you want work done on your Mercedes - Adam is the go-to person. Not only he is extremely knowledgable - he cares about the quality of work. I went into Park Place with a leaky convertible top on my SLK55 AMG. At first - they replaced the seals but since that didnt work - had to replace a piece of the roof too. Adam did a perfect job to fix the leak as these vario-roof leaks are not easy to fix. The price was also extremely reasonable & Adam replaced my faulty cornering light for free as a courtesy gesture. I would definitely go to Park Place for all my future needs on the Merc & other cars as well. Highly recommended. read more

Brought in my 1999 E430 today and Adam was so incredibly nice. Very professional too. He was honest and clear with me about pricing, didn't try to hustle me into unnecessary repairs that were out of my budget, and even replaced my headlight free of charge. This was my first time having this car serviced anywhere (it's pretty new to me). Glad I came here! Thanks Adam and everyone else I spoke to. Wish I got their names. read more

This review is far overdue but Adam deserves the credit. I went to Adam back in 2005 with my 1998 CLK 320. He was honest, explained what was wrong with my vehicle and did a good thorough job without making me feel like he was trying to up sell any extra "needed" work. Although, I no longer own a German but if I did I would go back to him. As he is a trusted mechanic. Thanks Adam! read more

My husband and I have been taking our cars to Adam for a few years now. We continually receive sound advice, expert knowledge and great service. Never feel like I am being misled or taken for a ride. It's so nice to have a mechanic you can trust. read more

Adam is one of the best mechanics I ever worked with. He is honest & to the point. Highly recommended.

Adding another post. Adam's oil changes are cheaper than discount oil change shops (Jiffy Lube, Oil Can Henry, those places...), where I also have to bring my own oil filter since they don't stock the old car filters and get charged extra for diesel engine oil. I asked Adam why, and he said he was fixing stripped oil plugs and other issues so often, he decided it was actually cheaper for everyone if he incented his customers to come to him. He trys to get us in and out within an hour, so if we call ahead and do some good scheduling, we can have the discount service timing as well. I'm getting used to taking my car in at 4pm mid week and doing email while I wait. Adam uses new oil, compared to discount shops that recycle their oil again and again. Not my idea of qood quality. And, I don't have to pay extra for OEM filters. There continue to be good reasons to take my car to Adam. He's great. read more

I have an E55 AMG and until now have always had my car serviced at the Dealership (Barrier or Phil Smart). After my experience at Mercedes Garage, I think I may never go to the dealer again for service or repairs. They were very reasonably priced and Adam talk through everthing with me. They even pulled a screw from my tire and plugged it - no charge! Quality work...great prices and focus on service - these guys are great! read more

I'm giving Adam 5 stars for what he and his business used to be. Unfortunately after moving or merged or was taken under contract or whatever by those car guys called Park Place he became "precious"... Now you need an appointment to get to speak to him. This is so unlike him or what I was used to be when going over to his place before. The front desk person is also very precious and treats people like wanting them to leave... I have no clue of the fees they charge now but I am quite sure I would be better off at Barrier, where I was treated like a king. I wouldn't spend a dime at Adam's new work place and I'm taking my cash to the dealership. Adam, I do believe I'm not the only person you disappointed with your carrier decision, however I wish you all the best. read more

Not what they used to be. Their main Mercedes guy is not working with them anymore but they still have his name on their website as ASE certified technician. Took the car in after having misfire codes. Told them it's either wiring harness or the computer. After 3 hours of diagnosis they said they checked the harness. Wire harness is fine so the computer has to be replaced. They quoted over $1000 for a used computer. Agreed to pay. Computer was replaced. Then they came back and said wiring harness is bad too and asked for another $2000. Told them to put the car back together w/o any more work done to the car. They said they would charge me another $750 on top just to put the car back together. Paid $1100 for the computer and towed the car back home while all the parts taken apart dumped in the trunk. Replaced the wiring harness. Now I have multiple computer errors on the dash. The computer has not been properly programmed. I was charged $150 just for programming. Sent an email. They replied they'd give my number to their programming specialist. They never called. read more

Mercedes Garage - Mercedes garage Bellevue WA - Auto Repair Near Me - Bellevue, Washington

There are so many things I loved about my visit. 1. The Park Place itself where MB garage is based. It breathes cars, it's so well designed and inspiring, you have to visit it and just experience. I had a thought in my head that if I was a mechanic, I would do whatever to work here. 2. Their shuttle service is the best by far I've seen in my life. Within 5 miles, you'll get dropped off and picked up in an instant. 3. Service itself and Adam. Unfortunately I haven't talked to Adam much as when I arrived early and picked up car after he left, but even barely talking to him I felt confident. Also, there was a miscommunication over the phone that I was quoted $100 lower then it should be for my services, and Adam said if he promised this price then it's gonna be $100 lower now. Very honest man, got my trust for all of my MB future services. Car was done as promised, and I do feel a difference of changing factory filled fluids with brand new ones. Thx again Adam and all the team at MB garage, you've got another customer for life read more

