He is great person and mechanic over all. Very good at communicating. Gave an ETA of when he would arrive and was on time. Did some testing on my magnum found out the problem could be the fuel pumps changed them and got my car starting back up. Very genuine person. Definitely coming back to use his service and his prices are more than fair. Best mechanic I've met. read more

My wife and I were in the market for a new vehicle on a Sunday. We were looking in the Kent area and we wanted someone to perform a vehicle inspection before we bought the car. Jack was quick to respond and very communicative about what his eta and what he was doing. He arrived on time to the car lot and answered all my questions. He did a very thorough job and gave us am honest unbiased opinion on whether or not we should buy the car. There some notable things wrong with it which he pointed out and even estimated how much those would be to fix. We felt confident buying this used vehicle because Jack was there to tell us his thoughts. We also loved that he was very kind and relatable. We immediately felt like we could trust him. I will say the one con was instead of an email detailing everything he found on some official looking letterhead. We just got a text message. read more

Professional and responsive, I asked just to do a pre purchase inspection on an Audi (im out of state). Helped me dodge a bullet and showed his worth with thoroughly inspecting the vehicle inside out and underneath. Highly recommended 10/10. Thanks again Jack read more

2007 Lexus LS460 THE DYNAMIC DUO! Jack and Taylor go above and beyond your needs when it comes to fixing your car. I had an issue with my starter at my condo and I called there number to see if they would be able to come and take a look. After talking to Taylor, I was scheduled the next day for a diagnosis. Jack then came through as expected and ran a few tests to see if it was my starter and he confirmed. Since we now knew what the problem was he was able to work on it the following day. Mind you, I also didn't have to get parts or anything. These 2 are a 1-stop shop!!!! They had already ordered and picked up my starter from the dealer before they got to my condo. While Jack was working on my car he also found out that I had a leaking water pump. So I told them I'd be okay with replacing the water pump after the estimates they had priced me at. Taylor went above and beyond to call places around and outside of the city to see if they had my part and the only place they had it was is in Puyallup. I live in Kent! She went through traffic and back just to get this part. So as soon as she got back Jack got right to buisness and said what he was going to do. He fixed everything faster than a dealership would and he guarantees his work. I couldn't have asked for anything more. The service and communication is outstanding and I'm wishing these 2 the best. If you want a MOBILE mechanic that will go to you, JACK and TAYLOR are the perfect people you want to do buisness with. Whatever the case may be they will try their hardest and best to get your vehicle fixed. They are also cheaper than most shops and definitely the dealership. Another thing, meeting these 2 felt like they were we've been friends for a long time. They're very personable and very easy to talk to. Thanks for everything you guys! HIGHLY RECOMMENDED! read more

Update...the owner of the business reached out and apologized for the miscommunication. I was able to speak to someone else later in the day and was able to set up a time to get my issue fixed. She was extremely helpful and a pleasure to deal with. I would definitely recommend these guys to anyone I've placed several calls to these guys over the last 3 days and they have yet to contact me back. They claim quick responses but it's a lie read more

I called on Jack to replace a failed drive belt in the Tukwilla Home Depot parking lot. 2.5 hrs I was back on the road. Great service and follow up. Worth the remote service charge. read more

Taylor helped schedule the appointment and was very communicative. Jack came out within a couple days of me reaching out. He diagnosed my vehicle and replaced the starter motor in the same day. Used my own parts - many folks won't do that. Thanks for the wonderful service! read more

Jack was awesome. Came to my home did a thorough diagnosis on my car. Once finished he explained my options. He was very polite and honest. He explained what he thought the problem was, what he wanted to do, and the possible outcomes. Jack and his receptionist did not pressure me into any services and explained everything enough so that I could make an informed decision. In the end he got my car running and it's been good ever since. read more

Had to have my alternator replaced and didn't know any local mechanics. Got quotes from different shops. Jack's rates are competitive, but what compelled me to choose them (despite the $75 mobile service fee) was their willingness to help a mom out. Taylor and Jack are kind, honest, and professional. It was all a pretty painless process from receiving a fair estimate, quickly scheduling, and of course the repairs done in front of my house. If you don't have the bandwidth to be jerked around by dishonest service shops, then Jack's Mobile Mechanics is an excellent local business to support--and they'll help you right back. read more

