The staff is better than the food! So sad. My wife and I visited this Chilis in McCandless, PA. Our waitress was great . She stopped back many times and kept us up with everything we needed The manager came by and checked to make everything was ok and even helped us sign in to get a free Ice Tea. My wife got a "keto"fied fajita. It was good. Not so over my side. I got a smoked special platter dinner. The brisket strips were cool to cold and my chicken tenders were tough meat with a almost tempura coating. Strange taste and not really pleasant to eat. Did I complain......NO. The manager was such a nice and friendly guy. I guess my bad! read more

We ordered over the phone for take out. Was a very polite, helpful person. Order was ready when I arrived , but inside pick up door not well marked. The food was only mediocre. My quesadilla had a little cheese in one area but none in the whole thing (not evenly distributed and very little at that). The salad had mostly cheap head lettuce. However the chicken was cooked well. Salmon was over baked a little, even though we asked them not to do that. We might try it again some time and order something different read more

I've never had any issues with the service here. More recently I've been using their carside to go service and they always bring the food out in time. They have a great rewards program where you almost get something free each time you visit. read more

Chili's - Loaded fries topped with roasted japs - American Near Me - Pittsburgh, Pennsylvania

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I am not one to pick Chili's, however my son wanted to try it. I will say it was somewhat better than I anticipated. I like the COVID protocol of staying in your vehicle until your table is ready. Our server tonight was very nice and she was very attentive. Per COVID changes I like that I can scan a QR code to view the menu, I like that my silverware was in a paper sleeve with labeling saying it was sanitized. What I don't like is the stupid table side payment device. Why would I want to touch that during these times. Also, for financial security sake, it's not something I enjoy using either. I was impressed with the 3 for $10 meal I had. The chili was a large serving, my soft drink and then I chose the chicken tenders that came with fries and an ear of corn. It was a ton of food, especially for the money. My son (who wanted to come here) seemed to enjoy his loaded boneless wings. My wife had the ribs, mashed potatoes and Street corn. She said her food was actually okay. The interior of this restaurant really could use a refresh. The trim needs replaced, it could use a good coat of paint and the tile floor looks as though. It could be replaced. read more

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We've been to this Chili's twice now. It's the closest to our house but still a 28 min drive. WORTH IT! Service is on point, food comes out quick and is amazing. We've had wait time between 15 mins - 45 mins (both visits on Saturday nights) so not bad at all given covid capacity. Our servers always go above and beyond, the whole staff seams to work together seamlessly and everyone who delivers our food/drinks (bartenders, runners, managers) always make sure we have what we need. 10/10 recommend! read more

Chili's - Presidente Margarita - Strawberry - American Near Me - Pittsburgh, Pennsylvania

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Came here for lunch on 4/14 for the first time in many years because I got a rewards account. Got the chips and salsa and they were just like I remembered, and got the Chipotle chicken bowl lunch special which was delicious. My server was attentive and fast. read more

I was pleased with my visit. The staff was very friendly. The hostess wiped our table and seats before she came back and escorted us to our seats. Our server was very friendly. The food was good as usual. I felt they are doing everything they can to keep the customers safe. Anyone thinking of going there, I would recommend trying this Chili's. read more

I am giving this chili's four stars, and have no problem at all giving this place and especially the waitress Jess great review! Got the two for $20 with app. I upgraded to the 10 oz steak, wife got the carnitas fajitas platter. And it was great! Beats the generic competition easily. Beats trying to make it at home. I and the wife both agreed the service, the food, the place itself, beat most if the "genuine" tex-mex places round here. I got the steak, rare, came out perfectly prepared. Wife got the carnitas fajita platter. It was tender tasty, and had a "tower'o'condiments" with it. Total price, with steak upgrade, beer, and tip, $38. About what I would have spent on a single dinner at the teppanyaki place I was planning on going to. And another shout out to Jess, and the rest of the staff. Back of house and front. I hadn't eaten at a Chili's in over four years. I am going here, instead of Snapplebees or TGI-Food, here on out. Better than I thought it would be, VERY happy I came here. Pix to follow... read more

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If 0 stars was an option thats what this review would be. We walked in with 4 adults and 2 children. Wee were seated within a few moments. The waitress came over and asked for our drink order after 10 or so minutes. They were not overly busy, but I was trying to be understanding. She took our drink order, came back after a few minutes to take our appetizer and meal order. So then we sat there and sat there and sat there. 20 minutes later still no drinks. All while she brought drinks to people sat after us, sides of Ketchup to the people behind us. As someone that used to be a hostess at Chili's in high school I can confirm things have gone way down hill. The kids were hungry and thirsty and after being ignored for a half hour it was time to leave. Do not waste your time at this terrible excuse for a restaurant. read more

Food is awful :( Doesn't fit menu description and lacks flavor. Chicken should be hard to screw up but they managed to! read more

This is the second time we have driven the 30 minutes to this location and it be closed on a weeknight.

