I'm probably gonna get in trouble for writing a review when I work at Love's.
Yet honestly I already have 2 jobs and I did quit at Love's yet the managers don't want me to quit. So I don't know what their gonna do "Fire me?"
It's a constitutional right, and yet I have been fired for Freedom of Speech so who knows.
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This Chesters from DAY ONE has been terrible.
I was from out of state looking for a quick meal and starving. I didn't have anywhere to go. I parked at Love's for food, shower, and bathroom, maybe a bit of sleep if no one disturbed me. After driving 1,000 miles it's the least people could do.
Well I walked into that Chesters after having used the restroom and looked at a blurry tv screen menu board that kept flashing.
The store lights were bothering me after having been in the sun all day and my blurry vision from road legs weren't a help. It's similar to fishermen who stay on a boat for a month come back to the land and the land is solid yet they still feel like they are on waves of the ocean and their knees buckle.
I asked the lady behind the desk in a friendly manner "Hey I've never been here before. Whatever this place is Chest-ers or Cheese-tees or whatever? What wo....[would you suggest]"
"Are you gonna order something or not?!?"
"...Yes like what would you expect I was just ta...[talking to you.]"
"I don't have time to waste so what do you want."
"I spoke up louder. I'll be right back."
Seeings the Love's logo I decided with how rude she was to go to the Gas desk. I spoke to a very horrible Gas attendant to get sent to the Diesel Desk.
I then let whoever at diesel know that I've never been inside a Chesters before and that I was wondering what they would suggest.
The manager followed me down and suggested I try the Tenders as it's the same chicken from most every restaurant and it's boneless.
I also explained my road fatigue and she said "Yeah I can tell you look beat up." I asked if showers were for truck drivers only she told me no they are for everyone."
After eating the driest chicken I have ever eaten on the planet I needed a drink like was literally being choked by how dry it was and struggling I asked about the drinks to the lady at Chesters and was told only at the gas station.
I went over there and purchased a drink muttering to myself that the drinking machine in such a new and "premium" gas station sucks ass.
I recovered and came in to Loves the next day. To the best Chesters employee who has ever worked there. Malick. I got great customer service of course I was standing taller and my body wasn't as beat up and I have slept. I explained what happened yesterday and got heard completely and verbal social cues of reactions and replies. I got told that is not what he likes to hear and then he told me things everyone likes to hear. He helped me understand the menu and this time the chicken was moist but still tasted like plastic.
It was a significant improvement to yesterday's driest chicken I have ever had. I found out more about the area.
Then decided to do job interviews places. (I got hired at Walmart.) Hated it within the first month. Moved to work for Loves. 3 months now. Chesters is still the worst thing Love's has in its Name. It drags the reputation of Love's Down and ends up making me the new gas station attendant look like an asshole to many many people every single day.
I get verbally abused when I tell people Chesters is closed early due to being short staffed. Almost always they point fingers at me and say "You're a staff aren't you." I also have people when they are open come to me and say "Can I get some SERVICE to Chesters like what the hell are you not doing your job for?" Um because I work for Loves not Chesters and to me I've already separated the companies from each other entirely.
I don't work there because I don't know how and it's not my job and I'm not paid enough to even take the bullshit of being told to go over and serve you. I say No and often times I reply. I'm not a Chesters employee and your not the boss or federal government. So you can't tell me what to do.
I had more professional responses but it's been 3 months and getting that verbal abuse 5 to 6 days a week. You can kind of tell how it drags me down.
Also McDonald's has a reputation so bad. It disturbs Love's productivity.
Like seriously I've been getting customers who cause scenes and have thrown things, I even had someone punch my manager hard over a fight at McDonald's and Loves has absolutely no control over what happens at McDonalds. read more