-super friendly staff -always finish under estimated time…read more-full price of charges given prior to service -detailed in cleaning -run a light over all areas during inspection -windows cleaned without spots or streaks -upholstery cleaning is on point!

**Update** 10/4/25 Thank you Ben for replying to my review…read more It's always nice to see Business Owners reach out for more feedback. The only reason I didn't give 5 Stars was my side mirrors dripped water as most do when washed. I pointed it out to the tech drying my car and he said, "Yes- they always do that" which was fine as he is correct. However, at Porsche Bellevue, this does not happen when they wash my vehicle. I'm not sure if they use an air blower or compressor to prevent this but it's a very nice addition. By the time I left Eco Car Cafe and got home, I had water spots on both front doors that I had to wipe clean again. Not a huge deal since this is what I have to do after leaving every car wash except Porsche Bellevue, but hence the 4 stars. Hope this is helpful!

This is a do it yourself location. I needed a vacuuming of the front mats and a quick rinse off of…read moreall the dirt. It was clean for a while and now it's drizzling. (No fault of the Brown Bear . I still like the value and quality of the Brown Bear car wash in general! If you are in a rush and need a quick car wash this is the place. Great for the value. Typically no waiting. - not many people like to wash their own ... so it seems. I know I do.

The machine overcharged me a few times. Regular car wash costed $25 which is ridiculousread more

$20 for my car to be worse than before…read more Went in for a car wash and it broke down 6 times while I was in the tunnel. Took over 10 mins in order to go through. The final 2 steps still didn't work. Back half of the car was still dirty. Drove around to the front with a soapy car. Notified the clerk and I was told to just take the car through again and that it's happened to her before. There were over 10 cars waiting in line and I wasn't going to spent another 30-40 mins there. I recommended they shut down to fix it and was told they'll let the manager know. Had to wash the car myself when I got home.

This was one of the worst car washes I've ever had. Yes the vaccums are free, but people use them…read moreeven if they didn't get a car wash and you have to wait. No enforcement of the have to have a car wash to use the vacuum. In addition, our car wash dirtier when we left than when we got there. There were visible streaks of dirt all over our car. Cannot believe they charged $16 for doing absolutely nothing.

It is expensive , good job. And very fast service. What could improve the price. Trying to find…read moresome value in the membership.

The guy at the front of the line was weird and was pushy with the membership even after I told him…read moreI live far away. I paid $60 for the exterior and interior wash plus tip which they ask for at the beginning on the iPad. The exterior was only as clean as if I had gone to a regular drive through car wash. No special care taken to clean off the few specks of sap or bugs. The floor mats were drenched. The dashboard was literally dirtier than when it went in because there was plant material, lint, and dog hair all over (I don't own a dog). They missed swaths of the front windshield and they didn't clean the back window at all. It smelled like wet dog inside. The cafe area for waiting was freezing cold and the cafe was closed at 8am. In total I waited over 35 minutes.

We've been a repeat customer over the past few years, and I figured it's about time to write a…read morereview :) PPF, ceramic, and/or tint have been done on three of our vehicles, and the results have been excellent every time. They recently installed full PPF on our GR Corolla, and I'm still blown away by the attention to detail in the install. If you're looking for a reputable installer for PPF, ceramic, and tint, this shop is it! Not only do they do a phenomenal job on the install - their "post-install" support is the best I've experienced with any shop. The rental car is the icing on the cake and makes getting work done incredibly convenient.

I had my 2024 4Runner wrapped last January 2025 by Metropolitan Detail in Redmond. They did a…read morewonderful job and it looked better than I had ever seen it. In August I had been rear-ended by a much larger vehicle and had it repaired by a local collision company. After all the repairs were completed, I had Metropolitan Detail put another wrap around all the areas that had to be repaired or replaced. Made my 4Runner look like new again. In late December I accidently rubbed against a large yellow post with my front fender, in a tight parking lot. Lesson learned - do not park near any columns. In January I had Metropolitan Detail buff out the yellow paint and restore the right full fender flare. Since I did not have time to take it to Metropolitan Express beforehand, I was able to have it hand-washed at Metropolitan Detail during the same job. I picked it up on January 13th, and it looked like it just rolled off the show room at the Dealership, but only nicer. Metropolitan Detail does quality work and I continue to go back to them to help me keep my 4Runner in a super nice condition. Thank you, all for taking care of my 2024 4Runner.

Booked a mobile appointment for my husband as his very first Father's Day gift…read more Thought we were good to go until I received a call and a text at 9pm the night before our morning appointment telling me that they would need to reschedule as well as charge me an additional $100+ fee for travel. I made my appointment 2 weeks prior so the fact that I wasn't made aware of this fee until the night before the service is crazy. I opted to cancel my appointment all together, I'm not a fan of how they manage their business. I'm also super disappointed that the gift my husband was so excited for won't happen until I can find someone else to detailed his truck - hopefully someone more reliable.

This has been by far the best detailing experience I've ever had. Scheduling was a breeze…read more Technician arrived on time, great communication and the detail job was just incredible. I had a bunch of surfaces that had pet hair and dirt/sand from a few beach+camping trips. The car was left spotless! It really felt like getting into a new car. I'm still in awe! Thank you

Great venue for an event. Good parking and convenient location. The cool cars always add a nice…read moretouch to the event going on. I'll definitely be back.

This is their premium hand wash exterior and interior. Tried to contact but they don't care at allread more

This drive thru car wash was open on Saturday afternoon. We went through, the people were nice but…read morethe wash was just ok. The towels were in short supply as well. I did not find the wash and value worth it. Our dirty car was better but not sparkly.

No longer full service…read more Used to drive halfway across the state to go to this location because they offered full service and did a great job. Now it's basically the same pricing and you get to vacuum out the car yourself. Never going back.

SHOCKING! Ladies and soft-spoken gentlemen make an appointment exclusively for Orveen! Have him…read moreexamine and price just what you'd like to have done. He is surprisingly knowledgeable, intelligent, respectful, polite, well brought up and an excellent communicator. Unless your car is well-maintained it probably needs more than what all the detail shops show as a base price. No detail shop can give you an accurate price until they actually see your particular cars condition. So call ahead and set up a drive-by appointment. I brought in my well-kept sedan for an exterior detail quote and received a reasonable price for what will be outstanding work. Also simultaneously my friend dropped off her 34-year-old sports car convertible Collectible for a presale beautification inside and out. Orveen was able to spot all the spots and things a buyer would see. He returned a good price for great work that Mr. Detail decade plus reputation proves. Beautiful Work in Beautiful Ballard. Photographs to Follow Soon.

Above and beyond service. Chris made special arrangements for my needs and exceeded expectations…read more Had back of the car full of staging stuff from my real estate business and he detailed just half front of the car and charged like it was a Mini, that was cool, and then did extra services for special cleaning areas -- most companies wouldn't make exceptions, this detailer is top notch and there's no wonder they have an almost perfect 5 stars. 10 stars, my friend!

Mini detail car wash on my Honda Pilot is great, I will definitely recommend this place for…read moredetailed car wash at reasonable price.

We were trading our SUV in and wanted to give the car a nice wash & shine and they did just that!…read more The car looked brand new again. Very pleased and will be returning soon.