Pure incompetence and atrocious customer service -- save your time and money!…read more If I could give Park Place Auto Salon zero stars, I would. I dropped my car off at 8:30 AM on 8/4 for what should have been a straightforward process. Instead, I was treated to a masterclass in disorganization, zero internal communication, and passive-aggressive customer service. It starts the second you walk in. The front desk lady (whom I'll call Karen) was standoffish, rude, cold, and completely disorganized. They apparently don't use a scheduling system because I had to give her my full name, phone number, appointment time, and the reason I was there. She had no clue who I was meeting with, so she sent me to a guy at a nearby desk. I then had to repeat everything I had just told Karen to him--even though she was standing ten feet away. He also had no idea who I was. Finally, Howard (the person I actually booked with over the phone) came over from the next table. When I originally set up the appointment on 7/28, I gave them the exact make, model, and year of my vehicle --so they had all the details well in advance. Howard asked if I wanted additional work done while they had it, so I agreed to a full detail, which pushed my pickup to the next day (8/5). Completely fair. What isn't fair is the complete lack of basic automotive foresight. At 9:16 AM, I got a text saying the two tires needed more work than expected. I approved it by 9:31 AM, and they confirmed at 10:11 AM. Then... radio silence until 12:02 PM, when my point of contact texted asking for my wheel lock key. I admitted I didn't know what that was, but here's a thought: wouldn't it behoove a professional auto shop to ask about the vital key required to remove my tires when I booked the appointment on 7/28, or when I dropped the car off at 8:30 AM? So, at 12:30 PM--four hours after drop-off--they hadn't even started on my car. Howard called to ask if he could drive to the local dealership to get a key. Shortly after, he informed me the dealership would have to order the part (3-5 days out). Realizing Park Place Auto Salon is completely incompetent, I decided I was done. I texted Howard the next morning (8/5) letting him know I was cancelling the detail and picking up my car at 8:00 AM. I showed up at 8:00 AM. Howard was late and nowhere to be found. I was left waiting with Karen, who--true to form--was cold, unbothered, and didn't even offer me a seat, water, or coffee while I waited. When Howard finally rolled in, he went to check on the car, came back, and asked me, "Do you need the car today?" ...It's MY car! Why is that even a question?! He pulled the car around and casually mentioned he left the tire caps off so the dealership could see the wheel lock. I had to explicitly ask him to put my car back together and put the caps back on. To top it off, as I was leaving, he had the nerve to ask if I was "even going to go to the dealership." Brother, it doesn't matter what I do next. You messed up, wasted everyone's time, and showed a total lack of professionalism from start to finish. I remained polite through the entire nightmare, but this business is a joke. Avoid Park Place Auto Salon at all costs.

This is their premium hand wash exterior and interior. Tried to contact but they don't care at allread more

Ben did a complete PPF wrap on our 2023 F-Pace SVR and we couldn't be happier. We will be using the…read morecar for road trips and wanted to minimize road rash, and since the car is black we wanted to avoid the micro scratches that are a chronic problem with black paint. The result was beautiful and nearly flawless. After a few weeks I brought the car back for a few very minor details (I am a bit of a perfectionist) and Ben fixed them all with a smile. The car looks flawless now and will now look better than new years into the future. I would highly recommend Eastside Auto Salon for detail (Joey) and for PPF wrap (Ben). A very professional company that stands behind their work.

They were able to remove swirl marks left by a collision repair shop…read more They went above and beyond my expectations. Great service all the way around. Highly recommend !

I've been getting my car detailed at Eco Car Cafe Bellevue at least once a year since I got it in…read more2020. Between snowboarding all winter and camping all summer, my car takes a pretty solid beating, and they've become my go-to for the annual reset. Most recently, I brought it in after Burning Man, which was a whole different level of dirty. First, a PSA because I have to look this up every single time: they're inside the Bellevue Square parking garage on P3 and can be surprisingly hard to find. The easiest route I've found is entering the garage from 10th Ave and driving straight forward from the entrance. The nearby elevator takes you up into the Hyatt and is also the easiest way to find your car again afterward. Now that I've written this down for all of you, perhaps I will finally remember it myself. I usually get the Elite package, and my car comes back spotless, smelling amazing, and feeling almost new. I've tried several other detailers in Seattle, including Eco Car's mobile detailing, and nothing has come close to the results I get at the Bellevue location. It's why I continue making the trek out here. For my post-Burning Man appointment, I upgraded to the Extreme Elite package. I wasn't expecting literal perfection given the amount of playa dust embedded in every conceivable crevice, but they did better than I expected. They got an incredible amount of dust out, including around the rubber seals, and pointed out some areas where I could consider paint correction. My car genuinely feels new again as long as I'm not squinting too hard into the tiniest nooks and crannies. I also really appreciate that they have bright inspection lights so you can actually look over the car before leaving, even in the dim garage. They also let you come back within a week if you notice something that needs a touch-up. For my fellow Burning Man people: I did a vinegar wash outside and vinegar wipe-down inside as soon as I got home to help neutralize the playa dust before bringing it in. I also attempted Calgon, which turned into a bizarre sticky, oily smudge fest on my car and required hot water to remove. Cannot personally recommend that experiment. One small hiccup on this most recent visit involved the garage rather than Eco Car. Because the Burning Man detail took more than five hours, I learned that the standard parking validation only covered the first five. When I tried to leave, I was told I owed $10 for the extra time. I remembered then that Eco Car had given me an additional ticket or validation on a previous long visit, but the parking attendant told me I couldn't turn around to ask and rather dismissively said, "it's ONLY $10." With cars lining up behind me, I just paid it. Not Eco Car's fault, but not a particularly pleasant way to end the visit either. If your detail is going to take more than five hours, definitely ask about parking before you leave. All that said, I'll absolutely keep coming back. I've tried to find somewhere closer that does as good a job, and so far, I haven't.

