Straight forward, no hassle, clear communication from Dorel every time I've taken my SUV in. Dorel is clean, friendly, and welcoming with a handshake. I never feel as if I am being taken advantage of, and he is never trying to convince me of some extra service. His shop appears clean and I am confident in Dorel's ability to stick to the time frame he commits to. In a world of dishonesty, scams, and b.s., Dorel is legitimately the small business owner that stands by his work without any hassle. (BTW, I live in Marsyville now and after trying to find someone closer to home, decided to return to Dorel. He is absolutely WORTH the drive!) read more

Quality work & reasonable prices. My entire family takes our cars here and no complaints. They've never failed to diagnose whatever issues have come up. read more

Thank you for taking care of my Lexus, once again great honest service. I have been going there for close to 10 years.

Very frustrating interaction. I called to ask if they had availability to look at my car and was told I could bring it by for a scan. When I asked how far out the repairs would be I was told he could do a scan right away. He asked when I would bring it in for a scan and I told him I was going to call around and see if anyone could get me in for repairs. At that point he said "ok, whatever". I hung up. He wouldn't give me a straight answer and then is rude when I say I'm calling other people. No thanks. read more

I had many repairs done on European cars with Dorel over the years. The prices are reasonable/decent, quality of work is very good and response speedy. He fixed an oil leak on a Mercedes E350 2010 and did brake work. Honest and dedicated. read more

We took our 2013 Diesel Mercedes ML to Dorel to fix a handful of mechanical issues that we'd delayed addressing during the pandemic. We chose him based on the large number of reviews he had from legitimate sounding customers that couldn't say enough about how honest and collaborative he was with them. This was more important than ever for us on this occasion because we knew we wanted to address all of the issues we were already aware of, as well as any other problems found in the process of repairing them. Knowing that we would essentially be giving whichever mechanic we decided to take the car to a crate blanche, it was critical that we chose a shop wisely to avoid being exploited, potentially quite badly, by someone of questionable ethics. Dorel lived up to his reputation completely, and contacted me regularly to work with me to find the most cost effective way to go about addressing the issues he found along the way - always explaining my options and offering money saving solutions. Hopefully not soon, but the next time we need work done on our Merc we'll be taking it back to Dorel. read more

I've done brake repairs at Dorel's twice on my 2009 Toyota Camry and I've had no complaints so far. He is friendly and very responsive, offers fair prices, and always outlines the work ahead of time. He does a quality job and I trust leaving my car with him. Do not request a quote on Yelp, it's better to call him directly. read more

Best mechanic by far. Always gets job done, knows what he's doing and is affordable. Most importantly, he cares about his clients. Can't recommend this place enough read more

Dorel is great at scheduling and delivers on his promises. His crew did a great job fixing minor paint damage on our grand Cherokee. The paint match was excellent, they delivered the car when they promised, cleaned the interior and washed it. I will definitely return!!! read more

Honest and great mechanic. I had 3 bad engine mounts in my jeep which he identified. Gave me a fair price and did a good job explaining what were wrong with them. Highly recommend. read more

Had heard through a friend about Dorel's Automotive when my car had some issues and took it straight there. Quick and responsive, and they do great work! Dorel knows what he's doing and is very kind. For sure hit them up over at Dorel's for your automotive services. read more

Update: my first time getting work done here and I realized the hourly prices were higher than I anticipated. They showed me all my old parts, very fast and communicative. I'd still recommend them. It's $115/hr. This is my first time getting serviced by Dorel's Automotive and the mechanic's name who took care of my car was Chris. I have only good things to say about my first time here. Happy to say they've got me now as a regular! VW got an oil and oil filter change, they didn't have the filter and told me that it would take a bit longer because they were having it delivered it from O'Reilly's. When all was done, he ran the engine, checked everything out underneath for leaks and listened for anything weird, before setting my car down. I so appreciated that extra bit of care. Before having trouble with my health and hands, I have changed my own oil and filter before, so I know what a fair cost of the service should be. My final impression, the overall cost was fair, honest, and lower than his original quote so I left a very happy customer!He was courteous, notified me of the extra wait time, and checked under my car before setting it down - that's just awesome customer service! read more

Dorel is the hero to my Mini Cooper S. Whenever I need advice and quick help, Dorel treats me honestly, fairly and helps me understand what my car needs/doesn't need. I had a few things tuned up before heading down on a long road trip, and Dorel took care of all my car's updates so that I could make the journey safely through the mountains. Even though I no longer live on the Eastside, it is worth it to me to take my car only to him. Thank you, Dorel! read more

