Just had a basic pedicure today and I was very pleased with my experience. The appointment lasted about 45 minutes, from walking in to walking out, so the treatment itself probably lasted 40 minutes. Silvana did a great job--my toes look nice and there was no discomfort during the treatment while working on the rough spots on my feet. They have a drink menu and a services menu at each chair so you can upgrade your experience. Also, it's still COVID times, so I was really glad to see everyone (customers and nail techs) with their masks on. This is a place I'd definitely come back to when I need to treat myself. read more

Go see Elli! She was SO meticulous, detail oriented AND she gave me the best hand and foot massage I have ever received during a mani/pedi- hands down. As for the rest of the experience: the facility was spotless, every single staff member was friendly and they are on top of their sanitation game. The moment a client leaves the station or is done with the gel paint chips- they disinfected everything. I highly recommend City Nails and I will be back VERY soon. Also, they have alcoholic beverages to sip during your services. SCORE. read more

Made appointment for anybody available due to being new. When I arrived I waited 15-20 min. Watching walk- ins get services. Idk if Micheal really has worked as long as he has but it wasn't a pleasant visit. Either he is over worked or sloppy. Convo was poor and numerous times needed to remind him of the pic I showed. Rushed my jewels and telling me he has a client waiting. Well sorry! read more

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Just got the worst mani ever. I asked for a fill on my acrylics, and my nails are so thick. My nail tech also put the acrylic on my real nail without putting the tips on. She cut me multiple times, and the polish is incredibly sloppy. Not to mention the employees and other customers who refused to wear masks. The website advertises fills for $35 but I was charged $45. Overall awful experience and even worse nails. Will not be back. read more

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I don't usually get my eyebrows waxed here but I did yesterday on my way home from work. The wax burnt my skin (see picture), and the gal waxing me was rushing her way out of the room. I have had good experiences getting my nails done here but I don't think I'll be back for my eyebrows. read more

City Nails & Spa - Brows - Nail Salons Near Me - Eugene, Oregon

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Had a wonderful time here! The inside is super clean, calm and fun. Braidi did my nails and was really precise. I'm very happy with my nails and will be coming back here read more

City Nails & Spa - Acrylic fill - Nail Salons Near Me - Eugene, Oregon

I'll start by saying, I really want to like this place. Every time I'm in town I convince myself to try City Nails because the people that work there are so kind and friendly, and it's in a good area! However the last two times I've gone my nails have chipped, this time within 3 days of a gel manicure! I've never had this happen anywhere else. I called to talk with them about it and they were generally accommodating, but I've never had this poor of quality from a gel manicure before. So great people and place, just poor quality. read more

So unfortunately I had a pretty unpleasant experience at City Nails today for a number of reasons, I've been there multiple times and have been very happy with the service until now, so it was definitely a surprise. To start off, because I know they are usually pretty busy, I tried calling twice to set up an appointment. Both times the phone kept ringing with no answer, and it didn't send me to voicemail. I figured I would just try my luck with a walk in appointment and was told I had to wait 40 minutes for an opening, which I was trying to avoid. Once my time came, they mistakenly thought I wanted a manicure instead of a pedicure. I'm not sure if this is just a coincidence or not, but that is the second time the same front desk employee has made that mistake with me and they've had to scramble to find an esthetician available for me, maybe I'm not saying the word clear enough? Anyways, they sat me in a chair and got the water running, it was freezing cold and they almost forgot about me and the bowl almost overflowed because no one was around to turn off the water or check the temperature. Lastly, they had a puppy freely roaming the floor. Don't get me wrong, I LOVE puppies, but the poor thing kept sniffing around and licking the equipment and nail brushes that were on the floor next to the chairs. He also kept sitting by the front door and customers coming in or going had to watch out to make sure he didn't slip out the door, any employees were too busy to watch him themselves and just kept letting him go wherever. Again, I was surprised because I usually have a very pleasant, efficient, and professional experience when I've come here in the past. I might wait a little while before coming back again. read more