Food was absolutely delicious and quick. Our server was great and very attentive. Only 4/5 because of limited seating and wait time for seating. read more

I'm actually really sad to have to write this review. I used to love Chilis but unfortunately it has really gone down hill the past few years. My best friend and I decided to meet at Chilis for dinner and a margarita. I have no complaints about the margarita because it was fabulous. However, the food and cleanliness of the establishment are another story. I ordered a burger with bacon. It was ok...nothing too exciting about it to be honest. I also got a side of mac n cheese. It was kinda spicy, but otherwise alright. Again I wasn't wowed. Before we left we decided to stop at the restroom. On our way back we saw into the kitchen. Now that was something I wish I never saw. It was filthy. There was food all over the floor. Food had spilled off plates onto the counter/silver kitchen apparatus. It looked uncleanly and just plain dirty. We eventually made it to the bathroom and this was also filthy. I definitely will not be going back to chilies. Ever. read more

Chili's - Strawberry margarita! - American Near Me - Pittsburgh, Pennsylvania

I have been consistently let down by Chilis, and I continue to give them second chances.. But probably not anymore. My husband and I ordered pick up- and I paid 1.00 extra for onion rings with my meal. I received 3 1/2 onions (and that is being generous). Everytime we order take out from Chilis, we want it to be as good as when you go into the restaurant but it continuously lets us down. After spending 25 dollars on two meals, and only receiving the bare minimum food (some we paid extra to get), this is only getting 2 stars. Please don't go here, or don't order take out- it's a waste of money. ***im currently updating my review and dropping it to one star simply because the restaurant had the decency to reply to my comment. The problem with this is that the BS link given doesn't even work/exist.. No help there- thanks but no thanks. Don't go here... Terrible read more

We seldom go here because it's in the North Hills and the parkways suck. The food was good but nothing spectacular ranging from ribs to salads. I tried a vampire IPA which was different and strong but got better as I acquired a taste. Our sons ribs came out cold and they knocked off 50% which he received new hot ones but basically ate by himself. Chilis is your typical corporate restaurant. read more

Twice we've ordered from this particular chiliis. The first time we had gotten take out and were missing items and the food we did receive was completely lacking in both quality and quantity. We called and spoke to management about our missing items and how bad the food was that we did receive, and was sent a gift card to make it right. That's the only reason we gave them another try. Well, it was once again horrible! We got a pan of crispy spicy chicken and it was thrown into the container! The chicken strips were just a nasty ball of mush. The rest of our order was not anything to write home about as well. The only only thing that we were happy with was the tortilla chips and salsa. But really if you can screw up chips and salsa, you really have no business being in business. Never never again!! read more

Slowest service I've seen at a chilis. Wait staff was not helpful at all and lied when asked about my order. Will not be coming back.

It is Chili's. A chain restaurant. Don't go expecting amazing, fresh and unique dishes. We ate there on Superbowl Sunday about a half hour before kick off. Which meant the restaurant was basically dead. We had a "server team" that was taking care of us. They were both attentive and quick with refills on water, pop and chips. the only time that they took a while was when I asked for extra sauce for my chicken. It took a lot longer than it should have considering the lack of crowd in the restaurant. I tried one of the new "healthy" chicken entrees. It was OK. Chicken was moist and the guac and mango on the top added an extra flair, but I can't say I'd order it again. I'm not the biggest fan of chili's, but my fiance loves it, so I know we'll be back. read more

This place fuckin rocks. I got the fajitas and they hit the absolute spot. I got the steak and the shrimp and it might have been the best food I've ever consumed. Better than sex for sure. I know because I've had a good amount of sex. Anyway, check this place out. It's pretty good. read more

Service was good- food was tasty. Unfortunately the place was pretty dirty. Two of the forks (out of three at the table) had food on them which is disgusting. The server got us new ones. I can understand overlooking one of the forks- but not two. Yuck... read more

