-super friendly staff -always finish under estimated time -full price of charges given prior to service -detailed in cleaning -run a light over all areas during inspection -windows cleaned without spots or streaks -upholstery cleaning is on point! read more

**Update** 10/4/25 Thank you Ben for replying to my review. It's always nice to see Business Owners reach out for more feedback. The only reason I didn't give 5 Stars was my side mirrors dripped water as most do when washed. I pointed it out to the tech drying my car and he said, "Yes- they always do that" which was fine as he is correct. However, at Porsche Bellevue, this does not happen when they wash my vehicle. I'm not sure if they use an air blower or compressor to prevent this but it's a very nice addition. By the time I left Eco Car Cafe and got home, I had water spots on both front doors that I had to wipe clean again. Not a huge deal since this is what I have to do after leaving every car wash except Porsche Bellevue, but hence the 4 stars. Hope this is helpful! read more

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Really friendly service and attention to detail. Really fair pricing and most convenient in the area.

This is a long overdo post but I want to give a shout out and thank you to Eco Car for accommodating my two car details: Nissan leaf (interior clean) and Honda CRV (interior clean). I had stains on the car seats of both cars and they were able to get most of it off. I don't have before and after pics to show the difference but when I was my cars I was pleasantly surprised by the results. Initially I was only planning to get my CRV cleaned but because of their good work I decided to come back with my leaf and they even fit me in. They also let me customize the package I wanted. And what's really cool is if you sign up with them you get a free car wash on your bday. read more

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When parking in the parking structure, we noticed that this detail business was there so I thought we would just ask about pricing which was extremely reasonable. And looking at the reviews online it seemed like they did a great job for the price so we asked if we could set up an appointment. We were surprised at how quickly we were able to get in We did one of their details, although I cannot remember which one. I think it was a mid-level one. Not top of the line but not too basic. My husband was super happy with the quality of the work although he was frustrated that somebody seemed to scratch the underside of the smooth, leather steering wheel which he feels every single time he drives, especially because he is super sensory focused I honestly cannot remember if he decided to talk to them about it or not. When I can tell you is that if he did talk to them about it and they didn't handle it well, I would know for sure because he always vents to me about things like that. So he either talk to them and they handled it or he just decided to let it go But overall the staff was very friendly and I'm pretty sure we would get our cars detailed there again read more

The assistant manager Michael(I think his name was spelt differently) handed my inquiry so well! They went the extra mile for the service and helped me keep it cost friendly. Definitely one of the best places. read more

Good service. The car is pretty clean and I am satisfied with the service. Lucas and Kyryl are great! read more

Rodrigo cleaned one of our cars which was very dirty. He spent a lot of hours and put in a lot of effort to get the tree sap, dry leaves, etc removed and got the car shining. It can be a little pricey but for a car that dirty, I can understand this was very much required. read more

I've been a loyal Eco Car Cafe customer since 2021. I brought my car in for a fresh wash this morning, only to be greeted by a nonsensical 40% price increase for the same wash service I've received for years and that doesn't include the 18% tip. WOW! On top of that, the attendant didn't acknowledge my customer history and simply wished me well. Double WOW! If you're looking for overpriced washes and service that flat out doesn't care about its customers, then proceed. But if you value your money and decent customer service, go somewhere else. There are plenty of other car washes in the area that actually appreciate your business. read more

My second time using this detail service. Highest Integrity and Skill. The work these pros did was again perfect! My car looks like showroom new again,,,,super high gloss...not a speck of dust in the interior. I had the Elite package at their downtown Bellevue location. That location is perfect. Again spent the day in many of the stores and walking the area - Fabulous. The guys were friendly and most interested to ensure I was happy with the work. I highly recommend these pros. read more

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You need to explicitly say on your website details that your Eco Wash does not include interior cleaning/vacuuming. For a $50 price tag, I expected even a little bit of interior cleaning or at least a vacuum. I wasted my time and money. You can't even throw in a quick vacuum for a $50 value. To top this off, I made an appointment but still had to wait 1 hour as they had to service other cars, making the appointment time almost useless. As for the exterior cleaning, it is mediocre at best as there were some kind of marks left on my windshield. And I don't know what kind of pressure wash you did but water got into my rear tail light. As you recommended to me, I will be taking my business somewhere else. See below for what they recommend to their customers. P.S. I can easily afford your overpriced packages, I'm just not a big fan of getting ripped off. read more

