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They served snacks and drinks at the waiting area outside the restaurant, which was a nice touch while waiting. We had the Saba fish fillet, and it was really nice, the fish meat was smooth, and fresh. For soup base, we had the tomato, Tom Yum, and pork broth, and all three were good. The beef brisket and pork belly were also great. As always, I enjoyed the self-serve snacks, sauces, and desserts. There's a good variety. Halfway through our meal, there was a "change face" show. It was very loud and honestly gave us a headache. We had to take turns stepping outside the restaurant for some quiet before coming back in. The birthday special was a tiramisu cake, and that was awesome.
I'm uncertain how to rate my experience, because we left feeling bamboozled. When we entered the host asked us what menu we wanted. We explained it was our first time in and he nodded and seated us. Our waitress came over with an iPad and hurried away and said she'd be back. It took a while so we went ahead and ordered the base soups from the iPad, but when the waitress came back she explained how the order was already in and can't be canceled so we couldn't order the deluxe set menu. Which was disappointing, because the cost has now increased significantly. Then she talked us into the dancing noodles, which we agreed on because it was our birthday dinner. Unfortunately, she came back to say it wasn't available because the chef was not working. At this point we should have just left. We ordered lamb, meat, tofu, fish balls, beef tendon balls, assorted vegetables and mushrooms as well as the sauce bar. Food was great, a fun experience with the robot and cooking at the table. Everything was fresh and well organized. I just wish that we were informed of the deluxe menu vs the pick and choose. We left there paying about $150 with tip for 2 people. Tried to email the management as offered, but the email address does not appear to exist as I got a Failure Notice immediately.
Came here for a birthday celebration and they did such a cute job with the decoration and accommodations!! Thank you Chris for being an amazing waitress
Introducing to my American to eat hotpot and they love it. They haven't had Asian hotpot before and they live by Katy area. Food was good as usual but the prices did go up a lot. Overall we like it
I had seen so these reels pop up and gift packs for your visit to haidilao. You must get the dancing noodles. It's a whole production and definitely worth the cost. The food and pork was good. The fish balls and shrimp balls were definitely fun with a burst of flavor. Though watch out because to does get very hot and you can easily burn your tongue.
Everything was amazing! I brought my sister for her fort time trying hotpot and we had Kai as our server. Kai did an amazing job making sure we had everything we needed to enjoy the ambiance and the food.
Whenever I'm craving hot pot in Katy, Haidilao is the place I go to. It's usually busy, but I've never had to wait more than 30 minutes for a table. The inside of the restaurant is brightly lit, and the mix of music and chatter creates an inviting atmosphere. The staff is friendly and attentive! They provide aprons, wet wipes, and even hair ties for guests with long hair. They also offer complimentary snacks and appetizers to start your hot pot journey off right. Throughout the meal, they come by often to clear empty plates, which I really appreciate. One thing I love most about Haidilao is their extensive menu. There is so much to choose from! You place your orders on the iPad provided, which is super convenient. Their portions are generous, and I like that some menu items come in a half portion. It makes it easier to try more dishes without committing to a full serving. I highly recommend their spicy pork soup base. I get it every time I'm there! It has the perfect level of spice that stimulates your appetite. I also love their dynamite lobster balls. They have a sweet filling that pairs well with the savory hot pot ingredients. Haidilao also offers a great sauce bar where you can create your own dipping sauce. And don't forget to end your dinner on a sweet note with vanilla and/or chocolate ice cream from the ice cream machine! Although Haidilao is on the pricier side for hot pot, the delicious food, the wonderful service, and the overall experience make it absolutely worth it.
Amazing food with a huge variety of options, it was so hard to choose that we ended up ordering a little of everything, and it was all delicious. The service was outstanding; the staff went above and beyond to explain the menu and suggest great pairings. They were especially kind and patient with our kids, which we truly appreciated. The restaurant has a very modern vibe and honestly feels like stepping into China. Everything was clean, including the bathrooms. If you're looking for a fun, family‑friendly dining experience, this is definitely the place. We'll absolutely be back!
General: A Chinese Hotpot located in Katy Asia Town. À la carte style, not AYCE. Good: - Clean - Friendly staff - Has private rooms. (requires minimum order amount) - Menu offers a variety of items including pork brain and duck blood. (not sure if I would order that again but I like to try everything once) - You can create your own sauce at the bar with different bases. Bad - Parking is a hassle during busy times. Side note: - Reservation is recommended during peak times. - Chinese hotpot is different than Japanese style shabu shabu. Not really my style of hotpot but I would go again.
