I took my car into Kirkland Autoworks and had an amazing experience. My car was serviced when the air conditioning went out. All it needed was a charge and a small leak repaired. I paid $251 and was out the door in 2 hours. I appreciate the quality and value the shop provided as well as the honesty on what my vehicle needed and wasn't charged for something it didn't. I'll be bringing all our vehicles in for service. Thank you! Julie read more

Asked for a quote for a service using email several times. The unidentified person using the generic shop name in the email was given the make, model and year of the vehicle but kept insisting he needed the VIN number and license number in order to give a quote. I cut off the conversation after being messed with long enough. Never got what I needed in order to determine if I wanted them to work on my vehicle. No one else said they needed this information in order to give a quote. Their loss. read more

I was trusting this service for years because they never upsold me services and were always transparent about repairs. Today is the day when they've decided to upsell me repairs. Deeply disappointed with this change and will think twice before going there again read more

Great garage! They provide in-depth information about what your car needs to keep running smoothly, and their prices are reasonable.

I'm so pleased with their service. Flashing check engine light problem was diagnosed and dealt with in under an hour. Their explanation of the problem and how to prevent a recurrence was clear and respectful. They could have stayed with their initial quote but graciously reduced it when things went so smoothly. I'm SO relieved to have found these knowledgeable mechanics. read more

A year later, and I still have nothing but amazing and positive things to say about Kirkland Autoworks. Scheduling online is incredibly easy and convenient. Every single staff member I have interacted with is incredibly kind and has my car's best interest at heart. They are amazingly transparent about what they are doing to my car and why it is necessary. When my car is in their shop, they are efficient and communicative about everything! Lastly, I want to emphasize again that I never feel like they are trying to scam me or upsell me. I 10000% trust Kirkland Autoworks!! Keep being amazing!! read more

I came in for a vibration in my car. This shop told me I had three bearings that needed to be replaced. The repair was over $2000. I wanted to get another opinion. The next shop told me that all of my bearings were fine. None needed to be replaced. The vibration turned out to be caused by the tires. I saved myself over $2000 by not taking this shops word for it. The owner called me and refunded my diagnostic. I appreciate that he took responsibility for the mistake. read more

I took my car here for a 40K maintenance and was quoted a price online which explicitly included an oil change, full inspection, filter changes, and tire rotation. I was told it would take roughly an hour. The day of, I confirmed that all of the above would be done, but then was told they only change the filters "if they think they need to be changed." Fine. 30 minutes later, I'm told the service is done, which is much quicker than expected. I arrive, am told everything checked out fine, and that the only thing to be aware of is that my tires need to be changed soon, and that there appears to be even wear. I paid, left, and then went back inside, realizing that no one actually gave me a detailed report or line by line item of what was actually done. I had to explicitly ask for this information, which they emailed to me. After arriving home and reviewing the document, I see that a tire rotation was not done, but the was not even communicated with me. I had to call them back to ask why it wasn't done. The response I received was that they didn't think my tires needed to be rotated since the wear was even on all tires. My understanding is that regular tire rotations are *preventative measures*, not reactive ones. I'm upset that they were not transparent with me and that there was no refund or reduction in price on the service I received, which was essentially just an oil change and inspection. No filters were changed, no tires were rotated. As a female client, I am already hyperaware of the fact that I am subject to being dismissed and to being subjected to unprofessional service. Unfortunately, that is exactly what I experienced today. I spoke with the manager, Joe, about my experience. He was quite defensive all the way until the end of our conversation, during which he did offer an apology for my experience (though no refund was offered) and requested that I deal with him for any future service needs. I like to support local businesses, and I had high hopes for this one given all of the positive reviews. I am still not sure if I will be giving them another chance in the future, based on what happened today. read more

They did a thorough job for a reasonable price and very quickly. The staff were friendly, professional.