Eco Car Cafe - Bellevue - Business recommends this to their customers. - Auto Detailing Near Me - Bellevue, Washington

Great service and high quality results at reasonable prices. Located in the heart of downtown Bellevue in a reasonably convenient location, especially if you will do some shopping while having the service done. read more

They did an excellent job on a specific request I had for exterior wash only. My Tesla had driven up from San Diego and was very dirty, but inside packed with our traveling stuff. It was wonderful to get back such a clean car! read more

I've taken my car here twice and they are 0 for 2. Although they have some lighting for details it just doesn't seem to be enough because as soon as you take your car out into the daylight you'll see a bunch and of missed spots. They tried to tell me the car needed paint correction (it does) but most of the issues I found, which were well over a dozen, were just dirt that I could wipe off with a wet finger. read more

Based on yelp reviews and a recommendation from a family member we dropped off our 2017 BMW X3 for the Exclusive package. Other than a couple of pre-existing dings and scratches the car looks like the day we drove it from the dealership when we bought it. Staff were courteous and professional and encouraged questions. They made no attempt to talk us into more expensive packages. I can see using their services again. read more

Used this detailing service once for prep my car for a wrap. They did a great job, though it took longer than I expected (the expected time on the website for the appointment was 30mins -- it took closer to an hour). Appreciated the quality and attention to detail! read more

Came in to get my Tesla Model Y cleaned up, The console was still dirty on the edges and inside (as well as the cupholder), there was still smudges on the door panels both front and back of the vehicle (inside) and my seats had dirt smudges in the rear driver side (white seats). Overall disappointed for the whopping $140 cost. I expect better for $140, I could've cleaned it myself for free and done the same kind of quality. The outside wash was good I can't complain, but the inside was rushed. They also unfortunately broke the sensor on the rear passenger door somehow, once I took it home the alarm kept going off, took it to Tesla for a repair and they had to replace the exterior door handle and added a new window switch. Hoping next time is a better experience. read more

Eco Car Cafe - Bellevue - Auto Detailing Near Me - Bellevue, Washington

This place is great. I think their prices are super reasonable and the guys there really take care of my car. I've gotten the exclusive and the elite before and have been taking my car here for the past 3-4 years now. I am a returning customer and will continue to use Eco Car Cafe in the future. read more

The person who bought me this car passed away a year ago. They were my "car guy" uncle I loved dearly. I have struggled to use this car, let alone maintain and clean it. After moving, we finally unpacked to find mold along the floorboards. Ashamed, I took the car in for repairs elsewhere. They couldn't do anything about the mold, so it got worse in their lot. Eco Car Cafe reached out to a quote for mobile mold automotive detailing. I was so happy to have an appointment the next day. Competitors were a few days out. I'm so glad they reached out! These guys went above and beyond. I went in hoping for mold to be gone. I came out with a gorgeous interior AND exterior. The mold, the stains, the toddler meltdowns, makeup, and everything a family car runs into- not anymore! And... they fixed my heater/AC. Which was WHY I had gone to a car shop in the first place. I couldn't believe it! I ugly cried the whole way home. We are a very, very low income family and it was affordable. They treated me like family. They went above and beyond without the insane quote my repair shop gave me. Did I mention they destroyed ALL OF THE MOLD? My '04 matrix never looked so good! 20/10! Will come again! read more

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One of the few places in Bellevue that does a great job for a great rate! Their service is 5/5 and every time I leave, I am very satisfied with the job they did. If I could give it a 4.5/5 over a 5/5, I would mainly because the few times I went there - I waited longer than expected for my car to be complete. I understand that things can get backed up sometimes, but last time I had to wait an hour for what was supposed to be a 30 min service even though I made an appointment. That is my only complaint! Aside from that, I would highly recommend. The staff is nice and you can tell they really make sure everything looks perfect before you drive it off that lot. read more

By far the best car auto detailing service I've seen in my life. In value, service, promptness, attention to detail and customer service. Steve and Bryce went above and beyond what I asked for out of pride and generosity. Very unexpected these days. Steam to sanitize without harsh chemicals. Especially important when about to put in baby car seat for first child. They made time for me within a day when needed done ASAP, and cam right to me, as mobile service. Very reasonable price to add on exterior wash too. Patient though I should have gotten car out and stuff out of car before they got there. The two who came couldnt have been more polite and helpful in answering questions and reassuring me. The manager Joel was more concerned about answering questions before and following up to ensure satisfaction than selling, scheduling or payment. The car looks better than has in a decade. Easy mobile payment of invoice after or card when there, whatever preferred. Can't imagine every considering any other auto detail service. Thanks! read more

Reliable, quick, and thorough. I've been here twice now and have lots of dog hair in my car.

