We had a very good meal at the Katy Cheddars. Our server, Reagan, was very attentive and efficient in her service.

Firstly, don't sit in the bar area. They haven't serviced their margarita machine in so long that it sounds like my 1983 GMC on a cold and rainy day. We moved obviously. So on to the food...I got the Dijon chicken and mushrooms and my wife got the trio. Hers was very good and very basic and a standby as to what you would expect. Mines was supposed to be super good and was recommending by the waitress. Now...let me tell you! They gave me a chicken that was super rubbery! My waitress took it back and they sent me another one that was still a little pink in the middle. I went vegetarian for the remainder of my meal. Rice, mashed potatoes, and sautéed mushrooms. I realize now why this location has poor reviews. This had nothing to do with my waitress. She was great. But the cooking staff needs to step their skills up. I will still come back again. The painkillers are awesome and the servers are super cool! OH! And I can't forget about the beautifully crafted honey butter croissants!!! This location has some of the BIGGEST and BEST ones I've EVER HAD! They were so fresh I had to blow on them and let me tell Tell you it was worth it!! read more

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We can here tonight for dinner, party of 6. Joined the waitlist online, 15-20 minute wait...after 15 minutes, we were told it would be at least another 30 minutes to an hour before we could be seated... Needless to say, we did not get to try the food....complete customer service fail! read more

Always good food and good service. We've been going to this location for many years and have always been happy with our service and food. Always clean and doesn't feel super noisy read more

Cheddars is always a great spot to get a great reasonable priced meal. The service is always great. The Manager greeted us and made sure we were treated well And their drinks are quite reasonable and good read more

Cheddar's is not considered one of the best for courteous workers and cleanliness but my experience today was everything From the moment I walked in the door there were 3 young ladies who were standing at the desk as hostess who were conversing as I approached the area. Immediately they stopped talking and greeted me with a smile. Then I proceeded to the bar and noticed the area booths and returned to podium to inquired if I just take a seat or request seating. The young lady farthest to the left immediately stated " Ma'am I can seat you at your preferred table. I was impressed. I sat at the booth and ordered my appetizer. Then KODY walked up and greeted me with a smile. Can I add although he had on a mask he was smiling. I was even more impressed. He went on to explain and inquire if I would be dining alone so he can proceed with ordering. I only ordered a salad and spinach dip watching the figure!!' When my food arrived he continued to serve me as if I was at RUTH CHRIS STEAK HOUSE. The restaurant was clean and everyone dining seemed pleased. I literally counted that Kody was at my table 7 times making sure I was okay. Then when it was time to pay my bill he demonstrated how to utilize the device on the table to pay. You talk about EPIC SERVICE. Then after I paid I stayed seated and he continue to come back asking if I needed anything As I proceeded to leave the manager PAULA thanked me for my service and welcomed me to come back again. Now that is what you call service. I recommend you bring your family and ask personally for KODY!!! He was amazing and PAULA you are leading an AMAZING TEAM!!! read more

Gosh. I was extremely hungry (first meal of the day) so I didn't complain to much about my order. However, my tongue is still burnt from that microwave broccoli cheese casserole. Talking about boiling temps. My salmon still had the skin on, ewww. And my loaded mashed potatoes was the colder than the plate the meal rest on. Needless to say, I just ate what I had minus the potatoes, since I couldn't eat them without get hiccups. Normally I would have asked for management to discount this meal. But I didn't. read more

Cheddar's food is decently priced and is very homely. You always know what you're going to get. The atmosphere is always good and the staff is very nice. I can't say that I've ever had a bad experience. Be sure to try the Dijon Chicken & Mushrooms! read more

Visited this place and was served by Victor. He was amazing! excellent service and he was very nice and had some great recommendations. Great job Victor read more

I care for an elderly woman and our go to place to eat is Cheddar's. We stopped in Friday for a late lunch and they seated us in the bar area. It was very loud and we could not hear each other talk. Our service on the other hand was amazing. Shanon was our waiter and he was very kind, polite, and friendly! The food was also amazing. I ordered the crispy chicken salad and I didn't even have to ask for another Ranch. Shanon was one step ahead and brought me 2. My company ordered some chicken and shrimp pasta that looked so good. We will be returning to this location and hope to get Shanon again. read more

