This is the most hit or miss Chick-fil-A I've ever been to, they've really fallen off lately.

This Chick Fila runs like a well oiled machine. Every employee we interacted with was polite. They all work with a sense of urgency which is important when it's as busy as it was! The food was delicious and our order was complete. I would recommend you stop in:) read more

We went on cow appreciation day... it was amazing all the customers are dressed up like cows they had the Chick-fil-A cow out running around greeting people! This restaurant not only has great food but it's fun to go to! read more

It's wonderful I mean can we hate on Chick-fil-A like let's be honest it's always good

Look up Dru Seymour in your system, I love chick fil a! But this location is slow and the food is sub par. Missing minis from this mornings drive thru run, waited 10 mins and had 3 cars pass me for (2 diet cokes) maybe because they were large it takes longer to fill up the cup- like I have no other way to explain it. Sad! read more

Always such a pleasure stepping inside this restaurant . The staff is always so attentive and welcoming . Anytime it is busy they seem to really get your food to you so quickly. The drive through always moves very fast, and they even have an employee directing traffic. Fast food chains should take lessons from this place as they set the bar for how chains should be ! The owner does a great deal giving back to the community and I am always wanting support these types of businesses . read more

Made an online order at least 15 mins ahead of time. When I went to pick it up had to wait even longer when I thought it would be ready when I arrived. Staff was friendly but with so many people working and very little customers, would think they would be quicker. read more

Best chick-fil-a I've ever been to. Everyone was nice and checked on us more than a regular sit down restaurant would. Didn't have to get up for a single thing. Very kind and personable staff. read more

I have always had good food and very friendly service here until recently. The wait time is ridiculously long these days. Also, this new parking design is a complete nightmare whoever engineered this needs to be fired. read more

Worst chick fil a I've been to. Used to be a nice place to come after a day at the beach.. but be prepared to wait 30 minutes+ in the drive thru line. This 2 line drive thru renovation is a total waste. My local cfa in metro Atlanta is twice as busy and operates twice as fast! It's hard to see myself coming back here, when considering I could eat at a sit down restaurant and it take less times. Do better chick fil a. read more

This place rocks! They have the drive thru system down to perfection. Many cars, but I am never intimidated by a long Chick-fil-A line since they tend to move fast. The young man who took our order was great and the food was fantastic as always! read more

I love chic-Fil-A, but this new multi lane drive thru is the worst example of engineering I've ever seen. It allows them to serve more cars but makes the serve Tim twice as long. Waited 15 minutes. read more

This is literally the slowest CFA I've ever been to, I'm confused why your dining room is also still closed considering literally everywhere else is open. But seriously be expected to wait for at least 30 minutes in the line. Also make sure to check your orders because this is the only CFA I've been to where they've consistently got my order wrong and not given me sauce. This is the McDonald's of CFAs. read more

Manager Taylor should receive some managerial training. I was in the drive through for 30 minutes today. This location is ALWAYS slow but I asked about it today. She walked away in the middle of our conversation and went inside. She claimed I was yelling at her and she didn't have to take that. I can assure you as a retired professional I was not and told her that I did have to speak louder though because she walked away. She stated she was short handed and I replied it's slow at this location all the time. The Town Ctr and Mandarin locations moved twice the amount of people in half the time and it makes no sense. I feel my time is important too and I should be able to inquire about a 30 minute wait in a "fast food" line with this kind of attitude in response to my question. A lot of businesses are short handed but it's how they are run by "management" under stress says a lot about their hiring and corporate practices. read more

Food is ok, reasonable price but not on delivery part. Slacking on delivery. it takes more than 2 hours just to get your food to be prepared. What's going on Chick Fill A. Couldn't handle the delivery option. Use to be quick and your food still fresh now just blah. Last option for me to order online. Rather pay more at Panera on time and food fresh. read more

If you want chicken and other treats, and good customer service? I introduce to you Chick-fil-A! The food is very very, TASTEFUL! Their chicken strips is really mouth watering and when in your mouth, you will finish it within 5 seconds (yes, hunties I suggest y'all the chicken strips!) and their fries are very cute and creative. Let's get into customer service, their CS is really good! They're not too rude whatsoever and always tend to your need without any complaints. In conclusion, come to Chick-fil-A! You will not regret it! ;) read more

Came in today on June 11, 2022 around 11am and what seemed like the head guy running the drive thru gave me and my fiancé a free brownie and ice cream coke when we shared that we were having our engagement party today! Everyone was super sweet about it. Food was great as always but really enjoyed feeling special! Thanks to the crew today read more

A sad example of a Chick-fil-A. Everything that Chick-fil-A normally does right, this one does wrong. From customer service to consistency, they miss the mark. If you're looking for the Chick-fil-A experience you've come to know and trust, keep looking, you won't find it here. Very disappointing. read more

I made a mistake on my mobile order, and the management went over the top in making it up to me. You read that right. Most Chick-Fil-A stores have very nice managers and employees, and this store is no exception. read more

Chicken minis are amazing. I eat there at least 3 times a week. The food is always fresh and the service is always great. This has to be the best fast food place around. read more

Chick-fil-A - Mmmm chicken minis - Fast Food Near Me - Saint Augustine, Florida

consistent quality service and product. good location to gran and go plus they open at 6AM which all locations should adopt.