Dorel to the rescue again!! He is always there when my car needs him! Thank u!! Dorel has been my mechanic for over 20 years.... And now many of my friends. So trustworthy and professional. Highly recommend !! read more

My family has been using Dorel for over 15 years and he has always provided us with excellent service. No matter how far we move, he is worth the drive. His prices are fair, he's honest, and We know our cars are in good hands. read more

If we could give 10 stars we would! Dorel and his crew are very friendly, professional and honest. We recently purchased a used car and found it to have more issues than expected. They squeezed us into their busy schedule and went above and beyond. We now have a car that runs like new because of their quality work and attention to detail. Anywhere they could save us money without compromising quality or safety they did. We would recommend them to everyone and will use them for all of our repair needs, even though it is a bit of a drive to get there. read more

I've been coming here for over 15 years. Now I regularly get my Porsche Cayenne GTS taken care of here. The difference in cost between Porsche and Dorel's is HUGE! I know my cars will always get the best care and honest opinions on whether I need the service or not. He's a true Kirkland gem and the insiders of Kirkland know this. He can service any kind of car, doesn't have to be fancy. For the best quality service, quality parts and honesty trust me, THIS IS YOUR FOREVER REPAIR & MAINTENANCE HOME read more

I messaged Dorel a week ago on Yelp. He was one of several mechanics I requested a quote from. Not only did he respond quickly he had one of the most competitive prices. If you want an honest job with no frills this is your guy. He isn't open on the weekend, which is a bummer, but luckily he's super close to my work. Yesterday I dropped off my car, walked to work and it was done by the end of the day. Dorel even offered to pick me up to get my car. I needed my timing belt changed and he checked my engine light too. Turns out it was my O2 sensor, but I had a big oil leak that also needed attention. My car drives so much smoother now! Thanks Dorel! Don't yelp message Dorel if you can help it. Calling or texting is faster. read more

Honest, professional & great workmanship. No one will fix a broken timing guide on a Audi A4.Dealer wanted 10k for a new engine, charged $100 elsewhere just to diagnose the issue. Mr Dorel was courteous in every ways, explaining the issues, troubleshooting as well giving the best advice whether to fix or not to. The car runs like a dream, more power & less engine noise. The overhaul is costly ( reasonable considered what the dealer wanted) He went above & beyond the service call to make sure everything is done right. read more

Dorel's name is passed around quite regularly on our church website. Many people swear by him, so I decided to give him a try. Like his business card says, "You'll come back, guaranteed." He was right. The man is honest to a fault. He works on your time, and is surprisingly light on your wallet. Our air conditioning/fan wasn't working, so not only did he give us a quick fix with a good price, he took care of some other minor issues like our squeaky brakes at no extra charge. He really works to keep you. We will continue to give him our business. read more

Dorel is an honest and very reasonably priced mechanic! My little brother referred me to him, and I will definitely refer people to him. Family owned and ran business. A+++ price and service. He'd s good guy!!!! read more

Speechless, I have been through many German car specialist and by far he is the best, pricewise. Excellent customer service. You bring your car in and they will work on it unlike some shops that charge 5 hours of labor and 2 hours spent on smoking and playing around. When he quotes you the price you will be assured that it is an accurate price, and no hidden fees. Take your car in and you will not be disappointed. read more

I've gotten my car worked on twice with Dorel and each time I've been extremely satisfied with the work. He gives fair, honest pricing and really cares for his customers. You have to visit him! Toyota 4Runner read more

This guy. This guy. Very rare you find a mechanic that will turn down an opportunity to bilk you for a massive repair and instead replace a filter for free. I've sent many troubled cars. Not sure how he makes money because he always seems to do beyond the right thing. read more

No complaints at all! Faster and less expensive than alternatives, and everything works great.

