I have gone to so many drive-through car washes. And most of them just barely clean your car. A…read moretiki car wash. They have two attendance that do a thorough pre-wash before you enter a car wash an attendant that dries off your windshield and your mirrors after you through the car wash. My car has not looked so good and so long I encourage you to go to this car wash.

My car was still wet after going through the dryer and they don't have free vacuums…read more Left scratches on my car

I've been getting my car detailed at Eco Car Cafe Bellevue at least once a year since I got it in…read more2020. Between snowboarding all winter and camping all summer, my car takes a pretty solid beating, and they've become my go-to for the annual reset. Most recently, I brought it in after Burning Man, which was a whole different level of dirty. First, a PSA because I have to look this up every single time: they're inside the Bellevue Square parking garage on P3 and can be surprisingly hard to find. The easiest route I've found is entering the garage from 10th Ave and driving straight forward from the entrance. The nearby elevator takes you up into the Hyatt and is also the easiest way to find your car again afterward. Now that I've written this down for all of you, perhaps I will finally remember it myself. I usually get the Elite package, and my car comes back spotless, smelling amazing, and feeling almost new. I've tried several other detailers in Seattle, including Eco Car's mobile detailing, and nothing has come close to the results I get at the Bellevue location. It's why I continue making the trek out here. For my post-Burning Man appointment, I upgraded to the Extreme Elite package. I wasn't expecting literal perfection given the amount of playa dust embedded in every conceivable crevice, but they did better than I expected. They got an incredible amount of dust out, including around the rubber seals, and pointed out some areas where I could consider paint correction. My car genuinely feels new again as long as I'm not squinting too hard into the tiniest nooks and crannies. I also really appreciate that they have bright inspection lights so you can actually look over the car before leaving, even in the dim garage. They also let you come back within a week if you notice something that needs a touch-up. For my fellow Burning Man people: I did a vinegar wash outside and vinegar wipe-down inside as soon as I got home to help neutralize the playa dust before bringing it in. I also attempted Calgon, which turned into a bizarre sticky, oily smudge fest on my car and required hot water to remove. Cannot personally recommend that experiment. One small hiccup on this most recent visit involved the garage rather than Eco Car. Because the Burning Man detail took more than five hours, I learned that the standard parking validation only covered the first five. When I tried to leave, I was told I owed $10 for the extra time. I remembered then that Eco Car had given me an additional ticket or validation on a previous long visit, but the parking attendant told me I couldn't turn around to ask and rather dismissively said, "it's ONLY $10." With cars lining up behind me, I just paid it. Not Eco Car's fault, but not a particularly pleasant way to end the visit either. If your detail is going to take more than five hours, definitely ask about parking before you leave. All that said, I'll absolutely keep coming back. I've tried to find somewhere closer that does as good a job, and so far, I haven't.

Update in response to the owner's response:…read more The owner responded three months later, so I want to clarify what happened. At my visit, the person at the counter told me the basic package was appropriate. My complaint was never that I expected an Elite/full-detail service; it was that some of the work included in the package I purchased was not done. I pointed out several missed areas, and the employees acknowledged and corrected them. I appreciated that. What I disagree with is the owner's claim that I had Elite-level expectations. Rather than acknowledge that some work was missed, the response shifts the responsibility to my expectations. That is not an accurate representation of what happened and, to me, raises concerns about taking ownership of mistakes. For that reason, I am reducing my rating by one star.

Wow!!!! They gave me a free coupon for my first wash. I just moved to Washington so my car was…read moredirty from shipping. I love the cute bear waving at the end! The wash was really good and my car is looking much better. Thank you!

I drove the car in It came out clean. Who could ask more of a car wash! Now if the vacuuming were…read morejust as easy......

This drive thru car wash was open on Saturday afternoon. We went through, the people were nice but…read morethe wash was just ok. The towels were in short supply as well. I did not find the wash and value worth it. Our dirty car was better but not sparkly.

The first time this place closed about 1-1.5 years ago, they stopped everyone membership. They were…read moreout of service for a few months, then they started charging everyone again. They claimed to have sent an email. I can't find it nor do I think that'd be OK even if they did. It's sketchy af and I'm sure they do it because they were bleeding cash. When I found out they continued charging, they wouldn't refund but instead gave me a several month extension. Then they closed again. This time, I canceled and to their credit, they followed through so they get a star back.

Great service, quick way to get your car sparkly clean. The attendants are always friendly and…read morenice. The cost is a bit high but expected for the area and convenience. This location is newly renovated so it was a bit confusing at first but it makes sense to maximize the number of people they can get through. Height clearance at this location: 7 ft. Cost for the Beary Bright wash about $15

I got my car washed today at the Redmond location. The dirt from the roof and the windshield is…read morejust smeared on the windshield making it dirtier. Windows are not cleaned either. Very disappointing and a total waste of money.

