The food was good . But the best thing was the service . My server is Christ and she was very nice and always helping me . Definitely come back when my boyfriend have a next paycheck kkkkk . read more

Food was absolutely delicious. Our server Chris was incredible and explained the menu and options wonderfully. She was very attentive and made sure all our questions were answered. Highly recommend! read more

the food was wonderful, my three friends and I came for my birthday and we go a wonderful dinner. from the service to the host stand, never once felt rushed or judged. they had a special face changing performer that interacted with the guests! the ambiance itself is amazing, colorful, soft on the eyes and fits the atmosphere. Chris was our server that went above and beyond for the experience we got. Even though I've never been in a hot pot place before, Chris made my mind set that we will be coming back here. She was very sweet and understanding and helped make sure we didn't wait long for anything. read more

We've enjoyed several all-you-can-eat Korean hot pot restaurants over the years, and this one offered a slightly different experience. The highlight of our visit was our server, Ryan, who was absolutely incredible. He went above and beyond to make sure we had a great experience, and we would definitely return mainly just because of his outstanding service. Now, coming to the food -- The broth selection was enjoyable. My favorites were the tom yum and tomato broths, while the chicken broth was flavorful and comforting. The Szechuan broth, however, was extremely spicy, so it's best suited for those who really enjoy heat. The food overall was good, though not the best hot pot we've had. One small drawback was that the tables felt a bit cramped, especially when all the ingredients and cookware were on the table. What truly made the evening memorable was the cultural dance performance at the end. It added a unique and festive touch to the experience, making the night feel extra special. read more

I'm uncertain how to rate my experience, because we left feeling bamboozled. When we entered the host asked us what menu we wanted. We explained it was our first time in and he nodded and seated us. Our waitress came over with an iPad and hurried away and said she'd be back. It took a while so we went ahead and ordered the base soups from the iPad, but when the waitress came back she explained how the order was already in and can't be canceled so we couldn't order the deluxe set menu. Which was disappointing, because the cost has now increased significantly. Then she talked us into the dancing noodles, which we agreed on because it was our birthday dinner. Unfortunately, she came back to say it wasn't available because the chef was not working. At this point we should have just left. We ordered lamb, meat, tofu, fish balls, beef tendon balls, assorted vegetables and mushrooms as well as the sauce bar. Food was great, a fun experience with the robot and cooking at the table. Everything was fresh and well organized. I just wish that we were informed of the deluxe menu vs the pick and choose. We left there paying about $150 with tip for 2 people. Tried to email the management as offered, but the email address does not appear to exist as I got a Failure Notice immediately. read more

Haidilao Hotpot Katy - Tom yum soup base and spicy tallow (ridiculously spicy and oily) - Seafood Near Me - Katy, Texas

Introducing to my American to eat hotpot and they love it. They haven't had Asian hotpot before and they live by Katy area. Food was good as usual but the prices did go up a lot. Overall we like it read more

See all

I had seen so these reels pop up and gift packs for your visit to haidilao. You must get the dancing noodles. It's a whole production and definitely worth the cost. The food and pork was good. The fish balls and shrimp balls were definitely fun with a burst of flavor. Though watch out because to does get very hot and you can easily burn your tongue. read more

See all

Amazing food with a huge variety of options, it was so hard to choose that we ended up ordering a little of everything, and it was all delicious. The service was outstanding; the staff went above and beyond to explain the menu and suggest great pairings. They were especially kind and patient with our kids, which we truly appreciated. The restaurant has a very modern vibe and honestly feels like stepping into China. Everything was clean, including the bathrooms. If you're looking for a fun, family‑friendly dining experience, this is definitely the place. We'll absolutely be back! read more

