I've been getting my car detailed at Eco Car Cafe Bellevue at least once a year since I got it in…read more2020. Between snowboarding all winter and camping all summer, my car takes a pretty solid beating, and they've become my go-to for the annual reset. Most recently, I brought it in after Burning Man, which was a whole different level of dirty. First, a PSA because I have to look this up every single time: they're inside the Bellevue Square parking garage on P3 and can be surprisingly hard to find. The easiest route I've found is entering the garage from 10th Ave and driving straight forward from the entrance. The nearby elevator takes you up into the Hyatt and is also the easiest way to find your car again afterward. Now that I've written this down for all of you, perhaps I will finally remember it myself. I usually get the Elite package, and my car comes back spotless, smelling amazing, and feeling almost new. I've tried several other detailers in Seattle, including Eco Car's mobile detailing, and nothing has come close to the results I get at the Bellevue location. It's why I continue making the trek out here. For my post-Burning Man appointment, I upgraded to the Extreme Elite package. I wasn't expecting literal perfection given the amount of playa dust embedded in every conceivable crevice, but they did better than I expected. They got an incredible amount of dust out, including around the rubber seals, and pointed out some areas where I could consider paint correction. My car genuinely feels new again as long as I'm not squinting too hard into the tiniest nooks and crannies. I also really appreciate that they have bright inspection lights so you can actually look over the car before leaving, even in the dim garage. They also let you come back within a week if you notice something that needs a touch-up. For my fellow Burning Man people: I did a vinegar wash outside and vinegar wipe-down inside as soon as I got home to help neutralize the playa dust before bringing it in. I also attempted Calgon, which turned into a bizarre sticky, oily smudge fest on my car and required hot water to remove. Cannot personally recommend that experiment. One small hiccup on this most recent visit involved the garage rather than Eco Car. Because the Burning Man detail took more than five hours, I learned that the standard parking validation only covered the first five. When I tried to leave, I was told I owed $10 for the extra time. I remembered then that Eco Car had given me an additional ticket or validation on a previous long visit, but the parking attendant told me I couldn't turn around to ask and rather dismissively said, "it's ONLY $10." With cars lining up behind me, I just paid it. Not Eco Car's fault, but not a particularly pleasant way to end the visit either. If your detail is going to take more than five hours, definitely ask about parking before you leave. All that said, I'll absolutely keep coming back. I've tried to find somewhere closer that does as good a job, and so far, I haven't.

The place is in a garage. So they have limited space, artificial lighting…read more The people are friendly and nice. They also have integrity. However the work done required lot of correction. They did it; but I spent time inspecting it and asking them to do it. It missed attention to the details. They have multiple packages; some are basic and others do pressure wash etc. The cost is reasonable; but attention to the detail was missing. I do not see appeal to get a higher end package.

Requested an interior clean after a long trip. Kalib is very attentive, thoughtful, courteous and…read moreextremely prompt. It almost seems like a shame to get back in a car that is this clean. He was also very upfront about pricing and appointments and I love how communicative he is about all the questions I asked. Would recommend and will definitely reach back out for more services.

From the owner: Every Detail Matters. Utilizing high quality products for all interior, exterior, & ceramic coating…read moreservices. Steam cleaning is utilized for all interior services. Providing the best mobile detailing service for all vehicles, boat’s, RV’s, and much more! All first time clients receive 10% off your first service!

These guys are so friendly and quick! Resolved the issue I was having with sap saturating into my…read morenew car paint surface in just a few minutes! What a relief.

Took my car for interior detail. After getting home I…read morenoticed a white film on my doors. Then it was all over. What did I pay $425 for? I went through the whole car and used Griots detailing cleaner along with their standard interior spray and I gotta say it looked a whole lot better. I hope they read this and remember 2019 Black Cadillac ATS Luxury with Black leather interior. Don't go there!!!

Ben did a complete PPF wrap on our 2023 F-Pace SVR and we couldn't be happier. We will be using the…read morecar for road trips and wanted to minimize road rash, and since the car is black we wanted to avoid the micro scratches that are a chronic problem with black paint. The result was beautiful and nearly flawless. After a few weeks I brought the car back for a few very minor details (I am a bit of a perfectionist) and Ben fixed them all with a smile. The car looks flawless now and will now look better than new years into the future. I would highly recommend Eastside Auto Salon for detail (Joey) and for PPF wrap (Ben). A very professional company that stands behind their work.

They were able to remove swirl marks left by a collision repair shop…read more They went above and beyond my expectations. Great service all the way around. Highly recommend !

