I called to see if I can get seen the same day and they were able to see me same day immediately. I…read morecame in and I did not have to wait. I requested to get a full set of nails done. I was seated with Ricky and he was great. Quality of both nails and service was great. The vibes was great. Kept conversation going the entire time. Time went by fast. Love my nails. Will definitely be going back to keep getting them done here. Place was clean when I went.

I got an acrylic manicure here for my first ever one! I picked this place since it had very…read moreconvincing reviews and the nails they had done looked really pretty. They were all right!! Ricky was really nice and held conversation while doing my nails. I'm very satisfied with the results as they were almost exactly what I had asked for. It was also a very nice place and I liked people watching outside the window. Overall really awesome place! I will definitely be coming back here for my SECOND manicure ever!!

After having a horrible experience at another salon earlier in the day, I was honestly discouraged…read moreand worried about finding a nail salon I could trust. I'm new to the area and have been searching for a place to become a regular customer, and I'm so glad I found this one! Even though it was a busy Sunday, the young man at the front was incredibly kind and accommodating and was able to get me in last minute. From the moment I walked in, everyone was welcoming and professional. Bee did an amazing job! She had great attention to detail, took her time, and never made me feel rushed despite how busy the salon was. The conversation was wonderful, and the entire experience was relaxing and enjoyable. The salon was also very clean and had a great atmosphere. I left feeling so much better than when I arrived and absolutely love my nails. Bee has definitely gained a regular customer, and I'll be returning for future appointments. Highly recommend!

Me and my friends get our nails done every other week, as I had just moved to this area, we were…read moresuper excited to try it out. Lots of positive reviews from people we know. First appointment sold us, pedicures were phenomenal. My friend had a toenail issue and the staff (Rita I believe) figured out the best way to make sure her toes were ready for sandal season. We chose to go with the monthly special, I do not remember the name, but it was a lovely experience with a reasonable price. Which is why the score is as high as it is. My next appointment I went in for an acrylic fill. I communicated the shape of the nail the length, color, style the whole works. As I've been getting my nails for years I know exactly what I like. I did ask for a little length to be taken off but not too much. Her execution was absolutely horrific. Nails were all different lengths, widths, even shapes. Best believe, I communicated with her a bunch of times what I was needing to be changed however, there was little to no fix. I was actively embarrassed with them. I did speak with management and they did help with cost and offered a free fix which was kind of them. I do want to point out that I will continue getting my pedicures there, I will never be getting my acrylics done there again.

I came in for a gel manicure with Sarina, and I had the best experience! She truly cares, takes her…read moretime, and makes sure you are happy with how things are going every step of the way. She didn't rush through anything. She helped rebuild a broken nail with hard gel and did great. And the result is wonderful. I'll be coming back.

This was a great experience. Let me say first this spa is the ideal Low-Traffic pedicure place…read more If someone is worried about contagious diseases at a high traffic place that could be caught like a cold or not wearing a mask, it is nice that this is a lower volume place and is a lot more intimate. I also really love the final product and expertise that my technician put into my nails, I was really pleased. I am not about the difference between the "spa pedicure" and the "deluxe pedicure". I paid $10 more for the Deluxe and I thought I would have gotten a little more foot massage and calf massage, but that did not seem to be the case. Overall, very good quality, good service and very clean spa.

They did a great job on my gel manicure, but unfortunately the establishment was both dirty and…read moremessy. I feel conflicted about going back.

Good job on nails and very nice people but the place was very dirty. Went there a couple of years…read moreago and it wasn't like that.

My 91 year old father goes to this nail spa, he loves it. They treat him great, with respect and…read morepatience.

I've been coming here for my pedicures about 1 year. - I do a gel pedicure & it's consistently…read moregood every time. I love hot towels & foot scrubs & they always have cute pet videos playing ! Every one who works there is friendly ! One thing - try to bring cash for tips because the machine doesn't let you tip !

Booked an early morning set with Kathy. She was friendly and punctual. I showed her pictures of…read morewhat I wanted and she "nailed" it! Exactly what I asked for. Her attention to detail was amazing and refreshing. The salon itself is also very clean. I will be returning

Horrible service every time I try to give them a chance sat in there for 45 min for him to tale the…read morenail polish off They don't ever try to have another tech fix it they rather send me off there very rude and inconsiderate of peoples times and hard working money

Tran did an amazing job on my nails. Highly recommend. She was friendly and easy to talk to…read more Informed me on Oregon rules regarding nail salons. I'm new to the area.

Walk-in are usually possible, so a convenient option…read more Really skilled nail artists. Clean facilities. Ideal for gf nail dates, they serve drinks upon request. Pedicure stations are clean. $30 for base manicure, add $12 for gel, then $5 more for French and $5 to removal: making the total for gel French tips $52 before gratuity.

I have come here multiple times for pedicures and they are fine, not great. I get the same thing…read moreevery time and every time it's different service depending on the person I get. Sometimes they massage me sometimes they don't. Sometimes they put lotion on sometimes they don't. What i really want to share is the bad experience I've had with my manicure. It's the worst. I have been cut and my cuticles are destroyed. See pictures. I am in so much pain. I'm pretty laid-back and not super picky, but this was horrible. To all the people that have received good manicures here, I'm happy for you. That just wasn't my experience.

After years of being a client at City Nails, I will no longer be booking appointments…read more My husband and I have booked several pedicures together at City Nails, never once have we been asked upon making those appointments if the recipient is male or female. Today, we arrived for our 1:30pm appointment for Royal pedicures, this was the key element to our Date Day-we planned our 25 minute drive into Eugene around this appointment. After sitting in our chairs, we were asked to clarify who was with the requested technician, Aimee. I let her know that there was no preference & she proceeded to tell me that one of the scheduled techs didn't work on men. We were totally okay with that & waited for both techs to sit down. The first technician was a man. A little off putting since he was obviously not Aimee, and was the one who refused to do the pedicure for my husband. I smiled awkwardly and let it go. Then we were told Aimee doesn't do male pedicures either, could we wait to see who would. THIS WAS SO UNCOMFORTABLE. After a moment, we left. There was no salvaging the vibe, no offering that could have made that interaction feel okay. There is a sign on the door that reads 'NO HATE LIVES HERE.' Obviously, discrimination does. City nails called us 10 minutes after leaving & left a message letting us know they were sorry & had $15 gift certificates toward our future services if we wanted them. Hard pass. Do better. This whole experience was icky.

Lauren's talent is astonishing. I look forward to every appointment and am never disappointed…read more A++++++++++

I moved to Eugene three years ago and was recommended this salon and Sara specifically. Best…read morerecommendation ever! She has always made me feel like family and done a beautiful job. Recently I decided to cut 12" off my hair and do something totally different and she nailed it. Feels wonderful! I am grateful to have a stylist and salon that I absolutely trust!

Ann is the best. I have been seeing her for several years for my nails and pedicures. I wouldn't go…read moreto anyone else.

I booked an appointment for pedicures with my daughter prior to her wedding. We sat in the chairs…read moreand they started. When I asked for the options because I wanted the works for this special time. I was told "they didn't have time to do a deluxe pedicure". WHAT??! They said they could do that next time. I told them that was unacceptable, there is no other time for a wedding pedicure! the only reason they have two stars is because the French tip looks good, otherwise NEVER go there again.