It was very good and the staff were nice. But it's a couple dollars extra to get to use the sauce bar. The meat was good, but they didn't have many vegetable options. The inside was nice but it was rather loud at times. It's probably a good place to bring your children along with you
Really solid hot spot with great customer service. They have a sauce bar, which is extra, that allows you to create custom dipping sauces. The sauce bar also holds decent sides such as edamame and chicken. I definitely recommend you get any version of their Tom Yum hotpots. Be aware some of their spicy hotpots are mouth-numbingly spicy. Be sure to ask before ordering. Their ordering is done thru their tablets and makes your experience so much easier. I'll definitely be back in the future.
1 month ago
This was my daughter's first time here. Chris made my daughter feel so special. I would definitely recommend. read more
1 month ago
19 days ago
3 months ago
They served snacks and drinks at the waiting area outside the restaurant, which was a nice touch while waiting. We had the Saba fish fillet, and it was really nice, the fish meat was smooth, and fresh. For soup base, we had the tomato, Tom Yum, and pork broth, and all three were good. The beef brisket and pork belly were also great. As always, I enjoyed the self-serve snacks, sauces, and desserts. There's a good variety. Halfway through our meal, there was a "change face" show. It was very loud and honestly gave us a headache. We had to take turns stepping outside the restaurant for some quiet before coming back in. The birthday special was a tiramisu cake, and that was awesome. read more
I'm uncertain how to rate my experience, because we left feeling bamboozled. When we entered the host asked us what menu we wanted. We explained it was our first time in and he nodded and seated us. Our waitress came over with an iPad and hurried away and said she'd be back. It took a while so we went ahead and ordered the base soups from the iPad, but when the waitress came back she explained how the order was already in and can't be canceled so we couldn't order the deluxe set menu. Which was disappointing, because the cost has now increased significantly. Then she talked us into the dancing noodles, which we agreed on because it was our birthday dinner. Unfortunately, she came back to say it wasn't available because the chef was not working. At this point we should have just left. We ordered lamb, meat, tofu, fish balls, beef tendon balls, assorted vegetables and mushrooms as well as the sauce bar. Food was great, a fun experience with the robot and cooking at the table. Everything was fresh and well organized. I just wish that we were informed of the deluxe menu vs the pick and choose. We left there paying about $150 with tip for 2 people. Tried to email the management as offered, but the email address does not appear to exist as I got a Failure Notice immediately. read more
Business owner information
Roxy L.
Thank you for sharing your experience with us. We’re very sorry your…
15 days ago
Came here for a birthday celebration and they did such a cute job with the decoration and accommodations!! Thank you Chris for being an amazing waitress read more
1 month ago
I had seen so these reels pop up and gift packs for your visit to haidilao. You must get the dancing noodles. It's a whole production and definitely worth the cost. The food and pork was good. The fish balls and shrimp balls were definitely fun with a burst of flavor. Though watch out because to does get very hot and you can easily burn your tongue. read more
15 days ago
15 days ago
2 months ago
Everything was amazing! I brought my sister for her fort time trying hotpot and we had Kai as our server. Kai did an amazing job making sure we had everything we needed to enjoy the ambiance and the food. read more
Whenever I'm craving hot pot in Katy, Haidilao is the place I go to. It's usually busy, but I've never had to wait more than 30 minutes for a table. The inside of the restaurant is brightly lit, and the mix of music and chatter creates an inviting atmosphere. The staff is friendly and attentive! They provide aprons, wet wipes, and even hair ties for guests with long hair. They also offer complimentary snacks and appetizers to start your hot pot journey off right. Throughout the meal, they come by often to clear empty plates, which I really appreciate. One thing I love most about Haidilao is their extensive menu. There is so much to choose from! You place your orders on the iPad provided, which is super convenient. Their portions are generous, and I like that some menu items come in a half portion. It makes it easier to try more dishes without committing to a full serving. I highly recommend their spicy pork soup base. I get it every time I'm there! It has the perfect level of spice that stimulates your appetite. I also love their dynamite lobster balls. They have a sweet filling that pairs well with the savory hot pot ingredients. Haidilao also offers a great sauce bar where you can create your own dipping sauce. And don't forget to end your dinner on a sweet note with vanilla and/or chocolate ice cream from the ice cream machine! Although Haidilao is on the pricier side for hot pot, the delicious food, the wonderful service, and the overall experience make it absolutely worth it. read more
5 months ago