Best auto detailing in town. Period. It's not the best prestige service but it worths every penny. I have tried many detailing workshop and so far this is the best one. I just got back from a road trip to Cali, with my cat. So you can imagine how messy it was. Especially the ventilated seats, a nightmare for cleaning. I had ok experiences with other shops so I decided to try elite service here. It was a hard job, which took 6 hours to complete. Whats more? I left hundreds of dollars + coins + cards + checks in the car. When I was back picking up the car, all stuff were properly contained in a bag. I found all of them inside. Really trustworthy. Kudos. read more

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I've had tow appointments with this business. The first was a mobile service. They called to confirm the day before and had a ton of questions about my street for them to work. I totally understand safety, but in the end basically because I don't have a driveway they could not to the service. So we cancelled and I booked an appointment for the Bellevue location . I pulled up and before the technician even looked at my car he started to tell me I needed all these extra services because my car was so dirty. He wanted extra to get the gunk from the leaves off the back window (pollen) saying it took special stuff to do that (?? Ummm, nope) and then wanted extra for cleaning the trunk carpet. I declined and said I just wanted the standard detail. I was gone about 15 minutes when someone else called me and told me how they needed more time and it would be $150 more since my car was so dirty. He was pretty rude and basically told me that I was a crappy owner since my car was so dirty and they have standards to live up to and I wasn't giving them enough money to do the job. I went and picked up my car. (Discovered later that they had changed multiple settings on my Tesla!) Went to Derek's in Seattle. $300 and the car looks like new. No rude upsell attempts or jerks to deal with. for Derek's for Eco car cafe read more

We had the unfortunate timing of a truck running over a can of spray foam in the middle of the road and exploded on the side of our car. The staff at Eco Car were all amazing, super friendly, and did an excellent job removing as much as they could in the time they had to get it off. I had already tried multiple ways to remove what was basically glue that was dried onto the car. My husband was super happy with the results and thought it would be a lost cause, so you all did a great job of figuring out how to get the side of our car looking like new again! read more

Great service got my engine clean and looks like new , super easy to schedule and very responsive definitely will be coming back for other services read more

Eco Car Cafe - Bellevue - Auto Detailing Near Me - Bellevue, Washington

I took my S5 there to get a good detail and polish. The guys are super cool and nice. It looked amazing in the garage. The second I took it out in the sun, nothing but swirl marks all over the car. It was embarrassing. The shop was closing when I picked it up so I had to wait until the next day. I drove in to talk to the guy I spoke to the night before and tell him about my car. He was very apologetic and said he would talk to the manager and see what he could do. That was two weeks ago and we haven't heard anything. I had to spend More money somewhere else to get the swirls taken out. I couldn't believe the supervisor manager has yet to call me. I spent over $400 to get my car shiny but instead I got a whole bunch of swirls. The only reason you're getting two stars is because the Guys at the shop are really cool and nice. Update. Just got a message from the owner in which you can all see. Nothing professional or elite about the service at all. Nor is he telling the truth. Yes the car needed a good wax. We took it to another well known very expensive detail shop and they did what was needed WITHOUT doing an entire paint restoration on the vehicle and the vehicle looks awesome. I did change my review as the owner asked however I changed it to one star cause you lack professionalism. I will make sure no one goes to your shop. BTW This is Erwin I'm just using my wife's yelp account. Im a cop and I do a lot of car shows with numerous friends that are in car clubs. I will be sure to spread to word about your lack of customer service and skills when it comes to cars. Thank You for your rapid response and have a wonderful day read more

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Awesome work done by great people. Johnson took really good care of my Audi S3 interior and exterior with an awesome polish. Paint looks great and I appreciate how quickly the service was done. About 3 hours for a car that looks brand new read more