Haidilao Hotpot Katy - Center table cooker - Seafood Near Me - Katy, Texas

Whenever I'm craving hot pot in Katy, Haidilao is the place I go to. It's usually busy, but I've never had to wait more than 30 minutes for a table. The inside of the restaurant is brightly lit, and the mix of music and chatter creates an inviting atmosphere. The staff is friendly and attentive! They provide aprons, wet wipes, and even hair ties for guests with long hair. They also offer complimentary snacks and appetizers to start your hot pot journey off right. Throughout the meal, they come by often to clear empty plates, which I really appreciate. One thing I love most about Haidilao is their extensive menu. There is so much to choose from! You place your orders on the iPad provided, which is super convenient. Their portions are generous, and I like that some menu items come in a half portion. It makes it easier to try more dishes without committing to a full serving. I highly recommend their spicy pork soup base. I get it every time I'm there! It has the perfect level of spice that stimulates your appetite. I also love their dynamite lobster balls. They have a sweet filling that pairs well with the savory hot pot ingredients. Haidilao also offers a great sauce bar where you can create your own dipping sauce. And don't forget to end your dinner on a sweet note with vanilla and/or chocolate ice cream from the ice cream machine! Although Haidilao is on the pricier side for hot pot, the delicious food, the wonderful service, and the overall experience make it absolutely worth it. read more

See all

Service is top notch! My in laws and I came on a Sunday afternoon around 3p. It wasn't too busy, so we were able to get a table with room for a stroller for a baby! The servers made the experience so comfortable! We picked two broths and a selections of meats, mushrooms, and veggies. You must get the sauce bar to make your sauces and have snacks/fruit. They brought a little rattle for my son and a bag for our diaper bag. The dancing noodle guy was also incredible as always. Overall a great place for a solid lunch. read more

General: A Chinese Hotpot located in Katy Asia Town. À la carte style, not AYCE. Good: - Clean - Friendly staff - Has private rooms. (requires minimum order amount) - Menu offers a variety of items including pork brain and duck blood. (not sure if I would order that again but I like to try everything once) - You can create your own sauce at the bar with different bases. Bad - Parking is a hassle during busy times. Side note: - Reservation is recommended during peak times. - Chinese hotpot is different than Japanese style shabu shabu. Not really my style of hotpot but I would go again. read more

Haidilao Hotpot Katy - Pork Brain - Seafood Near Me - Katy, Texas

See all

Excellent service, true to Haidilao's reputation - staff are attentive to every little detail, and they even do a noodle-pulling dance performance right at your table, which is a fun touch. The soup base options are great, you can split the pot into different flavors, ingredients are fresh, and the me read more

Haidilao Hotpot Katy - Seafood Near Me - Katy, Texas

Really solid hot spot with great customer service. They have a sauce bar, which is extra, that allows you to create custom dipping sauces. The sauce bar also holds decent sides such as edamame and chicken. I definitely recommend you get any version of their Tom Yum hotpots. Be aware some of their spicy hotpots are mouth-numbingly spicy. Be sure to ask before ordering. Their ordering is done thru their tablets and makes your experience so much easier. I'll definitely be back in the future. read more

Haidilao Hotpot Katy - Seafood Near Me - Katy, Texas

Haidilao exceeded all of my expectations. It was such a fun and memorable dining experience! It's easily one of the best hot pot restaurants I've been to. They offer tea and snacks while you wait which was a nice touch. The decor is playful and cute. There are secret phrases you can say to get little freebies. It added to fun. Service was super attentive and friendly. The menu and ordering is on an iPad. You can get up to 4 different broths. We got the spicy pork bone broth, tom yum, tomato and golden. The spicy pork bone broth and tom yum were my favorites. They were so rich and flavorful. After cooking all of the meat and veggies in the broth, it becomes even more delicious. The tomato was also good but not spicy. The golden broth was very plain so I probably wouldn't order that one again. The noodle dance is a must order! it's both entertaining and delicious. The sauce bar was a little overwhelming at first, but you can customize your sauce any way you like. They also had edamame, fruit and some other side dishes at the sauce bar. The soft serve ice cream at the end was way better than I expected with plenty of toppings to add. There's plenty of free parking. Highly recommend if you're looking for a fun and interactive dining experience. I will definitely be back! read more