I have been taking my vehicles to Kirkland Autoworks when they were located in Rosehill. Now they are located near the Fred Meyer in Totem Lake. Spencer is the best. Go to their website to book a date and time for work. Spencer makes it easy and he is easy to talk to. He is very helpful too. read more

My 2006 Acura MDX started making weird rumbling noises every time I turned the steering wheel, and engine check light was on (for a long time). Needed to take care of it in a pinch so emailed a bunch of places and Cameron responded quickly saying he could actually see my car within two days. +1 for responsiveness & ability to fit me in! Dropped off the car and Cameron communicated with me at least once a day with updates. Really appreciated the touchbase and knowing what was going on. He sent over quotes, listed out other things I should consider or keep an eye on, and helped me prioritize what needed to be solved first. Got my steering pump replaced as it was broken. They found during the fix that my steering pump hose was also leaking. They called to let me know and replaced that too and only charged for parts and not labor for that work since they didn't find it before starting the work. Appreciate that - that was quality. Picked up the car and felt so nice to drive without any rumbling noises. They replaced my spark plugs and coils as well. Unfortunately my check engine light didn't go away and they asked me to come back afterwards to give it a check to further diagnose what's going on (but they thought the car was safe to drive as I needed it for the weekend). Will do another time. All in all, I found my long term autoshop. Great team here that treats their customers right. Very honest and helpful. Responsive, communicates well, and does their best. Price was competitive with other places. Service and quality top-notch. Best bang for buck I'd say. read more

These guys are really sharp and do a great job. They are very experienced and can manage just about any mechanical issue. We drive Audis, and their pricing is a fraction of what the dealerships charge (even with a discount). The owner is a "car guy" and he's assembled a really fine group, from his knowledgeable front desk crew to the mechanics in the garage. I don't think you'll find a better shop anywhere. HIGHLY recommended. read more

These guys are great! In and out without issue and they even cleaned my dirty a## windshield. On the inside!

These folks will do the right thing. I have been taking my vehicles to them since I moved back to Washington three years ago. In a world where dishonesty reigns and people could care less, this is a safe space to get good advice and excellent service. Thank you for taking care of me and the automobiles that keep me mobile. Shannon B. read more

Knowledgeable and honest Repair cost matched estimate and completed on-time. I've referred KA to several friends. read more

Nothing but great things to say about Kirkland Autoworks. Cameron is responsive and professional. Their repair work is solid and you'll be hard pressed to find a shop with better rates. I've brought my Jaguar XF here for an oil change and had a few repairs + brakes done on my commuter Hyundai Elantra. They handle everything! read more

While getting my tires done at Costco, they recommended an alignment for my Mini, and suggested Kirkland Autoworks. I was able to get an appointment for the alignment within 2 days of my call, and found everyone I dealt with (owner, the counter person, a tech) friendly, approachable, informative, and helpful. My alignment went just as planned; they also checked my brakes (nothing to do!). I thought I received great value for my car repair $, too. I will definitely return here when I need service. read more

Wheel alignment . Excellent job at a reasonable price. Prompt service.on my 2011 Toyota Camry XLE. I needed wheel alignment after purchasing a set of four brand new tires. They were highly recommended by the tires shop. read more

I think I reviewed this business years ago. I remember giving them high marks then and I am so happy to discover that they still provide 5-star service. Keep in mind this establishment does anything a dealer can do for your vehicle as far as maintenance and repair. I mention that because my dealership will charge me $300 just to look at my car. And that's for each issue. Kirkland Autoworks has stand up technicians with integrity and would never gouge their customers. I brought my car in for a terrible noise, they diagnosed it and discovered it was a minor fix (heat guard). They fixed it in less than an hour and so did not charge me!! That's unheard of in this industry IMO. They are always professional and I have spoken to Spencer and another mechanic there every time- and they are both friendly and helpful. Not "too busy" to explain things and not "put out" by my questions. I am really thankful to know this place is around for my car issues. And they saved me at least $300! read more