Tyler was very quick to respond to my request for a quote and quickly set up an appointment with me after we settled on a price. On the day of the appointment he texted me to let me know he was about 15 minutes away. When he arrived he quickly got to work. I am very satisfied with the work he did and you can't beat the price. He worked out in the rain and cold without batting an eye. I was impressed with his professionalism and quality of work. He never tried to squeeze me for more and left my driveway the way he found it. Highly recommended. read more

I was considering to buy a used car in the Auburn area and I called Jack to have a pre-purchase inspection done. Amazingly, Jack arrived just 10min after my call. He carefully checked all the functions and spend at least 90 minutes below the car. He even connected to the on-board diagnostic unit to check for error codes. Anyway, after this thorough check I had the confidence to buy the car and have been very happy with it. I'll highly recommend Jack! read more

We broke the fuel door to our Jetta and could not put gas into our car and do not have enough gas to take it to a mechanic. Jack (and Taylor) were super fast to respond and they were able to come the next day. I think they are A++ on communication and they got the fuel door open so we can get gas for our car. Huzzah, they even promise to come back with the parts for our button that broke so we can lock the door again in the future. I would def use them again in the future. So happy to find a good mobile mechanic in our area! read more

Recently had my tundra work on by Jack. He did a great job getting things fixed. I would highly recommend Jack's mobile mechanics. Quality work at a honest price. I will definitely be a repeat customer for all my car needs read more

Quick, efficient and reliable. First time dealing with services rendered online and text but I was pleasantly surprised. If you are in a bind and want quality service Jack's Mobile service is the way to go. read more

Pretty pricey and I wasn't too happy when they finished their work and said now I needed to get alignment. I would have liked to know about this up front. I'll try someone else next time. read more

Percy showed up on time and was personable. He did a great job and was a old school true gentlemen. Set me up with a new PS pump, HP line and flushed my brakes. Timely, and proper work. 5* read more

Our car randomly stopped starting the MINUTE we parked our camper at a remote campsite near North Bend. Tried all night to figure it out, AAA couldn't help, and it was a Saturday so no shops were open. My Dad actually found Jack online and sent them our way and they went above and beyond! Replaced our starter no problem and sent us on our way. Literal life savers, i cannot recommend them enough, and just overall great people! read more

Taylor is super responsive. Percy is awesome & knowledgeable! Our Explorer would not start & they diagnosed the issue and made it work again very quickly! Thanks for being there! read more

I had a stripped bolt I could not get out, regardless of what I tried. I had spent quite a bit of time and money trying to do it myself, but no luck. I messaged Jack here, and he responded promptly and set up a time to come out. He worked with my schedule and came out to my house and had the bolt removed in about an hour, and explained to me what he had done. His service saved me from the cost and trouble of having to tow my car to a garage. Got my project back on track and will definitely keep them in mind for future jobs! Highly recommended! read more

I've never had such a great experience having a car worked on! You know how it is, your car breaks down, and you're dealing with all that brings, sometimes along with a mechanic that's not particularly friendly or helpful. Taylor and Jack immediately put me at ease. My car was up and running within a couple hours and that includes a trip to the auto parts store. They were both personable and great to talk to! Taylor is awesome! A complete sweetheart! Thank you guys for taking such great care of me! read more

I really wish there were more than 5 stars for this business. I'm a little late at posting this but I want to tell you that if you need something done to your car, brakes or whatever, you need to go through this business. I reached out to ask him about getting brakes on my sons Jaguar, I didn't really want my son to drive because his brakes were a bit squeaky. So I gave my son the business info, so he could touch base with him and get it done. I was thinking that it'll be about 2 weeks out for him to do it, and my son literally got his brakes changed that next day, it was a Sunday I believe, but I'm not 100% sure. With most mobile mechanics, they have so many miles that they are willing to drive. I believe my sons house was a little further than the business' boundaries, but he said he would do it for my son. He was VERY reasonable also. So a HUGE thank you for keeping my son safe, going the extra mile (literally) and being a rockstar. I highly recommend this business! read more