Chili's - American Near Me - Pittsburgh, Pennsylvania

So wanted to try something a little different (as chains go) on McKnightmare road, and as I have not been to this Chilis in quite some time (and for the life of me I cannot figure out why... ) I thought we would tie on the feed bag here tonight, and this visit to Chilis is NOT starting off well. The hostess is CLUELESS!! She could not buy a clue with all of the money in Brooklyn. My wife, mother in-law, twin omnivores, and I have been waiting here about 40 minutes on a FIFTEEN minute wait. Every time that I question her, she tells me we are the next table. Next table where on the moon?? Once we were seated, things didn't get much better. The waitstaff (Jessica) was rather dismissive and (in my opinion) seemed put out. Getting her attention was slightly harder than finding and collecting hens teeth. What was also like finding hens teeth, was getting our appetizer. Waiting...and waiting... And did I say STILL waiting!!! 20 count em' 20 minutes later voila, here comes my appetizer WITH a dinner chaser. Yes dinner came right along with appetizer. Imagine that!! The twin eating machines went with the little chicken crispers, corn on the cob, and lemonade and at $4.99 ehh it was kind of hard to mess that up. My wife had the ribs, and while it was nicely done I feel the size was NOT worth the price. She left very unsatisfied. My in law had the turkey sandwich (which I will never understand) and it was zoo soo stuffed with meat, that she could not finish it. This was about the only positive experience tonight. Finally my classic bacon cheeseburger. Just a word of advice. Don't waste your time and or money. I finally realize while it has been such a long long since my last trip to Chilis. And I see why it will be a very long time before my next trip to this location. I gave them two stars because I have jet to eat at a one star establishment. I always say that I vote with my feet and my dollars. Rest assured it will be quite some time before either return!! read more

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Curbside pick up on a Tuesday evening only 30-minutes late; wait, 40-minutes; I'm bored - should write a review. So bored. Watched wave after wave of cars come and go, still here. Yelp! wants me to say more. Ok. I prepaid and the family is waiting for food, I can't just leave, can I? 50-min. They're going to want their parking place back eventually, right? I know these are difficult times for restaurants. I want to be nice and I'm sure the food is amazing, but it's been an HOUR now from the first pick up time. Oh, wait, apparently it's a holiday. Still, I've been here a conservative half-hour longer than anyone else. I give up. 80-minutes from the latest pick-up time. Cancelled order. read more

This is my first time at Chilis. I rarely go out to eat as I'm gluten free and dairy free. They had a variety of foods that I could choose from; not necessarily gluten free but there are corn based foods as a substitute. The fajitas were excellent. read more

Sat down, went 10 minutes without someone stopping by and left. Hostess gave us a half-hearted "have a nice day" as we left. Now waiting at Cheesecake Factory for a table. Haven't been to Chilis in a few years, won't go ever again. Place is just poorly run. read more

Been here twice poor service and the food it's always old tasting. Probably the worst chili's ever. read more

Chili's - Baked so hard couldn't eat them - American Near Me - Pittsburgh, Pennsylvania

I feel bad giving this restaurant three stars. In a nutshell, service was awesome, not because of our waitress, but because the manager and others were constantly stepping in to flawlessly help while our server was "in the weeds." Great/Awesome/Amazing team effort!!! Thing is, there were a lot of open tables which leads me to believe that they had a "tiny" wait because they wanted to seem busy but were understaffed (common trick). (My wife and I only went here as a last resort because it was the only place with less than a 10 minute wait and we had a movie to see.) I really wanted to love this place, but I just can't get past the "chain" crap food! Service was fine, but the food kinda sucks given the alternatives in the neighborhood. Conclusion: skip this place unless you are in a time crunch; there are too many other great places to eat at. read more

I no longer go to this Chile's because it is so hit and miss, especially on the weekends. My biggest complaint pertains to the staff, they are nice but there always seems to be an issue with getting it right. The food is typical of what you get at the chain restaurants but given there are so many to choose from nearby I put this one near the bottom of the list. read more

They are hella slow. They didn't tell us that there wasn't a bartender to make the special drinks until AFTER we were sat and waited 20 minutes to do so. The service isn't terrible, but it's consistently slow and they mess up orders. read more