I don't even live that close by, but I'm coming here for any work I need done, period. Kirkland Autoworks was second to none. Needed to get some body work done on my 04 Subaru Outback... so like not a new car with readily available parts by any means. They had the part in super fast and had the repair done the same day the car came in. Amazing stuff. Price was totally fair, very upfront about everything and super communicative. On top of all of that, they were incredibly accommodating--I had a bit of a strange situation because I was trying to get this diagnosed as part of a previous insurance claim from years ago as it appears the other shop had missed this damage. Kirkland Autoworks went above and beyond, sending my insurer photos and other documentation as necessary and very quickly. I also can't think this was the most lucrative repair they've had to do, so I especially appreciate how helpful they were. Can't recommend enough. read more

The skid plate on my 2015 Honda Fit came off during a road trip and needed to be replaced. The team at Kirkland Autoworks was able to get the part ordered quickly and get it installed in ~30 minutes. They were super friendly and helpful and I will definitely be coming back for any auto service needs. read more

Went to see if I could use the scanner to clear the codes, without hesitation cam went to go get the scanner and walked with me to my car to make sure everything was correct. Cleared the codes and boom all is well. Cam also quoted me in my lower right control arm replacement asap! These guys have amazing customer service and was very pleased. -Liam read more

Want to give these guys a good recommendations. My friend told me about them for oil changes. I hate the typcial fast lube places. Always trying to give you the hard upsell for stuff you don't need. These guys just give a good fair oil change at a great price. Probably near cost just to get people to come in. If they see problems with your car they will let you know, that's a legitimate businesses practice. But they seem honest and on the level, my car is little over a year old and I knew it didn't need anything and they didn't try to upsell me on air filters or wiper blades. Honest businesses deserve to be rewarded with good reviews. read more

Kirkland Autoworks' customer service is top-notch. They were friendly, professional, and had great communication. They were also competitively priced with three other shops I called to have my automatic transmission fluid changed. I highly recommend them and will definitely use them for any future car repair needs. read more

If I could I would give them six stars. I am seriously impressed how great can costumer service in car dealership be and how big of a difference it makes. I came here solely based on the Yelp reviews to exchange my oil and they ended up also checking my breaks and the whole car for free. Spencer (I think that is the owner) is extremely nice and friendly just like the rest of his staff. From now on. when I have any trouble or doubts with my car this will be the ONLY place to go to. read more

Spencer (the owner) and Kirkland Autoworks are beyond exceptional. I've been taking my 1998 K1500 GMC Sierra and my 2001 Honda Accord here for the past 5-6 years.. at least, not sure when I went there first. Found them through family referral long ago. I used to do all of my repair work myself so I'm not ignorant to the basics, but I'm not a professional. Spencer is the owner and the day in and day out representative and direct manager of the shop. He is also the senior mechanic. For better or worse he has spent his entire life becoming the professional you want working on your vehicle. I've never met a repair shop that I trust more. Actually, to this point, before I take a vehicle in I estimate what the repair will cost.. their repair is almost always less or within a few dollars but the quality of service and explanation of the repair is perfect. I used to do the work myself because I didn't trust mechanics but now I don't hesitate to take my vehicles to Spencer. I've referred family and friends to him and will continue to do so. I've lived in Kirkland most of my life. I'm going to keep going to KA and Spencer. He is as real and honest a person and businessman as you can ever ask for. He isn't pushing an up-sell. He explains your options and lets you decide. He does not press you. And that is why he has more business than he can handle. You should book a week or two ahead if you can. Book ahead.. waaayy ahead if you can. Because he is great he is also booked out. But he can also try to make exceptions. Just call him. -James read more

I cannot praise the team at Kirkland Autoworks. They are professional, honest, friendly, and thorough. I had full coilovers, header cat back exhaust and alignment performed on my 2012 Acura TL AWD. I called 11 different shops and Kirkland Autoworks was one of the more reasonable estimates. But what really won my business was the owner, Spencer's, wealth of knowledge and expertise of his domain. It's hard to find honest good work these days, and I found it with Kirkland Autoworks. Thanks guys! read more

Kirkland Autoworks - Spencer and team installed fully adjustable covers and header catback exhaust. - Auto Repair Near Me - Kirkland, Washington