Amazing food with a huge variety of options, it was so hard to choose that we ended up ordering a little of everything, and it was all delicious. The service was outstanding; the staff went above and beyond to explain the menu and suggest great pairings. They were especially kind and patient with our kids, which we truly appreciated. The restaurant has a very modern vibe and honestly feels like stepping into China. Everything was clean, including the bathrooms. If you're looking for a fun, family‑friendly dining experience, this is definitely the place. We'll absolutely be back! read more
21 days ago
24 days ago
General: A Chinese Hotpot located in Katy Asia Town. À la carte style, not AYCE. Good: - Clean - Friendly staff - Has private rooms. (requires minimum order amount) - Menu offers a variety of items including pork brain and duck blood. (not sure if I would order that again but I like to try everything once) - You can create your own sauce at the bar with different bases. Bad - Parking is a hassle during busy times. Side note: - Reservation is recommended during peak times. - Chinese hotpot is different than Japanese style shabu shabu. Not really my style of hotpot but I would go again. read more
2 months ago
It was very good and the staff were nice. But it's a couple dollars extra to get to use the sauce bar. The meat was good, but they didn't have many vegetable options. The inside was nice but it was rather loud at times. It's probably a good place to bring your children along with you read more
7 months ago
Really solid hot spot with great customer service. They have a sauce bar, which is extra, that allows you to create custom dipping sauces. The sauce bar also holds decent sides such as edamame and chicken. I definitely recommend you get any version of their Tom Yum hotpots. Be aware some of their spicy hotpots are mouth-numbingly spicy. Be sure to ask before ordering. Their ordering is done thru their tablets and makes your experience so much easier. I'll definitely be back in the future. read more
2 months ago
Haidilao exceeded all of my expectations. It was such a fun and memorable dining experience! It's easily one of the best hot pot restaurants I've been to. They offer tea and snacks while you wait which was a nice touch. The decor is playful and cute. There are secret phrases you can say to get little freebies. It added to fun. Service was super attentive and friendly. The menu and ordering is on an iPad. You can get up to 4 different broths. We got the spicy pork bone broth, tom yum, tomato and golden. The spicy pork bone broth and tom yum were my favorites. They were so rich and flavorful. After cooking all of the meat and veggies in the broth, it becomes even more delicious. The tomato was also good but not spicy. The golden broth was very plain so I probably wouldn't order that one again. The noodle dance is a must order! it's both entertaining and delicious. The sauce bar was a little overwhelming at first, but you can customize your sauce any way you like. They also had edamame, fruit and some other side dishes at the sauce bar. The soft serve ice cream at the end was way better than I expected with plenty of toppings to add. There's plenty of free parking. Highly recommend if you're looking for a fun and interactive dining experience. I will definitely be back! read more
1 month ago
The best hotpot in the Houston area! Always a go to when craving delicious soup and wonderful meat. Their selection of meats and soup are amazing! The staff is so friendly, going above and beyond, and will answer any questions. The noodle show is an absolute must! Chris our server was amazing! read more
3 months ago
5 stars without a single complaint! Unmatched service, fresh high-quality hot pot ingredients, rich broths, massive sauce bar. Free snacks, noodle show, Clean space, fast robot delivery. The ultimate hot pot spot in Houston Katy area, highly recommend everyone to try it. read more
9 months ago
Haidilao is a great hot pot spot, lots of broths to choose from and plenty of meats as well. The sauce bar has a ton of ingredients and I love the dancing noodles. Not just fun but the thick cut noodles are super good! read more
Seen this world famous hotpot chain around the country. Finally decided to give this one on Katy/Houston area a try. Came on a Friday at lunch time and somehow got in with a minimal wait, but the restaurant was packed! All ordering is done on a tablet. Quite honestly, it can be confusing if you are coming for the first time. You basically order everything a la carte... the base soup (plain hot water, or a variety of soup bases like Tom yum, pork bone broth, etc), your veggies, proteins, noodles, and so on with individual prices for everything. Oh, and there's a per person charge for the Appetizer/Sauces/Dessert Bar as well. They had some combo and all you can eat specials advertised, but we were told they were out of most specials except for an all you can eat (protein) lunch combo for $19.99 per head which included fatty beef, chicken, fish, tofu and shrimp paste. Everyone in your party has to participate of any one person wants the unlimited special. I was told the "unlimited" special actually means up to 10 of any one item for our group of 4 that we ordered within 2 hours of being seated. The fatty beef that came with the special was REALLY fatty. The chicken, fish, tofu and shrimp paste were good. Each person picked their own soup bases so we tried plain (water with some dates and gojo berry), Tom yum, mushroom, and pork bone broth. The flavor soup bases tasted fine, but the server did say they all contained msg (and we were all pretty thirsty afterwards). The robots bringing food to your table is a bit gimmicky... and hard to navigate the crowded restaurant with narrow walkways. The table across from us order their "Dancing Noodle" so we were also entertained by someone juggling and pulling noodles in the walkway. Our server was great... very patiently explained the order process, helped prep the shrimp paste for our hotpots, etc. Food was just ok, and the bill adds up fast with all the a la carte orders. Gave them 4 Yelps for the overall experience and great server, but otherwise the food is a 3.5 Yelp at best. Definitely had better all you can eat hotpot deals with decent food in the Houston area, so not sure we'll be back. read more