The good: The food portions were good, it was fairly priced and I wouldn't call it the best food, but it definitely hit the spot and We all had plenty of leftovers. The bad: The restaurant had a long wait time, even for them having plenty of booths available, which only means they have a staffing issue. The booth that we finally were seated in was very cold. I never get cold in public settings, but I was pretty cold so I know my family was cold. I had to fetch a couple of blankets from the car to get them through the meal. The service was pretty slow (staffing issues) and we sat there for 14 minutes after I hit the page for the server to assist me on checking out. I eventually had to get up and ask the first server I could find just to pay. read more

Cheddar's Scratch Kitchen - Shrimp & chicken with loaded mashed potatoes - American Near Me - Katy, Texas

Our waitress Kayla was very nice and friendly The food was good also Thanks, Kayla, for the hospitality. read more

Hello Yelper's... Thanks so much for checking out my reviews. Keep in mind if you have a place you'd like me to check, please send the information to me here. Also you may catch the review on my podcast. #YouTube/UnScriptedMics. Well let's talk Cheddars, this place use to be my bar hang out in Katy when I was living there. Pretty cool place for the locals. Cool atmosphere. So I moved bla bla bla long story... I figure today I would get a Pot Pie to go for lunch. Yeaaa. Ordered online, paid online, show'd up 10 minutes early. They had it ready. !! Wow!! I was so stoked about all that, once I got back to work I notice they did not give me my drink.. Eeeeeeew! I wanted my Raspberry Lemon Aid! I gave them a call, the lady that answered could barely speak English and understand it. C'mon people, your in America, learn the language! After 10 minutes on hold the g.m. never picked up. Called back, 10 minutes no answer. Called back, 10-11 minutes finally got someone on the phone that put me on hold for another 5 minutes.. Finally got the g.m. she credited my $3.59 Raspberry Lemon Aid. Word from the wise (That's Me) about picking up your "ToGo" orders from anywhere. Check Your Bag! Overall, don't order the potpie ToGo, it was flat like someone ran over it with a car, maybe a truck! Good taste though. The broccoli Cheese Casserole was awesome like always. They did place a free crescent roll which is always cool. That's all for now. Hope this has help you make some smart choices. Enjoy! read more

Cheddar's Scratch Kitchen - American Near Me - Katy, Texas

Food was fresh and delicious. They forgot my gravy and raspberry jam I called up there and manager made it right. I can't say anything bad. read more

Went for a Birthday dinner late. Reagan was our server & she was Awesome. She was prompt, friendly & still managed to find time to clear tables & clean. Cheddars is lucky to have her. Food was good too. Thank you Reagan for giving us a great experience at Cheddars. read more

Waiter Kevin is AMAZING. The food not so great but because I had a very cheerful waiter you guys need to thank him fi for this 4 read more

Service was very slow, our order was incorrect. Most of the food was really bad and certainly not "scratch made". The chicken fried steak was okay, fish was terrible, red beans and rice seem to have been from a can? Same as the corn and green beans. Disappointing because the original location used to be good. read more

I can't believe I haven't review there yet I have been coming here for years even before Yelp. It was our go to place for years until we started venturing out to different places to eat. They have a pretty extensive menu and I'm sure you can find something you will Ike. That are a chain and food and service depends on location. I haven't really had any problems with either here in my visits. I have been here for both lunch and dinner and have had great results for both. They have a few drinks I like including a Texas Sweet Tea which includes vodka.amaretto and lemonade! St one time they would only serve you 2. I mostly only visit for lunch now as service is pretty quick. read more

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My family and I really enjoy coming here for the food and the price. All of the dishes we've ever had here have been consistently good and the wide selection of dishes and sides can easily accommodate our family of 12! The service here over the past few years has drastically fallen. There seem to be less and less workers at this location, stretching them between tables, which makes service even slower. The food takes awhile to get out and sometimes it isn't piping hot as we would like. However, it is always clean when we arrive and the do try their best to meet our needs. The food has us coming back. Their children's menu is nice and the portions are huge. They will bring out the kids food first, too, which is so helpful when you have hangry kids. They have ample space for small parties and can combine tables to fit giant ones like ours. The fish tank is a nice bonus for the kids, who love watching the fish or the big fans spin in the main dining area. read more

If you're looking an expensive place to dine then this is the place. I always get their Chicken Pecan Salad with vinaigrette dressing and a top shelf margarita. I absolutely love their glazed butter complimentary crossiant roll. Although you only get one croissant role if you want more there is an extra charge but it's well worth it. I give this place a 7.5 out of 10 stars. Quick and easy meal if you're looking for something low key. read more

Cheddar's Scratch Kitchen - Grabbing a bite to eat - American Near Me - Katy, Texas

It took 1 hour for our food because the ribs were burnt so my whole meal was made over again.