I have never had my food come out like this and I eat chick fil a about 3 to 5 times a week. I'm not coming back to this location read more

Chick-fil-A - Fast Food Near Me - Saint Augustine, Florida

This is one of the friendliest Chic Fil A restaurants I've ever visited. The employees are ready to help you with anything from making a decision with your meal options to holding the door open for you. They bring you mints and hand wipes when you are finishing up, take your tray and ask if you need any refills. If you ask me, this is the most full service fast food restaurant I've experienced. I almost wanted to leave a tip on the table. Go enjoy this wonderful location and EAT MORE CHICKEN! read more

It's hVe super friendly worker! They always busy everyday but still get our order on time!!!

Chick-Fil-A is the best fast food restaurant there is! The food is delicious. I've never had any issues with my order being wrong. The employees are always friendly and don't look like they haven't taken a shower in two weeks (I'm looking at you, McDonald's). There is normally a line, which is a negative, but the food is definitely worth the wait. I wish they had more locations. read more

This is not your regular Chick-Fil-A. I still remember stopping here while driving through Florida and wondering why a finely dressed man would be taking orders along with 2-3 others in regular garb. After asking him just that in plain words, he happily explained that he was the owner, which only provoked more questions: Wait, what? Why would the owner of a fast food establishment work alongside his staff? He quit his well paying job and deciding to own a Chick-fil-A so he could spend more time with his family, which is pretty bold, definitely risky, and completely admirable. The service of the entire staff was excellent, but to have the owner himself take my order, bring it to my table, and take my trash was unlike anything I have ever seen at a fast food restaurant. It was definitely paying off as his restaurant in the middle of nowhere (well, St. Augustine) was packed like In N Out. read more

This is the slowest Chick-fil-A I have ever been to. Granted it is 11:30, but I have been in this line over 20 mins. I know it's always busy at lunch, but this is crazy. There is still at least a dozen cars are in front of me. read more

This is a great Chick Fil-A. This location hit on all the usual Chick Fil-A strengths: - Quick service up front; - Clean and well managed dining room; - Friendly and professional staff. In addition, after my family of five ordered, they insisted we go sit down, and that they would bring us our food, which they did. When you've got young kids, this is really nice. Then they checked on us, like waiters do, to be sure we had everything. Very nice, thank you. read more

I absolutely love this place! I've never had a bad experience with this location or the company in any other location. I love the smiles and the great attitudes that come along with stellar service. I love the ethics of this company. If you want to feel great while order fast food then come here. The food is never thrown together. It is always made neatly. I am addicted to the fresh squeezed lemonade. I just love this place. That is all! read more

Chick-fil-A - My birthday breakfast! Thanks Love! - Fast Food Near Me - Saint Augustine, Florida

This place is busy but great service and food. The lines go out the door and the drive thru is insane, but that should tell you something, right? read more

The best service and so courteous.. You will see the owner there helping just about every time you go. Food has never been disappointing.

I came in here at 9:40pm on a Saturday night, when they close at 10pm. I was treated phenomenally by the crew and had one server come by multiple times trying to make us completely at home and satisfy our every need. Most places that are ready to close treat customers with an attitude but not here, and I'm glad. read more

Just went thru new drive thru..it's nice but still takes allot of time. Mad they no longer carry Biscuits n Gravy! read more

I can only get this restaurant three stars right now. I am solely disappointed in the way they have gotten too busy for the pants. The line for drive-thru is crazy long there's no parking in the lot - you have park at Home Depot and walk, which is super dangerous. All three times that I ordered from there it took 20 minutes to get my mobile order. With that being said they didn't put any of the sauces in the bag for it either. The first time I went through the drive-thru and I was in line for at least 35 minutes just to pick up breakfast. That was also done through mobile order. I figured the second time I would go inside and it took 25 minutes to get my order. My friend that ordered at the counter got hers well before I got mine. That made me upset because I ordered mine in the car on the way to the restaurant. So I figured the third time I would order it when we left the house for both of us so that we could get our food at the same time I got to the restaurant it had been 20 minutes and they still didn't have my order ready. The other thing that kind of threw me off was I was standing under the sign where it says pick up mobile order and I was asked if I was there to pick up a mobile order. There's no difference space for mobile orders to pick up and just people at the counter to pick up. There needs to be something that separates it. They might need to build another Chick-fil-A North or South Town if they can't handle the business at this location. I will leave with this, the staff is completely friendly and despite the busyness they haven't slept on that. I did use the restroom while I was there and it was pretty decent but the wall under my table was disgusting. I did bring it to a manager's attention so I hope that it gets taken care of. read more