2 months ago
2 months ago
I had Chris as my waitress and she was amazing. She was polite and very knowledgeable of the menu options. The ambiance was also very nice. read more
17 days ago
My favorite place to get hot pot! I love how clean and neat this place is and one of my favorite things about this hot pot franchise is the service! There's so many cool little things that mean a lot! I love the huge menu and especially their new promotion of meat o'clock which definitely gets me full! I highly recommend and would come back read more
2 years ago
Delicious. The best hotpot restaurant in Houston by quality. They have specials on certain days, particularly AYCE during lunch on weekdays that you should definitely aim for if you eat here, as it can get pretty expensive. My friend and I usually eat a lot and we were stuffed by 5 meat plates. The only thing I wouldn't recommend is the Tom Yum broth, but all other broths are amazing. Tomato broth is especially great here and different than other places. Haidilao prides themselves on their service and nice amenities, which they did not disappoint with at the Katy location. Remember that you paid for everything so you can take things to-go, and also that there's special phrases you can say to your server to get free stuff like soup broths, fruit, toys, etc.! read more
2 months ago
24 days ago
2 months ago
Business owner information
Roxy L.
Hi,Anton…
29 days ago
10 months ago
Worst service ever. We know how hot pot works, but we had a lot of questions about the menu and the meaning of the food names. Instead of helping us, they laughed at us. The water they served came warm from the faucet, and we had to chase the server every time we needed something. He left dirty dishes on the table, and even though there were many servers and managers around, no one offered to help. Very unprofessional -- we will never go back. read more
Business owner information
Roxy L.
Thank you sincerely for taking the time to share such detailed…
3 months ago
1 year ago
Haidilao is a great hotpot place to check out but with so many great ones at a cheaper price point I don't know if it's worth it. If you are going for service, this is definitely the spot to be but other hotpot places have better sauce bars and hotpot ingredient options. I would recommend making a reservation because even though we went for an early dinner at 5pm, it was pretty much packed inside already. read more
Business owner information
Roxy L.
Hi Allison…
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Ask the Community - Haidilao Hotpot Katy
Are there vegetarian options or chicken options?
Yes there are vegetarian and chicken options
So typically how much to eat here per person is it? We have a large group coming in for a cruise but trying to figure out how much it would cost. It looks amazing. Thanks!
If you go with a big group the shares would be less. When I go as two people, we usually spend ~$50, but whenever I go with larger group, it come to ~$30 each which is not bad considering the quality of the meal. Don't forget to book your table…
Do they serve alcohol?
Yes - if I recall it was a limited selection of beer, soju and sake.
Do you have a list of allergen ingredients in the soup base? My friend is allergic to shrimp, soy, wheat, milk, sesame, clams, and egg whites but I don't want to leave her out. Thanks!
Is there gluten free options?
When have some gluten free dishes, but not too many choice
Can' t find their menu, do they vegetarian options? Vegetarian Broth/Soup?
Yes, there are vegetarian broth options available.
How can I see what things are gluten free?
I was trying to reserve but the link said currently closed, how could I reserve table? Updated: I called them, and they said use the link on Google. I clicked on it and it's…
You have to call them.
The QR code is not working, and I went to Haidilaokatyreserve.com. However, it only shows dates through 7/4 and nothing is available. There was also a pop-up notification on the website that asks the customers to scan the QR code. What should I do?
Try calling directly: (832) 802-6666
The QR Code is not working. Is there another way to make reservation?
Hi, you can use Google search our name, then you will see the website button. Click on it and you'll see the Reservation choice. Thanks.
The QR code is currently not working. Is there another way to make reservations?
Try this link from Haidilao Katy website http://haidilaokatyreserve.com
Hi, I tried to scan the QR code to make reservation, but after scanning it, the website says "The QR code campaign has been disabled for some reason".…
I have contacted Haidilao Katy for you. Let me know if you want the restaurant to call you directly.
Hello what's the website for online reservation?
Hi right now we are doing soft opening so we only open start at 5pm-10pm. We do not accept walk-ins and reservations by phone at this time. You can search Haidilao Katy on your Yelp and Google page, and find a QR code in the photo then you can scan…
Waiting list and reservation?
Where can I find QR code and where can I make reservations?
Why does Yelp recommend reviews?
88 reviews that are not currently recommended
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