The worst pedicure I have EVER had. The man who was attempting to give me a pedicure was quite obviously more interested in what was going on to his right and to his left. He may have said (2) two words to me while I was there. Will never be going back to City Nails and Spa read more

Take your money elsewhere. If you make an appointment, expect to wait 30 mins past your appointment time without someone following up with you and telling you how long it will be before you will be helped. The salon is also messy and disorganized. Not a very relaxing place to get pampered. You're better off going to Caesar's Nails up the road. read more

Brady is the worst technician I have ever dealt with. Lazy, unprofessional, unpleasant, and will try to scam you into paying more for a half ass service. read more

Lovely establishment. Came with a friend and we enjoyed adult beverages with our pedis! So fun. Our technitians were wonderful and the staff was most friendly. But I cannot give 5 stars because the girl greeting us was wearing the most inappropriate outfit! I'm all for women empowerment but there's a time and place. I would never bring my husband or children here unless they implement a dress code. read more

Dyane at City Nails on Coburg Rd is the only person I ever see for nails. She is so good at what she does. She enjoys her work and it shows. Dyane is the type of nail artist who keeps up with the new styles and is excited to show you what she has learned. When she gives me advice on what looks good I listen. She has never been wrong when it comes to my nails. read more

City Nails & Spa - Nails by Dyane, with Spring blossoms - Nail Salons Near Me - Eugene, Oregon

Went into city nails for a gel manicure and it was beautiful initially. Within 2 days after getting it done, I had chipping on my nails. I don't do a lot with my hands outside the norm so wasn't sure why this occurred. Called them and the offer to give me a free fix, however after fixing, the same issue occurred again. Will not be returning here for gel nails. read more

City Nails & Spa - Nail Salons Near Me - Eugene, Oregon

I've had my nails done here before by Ina and she's great! I was disappointed on my last visit here as I believe my basic manicure was a task I could have done at home (I was not given a topcoat/not evenly applied polish). I was asked to pay BEFORE they put my polish on and I am not sure if that is standard procedure as I tipped more than I would have had I seen the finished product beforehand. If you decide to come here, ask for Ina! Not sure if I'll be giving this place another chance. read more

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Best mani-pedi experience ever! I'm new to Eugene and wanted to get my nails done the day before my backyard elopement. The employees were all so nice to each other and to their clients! Inna was so sweet and careful to make my nails look exactly like I wanted them to. She took her time and never acted rushed! My nails look great and the experience was so fun! There was even an adorable puppy greeting and entertaining everyone. The staff were all even sweet to the puppy. I will be back for sure!!! I'm a happy bride! read more

Horrible customer service, extremely rude, judgmental and plain disrespectful. DO NOT GO HERE THEY DO NOT DESERVE YOUR MONEY.

I LOVE city nails! I have been going here for a while. It's a family ran business and all of the siblings are really close! It's a fun atmosphere and they are super talented with nail treatments. I am very picky and this is the only place I've gone where my cuticles done bleed! read more

City Nails & Spa - Manicure - acrylic with gel! - Nail Salons Near Me - Eugene, Oregon

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Vicki did an amazing job on my nails from the shape to the thickness everything looks so good. I will be going back and asking for her again! read more

City Nails & Spa - Nail Salons Near Me - Eugene, Oregon

My favorite place in Eugene! Trent and Daniel have done the most amazing job, my two go-to's. I always leave loving my nails. Trent is amazing with detail; I came in with horrible cuticles and they look absolutely perfect now! Myra is their main front girl and she's the sweetest. She gets to know you by name and what you like, which makes you feel good when you come in! So sad I'm moving because this place is truly the best. read more

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Such a clean and inviting place, very big and open. Offered drinks right away, felt very welcome with my 1 year old and not a single person treated us like a burden. They used all brand new unopened tools for my pedicure, have a very good massage and sugar scrub, did and great job to paint them very well, and were just so friendly. I will be going there from now on! read more