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I decided to give this shop a chance based on it being one of the most positively reviewed shops around. This is by far the best repair shop I've been to. Prices are competitive and the mechanics are honest and knowledgeable. They do the job right and don't upsell you on things that you don't need. I highly recommend coming here and I will personally be bringing my car back in the future. read more

Spencer is a wonderful mechanic that genuinely cares about his clients. He has fixed my Subaru and my dad's Toyota and always does an amazing job. I highly recommend him to anyone on the eastside looking for a mechanic with great prices. read more

I've used them several times now and every experience has been positive. If it's a simple fix that's super affordable they are honest and provide it, and I know that when it's going to cost me more and be something more intensive that it really is required. I have absolute faith that if they tell me my car needs something done.... It does. In addition the quotes have always been accurate, their timing has always been accurate, and they are nice. :) read more

Based on reviews requested an estimate for timing belt replacement, etc. on our Lexus RX330. Response was very quick and thorough but did not represent the savings I was hoping for. Quote from Lexus of Bellevue was very similar, so will probably go there for the convenience of a loaner. read more

I was in a hurry (of course) trying to head out of town for a funeral ... and my battery died. It wouldn't hold a charge and I couldn't leave with an unreliable car. Costco told me that this place could swap out batteries really quickly - (I had called around nobody would do it.... I got my car jumped and drive in - they stopped what they were doing to help me! I was back safely on the road in 15 mins! Super helpful and considerate - I'll be back again for more auto work! Life savers!!! read more

Good fast oil change service. I bought the 4 oil change package (same as offered at Groupon). You do have to make an appointment. Across the street from Costco Kirkland so you have something to do while you wait. I like the fact that they provide email receipts. read more

I dropped my car off for alignment at Kirkland Autoworks. 10 mins later the manager walks out to the shop and comes back inside the waiting area with paperworks and wants to talk to me. All I am thinking now, how much is this going to cost me now!!! Mechanics!!! He tells me that your car does not need any work to be done on it. Just minor adjustments that we did for free. Now talking about honesty and great work ethics. Five stars and I recommend them to all my friends. read more

During my first visit, these guys made a great job on my 2004 Toyota Corolla's wheel alignment. A month later I badly hit the curb and had to ask for their help again. Even if they were totally booked, they managed to work around the schedule and fix my car quickly and efficiently so I could use it for work a day earlier before my appointment... it was like driving a brand new vehicle. Spencer and his team are true experts and are doing real magic really fast! Also - very polite and caring about their customers, highly recommended.. read more

Super awesome, quick efficient and affordable. Took my car in for an oil change. Made an appointment and was out in 30 minutes. The owner is super nice and helpful. read more

Spencer always gets me in regardless of how busy he is. I would never take my car anywhere else. He is very knowledgeable and always explains everything to me in a way I understand. Not to mention, he is honest and I trust what he says. Highly recommend him and his team! read more

This place is a true gem. Friendly and honest service with fair prices. We will definitely be bringing our 2006 Sentra here for all future maintenance!! read more

Spencer's a great guy and he hires good mechanics--I've known a couple of them for over ten years. His shop took one of my cars over 300,000 mi and they'll be maintaining my next one. Experts on seemingly every car. read more

Writing 5 star review. I'm a middle age mom with very little mechanical knowledge. Staff are extremely patient in explaining technical/mechanical facts about cars in easy to understand format, despite the shop being obviously very busy at all times. This is a family business that demonstrates great teamwork and passion for their work. This most recent visit was prompted by getting in a minor wreck on I-405, rendering my car non-drivable. Staff answered 19 minutes after business hours and provided name of awesome local tow truck. Lobby/waiting room is thoughtfully decorated with surprisingly modern rustic wood paneling, modern sofa and phone charging wall outlets conveniently located next to multiple sit/stand tables and chairs. They also had awesome inside referral for hard to obtain rental cars. Car is being reviewed for repair under collision insurance quote. Will post update on repair soon. read more