Our computer didn't turn on and Vince help us quickly diagnose the issue and replace the part all within 10 minutes. The computer works now and the price was acceptable. read more

I was in need for a repair for my laptop. Unfortunately the company who built my laptop was gonna charge me an unreasonable amount and also wanted me to send it to them out of pocket. Plus, I didn't want to have to lose 3 to 4 weeks without my laptop. Luckily, a friend of mine recommended Computer Pros and was able to get my laptop repaired for a great price. Not only was the labor cost reasonable but it was repaired within a day. Vince and his team was a great help and very knowledgeable. Definitely recommend them if you need any computer repairs. read more

Brought my 2015 HP Pavilion laptop due to a broken fan. Clayton worked on it flawlessly. Laptop was ready in 2 hours. No fuss....no muss. He also recommended to change my hard drive from HDD to SSD, to which I obliged. Clayton was thorough and will answer your questions with complete explanation. I used to bring my laptop for repair at the other computer store in Alameda (on Santa Clara Ave.). They have way to many employees and the price is on the expensive side of the spectrum. From now on, I will bring my computers here. Highly recommended. read more

Amazing experience with Computer Pros. Brought in a high end gaming computer, I had no idea why the fans were not working. Within 30 minutes of bringing it in they were able to diagnose the problem and let me know what part was needed to fix it. I was able to pick up the part at a nearby electronics store brought it back and the team at Computer Pros installed it for me. I'll defiantly be heading back for any future issues. read more

Under new management with Friendly accommodating knowledgeable young staff. Like the previous owners they are available 5 days a week 10-7pm and very reasonable. I highly recommend them. read more

Not only was the person working super friendly, but they were able to help me out quickly, saving me a bunch of money and a trip across town in traffic. Very happy with the service. read more

They are fast and easy to reach. I was honestly surprised at how young they were. And being so young they do have a tendency to joke around about their customers blatantly in front of other customers. It was quite expensive considering the part they changed in my computer was only $20 online and they charged me $60 for it. They only accept cash or paypal to the owners personal account, not business. The great thing is that they have a two week warranty if you keep your invoice. read more

I took my laptop in twice. Once was to replace the fan, which had broken a while ago and the second was to replace the hard drive. While the fan took a while (the specific model can only be ordered from overseas), the hard drive was replaced with an SSD during the same day -- and I was worried I might not have given them enough time since I was leaving for Europe the week after! Not only that, but they also updated the firmware so now my computer's suspend, keyboard backlight and screen brightness are all fixed. I'll definitely go back for future hardware needs. read more

I never leave reviews but, this was a truly disappointing experience. I am loooking for basic and ongoing IT support for an in home office network for my business. Pretty basic stuff... backup and password solutions and help with other issues that might arise periodically that are beyond my knowledge or capability. I called to inquire about such services and to see if I could get help with a current recurring issue where my printer frequently stops communicating with my network on a recurrent basis. I was hopeful because of the mostly great reviews. The person on the phone did not seem much interested in helping me and said I wasn't explaining myself well despite perfectly repeating back to me the issues I discussed. He also said they do not have remote assistance capabilities which I think is pretty necessary for anyone offering IT service. Maybe he was too busy to take a new client. I would have accepted that but the customer service I received over the phone was a big disappointment. read more

My computer had crashed. I could not even log in. Seeing their high reviews on Yelp, I decided to give them a call. They fixed my computer quickly (backed up my data, upgraded to a solid state drive, and reinstalled the operating system) at a very reasonable price. Saved me a lot of money and now it is so much faster. Very nice and professional service! They also had a 2016 Macbook Pro for sale at $500 off. read more

Fast service, low price, extremely competent, very professional plus I was giving an invaluable free tutorial on switching from a Mac to a pc. Philip L. read more

These guys are the real deal. They know their stuff, can fix anything, and are HONEST. Vince is friendly and super helpful. Gives really good advice on how to save money, even if it means he doesn't get the business. He also sells used computers, which I would trust in a heartbeat. Thanks, Vince! read more

Vince is the best "geek"! At the moment he's assisting in transferring pics from a chip in my phone, which I somehow managed to corrupt. And I will know what not to do in the future. He's been dealing with my "old" laptop for a quite a while, because I refuse to replace it...I don't have to, he always manages to bring it back to good working order... And he's got a great sense of humor! read more