City Nails & Spa - Nail Salons Near Me - Eugene, Oregon

Got to the nail salon and didn't request anyone, ended up with a man named Michael. I have had my nails done there before and always had a great experience but specifically this nail tech was extremely rude. Chatted with a friend the whole time I was there and couldn't be bothered by me being indecisive about color, borderline patronizing me (before he put the color on my nails). Any question I asked felt like a major burden. I was not offered anything to drink, not given a hand massage when the woman next to me who got the same service got both. He filed my nails, clipped cuticles and painted. Almost every nail is not painted completely on the side (see pictures). The very simple nail art I asked for was done super rushed and sloppily... I understand not doing it perfect but at least take your time. Attached is the pic I showed and what I got. I don't think I have ever not tipped for a service in my life but I did not tip.... that is huge. I've also never written a yelp review lol Overall a good salon but I would not recommend this tech... or maybe he was just having a bad day? read more

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I had the worst experience last night getting a pedi with Todd:( not only did I tell him repeatedly that the water was cold, but he cut me multiple times and just continued to wipe the blood away and then kept digging into my cuticles even after I told him it was really hurting. Then he literally dumped polish remover over my open wounds, causing stinging like crazy. The massage was 1 minute on each leg, which pretty much consisted of just popping my toes, and yes I did time him simply because the entire thing was a complete shit show. All that torture for over $50, no thank you! read more

Great experience. I got a Voesch (sp?) pedicure. It was amazing. Silvana did a fabulous job. Very meticulous. Much appreciated.

I went to see Frank for a gel manicure yesterday. He always does an incredible job, he is very precise, which I love because I'm OCD when it comes to having perfect nails! City nails and spa is very clean; they supply all the equipment and new files, which is included in the price. It's easy to make an appointment at short notice or just walk in! P.S. Gel Manicure is $31 read more

City Nails & Spa - Gel Manicure: $31 - Nail Salons Near Me - Eugene, Oregon

Friendly service, choice of beverage during your appointment (alcoholic & non-alcoholic options -- my friend and I chose champagne!) and a well done pedicure. The pedi chairs are comfy and this salon does not have an in-your-face chemical smell like some can. This is my first nail salon experience since moving to Eugene so I don't have other spots here to compare it to, but I would recommend. read more

Called to make an appointment for 3 pedicures for an upcoming Saturday and they were booked. They offered to open an hour early for us! Once we arrived we were greeted with smiles and kindness. The pedicures and staff were amazing. This will definitely be our new favorite spa! Would recommend for any and everyone. read more

Love my 4th of July toe nails!!! Daniel is amazing! Free handed my Stars and Stripes! Very clean salon and upbeat atmosphere! I highly recommend City Nails and Spa and the very talented staff! read more

City Nails & Spa - 4th of July Toe Nails by Daniel - Nail Salons Near Me - Eugene, Oregon

I see Billy religiously for my acrylic fill with gel polish. He's the best in town and does an amazing job each and every time! The staff is super friendly, and the salon is always clean! Would 10/10 recommend. read more