I recently brought my 1998 ML 320 to Mercedes Garage in Bellevue for a maintenance service. Their service met and exceeded my expectations. Adam explained to me what had been done. Since it is an old car, they also checked other parts of the vehicle for me. They found some defects. Adam told me they were not urgent issues but recommended me to have them fixed in the future. To have a peace of mind, I brought the car to Mercedes Garage the next week. Adam listed all the replaced parts in the receipt and explained to me what had been done in detail. I was treated with courtesy. The prices were very reasonable in both times. I can feel the difference before and after the services when I drive the car. I am so happy that I have found a reliable garage for my Mercedes! read more

I simply will not go anywhere else for service! Adam has always, and I do mean "Always" followed up with me with everything he said he would do, even when the shop has been extremely busy. I am constantly impressed with the years of service experienced with Adam. From my first vehicle, now moving on to my third, I have taken all vehicles (Mercedes) to Adam as my primary Mercedes advisor and mechanic from years back. Hands down, this is the place to take your Mercedes if you want dependable and honest service folks. read more

Honesty matters. Customer service matters. I've had a great experience with Mercedes Garage but particularly Adam. Adam is now my go to guy for automotive repair. Attentive, honest, and transparent. I came to him for a minor fix a couple weeks back, and he could have made it a larger deal than it was. And that's the big thing I look for a in a mechanic -- will they try to nickel and dime you for another X dollars. Where other mechanics tried to exaggerate what was happening, Adam shot me straight, described what happened, and fix it in less than hour. That integrity leads me to a place where I'm happy to work with him as a priority in all future engagements. read more

Adam is the best Mercedes mechanic I've ever known. I've been taking my car to him for many years now and there are countless examples of his professionalism that I can cite. If you own a Mercedes in the PNW this where you should take your business. read more

Took my 2011 R-Class in for some much-needed work. Adam and Mercedes Garage took amazing care of me, thoroughly explained everything that needed to be done, and saved me THOUSANDS over what the local dealer was going to charge for the same work. Kudos to Adam - this is my new Mercedes go-to! read more

I drove up from San Francisco to attend a conference here in Redmond. The plan was that on my way back I 'd stop over in a few places and meet greet old friends. Got up here in Redmond and suddenly the "Check Engine" light came on!!! thousand miles away from home its not a good feeling. I started looking for a dealer near me who could run the diagnostics. Expecting a minimum of few hundred dollars and some bad news I googled for dealers and comes up a entry for a garage / repair shop. I started looking at the reviews and they were all five stars and rave reviews. I called them up. spoke to Brian G. and he mentioned that they were very busy for the day but will be happy to run the diagnostics and let me know whats wrong. Lunch time I skipped the conference and went looking fir the shop. Got there - Beautiful shop nice and very clean.. (nice restroom also). They ran the tests - clean bill of health and in 30 minutes I was done. We decided I 'll get it fixed when I get home. He got me patched up and I was on my way .. He DID NOT charge me anything for the service and diagnostics. The least I can do is share my experience with these nice folks. They rock!! I would trust them with my car anytime if I was in the area.. I wish we had more car garages like that and more honest people like that :) Thank you Brian !! read more

Called Mercedes Garage about my used Mercedes CLS550 that I purchased from a friend in California. I was concerned about brakes and the engine light that had just come on. I was referred to Adam who advised that brakes are ok until the warning light comes on, and said to bring the car in so that he could check the engine warning light, which I did and he did. After 5 minutes he advised that there was a problem with #5 plug (or coil), but that since it went off again to bring it in if it goes on again. He also gave me an estimate for the brakes when I need them. No charge. I plan to let them do my service as soon as I need it. read more

Spectacular service. If you own a Mercedes - take it here. Small shop that only does Mercedes work. If you're out of warranty, take it to Adam and his small staff of Mercedes mechanics, they know everything about your car and exactly how to fix it. Reasonable prices, speedy service, excellent customer service. I highly recommend. read more

Adam is an honest guy, his service is excellent, and his prices are very competitive.

Adam is the best! I had been taking my 1999 Mercedes E320 4-matic to Adam since he opened in his very first location further down on 20th. I've always been a very happy customer - he is efficient, reasonably priced and most of all, trustworthy. I recently moved to Anchorage, Alaska and had the shock absorbers replaced at an independent shop here in town. They did an inspection and said the car was immaculate and they were so impressed with how well my car was taken care of. The first thought that popped into my head was it was all because Adam did the 200k mile service just before I moved to Alaska. I really miss being able to take my Mercedes to Adam. I want to thank him for all the great work he has done which has allowed me to enjoy my investment for many years and the car is still going strong! If he ever considers moving again I hope it's to Anchorage! Thanks again, Adam! ;-) read more