See all

Haidilao is a great hot pot spot, lots of broths to choose from and plenty of meats as well. The sauce bar has a ton of ingredients and I love the dancing noodles. Not just fun but the thick cut noodles are super good! read more

Haidilao Hotpot Katy - Hot Pot Spread - Seafood Near Me - Katy, Texas

Seen this world famous hotpot chain around the country. Finally decided to give this one on Katy/Houston area a try. Came on a Friday at lunch time and somehow got in with a minimal wait, but the restaurant was packed! All ordering is done on a tablet. Quite honestly, it can be confusing if you are coming for the first time. You basically order everything a la carte... the base soup (plain hot water, or a variety of soup bases like Tom yum, pork bone broth, etc), your veggies, proteins, noodles, and so on with individual prices for everything. Oh, and there's a per person charge for the Appetizer/Sauces/Dessert Bar as well. They had some combo and all you can eat specials advertised, but we were told they were out of most specials except for an all you can eat (protein) lunch combo for $19.99 per head which included fatty beef, chicken, fish, tofu and shrimp paste. Everyone in your party has to participate of any one person wants the unlimited special. I was told the "unlimited" special actually means up to 10 of any one item for our group of 4 that we ordered within 2 hours of being seated. The fatty beef that came with the special was REALLY fatty. The chicken, fish, tofu and shrimp paste were good. Each person picked their own soup bases so we tried plain (water with some dates and gojo berry), Tom yum, mushroom, and pork bone broth. The flavor soup bases tasted fine, but the server did say they all contained msg (and we were all pretty thirsty afterwards). The robots bringing food to your table is a bit gimmicky... and hard to navigate the crowded restaurant with narrow walkways. The table across from us order their "Dancing Noodle" so we were also entertained by someone juggling and pulling noodles in the walkway. Our server was great... very patiently explained the order process, helped prep the shrimp paste for our hotpots, etc. Food was just ok, and the bill adds up fast with all the a la carte orders. Gave them 4 Yelps for the overall experience and great server, but otherwise the food is a 3.5 Yelp at best. Definitely had better all you can eat hotpot deals with decent food in the Houston area, so not sure we'll be back. read more

See all

Services and ambience were great as always but this time my family got severe stomach upset, diarrea so much after having dinner here last night. Luckily my toddler did not eat with us at Haidilao since he had early dinner at home. We did not eat anything before coming here and after leaving here. The quality of the food must have been concerned. We ordered 3 flavors of soup bases (tomyum, chicken broth, tomatoes) 4 types of beef meat, mushrooms, veggies, no noodles. Normally I don't have any issue with food here, but not this time. Not only me but all of my family members were same. Pepto helped a little bit. Loved Haidilao but maybe no more for now. read more

My favorite place to get hot pot! I love how clean and neat this place is and one of my favorite things about this hot pot franchise is the service! There's so many cool little things that mean a lot! I love the huge menu and especially their new promotion of meat o'clock which definitely gets me full! I highly recommend and would come back read more

Haidilao Hotpot Katy - Seafood Near Me - Katy, Texas

Delicious. The best hotpot restaurant in Houston by quality. They have specials on certain days, particularly AYCE during lunch on weekdays that you should definitely aim for if you eat here, as it can get pretty expensive. My friend and I usually eat a lot and we were stuffed by 5 meat plates. The only thing I wouldn't recommend is the Tom Yum broth, but all other broths are amazing. Tomato broth is especially great here and different than other places. Haidilao prides themselves on their service and nice amenities, which they did not disappoint with at the Katy location. Remember that you paid for everything so you can take things to-go, and also that there's special phrases you can say to your server to get free stuff like soup broths, fruit, toys, etc.! read more

See all

First time here for lunch and it's not a good experience! Meat quality is not good! After three hours I am feeling sick!