Update in response to the owner's response:…read more The owner responded three months later, so I want to clarify what happened. At my visit, the person at the counter told me the basic package was appropriate. My complaint was never that I expected an Elite/full-detail service; it was that some of the work included in the package I purchased was not done. I pointed out several missed areas, and the employees acknowledged and corrected them. I appreciated that. What I disagree with is the owner's claim that I had Elite-level expectations. Rather than acknowledge that some work was missed, the response shifts the responsibility to my expectations. That is not an accurate representation of what happened and, to me, raises concerns about taking ownership of mistakes. For that reason, I am reducing my rating by one star.

These guys are so friendly and quick! Resolved the issue I was having with sap saturating into my…read morenew car paint surface in just a few minutes! What a relief.

Took my car for interior detail. After getting home I…read morenoticed a white film on my doors. Then it was all over. What did I pay $425 for? I went through the whole car and used Griots detailing cleaner along with their standard interior spray and I gotta say it looked a whole lot better. I hope they read this and remember 2019 Black Cadillac ATS Luxury with Black leather interior. Don't go there!!!

Incredible Work - Gold-Winning Detail!…read more I had my Mustang detailed by Josh at Josh's Auto Detail right before a car show where cleanliness and presentation are a huge part of the judging criteria. Let me just say--Josh absolutely knocked it out of the park. He brought out the deep, rich red of the paint like I've never seen before. The car didn't just shine--it sparkled. Every inch of it looked flawless, from the interior leather and carpets to the wheels and the trim, and the exterior finish was so glossy it practically glowed under the sun. His service was beyond the reasonable price. I got luxury-level work for a fraction of what I expected to pay. Thanks to Josh's expert detailing, my Mustang won Gold at the show! I have no doubt his attention to detail and passion for his work made all the difference. If you want your car to look its absolute best--whether for a show or just because it deserves it--Josh's Auto Detail is the only place to go. Highly recommended!

Josh has been detailing my cars for a decade now. He can make an interior with 100k miles look like…read morenew! I've never had to point out anything he missed. I highly recommend his service.

I have gone to so many drive-through car washes. And most of them just barely clean your car. A…read moretiki car wash. They have two attendance that do a thorough pre-wash before you enter a car wash an attendant that dries off your windshield and your mirrors after you through the car wash. My car has not looked so good and so long I encourage you to go to this car wash.

My car was still wet after going through the dryer and they don't have free vacuums…read more Left scratches on my car

Have had two cars here now for both PPF and tint and pleased with the results…read more Most recently had my 2026 Tundra front end (bumper, hood, and fender) and tailgate PPF'ed and 20% tint all around. Staff is super friendly and communicative. They do have a free loaner vehicle if you schedule and request it early. Will certainly be back when the next vehicle comes along.

I recently purchased a brand‑new Lexus IS 350 and wanted to protect it properly from day one. Lexus…read moreoffered their own add‑ons, but after doing my research I decided to handle everything myself, which led me to Accutint Bellevue. From my very first online inquiry, Nariya delivered one of the most thoughtful and customer‑centric experiences I've had. She provided a clear breakdown of tint, PPF, ceramic coating, and windshield protection options, answered every question, and even hopped on quick calls to make sure I felt confident in my choices. Her communication made it clear my new car would be in good hands. Because I was having multiple services done, I knew the car would need to stay for several days. I asked if I could drop it off before leaving town and pick it up when I returned, and the team accommodated my schedule without hesitation, something I truly appreciated. The quality of the work speaks for itself. The installation, precision, and attention to detail are exactly why I chose Accutint. My IS 350 looks incredible and is now protected the way I intended from day one. An all at a more than reasonable price, not to mention saving 15% with a passport card. Which covered tax and then some. While using higher grade materials than the dealership would've offered. Services performed: Llumar Formula One Pinnacle Ceramic Tint XPEL Ultimate Plus Paint Protection Film Opti‑Coat Pro Ceramic Coating ExoShield GT3 Windshield Protection Accutint Bellevue delivers craftsmanship, transparency, and genuine care. I would absolutely recommend them to anyone who wants their car treated with the highest level of detail and professionalism.

Very pleased. Max did a great job on my SUV, after it did a week-long road trip on Vancouver…read moreIsland. He got it looking almost brand new, and did it at a very reasonable price. Definitely plan on using his services again.

Max was great. He's attentive to specific details and requests and came prepared, knowledgeable,…read morefriendly, and very professional. Our 11-year-old Subaru looks brand new again. Thanks Max!