Not a great first impression.. decided to try it out since i'd never had it before but it was not at all worth the time nor the money. The wait time on food was absurdly long for it being a slow night with only 4 items ordered to our table. The food itself was also mediocre at best and our server took his sweet time whenever we would ask for something. Will not be back. read more

This way an amazing stop in today! Very friendly service and quick food delivery to the table. More information on great service and food like this at @craveonomics on IG. read more

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One thing about Cheddars is the price has remained consistent for many years!! We came in late tonight but Paula (from Chicago) was great and made sure we were taken care of! We were in and out and food has not changed!!! Thanks Cheddars! Thanks Paula read more

Although I love the franchise, I am not a fan of this location. I was here with my husband and our twins on a Sunday evening and the place was super busy! We had waited so long that we knew what we wanted as soon as we sat down and ordered our food when the waiter arrived. I get it. . .you guys were busy and the food came out with out appetizer first and then it was awhile before our kids got their food but again, we knew they were busy. Once our waiter came with our food, my order was wrong. I didn't tell him, I just ate. Once he came back we asked for more tea, water and he forgot my bread (that comes with the meal). He never did get our drinks and my bread came out just before he brought our ticket. He kept forgetting things and he was not attentive at all. I'm more than sure we won't be back at this location. read more

I went here last night with family and had a really good meal and drinks. The service was good, and the food was hot. Everything was great until I got home later that night and checked my account. My bill was $108.75. Why was $130 taken out of my account. I read the policy gratuity for a party of 6 is 18%, but it was 4 adults and 1 kid. Won't be coming back. I dont play about my money. I don't care that it's $20. I'd still be pissed even if it was $2. read more

Horrible/no service!!!!! Not busy. Would not recommend. She comes over to probably see if tip left. hell No! read more

The food here is delicious, reasonably priced and traditionally has good service. We went on Easter Sunday 4/14/22 at noon when it wasn't too busy and were seated at a corner booth near the takeout/drive-up door. That seat was terrible. The glare of the sun blinding us each time a server zoomed in and out. Unfortunately we sat there for 15 mins with no one attending our table for drinks for food menus. We had other servers see us at the empty table and the bartender even stared directly at us. At 15 minutes waiting, a family sat behind us and was directly addressed by the bartender. I couldn't let my pregnant wife go any longer without food so we left; not a good feeling at all. This was really disappointing as this is not how Cheddars usually operates.This will likely not dissuade us from attending again because our overall visits have been astonishing in service and taste. read more

My burger tasted like straight charcoal, no I'm not being dramatic the burger literally tasted straight burnt I took a bite out of it and spit it right out it was disgusting I feel like they rushed it and also the steak they made for my bf was a too raw and chewy. Told the waiter and he he even admitted that some of their cooks are bad and it's a hit or miss. Our waiter was so nice through it all and the manager (short weird lady) was being rude to him and us. Apparently she had to take off 3 more stakes before us. Don't come here. read more

This is the worst visit ever. Little by little the quality of this restaurant has gone down hill. Waited 30min for an appetizer, manager was lacking, no drink refills, server rarely came by as well. I can't even process how horrible this experience has been. I would walk out but my diabetes picked this place for her birthday lol. And this will be the last time we will ever come here. read more

First and foremost, the last couple of times I've visited this cheddars the service has been terrible. Starting with the hostess. I have no idea why they hire young hostesses who have no idea what is it like to greet customers upon entry. Second, we were seated in the far side of the restaurant (we asked to be seated in the front and the request was completely denied) upon being seated by said hostess (I wish I could remember her name because she is unprofessional and very stand-off-ish. Third, we waited 10-15 minutes for a server that never came (it wasn't even that busy). All I saw were waiters/waitresses talking and congregating, passing us up, instead of seeking out customers who needed greetings/drinks/orders taken. I've held back on reviewing this place because it is a favorite spot but the last couple of encounters have been a mess. Please start hiring people who care about that their job and start with people at the door. Now I have to retreat to another restaurant. read more