Pure incompetence and atrocious customer service -- save your time and money!…read more If I could give Park Place Auto Salon zero stars, I would. I dropped my car off at 8:30 AM on 8/4 for what should have been a straightforward process. Instead, I was treated to a masterclass in disorganization, zero internal communication, and passive-aggressive customer service. It starts the second you walk in. The front desk lady (whom I'll call Karen) was standoffish, rude, cold, and completely disorganized. They apparently don't use a scheduling system because I had to give her my full name, phone number, appointment time, and the reason I was there. She had no clue who I was meeting with, so she sent me to a guy at a nearby desk. I then had to repeat everything I had just told Karen to him--even though she was standing ten feet away. He also had no idea who I was. Finally, Howard (the person I actually booked with over the phone) came over from the next table. When I originally set up the appointment on 7/28, I gave them the exact make, model, and year of my vehicle --so they had all the details well in advance. Howard asked if I wanted additional work done while they had it, so I agreed to a full detail, which pushed my pickup to the next day (8/5). Completely fair. What isn't fair is the complete lack of basic automotive foresight. At 9:16 AM, I got a text saying the two tires needed more work than expected. I approved it by 9:31 AM, and they confirmed at 10:11 AM. Then... radio silence until 12:02 PM, when my point of contact texted asking for my wheel lock key. I admitted I didn't know what that was, but here's a thought: wouldn't it behoove a professional auto shop to ask about the vital key required to remove my tires when I booked the appointment on 7/28, or when I dropped the car off at 8:30 AM? So, at 12:30 PM--four hours after drop-off--they hadn't even started on my car. Howard called to ask if he could drive to the local dealership to get a key. Shortly after, he informed me the dealership would have to order the part (3-5 days out). Realizing Park Place Auto Salon is completely incompetent, I decided I was done. I texted Howard the next morning (8/5) letting him know I was cancelling the detail and picking up my car at 8:00 AM. I showed up at 8:00 AM. Howard was late and nowhere to be found. I was left waiting with Karen, who--true to form--was cold, unbothered, and didn't even offer me a seat, water, or coffee while I waited. When Howard finally rolled in, he went to check on the car, came back, and asked me, "Do you need the car today?" ...It's MY car! Why is that even a question?! He pulled the car around and casually mentioned he left the tire caps off so the dealership could see the wheel lock. I had to explicitly ask him to put my car back together and put the caps back on. To top it off, as I was leaving, he had the nerve to ask if I was "even going to go to the dealership." Brother, it doesn't matter what I do next. You messed up, wasted everyone's time, and showed a total lack of professionalism from start to finish. I remained polite through the entire nightmare, but this business is a joke. Avoid Park Place Auto Salon at all costs.

This is their premium hand wash exterior and interior. Tried to contact but they don't care at allread more

Costco has a car wash! In the greater Puget Sound area, this is the only Costco store with a car…read morewash. For only $7.99 + tax, this is the best deal for a drive-through car wash anywhere. Being a drive-through type, it is not as thorough as one would hope. But for $8, it is a bargain! We will gladly have a carwash when we are in the area. The hours are slightly different than both the store and the gas station. Do double check before going. The cost can be pre-paid when getting gas or pay via the mini dedicated payment machine before entering the car wash. At least one person stays at the entry point to remind folks to put the car into neutral. All in all, it was easy, inexpensive, and did a perfectly good job on a dirty car. Thanks, Costco!

$7.99 car wash? Heck yes!! Brown Bear is almost double this price for their basic car wash. It gets…read moreyour car clean, although there is no vacuums or cleaning rags so bring your own rag to get the hard to reach spots. You can pre pay at the gas pumps or while in line. Sometimes the line is ridiculous so double check before you pre-pay at the pumps! If you have a fancy car this isn't for you!! For my mom suv I don't care about it works great!!!

The location is great as it is listed in a prime location near downtown Bellevue that is across…read morefrom Uwajimaya and down the street from Best Buy, Home Depot and Whole Foods Market. This Shell has a Jacksons convenience store and a car wash. There is a discount given on gas if you get a car wash at the same time. Gas prices are moderately priced for the area. I like the easy street access to enter and exit this gas station. This makes it easier to head where you want to go without having to turn around.

Always clean and always very friendly. I used to live in the area and would get my firewood here…read more-- I didn't go often but they'd still remember me. I never think to leave reviews about gas stations but I do choose this place over the other ones within the few blocks.

$20 for my car to be worse than before…read more Went in for a car wash and it broke down 6 times while I was in the tunnel. Took over 10 mins in order to go through. The final 2 steps still didn't work. Back half of the car was still dirty. Drove around to the front with a soapy car. Notified the clerk and I was told to just take the car through again and that it's happened to her before. There were over 10 cars waiting in line and I wasn't going to spent another 30-40 mins there. I recommended they shut down to fix it and was told they'll let the manager know. Had to wash the car myself when I got home.

Car is still dirty after 25$. Will continue to just wash at home. The guys working are doing their…read morejob but the car wash sucks

Brown Bear has been around for decades and is still a reliable place to get a good car wash.read more

Amazing service at this location! Stopped by for a beary clean simple $11 car wash 09/30/24 around…read more1:30pm and was super pleased with my experience. I was greeted by a friendly attendant who helped me pay at the screen and answered my questions. He gave me 2 free car air fresheners when I asked as I think brown bear's car air fresheners are superior lol the scent is 10/10 imo. The young man holding the neutral sign was also friendly with a smile on his face and acknowledged each person in their vehicle. Super friendly and professional team!!! Most brown bear locations, especially the factoria location the team is usually teens or young men in their 20s no where to be found or on their phones and/or usually always rude or simply seem like they don't want to be there. So stopping by this location was a pleasant surprise. I will return to this location and will recommend it! Thank you for the great, kind, and professional service!!