Absolutely amazing service. Jack was able to fix our fiat that had been sitting for months and the key just would not turn over. We tried replacing the battery with no luck. He was able to fix the car within the diagnosis time and even filled our tires for us! Great value, highly recommend!! read more

Taylor and Jack are awesome. Jack came out and replaced the carburetor on my 1992 Honda acty and while he was doing so he also pointed out another issue my van was having. It was something I would've never noticed myself so many thanks to them. read more

JMM is awesome & would highly recommend! Made an appointment with Jack a few days before my brakes, rotors, & oil change service. He texted me & gave me an ETA when he would arrive. He was very professional! After all the services, he would show me pictures of what was wrong & what needed to be done in the future! His mobile service is awesome! I'll be a regular customer! read more

My wife and I had to get our daughters vehicle driveable by Monday, and the vehicle issue started Satruday. We searched for mobile auto mechanics and came across Jack. We contacted them on Saturday afternoon and they said they could be at our place THE NEXT DAY! Super professional, courteous, honest and he did a great job. I'm honestly thinking of just using him for all of my auto repair/service needs. I can't say how impressed I was and would be happy to even vouch for him and his work. Please send business his way- I would again without hesitation. I'd give more than 5 stars if possible. Excellent job!!!!!! read more

Taylor and Jack are great!! I had a part on my car that needed to be fixed, and reached out to them via Yelp. Taylor was very responsive, answered all my questions, and gave me a quote for the specific part! Scheduling an appointment was really easy, and they got the job done quickly. On top of all of that, they explained what needed to be done and were so lovely to chat with!! Will definitely be using them for our next...whatever...we'll need for our cars. Thank you both! read more

My Pathfinder needed some love, I had scheduled a full tune up with Jack. Service was impeccable, time flew and my car was running smooth.

I called Jack's to request a quote on replacing a battery. I spoke with Taylor, she was able to give me a quote within minutes of sending her a photo of the problem. My car has been dead for over a month and dealing with towing it has been such a pain. (Normally I'd have my dad or bf change my battery, however there was an issue with one of the bolts melting off which made it almost impossible to remove without a professional). They offered me $30 off my service since it was over a certain amount. I was surprised at how quick they were able to get to me and get my car fixed! Literally came the same day I called. Jack and Taylor are super kind, hard working people, and knowledgable in what he does. If I'm in ever need of car services, I'll definitely be going back to them. What they do is such an extremely convenient and painless service for anyone with car problems, you need to give them a call. Excellent communication from them as well! All of the good things people are saying are 100% FACTS. read more

Jack and Taylor are extremely friendly and have an immediate response time. Jack replaced both of my headlight bulbs in a quick, clean, and efficient manner. Other mechanics don't put in the effort to fit you in their schedule however, Jack and Taylor go above and beyond to satisfy the customer by working out a scheduled time that fits both parties. I really appreciate both of their work put in from start to finish on my headlight replacement. No doubt I will use them again and refer them to a friend. read more

OMG !! YOU NEVER hardly ever come across a business that is more about actually helping other people rather then just lining their pockets with money !! I recommend that EVERYONE who needs service would be BEST SERVED by using Jack's Mobile Mechanic !! I was broke had a flat tire no jack no lug wrench no spare tire and no air pump. I was in the middle of work and broke down in Renton. I texted Jack's and asked how much it would cost for them to come out and put air in my tire. At first I got a text back telling me how much they charge and for what ...I freaked out and told them nevermind cause there was no way I could afford what they asked.. next thing I know I get another text saying they just seen the address I was at and asked how much I could afford to pay. Long story short they came to me quite quicky and fixed my tire and I honesty believe he wasn't going to ask for any money but we strongly believe in you don't get something for nothing so I scraped up $30 and gave it to him. He kept thanking me which is wrong.. I was the one who needed to be doing all the thanking ! They saved my butt, rescued me, and they were absolutely nice and professional about it. You could not ask for a better experience in a bad situation on a rainy dark night! !! If you don't use JACKS MOBILE MECHANIC THEN YOU WILL PAY TOO MUCH AND GET TO LITTLE IN RETURN. THE PRICE IS PERFECT FOR THE SERVICE AND ATTITUDE YOU GET FROM JACK'S! IT'S WHAT EVERYBODY ELSE LACKS !! read more