Dorel is such a kind, honest and very professional gentleman. I had a significant oil leak and my AC didn't work. He quickly took care of my car and his price was fair. He was easy to reach, answered all my questions in a timely manner and the whole thing was seamless. I highly recommend him and will definitely go back to him for anything related to my car. read more

He went above and beyond to get my car fixed up as soon as possible. Very reasonable prices, he's not trying to upsell you anything, just get you back on the road as safely and as soon as possible. read more

Excellent service! He repaired a couple of broken parts on my BMW. All the time, he gave me an abundance of information about the status of my car and my options. I felt like he is on my side. It was a great experience. read more

Dorel was honest, helpful and accommodating. He communicated what the problem was exactly and my options. Dorel was very easy to work with and his staff are very knowledgable. I would recommend this place to anyone especially those living on the eastside. read more

Dorel is top notch! Great and fast customer service. Got my car in within one day of calling and fixed a very difficult trunk problem on my Honda that even the Honda dealership and two other mechanics couldn't fix. Honest mechanic with honest quotes. Who goes above and beyond (also did an oil change and fixed my broken break light at the last minute.) 10/10 read more

Dorel's, has been on working on my entire family's cars for years! I've driven, a Volkswagen Jetta, Chevy Tahoe, BMW and now a Mercedes. He is fair, honest, and the most reasonably priced. That's hard to say of most mechanics! I recommend him to all of my friends, family and neighbors. If you are having car troubles, you need to go see Dorel's, you won't be disappointed!!!! read more

Though i eventually didn't get my car fixed by Dorel because the manufacturer took care of it, Dorel was very responsive and was happy to help me properly diagnose the problem and provided a reasonable quote to get my car fixed. I will definitely give Dorel a call when I need any mechanical work done in the future. Thanks again. read more

My family has been going to Dorel's for years. Since finding him, we have never even considered going anywhere else. You cannot find a kinder, more knowledgeable, or more honest man to take care of your vehicles. I have heard so many friends tell horror stories about having to take their cars in and I am so very grateful that I don't have one since we started going to Dorel's! Cannot recommend him enough. read more

First time went in to get B service for Mercedes. Dorel was great!, he quoted me for the service, was honest about it, and did it really fast. He also recommended other things I should do to extend life of car, but did not need to do it right now. Now, who does that? - usually mechanics want to make money and send you on your way, but not Dorel. I really did not want to write this review, because when I went to him, he had so many cars he was working on, and I did not want anyone else to go there in case I cant make an appointment. But that would not be fair to Dorel. So if your looking for an honest mechanic, looking to deal with someone who has been in the business repairing european cars for years, and like dealing with the owner directly, than this is the place. Now mind you, not the cheapest, if you are looking for the cheapest, its best you don't go here, because I definitely do not want the cheapest mechanic, two reasons - - Might stinge on parts - Might go out of business real fast. Both options would be bad.... So try him guys...but one con - not open on weekends....but hey, close to home so that's good. And if your wondering if I got paid for this review, like Amazon does, nope! - not a penny, and I don't want one either...we need honest reviews from real people. That's how I decided to come to him in the first place...he was the only one in Kirkland who had recent reviews...as opposed to review from 2016, 2015 or even 2014 as the latest ones... Good luck! read more

I have used Dorel for over 15 years with several of my cars. I would never use anyone else. I will never forget one of the very first times I used him, my check engine light was coming on. I am not mechanical at all and had no idea what the problem was. I took it into Dorel expecting an expensive repair because it was an older model car. He looked under the hood and after just a couple of minutes he shut the hood and said "your good to go" I was surprised and asked what I owed him? He said nothing, there was a mouse living under my hood and it chewed through an electrical wire which was causing the check engine light to come on. He connected the wire, wrapped it up with electrical tape and sent me on my way. Seriously, who does that? He has done major repairs over the years like transmissions to basic brake jobs. He is always efficient and reasonably priced and I would recommend him to anyone on the Eastside. Ed T read more

I have never had better service. Dorel is so kind and knowledgeable and fast. He is always willing to fit me in when I'm in a bind. There are few mechanics out there that seem honest. He doesn't ever make me feel like he is up selling me. I truly appreciate Dorel. read more

I had scrapes on my rear door and quarter panel. In less than 3 days, I had the car back and my car looked like it just came off the showroom floor. Dorel and Daniel are great at what they do - and they both have an excellent sense of humor. I really like these guys. read more

Dorel would much rather have you figure out how to fix your car yourself so that you do not have to spend time and money. He will give you the best advice on the cheapest and most effective way of handling any car troubles. I wouldn't go anywhere else. He's the best on the Eastside hands down. read more

I have been taking my car there since he was in Totem Lake. Dorel is very honest and has always taken care of all my cars. I own an Audi TT and a Audi 200 and an BMW M3. He is honest and the price is reasonable. read more

So so impressed with Dorel. He is extremely personable and professional at the same time. He texts me for permission before he does ANY work and tells me exactly what it will cost. He will tell me if a certain service is imperative, or if it can wait. I will never bring my Benz anywhere else! read more