I would not go back to this place again. I brought my laptop in to them and was quoted a price of "probably under $100." for the simple action of uninstalling my OS and then reinstalling it. The work went as planned and when I went to pick it up they charged me $125. I needed my laptop so paid it and left, not happy. It is not so much the money but that I felt that I was conned. Never again. read more

Vince is very nice but his operation is a bit disorganized. I had to follow up each time to ascertain the status of my computer. On the fourth day, he advised my HP was DOA and recommended another used computer. It took him 10 minutes to make the upgrade with a new hard drive. Smart guy and quick. Don't know why it took so long but he got it done and apologized for the wait. His business is obviously going through growing pains due to his computer expertise. Would recommend this company with the caveat that it might take longer than anticipated. read more

Very pleasant to deal with and fixed my problem. Even though it took a bit longer to fix than anticipated I felt they were very fair with pricing and reasonable. Will definitely go to them again. read more

Vince, who has owned Computer Pros for the last 3 years, and his right-hand man Jon are nothing short of AMAZING! Their depth of knowledge on a wide variety of Computer tech/hardware & Software issues is the best I've ever encountered for both Mac and PC. Besides being very nice (which I really appreciate), and smart, their pricing is very reasonable. You will know what you will pay up-front and in my experience won't pay a dime until everything is working exactly correct. They also get high marks for support before and after the job is done. Vince has a lot of integrity and is only happy when his customers are happy too! read more

Both Vince and John were absolutely the best! I give them a 10 star! My marriage has been saved!

Very professional service. Helped me twice with my motherboard issues. Highly recommended.

I recently converted all of my home computers to apple and my mac mini couldn't read a storage drive I had that was created on windows computers. Computer Pros knew exactly what to do and reformatted the drive. This place has been here for a while but Vince and John who are now running the shop, really know their stuff. Their services are reasonably priced and I recommend them highly. Glad to know they are right here in Alameda! read more

Excellent, efficient and honest business that has never failed me. You cannot do better. Vince has always come through for me. He got me back in business when all 3 of my email providers kicked me off; and, he diagnosed & remedied a laptop charging issue same day. He really doesn't charge enough for his work. No one is perfect but he comes pretty close. read more

I used to drive by here every day on my way to work, and never knew these guys were here until I needed them. Thankfully Yelp pointed me in the right direction. Very friendly, and performed a free diagnosis for my laptop that wouldn't turn on. The computer turned out to be DOA but at least I didn't have to pay someone $100 to figure that out. He looked at it while I was there, so I didn't have to go home and wait, and he was extremely helpful and knowledgeable, and sympathetic to my concerns. If I have any problems with my new computer, I'll be coming back here for sure. read more

My laptop had a broken screen (these small bezel screens are easy to break). The guys here were super helpful giving me a heads up about every option available even searching for used parts to save me money. Thanks guys, I'll be back whenever I need computer help/advice. read more

I had an emergency for a performance and VINCE and staff helped me to get back in the performance with my laptop. In my opinion, they went "above and beyond" to make my machine fantastic again. read more

These guys are great. Vince and Brian have really helped me out and never made me feel stupid even though when it comes to computers I really am. read more

Vince is the best. I could not recommend a computer person more highly.

Computer Pros are AWESOME! Not only are they fast and efficient, the staff is very helpful, Vince was very professional, they cleaned my computer of all viruses, they installed an updated program and were extremely reasonable...I recommend them to the fullest!! Great job guys!! read more

After two unsuccessful tries of computer repair, I went to Computer Pro & Vince fixed my laptop perfectly & quickly. I had been told to buy a new computer by another computer "expert" but Vince removed the malware & the computer runs fine now. Additionally he updated the operating system easily. The cost for all of this: $50. I had previously paid over $500 to another"expert" I highly recommend Vince at Computer Pros in Alameda! read more

Exceptional service ! I was able to stop by the shop and have my phone transferred to a new one, seamlessly. While waiting in the shop, Vince and staff solved several issues for customers with calmness and expertise. Their kind, patient, and caring dedication to helping customers instantly set distressed folks at ease who called or came in. I have been more than pleased both times using their services and will definitely return. Kindness + Expertise = Winning combination ! Five Stars Plus. read more