City Nails & Spa - Nail Salons Near Me - Eugene, Oregon

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To All: Honestly, I am not the person to write a review about some experience had when at a salon and/or a spa, for example, but I feel as though somethin' has to be said about City Nails & Spa, both as a peoples and as a place. More specifically, I think that the public should know that the nail technicians and front desk staff are amongst some of the most hard-working people that can be found throughout the city of Eugene. Furthermore, City Nails & Spa offers an experience that often goes unmatched, even at salons and/or spas across the Big Apple, anywhere in California's Bay Area (read San Francisco), and the greater Miami area. Thus, I myself was shocked to learn that some person would mistake goodwill and grace for the systemic racism that has held back, as well kept down, Black and Brown peoples, Indigenous communities, and other minority groups, including persons who are gay, lesbian, and/or transgender, and there should be great shame to people trying to capitalize (misuse, really) on a movement that has been centuries in the making. ... I, again, cannot speculate as to the reasons one salon would attempt to denigrate another place of business through trash and trickery, but, hopefully, the many peoples in the Eugene/Springfield area will come/continue to see City Nails & Spa as (a) a business that supports/enhances the missions of a community built upon inclusivity and expansion; (b) a place where diversity is encouraged, and difference is the reason people matter; and (c) a shelter of safety during what can only be described as a troubling/troubled time. As a person of color, and a member of the Queer community, I have to be a champion for City Nails & Spa the way Mayra makes the front desk more a door to a house and home; the way Billy and Dyane approach the matters of business as ideas that can grow humanity and effect positive change(s); the way Inna, as well as the other countless nail technicians, put forth such extraordinary efforts to make the beauty within radiate outside and with unending grace and style. Thank you, City Nails & Spa!, A Loyal & Satisfied Customer read more

Got acrylics today with Michael at City Nails & Spa, and it was the best experience! Super professional, I got a glass of champagne complimentary with the service, and at a super reasonable price!! Plus, I loved Michael. I'm not much of a talker when I get my nails done, and he totally respected that. I was very comfortable. Thanks!! I love them read more

City Nails & Spa - Nail Salons Near Me - Eugene, Oregon

This place was recommended by a coworker. Great service. Great manicure. I highly recommend making an appointment. I will return for a pedicure. read more

I love this place. I used to come here all the time when I lived in Eugene and it's the only place I go when I'm back! The service is great and I always leave feeling pampered. The chairs are great! The prices are a bit more on the expensive side but I think it's worth it. The staff are so kind and clearly enjoy working for this salon because many have been there YEARS! read more

City Nails & Spa - Nail Salons Near Me - Eugene, Oregon

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The staff is always amazing!! Definitely my favorite nail salon ever!! They treated my daughter like a Queen for her very first time getting her nails done at a salon!! read more

I went to City Nails today with a friend and her 6 year old bonus daughter. It was the 6 years olds first pedicure. Am incredible young woman named Nona was her pedi tech. There aren't enough words to describe how wonderful Nona was. She made an uneasy child feel at ease. Before long they were laughing and telling stories. Nona has the gift ox connecting to a child. I would give her 10 stars if I could. read more

I have been coming here for years and have followed my nail tech everywhere she goes for over 11 years. Today was the first time the receptionist was absolutely rude to me! RUDE and MEAN! gonna be hard to go back :( read more

I absolutely love this salon. Everyone who works here are detailed oriented, friendly and talkative. I've had my nails done here over the last few years. They are now the only salon I'll go to. . This pic is two weeks later and my nails still look great! The pic doesn't do the justice. Diana is amazing!! read more

City Nails & Spa - Nail Salons Near Me - Eugene, Oregon

City Nails and Spa always does a fantastic job! All of their nail techs are amazing, but Billy is my new favorite! He's super fun to chat with and makes you feel right at home with your bestie. Plus he does an amazing job :) Thank you City Nails for always providing the best service! read more

City Nails & Spa - Color is 461 - Nail Salons Near Me - Eugene, Oregon

I've seriously not been happier with my manicure in so long! I've gone to places within valley river center but they do not compare to the service here! He took his time, did an incredible job on the shape and color. All my nails look even, and just are perfect. Billy & Trent made me feel so welcome and the experience was personable. Would definitely recommend this nail salon! read more

City Nails & Spa - Trent did an amazing job! - Nail Salons Near Me - Eugene, Oregon

Don't go here. I called and asked to get a service and they said to come in and they'll do it now that I'm here and midway getting it done they say that they can't do it and it'll cost extra. Now I wasted money and I have to go somewhere else to finish my nails. Very annoyed . DONT COME HERE. read more