Walked in and was seated right away. Our waiter was really nice and very attentive. We didn't wait for refills on our drinks because he was on top of it. He made sure we had our drinks. Food was great. Nice and hot. Our waiter Donald was very nice!! Props for his great service!! read more

Cheddar's Scratch Kitchen - Country Fried Chicken with Broccoli Cheese Casserole - American Near Me - Katy, Texas

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On 4-22-21, I had lunch at this restaurant with my wife. We both had the Made from scratch creamy chicken potpie. This was a complete failure. The Potpie was made the crust was doughy The inside was filled with watery , no creamy boiled chicken and peas, lots of peas. Carrots, and well that's about it. One of the worst Potpies I have ever had. I have had this selection before here and it was so much better. What happened. read more

My wife and daughter had a horrible experience at the cheddars in Katy and we will definitely not be returning to that cheddars the manager was rude and sarcastic towards my wife and daughter. First my daughter ordered the chicken strips with ranch and somehow ended up with bbq sauce on one of her strips when they brought them out with the ranch she ordered with her strips. The raspberry lemonade my wife ordered didn't taste right and the manager made a fuss about that. The waitress we had was not attentive to us at all she never came to check to see if we needed anything or refills the hosts told us there would be a 15-20 minute wait which was not a problem but there was plenty of empty seating available the some people came in told the host there was gonna be be six of them and sat them down before the people in front of us who had been waiting for 25 minutes and when asked why there being seated before us him and the manager replied that they were here before us. This place needs a better manager and people to work there who attend to customers like they should. This place is not worth the trouble or the drive there never again will I be spending my money with them again this cheddars deserves negative stars. read more

We had a party of 11. Nothing abnormal about the food, everything tasted as it should. I tried to have grace with the server but he just had absolutely no patience with us. It seemed like questions were annoying him. I don't think I'd come back to this location. read more

I always love going to this restaurant, great atmosphere and great tasting food and I love the spinach dip yummy. read more

Cheddar's Scratch Kitchen - Cajun pasta - American Near Me - Katy, Texas

Terrible service. Food was ok. Chicken fried steak was more breading than steak and vegetables were cold. read more

I just recently ate here and our waitress was super sweet and attentive. But everybody knows in the restaurant business if you come across hair in your food... just no. I'm polite, definitely not the type to cause a scene over what I know nobody intended to do on purpose. Told the waitress and she of course apologized and I guess she informed her manager because the manager came over and apologized about that and assured my new plate of food would be out shortly. I assumed there would be some sort of discount for the huge no no but nothing other than a new plate. Side note, I had to use their baby changing station and let me just say I was worried about my baby falling down because man the table was soooooo wobbly and loose. read more

I usually love coming to eat here and this location specifically. The staff is usually amazing and the food is pretty good. Unfortunately, this review came after I waited 45 minutes for a table before deciding to walk out. We came at 8:30 pm on a Saturday night. It was busy, but we left our phone number with the hostess and were told it would be 10-20 minutes of wait time. Some time went by, and I noticed that none of the people who were waiting around the time we came in were seated. I checked with the hostess, who said she didn't have my number or name on the wait list, but she'd call the manager. When the manager came, a table of two also came in. He told the hostess to "just add them to the bottom of the list" and proceeded to seat the table of 2. I'm not sure if he was aware I was the one waiting for my table, but regardless, there was no effort to correct the mistake of not being added. The hostess then told me it would be another 10 minutes... So foolishly, I sat back down and waited 15 minutes. I went back to check on my spot, and the manager told me we had 4 parties ahead of us. Whenever I explained to him I had been here waiting for close to an hour and I was told to wait another 15 minutes he scoffed, said I had 4 parties ahead of us and I could wait or choose to leave. So left. Again, there is no attempt to rectify the situation. No apology, even. Unfortunately, I will be keeping away from this location going forward. Word to the wise, check in on your phone. Otherwise, you'll never get a table. read more

Went in on 3/26 at 5:20 sat and waited for a server. Never came. We even ordered an appetizer on the kiosk but it never arrived. We walked out after 15 minutes. The service here is the worst. read more