My rear brake pads and rotors needed to be replaced really bad. I contacted Jacks Mobile and he was able to get me in next day. He was such a nice guy!! Got the job done quickly and professionally. I highly recommend him. read more

I had a stripped lug bolt on my BMW M4. I contacted Jack and he gave me an estimate on the cost which was more reasonable than anything I heard. He got the stripped bolt off within 5 minutes of showing up!!! I highly recommend Jack and his services!!! read more

Thank heavens for Jack & Taylor! The tow truck driver, Toby, highly recommended Jack and the reviews put to rest any concerns I had. Taylor made it easy to schedule and reassured me that they would be on time and able to replace the alternator that evening. Whew! Even better, they were both professional and very personable. The time flew by as we chatted. Good price, too! read more

Called on a Saturday when I realized I was not going to be able to finish the brake booster pump replacement I had started. Talked with Jack for a few minutes about it and he said he could be there Monday. Received a text confirming the appointment and another a couple hours before he was scheduled to arrive. Let him do his thing and was really pleased with how efficient he was. Problem solved and I think this will be my go-to solution for future work I'm unable or unwilling to do. Would highly recommend Jack's for any issues you're having; it's so much more convenient than taking it to a dealership and I know I spent less than a dealership would have charged. Very pleased. read more

Incredible experience. Needed emergency brake service. JMM scheduled me for next day and took care of everything quickly, in the dark, in the rain, for a great price. read more

My truck wasn't working so I needed a mechanic I found these guys online so I called them made an appointment ended up falling asleep in the back of the truck when they showed up they didn't knock on the truck didn't attempt to find me my dog was also in the truck so if someone approached the truck he would've alerted. They said they waited here for an hour and a half but I find that hard to believe. They also said they had to drive 45 minutes to get here, but they're shop is only 2 miles away so I found that hard to believe also. Anyways they're policy is same day cancelation cost $75 .they performed no work on my vehicle but charged me $223.35 which is not OK if you ask me come fix my truck if your going to charge me for it, and follow your own policy if that's what's supposed to happen. They also tried to trick me into paying them for the same initial payment 2x think twice before you call these guys scammers for sure and definitely not understanding nor compassionate for there fellow man. I'm still broken down and now don't have the money to fix my truck because they decided they were going to keep my money for work they didn't perform read more

I called them when my car wouldn't start and they came out within 30 minutes. Unfortunately they couldn't find what was wrong because my vehicle is a hybrid and difficult, but they went above and beyond to try to find answers for me. They even sent me a follow up message a few days later after doing more research to find the problem. I can't recommend this company enough. They were quick, professional, and kind. read more

2 of my cars needed brake pads and rotors replaced. I already had all the parts but needed someone to do the replacement. I texted Jack and he showed up with his buddy the same night. They worked hard to replace everything quickly, for a very reasonable price. They even test drove the cars to wear in the new brakes for me, which made me feel safe about the installation. I think I know exactly who I'm gonna call for any of my future mechanic needs. read more

Jacks mobile was super amazing ! They were on time and had me an appointment the very next day he did a diagnostic test and they went and got the parts and paid for them and he fixed it in a mater of a few hours he was super cool and super chill on everything and very easy to talk to about the vehicle he had all the right tools with him I can't say enough I'm grateful that they run this business my Tahoe was done for I would have had to pay for towing and had to have waited for my Tahoe to get fixed so ur talking at least three days ! So now I can drive to work Monday morning with no isssues I highly recommend him thanks again ! me and my kids appreciate it ! read more

Amazing same day service!! I had sticky brakes and needed a long overdue tune up- Jack was able to help me out right away. He was very thorough and professional- a total gearhead who really knows his stuff! He told me that he thinks of engines like 3D puzzles that he just needs to figure out- if someone is as knowledgeable and experienced in their profession and still thinks of it as a fun puzzle like Jack does- then it is no surprise that he is fantastic. Very Highly Recommended! read more