While slower than others to communicate via Yelp for quotes, they had great communication the day…read moreof service. Texts throughout the morning kept me up to date on service time. Things were a bit delayed and brushed up against a meeting I had. Luckily, it was quick to get things set up, and nothing was needed during the service. So easy... I'll definitely stick to mobile detailing in the future!

Ryan was great! Responsive and very pleasant. The young man who came out to my car was very nice…read more The work itself subpar , the lack of attention to detail was bad. Glass smeared, door jambs not dry, trunk rubber still dirty, back cup holder not cleaned, some headrest not wiped down. Door storage not wiped out, cup holder not wiped out, carpet on onside of seats not vacuumed. I would have done just as good minus the great trunk vacuum job taking it to Brown Bear and save myself a few hundred dollars. Lesson learned.

Service was great, everyone I interacted with on both phone and in-person was very friendly. I had…read morerequested a quick appointment and they were able to fit me in on the weekend. They communicated well over the phone, what services I will get, and expectations for when I'd get my car. I got my old RAV4 back and it was spotless. They went above and beyond, having my car ready early and provided a complimentary wash. I used the interior detail package and from my experience, I would definitely recommend it. Thanks for the great service!

DISAPPOINTED - I really wanted to feel good about David's service, but I was super disappointed. I…read moreselected the full interior and exterior detail package for over $550, and when I arrived to pick up my car, it didn't look any better than if it had just been washed and vacuumed at a regular car wash. I felt bad asking the gal at the front desk if she wouldn't mind having the detailers go over a few more areas so it would look a little better, and she was kind enough to do so -- but it was still subpar. I didn't want to make too big of a deal about the situation, so I left. However, when I pulled over into a parking lot to look over the "details" on my car, I noticed many more things that weren't clean. Several areas hadn't been vacuumed, the tops and edges of the windows were still dirty, the wheel wells and side rails hadn't been touched, and the cover for my cup holder had some kind of dirt or dried cleaner all over the wood (which wasn't there before I dropped it off). The paint still had a rough finish -- they were supposed to clay bar it, but I don't think that happened, because whenever I clay bar my car it's perfectly smooth afterward. Even worse, they had sprayed so much water into my center console that there were puddles throughout the entire compartment, including on the battery at the bottom. Whatever solution they used on my interior dash caused a permanent defect on the plastic surrounding my gear shift. I did not receive a full detail by any stretch -- and in some cases, my car was worse than when I dropped it off. I rarely leave reviews, let alone negative ones, but I tried contacting David via phone and email 5-6 times and never heard back from him. He had one of his employees call me to leave a message, but even after I specifically asked several times for him to contact me personally, he never did. In my messages, I asked for a partial refund (as that seemed fair given the situation), but he never responded to that request either. His employee eventually left a message saying I could bring my car back and they would detail it again, but after this experience, I'm not comfortable leaving my car there. I wish David had cared enough to contact me directly -- ignoring my voicemails and emails is just bad business, in my opinion.

Great car wash service. My car was nice and clean . They did a great job on the rims, body and…read moreinterior. The price is a little steep but was satisfied with what they did.

I had them detail my 1971 Fiat 500L and two other classic vehicles (Mercedes W123 and a Ford…read moreGalaxie 500). They did a superb job on their services! I requested a full job with a wash, basic detail and clean. It got my cars looking good and ready for show season. Thank you Rosso Auto Salon!!!

Absolutely blown away by the work done on my husband's truck today. The front end was completely…read morecovered in bugs, road grime, and buildup from highway driving, interior full of grime from hunting trips, and I honestly didn't think it would come back looking this good. They transformed it. The attention to detail was incredible -- the paint, chrome, wheels, glass, and every surface looked refreshed and spotless. Dark vehicles show everything, and they made this truck look almost brand new again. On top of that, the turnaround time was impressive given how much work this truck clearly needed. You can tell this is a shop that takes pride in what they do and works hard. Highly recommend if you want quality work done right.