Absolutely love coming here! This is my household's happy place, and Roxy always makes sure we are taken care of. A majority of the staff are so great here, we have only had a bad waiter a few times, but it doesn't keep us from coming back. The food is really top notch, and they have items here that we simply can't find anywhere else. My personal favorite is the duck intestines, I do wish they had half orders of more items. The restaurant staff are pretty good at upkeep, and the sauce bar is usually well stocked, and bathrooms clean. We come here for almost every big occasion, and then every once in a while just because. My biggest wish is that they bring back the green tea ice cream in the soft serve machine. The last 3 or 4 times I've gone, they haven't had it and it has put a small dampener on our trip. All in all, a great place to burn a hole in your wallet! read more

Worst service ever. We know how hot pot works, but we had a lot of questions about the menu and the meaning of the food names. Instead of helping us, they laughed at us. The water they served came warm from the faucet, and we had to chase the server every time we needed something. He left dirty dishes on the table, and even though there were many servers and managers around, no one offered to help. Very unprofessional -- we will never go back. read more

Haidilao Hotpot Katy - this the info for our visit - Seafood Near Me - Katy, Texas

The food was good, but it's a bit overwhelming. The first waitress we had didn't do a very good job with explaining things. I've been to hot pot places before but not ones that are a la carte. I got the curry broth and it was really good. My biggest issue was feeling rushed. They only give you an hour and half to eat, which is a good amount of time if you know what you're doing. If you've never done hot pot before, I don't recommend this as your first try. The place is clean, restrooms are nicely stocked with items for hygiene. I think it's a nice place, but just overwhelming. read more

Food was good! I do wish that you could adjust the heat yourself cause I caught myself constantly overcooking everything. It's a lot to maintain especially if you come with people. I'd go again now knowing the do's & don't's but it's definitely stressful the first time around. They had good music, and staff was very accommodating. read more

See all

Haidilao is a great hotpot place to check out but with so many great ones at a cheaper price point I don't know if it's worth it. If you are going for service, this is definitely the spot to be but other hotpot places have better sauce bars and hotpot ingredient options. I would recommend making a reservation because even though we went for an early dinner at 5pm, it was pretty much packed inside already. read more

Haidilao Hotpot Katy - Seafood Near Me - Katy, Texas

I went here after the 40th anniversary showing of Labyrinth at Katy Mills AMC because my kids like Hot Pot. It was very good but I realized I'm just not a Hot Pot fan. You spend over $120. for 3 people, you have to cook everything yourself and make your own combinations. Also, you have to buy it all separately. There aren't any platters that combine a protein, vegetable and noodle. It's a chore, and I have decided I'm never doing Hot Pot again. read more

The service has improved a lot - this is my second time here - my first time was when they just opened. The food is still the same - nothing memorable or unique. I would say it is overpriced for what you actually get. Would this be a regular or a third visit? Probably not. However it was really great to see that the service has gone uphill - it has improved significantly! read more