Recommended by my brother, I came in Thurs afternoon and Vince helped me with my laptop immediately ( luckily only one other person waiting)...I thought I would have to leave it for a week or two. There were calls, people dropping/picking up items, but through it all Vince worked on my laptop and Gerank got a replacement battery for my laptop at a great price! I appreciated the extra effort/time to get my Dell back in working order, the guys working as a team to troubleshoot and giving the customers options along with the costs on how to best solve their laptop, cell phone, tablet, etc. issues. Great place to go to get tech issues solved! Thanks guys! read more

Great people with great skills at a very fair price. Trustworthy too! Vince did a house call when I really needed some technical support. He was patient and thorough and took the time to make sure my son understood how to access the programs he needed. Our family has been a customer for a long time and will continue to ultilize this company. read more

I needed a static-free bag in order to transport a hard drive cross country. I randomly popped into Computer Pros, asked them if I could have a spare bag that they would've otherwise thrown away. They finished helping the customer who'd arrived first, stepped into the back office, and I was on my way out the door with the free bag in less than two minutes. Very generous of them, thanks a bunch! read more

These guys are friendly and efficient. So sweet to help and they do not charge for a diagnostic fee. They do it all!

Best in the world!! My livelihood requires a laptop, and I have zero technical knowledge. So I rely on Vince completely, and I sleep better at night knowing he can fix anything. If it's just a little problem, he can fix it right at the counter for a nominal charge. We're lucky to have him in the neighborhood. I hope he's got a good lease and a decent landlord. read more

This is the best place to fix your computer things. They are really nice & very good communicating with. Very experienced. Vince is real cool. He fixed my laptop even thought its time for him to leave. He just got it done for me before he leave which is so nice of him. I would recommend this place to my friend. And I would absolutely go there for the future. Thanks Vince! read more

These guys are great!! Vince and his crew never fail to amaze me!!

I am so glad I decided to stop by Computer Pros. You see, I'd been browsing and comparing prices all over the place, online, for a new computer. From Amazon and eBay to all the big electronic stores, finding everything either overpriced or underpowered and obsolete. Living in the neighborhood, I'd seen the Computer Pros sign a million times, and I figured, "what do I have to lose, stopping by and checking it out?" I am so glad I did. I met and spoke with Vince. I told him I was looking for a computer for my photography and photo editing. It needed to be powerful enough to handle those large photo file sizes and those giant editing programs without lagging and stalling and crashing (which was what was happening with my old, ancient, computer). He said something like "we can definitely do something for you", and we went from there. I had my reservations, thinking "anyone can 'do something for you'. I want an incredible computer for a low price!" But, my friends, let me tell you what: the service, customer experience, and products you'll receive from Computer Pros cannot be beat! We delved into the conversation of components to figure out what would best serve my needs. from processor to RAM to graphics cards; Vince took the time to explain to me what they did, the way they worked, and what my options were. Answering all my questions, he made me feel very comfortable. Never feeling any sort of pressure, I soon realized that I would find no greater place to buy or service a computer. Like Dr. Frankenstein, He created a monster. i7 quad-core processor, 16 gigs of RAM (expandable to 64 gigs!!), liquid cooling, windowed case with red glowing lights?! It's alive! IT'S ALIVE!!! He built me an incredible tank of a machine for an amazing price (like, unbelievable price. like, I feel like I made out like a bandit, price). For all these reason; the customer service and experience, the knowledge, the products... Vince and Computer Pros have made a life-long customer of me. I 100% recommend them to anyone, looking to do any sort of thing, regarding a computer. read more

Vince and his team are quite amazing. My MacBook Pro died and they worked hard to help me recover what I had lost and gave me a new hard drive that is way faster than the original at a fraction of what I would of had to spend for a new computer. Highly recommend! read more

We have used Computer Pros at least a dozen times over the previous two years to set up, change out, repair, and troubleshoot the desk top system, and have always been impressed with the professional demeanor and ethical conduct of the tech personal. Admittedly, I am a real 'klutz' in cybertech world, quite helpless, actually. Not my generation. Thanks, Vince, for all you do. read more

AVOID THIS PLACE. They are not competent and do not communicate in a timely manner or honestly about their prices. Other Alameda businesses provided much more effective service and honest pricing. read more