Chick-fil-A - Fast Food Near Me - Saint Augustine, Florida

This location is awesome! I only had a short time for my lunch break today. The line was wrapped around the building. I thought I would never make it back in time. However, they had Four employees outside taking orders and payments. I zipped through the line with plenty of time to spare. They need to share their model with other "fast" food restaurants who can't seem to handle even half the amount of customers. Oh, and I love how they say "Have a blessed day!" and hand you a mint and a handi-wipe. read more

I love this Chick-fil-A. When I was a freshman at Flagler, I would come here whenever I wanted fast food..except, I don't consider this fast food. Not at all. But you know what I mean. The service here is great. If you eat inside, you feel like you're at a restaurant. Workers stop by your table and ask you if you'd like a refill. And I always do--yet every time, I forget to take the lid off so they can refill it. haha! Best Chick-fil-A I've ever been to! read more

Weekly visit Wednesday or Thursday. Kid likes the play area. Drive thru and inside has lines during lunch hours. They are always well staffed and keep the line moving. Food always hot and fresh. They bring your food to the table and follow up with you to make sure everything good and/or to offer refills. The tables are immediately cleaned when someone gets up and leaves. The customer service is superior. Once, I was standing on the side waiting for a refill and employee that was sitting down eating lunch came over to refill. I told her no but she insisted. I made sure her manager knew right away, what she did. They bless you to death. Cashier telling you is good enough for me. I was disappointed in the chicken wrap 90% of it was lettuce. I spoke to a manager and they attempted to make it right. But the chicken wrap remains a disappointment. Over all I give a 4/5. 08/17/18- I received my replacement wrap and it was delicious. Thank you! read more

I love Chick Fil-A. I have yet to been to one that I didn't love. The food is always fresh, hot and delicious. The greetings from staff are warm and inviting. The prices are spot on for fast food. I long for this place when I am home in Massachusetts. We need Chick Fil-A near me. Unintentionally Chick Fil-A has made Sunday a sad day for patrons due to being closed. read more

I used to never have issues.... but the remodel and the new way the drive thru works is HORRIBLE. It took me 25 minutes to go through the drive thru, to have little teenagers in my face, staring awkwardly into my car while I try to order without seeing the full menu, but a tiny half ass menu that the teens hold, kids walking back n forth yelling the wrong names into cars....literally thy tried to give me wrong orders three times, it was just chaos. All that to get an over cooked biscuit and cold hash browns. Sad the changes ruined this places once enjoyable drive thru experience! read more

I visited this outlet of Chic Filet on Veterans Day, just past , at the urging of a checkout person at the Home Depot behind the restaurant. She mentioned my Veterans hat and hyped the benefits for veterans at restaurants all over town. I picked Chic filet, one of my two favorite fast food places in town. I placed an order and asked for the Veterans discount and produced my VA card (disabled Vet). I was advised that CF only honored discounts for active duty members in uniform. I paid, went to the pick-up stop and asked for the manager. One met me, heard me out and said I should have received a credit of half my bill and said she would fix it. She went back inside. I was told to pull forward and wait, which I did until I was told to pull away, which I did. I received no adjustment or refund of part of my bill and upon arrival home I found that the bag contained an order of fries I had not ordered, and I noted the added charge of about $1.75 for the fries. I called to speak to the owner/manager/operator whose name appeared on my receipt. He took my third call, apologized and went to great length to explain how he insured his entire staff was thuroughly trained to recognize and extend discounts to Vets, Police, and all first responders. Thousands of dollars a year, he said. He had no excuse, except for the size of his staff, for the failure of any of his staff to be aware of the discount due curbside ordering Veterans, not only on this day, but every day. He did advised that there were no pre-opening instructions to crew on Veterans Day nor postings relating to any different treatment of patronizing Veterans to honor them for their service on Veterans Day. Nor was he aware of why I, who he had no way of knowing had been a frequent patron of this outlet, and who never leaves the house without a Veteran hat, had never been favored with any type of discount on the occasion of any prior visits. That despite a staff that always appear to be otherwise very well trained, always courteous and attentive but they just don't seem to be able to differentiate between a Veteran and someone in a cow suit. I accepted his apology but declined his offer of the return of the rebate due a Veteran and the overcharge for the unordered item, on one condition, as follows: Since he was in the restaurant, I asked him to pick out the next veteran through, uniform or not, and give him/her the credit I was due against his/her order, (if the now available Veterans Day discount did not cover their check) and provide me with a copy of the receipt showing that credit. I had planned no further follow up, including a return visit, but enough time has passed for a copy of a receipt to have reached me. Unless I am mistaken my contact information was left with someone that identified himself as a manager on my first call. I did give the owner the order # which appeared on my receipt which also contained notation of the overcharged item and my credit card info. Name, local bank, etc. This isn' t a complaint about food quality, nor sanitation, nor employee courtesy. All have been first rate on every prior visit. There was a problem. Neither the curbside wait staff, the pick-up door manager, nor the phone responding manager were knowledgeable enough to cure, despite the extensive training I was assured every employee receives. The Owner/Operator said a lot of nice things but the bottom line is that there has been no showing that anything was done. What would you do? It was only $10.00 or $12.00 bucks, to a Veteran, on Veterans Day! By a pair of claimed Vet owners no less! read more