The good thing about cold weather in Houston is that it's hot pot season! The last time we had hot pot was back in April, so it was finally time to satisfy the long craving. Be warned that this is not AYCE - we were both hungry but not in the mood for our usual AYCE hot pot, and Haidilao had long been on our list to try. We walked in shortly after 8pm on a Saturday. They quoted us a 45 minute wait, but we only ended up waiting about 20 minutes of that. Towards the end of the wait, the hostess gave us an iPad where we could start looking at the different options. The hostess was super nice in helping us select 4 of their best soup bases in the quarter pot, which is a square pot divided into quadrants. We got the Thai Tom Yum, Classic Spicy, Mushroom, and Pork Bone soup bases. They charge by the type of soup base that you get, so for our 4 it came out to about $30. All of our soup bases were delicious and for different reasons. My overall favorite was the Classic Spicy - it had a nice kick and was very fragrant, great for clearing the sinuses. This one was my favorite for dipping the meat in for added flavor. My runner-up was the Mushroom - this was my favorite for dipping vegetables and gave them an extra boost of umami. My partner's favorite was the Thai Tom Yum - this one brought out a strong spicy, tomato flavor and came with a shrimp! For meats, we ordered the USDA prime ribeye, American Kobe beef belly, and pork belly. All of the meat cuts were very thin and cooked in the broths in less than 30 seconds. All were very tender but my favorite was the ribeye with just the right balance between lean and fatty. For veggies, we ordered bok choy, daikon radish, Napa cabbage, wood-eared mushrooms (black fungus), enoki mushrooms, and pumpkin. My favorite was the enoki mushrooms, while the cabbage and wood-eared mushrooms were super easy to cook and eat quickly. Pumpkin was a nice addition but takes a little longer to cook. They offer a sauce and condiment bar for you to make your own sauces and help yourself to small snacks and appetizers. This comes at an additional $3.99 per person, but also includes the ice cream bar for dessert. While we didn't save any room for dessert, making our own sauce was worth the extra fee. We ordered the Dancing Noodle, which is super worth it at roughly $5. You get the noods to eat with hot pot, and a tableside performance! The dancing performance, while short, was super fun to watch during our meal. They also did a Mask Changing show during our dinner, which happens once a day during the week and a few times a day on weekends. Super fun experience! For drinks, we wanted to get a pitcher of Sapporo beer, but they informed us that they didn't have Sapporo and the only pitcher available was Bud Light. That was a bit disappointing and a huge downgrade, so we went for bottles of Tsingtao instead. Our server Khang was super helpful and kind throughout our meal. He made great recommendations for our meats, and whenever we had a question about cooking times, he knew the answer right away. I wonder if they quiz their servers on these as part of the hiring process? While this won't be our go-to for hot pot, it was a very nice and fun experience. We got the royal treatment with aprons, robot food delivery to the table, and excellent service, but that all comes at a cost. We came out at just under $150 before gratuity for 2 of us which is far pricier than even the AYCE places, but it is totally worth it for a new experience, date night, or special occasion. read more

See all

Stopped by on a Sunday with a group of friends. We had a reservation so we didn't have to wait. The hostess and our waiter were both very sweet and our waiter was super attentive. This was my first time trying hot pot and I really enjoyed it. We ordered the Tom Yum Soup Base and Spicy Beef Tallow Soup. The spicy one was VERY spicy, I couldn't handle it. The Tom Yum soup had a great flavor and mixed together they were delicious. For meats we ordered the brisket which we really enjoyed. The Angus Chuck Flap which we also liked and the Kobe Beef Belly which was a bit too fatty for us. I also ordered Instant Noodles, Rice Cakes, and the Mixed Vegetable platter, all paired really well with the meat and food. We also had the fresh watermelon juice which was delicious. Overall, it was a good experience. The only note I have is that compared to other places it's very expensive. At other hot pot places you don't have to pay for sides or the sauce bar but here you do. If you don't mind paying extra it's definitely a good experience. read more

Haidilao Hotpot Katy - Seafood Near Me - Katy, Texas

Went here for a late dinner and was super happy with both the food and service! We did a split pot and choose the Thai tom yum and the classic spicy as our broths. I liked how the tom yum broth was a good balance of sweet and sour and it was the perfect broth to compliment the spicy broth. The spicy broth definitely lives up to its name. It is VERY spicy and the oil really does intensify the numbing spice experience. I would recommend both, just be cautious of the spicy broth and adjust the spice level accordingly. I really enjoyed the variety of ingredients offered and got to try multiple of the meats including the shrimp, the fiery pickled pepper chicken (spicy!), the marinated basa fish, premium fatty brisket, and the Australian lamb shoulder. All the meats and vegetables were very fresh and came out quickly on a robotic server which was so cool. They also have plenty of dessert options near the sauce bar including fruit, herbal jelly, and small cakes, as well as a soft serve ice cream machine that offers vanilla and matcha flavors. I got the matcha and vanilla swirl and it was the best way to end the meal. Our server Larry was phenomenal! He was so kind and attentive the whole night. He offered us hair ties and aprons right as we sat down, helped us order, and even explained to us how long each ingredient should be cooked in the broth. He constantly checked in on our table to see if we needed to order more food /get more water and even brought us strainer baskets for the hot pot so that we could separate the items that needed a longer cook time. His service and attention to detail made the whole night a super enjoyable experience beyond the food. I will definitely be back! read more