I rarely leave reviews, but this experience deserves one. I paid $800 for a full detail + 3-year…read moreceramic coating at SOS Detail, and unfortunately, I left extremely disappointed -- and honestly, I feel cheated. While the exterior paint and coating looked great, everything else fell short. My rims were still dirty, the interior wasn't cleaned, and there were smudges still on the windshield. The middle console still had coffee stains and wasn't even vacuumed. The exhaust tips were still dirty, untouched and covered in dust. My wife's makeup smudges on the passenger visor were still there -- I ended up wiping them off myself. The rearview mirror was still dirty. Exhaust tips still covered in dirt and grime. Carpet is still dirty with a mild mess that could've been mildly scrubbed, vacuumed and removed. These are basic detail items -- and the list goes on and on! When I brought up the issues, I was told the interior was "free anyway." That is simply not true. We negotiated $800 at the door for everything -- nothing was free. If the interior wasn't included, I absolutely would have gone somewhere else. They also removed items from my car and lost them -- including a cable I rely on due to a disability. Yes, they acknowledged it when I pointed it out, but accountability after the fact doesn't fix my missing items, and I don't have time to chase them down. I've been getting my cars professionally detailed for 15+ years, and I have never experienced this level of carelessness, excuses, or disregard for personal property. Even though the ceramic coating and exterior came out nicely, everything else was underwhelming, frustrating, and not worth the money. I do not recommend SOS Detail -- and I left feeling cheated out of my time, my money, and my belongings. I was sold on excellence but given below average results. Go anywhere but here.

Our detailer never showed up and we were given no explanation. got notified an hour after our…read moreappointment was scheduled that they canceled our appointment and received no follow up. after having to call the company 30 minutes after our appointment, there wasn't great communication on to what the situation was. Didn't seem very organized.

Max did an AMAZING job with our SUV. Our 8-year old didn't believe it was the same car. I can't…read moreeither! Hire Max before he raises his prices - with the quality of job he did, it's only a matter of time!

I am new to the Seattle area and just moved a week ago. I had my car shipped (2015 Mercedes…read moreC-Class) and it was quite dirty when it arrived. I had chosen to go to Acme because that was the only car wash nearby that was open on Saturday and had decent reviews online. But, I have to say that I am glad that I did choose this place and was impressed with the service! I chose the managers special wash package and was looking at him wash while I sat inside. It was freezing cold and gloomy outside. But, despite that, the quality of service was spectacular! The owner (he was the only person working, I guess the staff were on vacation) took his time (more than an hour in freezing cold) to wash each and every detail of the car externally as well as its interior. He took out each and every carpet and vacuumed them properly (Many car washes I've seen just run the vacuum inside the car) and wiped each and every part of the car. When it was done, it was as good as new, as if it was completely detailed rather than just washed. I will definitely come to this place again and as far as I am concerned, this is my to go place for a car wash.

Would not come here again! I paid $440 including tip for an interior detailing for subpar results…read moreand moldy floor mats. My car was there for the majority of the day and I was told that everything was good to go. Several days later I saw that that my carpet floor mats were not properly dried and have started molding and had to be thrown out.

I had both of our cars detailed by JC and the whole experience was great. He came to my house and…read moreworked on each car with care and expertise. Our cars looked brand new after 3 years of use (with kids in the backseat). JC is a great person to work with in general. The first time we had an issue with weatherand I had my phone on busy during a meeting soJC couldn't reach me. He drove all the way to our house *just* to explain why he couldn't work on the car.

Coming back to confirm that we never did hear back from this fellow - he did unfortunately end up…read moretaking the money and running, despite assuring us that he would not do this. I wanted to provide an update, in case it was not evidence enough in regards to the truth of my claims that he responds to every other review other than mine. I think I may have been a bit too gentle in my former review, I do not believe this is an honest person. I am truly shocked to see so many positive reviews, this fellow is a scammer.

21 years young, with 287k+ miles on it - check it out!…read more Outstanding, professional service and extremely high-quality work! Definitely a "go to guy" in West Seattle!

"I don't got time for this" was the response I received when I called to ask what services were…read moreoffered. I've only had my car for a few months and was interested in getting it detailed, but I don't know much about the process. I called to ask some basic questions--what services are available, how much they cost, and how long the detailing typically takes. Those seem like normal questions to ask before booking an appointment. Instead of receiving any information, I was basically told to fuck off before the call was disconnected before I didn't even get the chance to schedule an appointment. Obviously, if I'm calling a car detailing shop, it's because I'm interested in getting my car detailed. I was simply trying to understand my options before booking.