After having a horrible experience at another salon earlier in the day, I was honestly discouraged…read moreand worried about finding a nail salon I could trust. I'm new to the area and have been searching for a place to become a regular customer, and I'm so glad I found this one! Even though it was a busy Sunday, the young man at the front was incredibly kind and accommodating and was able to get me in last minute. From the moment I walked in, everyone was welcoming and professional. Bee did an amazing job! She had great attention to detail, took her time, and never made me feel rushed despite how busy the salon was. The conversation was wonderful, and the entire experience was relaxing and enjoyable. The salon was also very clean and had a great atmosphere. I left feeling so much better than when I arrived and absolutely love my nails. Bee has definitely gained a regular customer, and I'll be returning for future appointments. Highly recommend!

Me and my friends get our nails done every other week, as I had just moved to this area, we were…read moresuper excited to try it out. Lots of positive reviews from people we know. First appointment sold us, pedicures were phenomenal. My friend had a toenail issue and the staff (Rita I believe) figured out the best way to make sure her toes were ready for sandal season. We chose to go with the monthly special, I do not remember the name, but it was a lovely experience with a reasonable price. Which is why the score is as high as it is. My next appointment I went in for an acrylic fill. I communicated the shape of the nail the length, color, style the whole works. As I've been getting my nails for years I know exactly what I like. I did ask for a little length to be taken off but not too much. Her execution was absolutely horrific. Nails were all different lengths, widths, even shapes. Best believe, I communicated with her a bunch of times what I was needing to be changed however, there was little to no fix. I was actively embarrassed with them. I did speak with management and they did help with cost and offered a free fix which was kind of them. I do want to point out that I will continue getting my pedicures there, I will never be getting my acrylics done there again.

I came in for a gel manicure with Sarina, and I had the best experience! She truly cares, takes her…read moretime, and makes sure you are happy with how things are going every step of the way. She didn't rush through anything. She helped rebuild a broken nail with hard gel and did great. And the result is wonderful. I'll be coming back.

This was a great experience. Let me say first this spa is the ideal Low-Traffic pedicure place…read more If someone is worried about contagious diseases at a high traffic place that could be caught like a cold or not wearing a mask, it is nice that this is a lower volume place and is a lot more intimate. I also really love the final product and expertise that my technician put into my nails, I was really pleased. I am not about the difference between the "spa pedicure" and the "deluxe pedicure". I paid $10 more for the Deluxe and I thought I would have gotten a little more foot massage and calf massage, but that did not seem to be the case. Overall, very good quality, good service and very clean spa.

They did a great job on my gel manicure, but unfortunately the establishment was both dirty and…read moremessy. I feel conflicted about going back.

Good job on nails and very nice people but the place was very dirty. Went there a couple of years…read moreago and it wasn't like that.

My 91 year old father goes to this nail spa, he loves it. They treat him great, with respect and…read morepatience.

We loved our experience here! It's a very calm vibe inside the salon - no overstimulating bright…read morelights or loud music. I felt like I could actually relax. My nail tech took the time to perfect each nail's shape and polish and was polite and gentle. I left happy with my mani/pedi.

Seriously the best pedicure I have ever had! I had the pleasure of having Ryan providing my service…read moreand it was great from start to finish! The receptionist also was very nice and they offer drinks there whether that be you want a coffee or an alcoholic drink. Even if you do get one, they are very reasonably priced. Would definitely recommend and also would come back again.

I have had several pedicures with Ryan. He does a great job. The salon is super clean, which is…read moresomething I really appreciate. The price is reasonable and I have always been treated very kindly by all of the employees I have encountered.

Walk-in are usually possible, so a convenient option…read more Really skilled nail artists. Clean facilities. Ideal for gf nail dates, they serve drinks upon request. Pedicure stations are clean. $30 for base manicure, add $12 for gel, then $5 more for French and $5 to removal: making the total for gel French tips $52 before gratuity.

Went back a second time hoping for a better experience - no such luck…read more 265. for two hard gel fills and two pedicures! Asked if my friend and I could sit together but was told no even though all the chairs were empty. "The equipment is too hard to move". ?? Nails are different length, different thicknesses, missing polish on some, not filled to the cuticle, big gaps left open, cuticles are ragged and skin is roughed up because technician was watching videos on his phone and not looking where he was filing. Also talking on long phone calls while working not paying attention. I get you sometimes have to pickup a quick call but not just chatting away for 15 minutes. Picked a color I wanted, was told it wouldn't work, he grabbed another color, nothing like the one I picked and I got barbie pink nails when I has chosen a pale nude pink. At that point I just wanted it to be over. Seriously, try anywhere else! Will not be back.

I have come here multiple times for pedicures and they are fine, not great. I get the same thing…read moreevery time and every time it's different service depending on the person I get. Sometimes they massage me sometimes they don't. Sometimes they put lotion on sometimes they don't. What i really want to share is the bad experience I've had with my manicure. It's the worst. I have been cut and my cuticles are destroyed. See pictures. I am in so much pain. I'm pretty laid-back and not super picky, but this was horrible. To all the people that have received good manicures here, I'm happy for you. That just wasn't my experience.

After years of being a client at City Nails, I will no longer be booking appointments…read more My husband and I have booked several pedicures together at City Nails, never once have we been asked upon making those appointments if the recipient is male or female. Today, we arrived for our 1:30pm appointment for Royal pedicures, this was the key element to our Date Day-we planned our 25 minute drive into Eugene around this appointment. After sitting in our chairs, we were asked to clarify who was with the requested technician, Aimee. I let her know that there was no preference & she proceeded to tell me that one of the scheduled techs didn't work on men. We were totally okay with that & waited for both techs to sit down. The first technician was a man. A little off putting since he was obviously not Aimee, and was the one who refused to do the pedicure for my husband. I smiled awkwardly and let it go. Then we were told Aimee doesn't do male pedicures either, could we wait to see who would. THIS WAS SO UNCOMFORTABLE. After a moment, we left. There was no salvaging the vibe, no offering that could have made that interaction feel okay. There is a sign on the door that reads 'NO HATE LIVES HERE.' Obviously, discrimination does. City nails called us 10 minutes after leaving & left a message letting us know they were sorry & had $15 gift certificates toward our future services if we wanted them. Hard pass. Do better. This whole experience was icky.

I didn't realize until I was getting my acrylic nail set filled that this establishment uses MMA…read moreand not acrylic on nails. It is illegal to use MMA. Very disappointing I used to love this place.

Had a pedicure - was not good. Then a manicure - which was horrible. Staff indifferent and it was a…read morebad experience. I will steer clear.