Haidilao Hotpot Katy - Seafood Near Me - Katy, Texas

Woaa, probably my favorite hot pot in Katy Asia Town. I feel its a little over-priced vs other hotpots, but they have happy hour prices and after-hour prices that look more affordable. Service was very attentive, probably one of the bigger desert portions vs others. Decor, ambiance and vibe is nice enough to take out of town guests or date nights. Also have a large selection of alcoholic drinks that I thought was pretty good as well! read more

The only reason I find 5 stars too many yo give is that they charge for every component and item a la carte rather than have any options for selecting from a list of items for one price. It's understandably pricey, but I'm not asking for a buffet or all you can eat experience. Just having a fixed priced package where you get to chose a predetermined number of items you want from a set list of options will be a nice way for diners like me. Otherwise, no complaints. There are especially no negative comments towards the automated service assistents. Very adorable and helpful for the staff, I assume. read more

Hsuan was amazing! Great service and experience. We celebrated my nephew's 9th birthday. Would definitely recommend!

Had the pleasure of being invited by two friends and their two little girls for a nice lunch at one of their favorite spots. It was our first time visiting and both my wife and I had a wonderful time! The restaurant decor was like an airport and boarding onto a fancy 787 airplane - such a unique experience! The seating was roomy and comfortable and the table set up was organized and user friendly, using swing arm trays that were like a parking garage for our plates of ingredients, very clever use of space. The food selection was immensely fresh, satisfying and priced fairly and the portions were generous. We tried two flavors of broth, the tomato and the mushroom and both were expertly prepared and was an amazing foundation to our hot pot meal. The best part of the lunch was their wonderful and attentive staff. Again, being an airplane themed restaurant, they were all dressed like flight attendants and crew and our server, Sophia, was the best of the best. She was very polite, attentive and above all she was patient and kind when it mattered most during the ordering process and making our meal with them feel like we were on a first-class flight fit for VIP's. I highly, highly, highly recommend you and your family try this wonderful restaurant and get treated to some great unique decor and wonderful food served by first-class staff. read more

Experience was awesome. Noodle act was lots of fun. Really like those cat carts. The 2 soups were delicious. Steak and lamb slices were yummy and super tender. Fish balls and tons of cut up vegies. Desserts were delicious and not overly sweet. Service was attentive. Ambience was a lot of fun. Icecream was super smooth. read more

Food was fresh and the staff was very friendly and welcoming even for a first timer. They were also very accommodating to my kids.

The food is good. Our waitress Rosie is very nice and friendly. Highly recommend to come at lunch time to skip the long line. read more

Haidilao Hotpot Katy - Seafood Near Me - Katy, Texas

Excellent! We have been here multiple times and enjoy the services very much. The limited discounts may be expanded. JH 832-453-8152 read more

I came here with a party of 10-12 people for a dinner night out. We drove 1.5hr to come here while we were still visiting in Texas. Honestly had such great service and servers were all very attentive. This isn't the first HaiDiLao I've been to but definitely one of the better ones. Service was quick and very friendly. We used the secret code: I like your snacks to get an extra bag full of snacks and goodies! They also had ice cream as well. Overall pleasant experience, servers were willing to explain how it worked to the older people in our group. The space was a bit cramped for our party. read more

Haidilao Hotpot Katy - Seafood Near Me - Katy, Texas

See all

Service was amazing, Hassan did such a fantastic job communicating everything. He really made the afternoon special. Thank Hassan!