While this restaurant's fried rice or roast duck is okay, I DON'T recommend booking this restaurant's banquets. Here was my experience:
1. I ordered a 'Lunar New Year' banquet dinner for 10 people in advance, we were a party of 7 and the waiter brought us to a table for 6-8 people even though there were lots of larger tables (good for 10 people) available at that time (one of those big tables sat empty during our entire dinner and there was no 'reserved' sign). I understand that they accommodated our table to the number of people, but the problem was that we ordered a banquet enough for 10 people and the dishes wouldn't fit. We asked the waiter to change us to a larger table but our request was ignored. If we ordered a banquet for 10, we expect to have a table big enough to accommodate that. Our small table had a no space, and our waiter had to stack up dishes on the table. We got very limited space to put our plates, bowls and tea cups, this made the whole mealtime so cramuncomfortable. I don't know why the restaurant was so reluctant to let my guests have a larger table to enjoy a 10-person banquet order.
2. The sequence of serving dishes was messed up. Normally for a Chinese banquet, it should start with the cold dish, then soup, then hot dishes, then fried rice,... Our dinner started with soup, then all hot dishes and fried rice almost came together, the cold dish being served after those hot dishes (until I asked the waiter about our cold dish). All the food felt rushed to get us out asap, contributing to our table size problem.
3. Their 'Lunar New Year' banquet dinner had pre-printed dishes menu with price, customers look at that menu and book their banquet. For our banquet dinner, they changed one dish without telling us in advance or checking with us. When we told manager our dishes were not as that banquet menu listed, he told us the unit price of that changed dish is higher than that original dish; he sounded like we took the advantage on restaurant so we shouldn't complain it, this made us feel not was respected as their customer.
4. During our dinner, the waiter or manager didn't proactively come to check on our table how's the food or to refill tea. Usually large parties are charged a set gratuity, but that does not mean the restaurant can slack off in their service. This also made me feel like I wasn't respected!
Conclusion: A restaurant is good or bad is not only judged by its foods and dishes, but also by its service and whether or not the customer feels comfortable eating in this restaurant. There are many restaurants they don't really care about customers' feelings; and they think as long as they bring the food to your table then you must pay 15% or 18% or more gratuity, they don't intend to use their services to earn your appreciation (tips). Restaurant owners and/or managers didn't train their waiters and waitresses to care about customers' feelings. Sadly this has become a part of many Chinese restaurants culture, Cheung Hing - Milpitas, maybe is one of them. read more