I've been to this location a few times recently and they seem to have a decent thing going for them. We had a good waiter who was willing to make some recommendations when we ordered the $20 dinner for 2. Overall it seemed to be a good value. The "fried cheese" that we ordered is just a clever name for cheese sticks (and not many of them). I think from some of our finer dining experiences we were imagining something a little more unique and less Giant Eagle freezer section. Our waiter recommended the Crispy Chicken Crispers. They were prepared well and the sauce was good. There was a stink bug that was crawling across the booth as we ate, but the waiter I spoke to did not hesitate to remove it. Bonus points for handling it professionally. Overall the food is just A-OK, hence the "A-OK" rating. It's a good place to go with friends when you need lunch or an easy dinner option. read more

Who are you kidding, we all know that you've scarfed their awesome blossom, beer battered and deep fried chicken fingers, Grilled steak fahita, etc... Typical american chain, drags you in with the promise of carefully crafted grease ladden dishes and you leave feeling bloated, fat and the need to run to the toilet. But you still go back, because those chicken fingers are so good. read more

You know Chili's on McKnight Road, I used to really like you. Like REALLY like you. The skillet queso, the fajitas, the chocolate lava cake. It was amazing. All the time. And glorious in all its high sodium, high calorie, add some guac to that, way. And then something happened. They serve the sides to the fajitas in the micro-cups. A dollop of sour cream for my fajitas? A dollop of guac? Get real Chili's. The chips are inconsistent, sometimes not salted, sometimes oversalted, sometimes cold, sometimes perfect. The fajitas them selves are usually served with barely cooked green peppers and onions instead of the previously well caramelized peppers and onions. Find something you really like? It's probably been significantly changed, or is gone all together. It's just not the Chili's I used to hold so close to my heart. The service is always great. I like the little tablet things on the table to close your bill, though I'm sure that is a bit difficult for the tech-challenged members of society. The restaurant is clean and I like the decor upgrades. But all these menu changes and tweaks need to be re-evaluated. Chili's, I'll keep coming back even though I know I shouldn't. Someday I hope you'll return to your previous glory. read more

Horrible the fish tacos were gross no flavor they were suppose to have a slice of avocado but didn't they said there was a shortage so they subbed it with guacamole lol. There was no seasoning on the shrimp at all. The chips were piled high with so much salt and it would be nice to get some ice in your beverage! The first pic was the menu the second two were my dish:( read more

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The food has quality has gotten cheaper yet the prices went up and the taste isn't there and I was really disappointed on my last visit so I won't be going back... I used to love going in there but not anymore. read more

Food was good I really enjoyed my meal along with my mother. We did however feel as if our health was being risked eating here. The manager was not wearing her mask over her nose and then I later so her not wearing it at all in the dining room. Along with that our server did not have his mask over his nose. We are all trying our best and being a waitress myself I understand how important it is that restaurants stay in business but not following CDC guidelines isn't how that's going to happen. read more

So sorry to see this place drop in quality. We went for lunch and it was wonderful. A week later we took holiday guests to dinner (12/30/2018) and the fajitas were made with warmed over leftovers. Deplorable. read more

BEWARE WITH TAKEOUT! CHECK YOUR ORDER CAREFULLY BEFORE LEAVING BECAUSE ITEMS _WILL_ BE MISSING!!! EVERY. SINGLE. TIME. Every time I get takeout there are items missing from my order. Tonight I ordered fajitas. I noticed before leaving that both the guacamole and the fajita boat (has the cheese, sour cream, etc) were missing (they usually are) so the employee gave me those when I pointed out their absence. Unfortunately, when I got home the rice and the beans as well as the extra tortillas I requested were also all missing! That is literally half the entree I paid for missing! This has happened repeatedly and really makes me not want to return. read more

A solid Chili's. I've never had a bad experience there. It's nothing exceptional, but I think that is what's nice about it, you know exactly what to expect. Wait staff is very pleasant. read more

I am not one to write bad reviews but I feel compelled to, as whoever made my food tonight literally could not have cared less. Have you no pride in your work? Do you enjoy sending out raw food to people?????? We are in the middle of a pandemic... money is tight for everyone, so ripping off customers right now is extra crappy. read more

I injured my back and my husband has been relying on car side at local restaurants. Chili's has been a place we eat once in a while so we tried it. Very disappointed. Food was cold the chicken I had was hard and tough with a nasty cheese and bacon slab on top. The ribs were dry and the brisket had no flavor. Will not try this again. read more

What you would expect. I got a burger and it was nice and juicy but sans lettuce and tomato like the one shown in the picture. The baked potato soup was incredible. The tortilla chips were thin and crispy, just how I like them. Service was quick and and friendly, and we had zero wait to be seated on a weekday. read more