A fellow Yelper raved about Eco Car Café. They said it's a little expensive, but there's no better place that will get the job done, and boy, were they right! Their website is very modern and professional, so it was easy to navigate and learn about their services. When I called, it was difficult to understand the person on the other line. I guess it makes sense because they are located on the third floor under the Hyatt. I had to keep repeating myself and spelling things out for them because I think it was muffled on both ends, but we were able to work through it. Right after the call, I promptly received an email with confirmation of my appointment. About an hour later, I received another email stating that my appointment had been moved to midnight? It must have been a glitch because when I called them about it, the time looked fine on their end. Finding Eco Car Café is not easy, especially if you are unfamiliar with the Bellevue area. I entered the Hyatt parking garage off of 10th St. When you get to the bottom, you'll have to get a ticket from the garage to enter (don't worry, they will validate). You can't turn right when you enter, so you'll go straight to the last row, turn right, take it to the back row, turn right, and then make another immediate right. The only way I found it was because there are super bright lights where they work on the car, as compared to the rest of the dark parking garage. When I arrived, someone working there pulled up my appointment, asked for the key, and was ready to start the work. I dropped my car off at 3 p.m. for the exclusive car wash- hand car wash and dry, exterior windows, wheel wiped and dressed, door and jams cleaned, light dash dusting, full vacuum and trunk, spray wax and shine, and console and plastics wiped for $90 (Sedan size car). Confession: I've been driving this car for about four years and have never washed it. The employee working there quoted 4:30, if not sooner, for a pickup time but said he would call me when it was ready. At 4:45, I called to check in, and he said it was SO dirty that he was still working on it. He said I was welcome to come pick it up now, but he wanted to keep working on it so it would look brand new. No big deal! I just waited in the Hyatt lobby (with free WiFi). The guy working on my car stayed 30 minutes past closing to finish my car up (and my car was the only one there). He put so much work into steaming everything and getting all the dirt out of my car. When I got my car, we inspected it together while he pointed out all the things he worked on and was super genuine. He was critical saying he couldn't get the trunk perfect, but it honestly looked brand new to me. I am THRILLED with the positive results and great service and will definitely take my car back here again to get it cleaned, but this time I won't wait as long before I do! ;-) read more

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One of the best car details I've had in the area. I recently moved to the area for work from New York and my Alfa Romeo Giulia was driven to Bellevue. It was driven through rain, snow, dirt and frankly every other element on earth. I came in to Eco Car the next day, a bit skeptical to be honest. Car detailing places are always a hit or miss. I was pleasantly surprised after the service was done. The level of professionalism and detail was amazing. Definitely found my go-to spot. read more

Eco Car Cafe - Bellevue - Before - Auto Detailing Near Me - Bellevue, Washington

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Update: the manager Rodrigo reached out and apologized and offered refund to me. I appreciate the gesture. He explained that the staff was really overwhelmed because the place was understaffed that day. Given his genuine and prompt response, I am updating this to a 3 star review and will give it another try next time! I will have to say my experience with this place is very disappointing. I came to this place with very high expectations because the reviews online are good and price point is very high ($150 after tip for a car wash). I purchased the elite service. They told me to pick up in 1.5 hours but I didn't hear back from them after 2 hours and I had to call the place myself just to learn that my car was "ready". Upon arrival, I inspected the car and realized most of my aftermarket interior accessories (i.e floor mats, trunk mat, pedal cover, etc) are gone even though I was told it's "ready". Then I found out they were being scattered all over the place, on the wet and dirty floor. I had to check with the staff multiple times to inform them about my missing accessories, one at a time. They also don't seem to store your car keys at a safe location (mine was just left in the car and someone can just drive the car away). They then rushed to dry the mats and put them back in place even though it's still pretty. I also realized all my sunroof holding clips are gone, some missing some on the backseats, obviously not put back in place after I got home. Overall, the car is cleaned ok (still see some dirt spots on the outside) but given that they do not even care about putting back your accessories or removing them properly, I would not recommend this place. read more

Eco Car Cafe - Bellevue - Auto Detailing Near Me - Bellevue, Washington

I had my S5's detailing here. To be honest they did a really great and my car looks like brand new now. The manager and staffs here are friendly and they are funny guys to talk with. This is a excellent experience I will definitely come back again! read more