Pure incompetence and atrocious customer service -- save your time and money!…read more If I could give Park Place Auto Salon zero stars, I would. I dropped my car off at 8:30 AM on 8/4 for what should have been a straightforward process. Instead, I was treated to a masterclass in disorganization, zero internal communication, and passive-aggressive customer service. It starts the second you walk in. The front desk lady (whom I'll call Karen) was standoffish, rude, cold, and completely disorganized. They apparently don't use a scheduling system because I had to give her my full name, phone number, appointment time, and the reason I was there. She had no clue who I was meeting with, so she sent me to a guy at a nearby desk. I then had to repeat everything I had just told Karen to him--even though she was standing ten feet away. He also had no idea who I was. Finally, Howard (the person I actually booked with over the phone) came over from the next table. When I originally set up the appointment on 7/28, I gave them the exact make, model, and year of my vehicle --so they had all the details well in advance. Howard asked if I wanted additional work done while they had it, so I agreed to a full detail, which pushed my pickup to the next day (8/5). Completely fair. What isn't fair is the complete lack of basic automotive foresight. At 9:16 AM, I got a text saying the two tires needed more work than expected. I approved it by 9:31 AM, and they confirmed at 10:11 AM. Then... radio silence until 12:02 PM, when my point of contact texted asking for my wheel lock key. I admitted I didn't know what that was, but here's a thought: wouldn't it behoove a professional auto shop to ask about the vital key required to remove my tires when I booked the appointment on 7/28, or when I dropped the car off at 8:30 AM? So, at 12:30 PM--four hours after drop-off--they hadn't even started on my car. Howard called to ask if he could drive to the local dealership to get a key. Shortly after, he informed me the dealership would have to order the part (3-5 days out). Realizing Park Place Auto Salon is completely incompetent, I decided I was done. I texted Howard the next morning (8/5) letting him know I was cancelling the detail and picking up my car at 8:00 AM. I showed up at 8:00 AM. Howard was late and nowhere to be found. I was left waiting with Karen, who--true to form--was cold, unbothered, and didn't even offer me a seat, water, or coffee while I waited. When Howard finally rolled in, he went to check on the car, came back, and asked me, "Do you need the car today?" ...It's MY car! Why is that even a question?! He pulled the car around and casually mentioned he left the tire caps off so the dealership could see the wheel lock. I had to explicitly ask him to put my car back together and put the caps back on. To top it off, as I was leaving, he had the nerve to ask if I was "even going to go to the dealership." Brother, it doesn't matter what I do next. You messed up, wasted everyone's time, and showed a total lack of professionalism from start to finish. I remained polite through the entire nightmare, but this business is a joke. Avoid Park Place Auto Salon at all costs.

This is their premium hand wash exterior and interior. Tried to contact but they don't care at allread more

Amazing quality and value here. Chose to add tint and PPF - paint protection - to entire front of…read moreour new vehicle. The car remained indoors the entire time while they worked on it, and were on time with completion. Everything looks great. Owner Odi and Drew went out of their way us. Will bring our other vehicles to get tint and PPF.

I just had dent and scratch repair, sanding and painting, and a full detail done on my vehicle…read more Odicar was down to Earth and shared reasonable expectations and prices to get the work done without breaking the bank like a body shop would do. My car looks fantastic. I am very impressed what they were able to get done in a detail shop! Every time I walk up and see my car, I smile. The only critical feedback I have is to give a longer range of time it may take to complete the work. This job took 1.5 days longer than anticipated and that could've just been addressed by being more conservative when telling me how long it may take. I also recognize I shouldn't drop my car off if I'm on a time crunch and everything is an estimate. Overall, I am very satisfied with their work and will use them again.

Mini detail car wash on my Honda Pilot is great, I will definitely recommend this place for…read moredetailed car wash at reasonable price.

We were trading our SUV in and wanted to give the car a nice wash & shine and they did just that!…read more The car looked brand new again. Very pleased and will be returning soon.

This is going to be kind of an unusual review. I was thinking about getting a good used vehicle and…read moresaw a couple online that I really liked. I was contacted within 30 minutes of my initial inquiry and the young man that contacted me was polite and professional, without being pushy and obnoxious. I let him know that I would like to try to handle as much of the transaction as I could online and he completely understood. He worked very hard on my behalf to get me pretty qualified and even got his sales manager involved to accommodate several of my request requests. In the end, I did not end up getting a new vehicle because I did another breakdown of the cost/benefit and found that it was better to just keep driving what I was in until I paid it off in full Rest assured, when I'm in the market for another vehicle, I will not hesitate to reach out to this dealership. They treated me with professionalism and care, and I did not feel pressured or lied to at any point throughout my dealings with them.

I hardly ever write reviews but felt compelled to give Donavan a strong review because he is very…read moregood at his job. My car has a technical issue and the fix is going to be very expensive for our budget so he was persistent in working with Ford corporate to have them cover part of it. Either he would call me with an update or he would call me back if I left a message when he was busy. Most importantly, he has a great attitude and understands what it is like to be in the customer's shoes! I hope his boss gives him a raise because if anyone asks me about Ford AutoNation Bellevue, I will mention that they should request Donavan as their service rep!

My truck was pathetic- so dirty inside and out. I still cannot believe how clean it is.... Still,…read moreafter driving in the rain! I cannot thank you enough for such an awesome job at cleaning this vehicle up! Kudos to tge staff!

I scheduled a Mini Detail for my car which has no spills in it or major messes. When I arrived for…read morethe appointment the manager said let me take a look at your car to see if a mini detail is possible. He went out for 5m and came back in to say it wasn't possible as a mini detail was for vehicles that were cleaned often, about twice a month on average. Really? This car is not very dirty, the reasons he gave were that he saw crumbs in the door jamb. I could vacuum the car in 15m and fix that problem. Then said he would only clean the vehicle for the most expensive package which was nearly twice the price. The car is not very dirty, I just wanted to get it cleaned a bit to post it for sale. When I pushed back on this he said hey if you don't want to do this you could choose to take you car somewhere else. No hesitation, cool, I'm out. What a waste of time. Won't be going back there. I have had my cars detailed at several different places and I have never had a problem like this.

While slower than others to communicate via Yelp for quotes, they had great communication the day…read moreof service. Texts throughout the morning kept me up to date on service time. Things were a bit delayed and brushed up against a meeting I had. Luckily, it was quick to get things set up, and nothing was needed during the service. So easy... I'll definitely stick to mobile detailing in the future!

Ryan was great! Responsive and very pleasant. The young man who came out to my car was very nice…read more The work itself subpar , the lack of attention to detail was bad. Glass smeared, door jambs not dry, trunk rubber still dirty, back cup holder not cleaned, some headrest not wiped down. Door storage not wiped out, cup holder not wiped out, carpet on onside of seats not vacuumed. I would have done just as good minus the great trunk vacuum job taking it to Brown Bear and save myself a few hundred dollars. Lesson learned.