Eco Car Cafe - Bellevue - Auto Detailing Near Me - Bellevue, Washington

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I have a BMW-328i, after a roadtrip, the car was covered in what appear to be tree SAP. It was very difficult for me to remove and I was concerned about how long it would take. By my estimates, it probably would have taken me 4-8 hours of polish and scraping the stuff. ECO CAR cafe was able to do the job in less than two hours. They even cleaned and waxed the car. Great customer service from Rodrigo. He was very knowledgeable, and explained the entire process in great detail. Punctual, efficient, and effective, would use again! read more

I had my car sitting for 2-3 months and sadly had mold build up. Thankfully I had a friend recommend this place and had the best experience, Rodrigo was super friendly and assured me they would get my car looking nice and clean. Super happy with the end results ! Thank you to Rodrigo and his crew for getting my car all cleaned up. 10/10 recommend. read more

These guys are great, professional, and very convenient to East, Northeast & Central Seattle. (The Northgate location is closed, but Bellevue is easy to get to and very convenient to pull into.) This is the best value for working people who need full service car wash and don't have time to do it themselves at Brown Bear, etc. They will do a great job and the money invested will keep the value on your car. My kid said the car looked like it did when we rolled it off the lot a year ago. They did a great job washing the car inside and out and polishing up the wheels. What's more, they spotted what I thought was bird droppings for cement drippings off my garage, saving me damage on my car. I took the car back the next week, and they removed the cement as if it it had never been there. I got the Exclusive Service for inside & out cleaning ($100). They'll do just your exterior for $40. They also do stuff like pet hair & odor removal, which you'll never get from a self service shop. The car smelled clean but not chemically clean, which is a plus. I'll be back for the other special services as I need them. read more

This place is amazing. I took my car in for a full interior detail because I had something spilt in my back seat. 30 minutes after I dropped it off the guy called me and explained that I could benefit from a cheaper interior cleaning because my car wasn't bad enough to need the full detail. The honesty and quality that I received has made me a lifetime customer. Thank you!! read more

I was expecting better when I got my engine cleaned .. that's all I paid for so it should have been perfect. I admit I was in a rush because I didn't feel like sitting in a hotel lounge, the job took 45 mins. Here are pics after I got the car into the nearest parking lot 5 mins after payment. My expectations are high for services like this because it's such a DIY ... I think they could have done better. What do you think? read more

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I've been getting all my cars washed by the Eco Car Cafe team for many years now and from the moment I started, the staff has always been very accommodating and provide exceptional care. I typically work with Johnson and Rodrigo and they are always welcoming and take such good care of me for so many years now. They both conduct themselves with the utmost professionalism, displaying a deep knowledge and passion for their craft. They are courteous, attentive, and demonstrate exceptional customer service throughout my visits. Their commitment to delivering a premium car wash experience was evident in every interaction. The facility is always impeccable, with state-of-the-art equipment and they text you timely when the car is ready for pick up. The attention to detail during the cleaning process was remarkable, leaving my car looking brand new. Not only did they deliver exceptional results, but their commitment to the environment with eco-friendly practices was commendable. Affordable pricing made this experience even better. I highly recommend this Eco Car Cafe company for an exceptional and satisfying car wash experience! read more

I wanted to really love this place. It's conveniently located. But sadly, they were not up to par. I paid over $350 for an interior and exterior detail, and honestly, it looked like they did a quick vacuum and ran the car through an automated car wash. That's it. The workers were friendly, but but there was still dirt and debris in the car, the windows were smudged and wet, and the surfaces were not cleaned or polished. They also did not get out any stains in upholstery or carpet, or clean around the trunk frame or bottom of the doors inside. Their shop is located in the bottom of the parking garage at the Hyatt, so it's very hard to see if the car is actually well detailed until you get it outside. They had my car for 4 1/2 hours. I had to take it home and finish the job. Definitely do not recommend. read more

Can't say enough good things about this place, especially the manager Rodrigo. A month ago, I had a flooding issue in my car (sunroof drain blockages from pine needles). They removed as much water and moisture as possible from various areas and charged me a very reasonable rate. In fact they gave me a discount from the original price since it took them less time then anticipated. The rest of the young staff is also great and helpful. read more