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    Castro Moving Services

    4.3 (41 reviews)
    Closed 7:00 am - 11:00 pm

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    Jose and his partner were on time, friendly and very careful protecting the piano and the floors! OUTSTANDING SERVICE! HIGHLY RECOMMEND!!!

    Jorge and his partner did a fantastic job! They were on time, friendly and very careful with the piano, wood floors and stairs! We HIGHLY RECOMMEND Castro Moving Services! Great work!!

    Abby K.

    We had an excellent experience with Jorge and Castro Moving Services! They did a perfect job at a very very reasonable price. Everything arrived in great shape, and they moved amazingly fast! They were very friendly, patient and listened to my requests about fragile items and wrapped up our TV nicely. They have just a 2 hour minimum (compared to many other companies with 3-4 hour minimums), so it is ideal for students or young people who may not have as much stuff but still need help with large items. We were overjoyed at how easy, painless and fast this moving experience was, and it did not hurt our wallets. We highly recommend for students in the area.

    It was 95° out, but that didn't slow them down. Thanks team.
    Christian B.

    Fast. Friendly. Careful with all my stuff. Great Price! Couldn't ask for more! Thanks team!

    bed support legs not attached under bed
    Queen D.

    Please avoid this company.I wish I could give them zero stars for horrible service. First of all they were 15 minutes late for a 9am appointment. It should have been a simple move because the only thing they had to move was a couch, coffee table, entertainment center, 2 queen size beds which we broke down the week before 2 night stands 2 dressers and 5 medium size plants. So they started with the bedroom stuff and then moved to second level with living room items and plants. I went upstairs to make sure they had everything and there were 4 screws that came from my bed frame. I brought them downstairs and one of the guys wrapped them up and gave them to me which I thought was odd. So when they tried to take the couch down to the first level it kept getting stuck. One of the men Jorge kept asking me how was the couch brought upstairs and I told him over and over again the delivery guys brought it up. He said he did not believe that because they could not get it back down. I told him I did not care what he believed it came up that way and its your fault that you don't know how to get it back down. So after several attempts and almost 15 minutes later, they decided to hoist it over the balcony. So after an hour and a half we were on our way to the new place. Everything was going good until Jorge told me they were finished. So before they left, I checked the bedrooms and they did not even put the beds together, the mattresses and rails were taped up. I said wow so you are not going to put my beds up and Jorge said oh you want us to do it sure no problem. What kind of idiot would not put a bed together. So when it was all said and done it was about 11:45 so Jorge says ok it will be $300 I said 3 hours is not until 12:15 and you came late at 9:15 so let me call my husband. My husband was furious because Jorge wanted to overcharge us so he told my husband it will be $250. I gave him $280 even through all of that. Here is the killer part of this situation. I put my bed coverings on my bed and had a good night sleep. I did not think anything was wrong until I looked under my bed and found out that Jorge did not even put the support legs in the middle back on the bed. I was in disbelief so we lifted the mattress and there were no screws in the holes so I could have hurt myself if the bed would have collapsed. So the next day my husband called Jorge and he said that he could be back at my house at 5pm. So when I got off work at 4:30 I was rushing home to meet him there. Well my husband called and said that Jorge is not coming because he got tied up at another job. That was unacceptable so I told my husband to do a 3 way call and I told Jorge that he needed to come back to my house to fix my bed. He told me that he was busy with another customer and was tied up and he could not come until the next day. I told him I did not care he needed to come fix my bed tonight. My husband told him he did not care how late it was but he needed to come and Jorge said he would. Well he did not come so we are left to fix our own bed. My husband tried calling him today and he will not answer his calls. Unprofessional is all I can say and movers beware of this company. And then he had the nerve to give me his sister's cleaning service business card which I threw in the trash. I don't want to have any dealings with them at all. Update: My husband called Jorge about an hour ago from one of his other phones because he was not answering. And guess what he answered. He told my husband to fix the bed himself. ZERO ZERO ZERO STARS for this company.

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    4 years ago

    Jorge was very responsive. I called on a Monday evening and he was able to move my mom's piano to it's new home the next morning!

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    Page 1 of 2

    Ask the Community - Castro Moving Services

    Review Highlights - Castro Moving Services

    Jorge and crew of 'Castros Moving Service' did a great job in moving my upright piano up two sets of stair

    Mentioned in 13 reviews

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    Careful Movers

    Careful Movers

    4.8
    (846 reviews)

    Moving is already a time-consuming and stressful task, but with an infant, it becomes exponentially…read moremore challenging. Because of this, my husband and I knew that hiring a moving company would be non-negotiable. After researching and talking to close friends who used various companies, we decided to confirm with Careful Movers. They are not the cheapest, but they by far exceeded our expectations during our move. Starting with my inquiry, Mat, our Moving Consultant, was quick to respond and very patient in answering all my questions. Securing our moving date and processing our deposit were smooth processes. Leading up to our move date, Shenna called and emailed with reminders for any last-minute tasks and collected information so our moving team knew exactly what we needed on the date. On moving day, we had a crew of 3 movers: Enrique, Ismael, and Jose/Luis. They were punctual and arrived at our apartment right on time to get started on our move. After walking them through our apartment, discussing expectations, and signing the agreement, they went to work. This team was quick, and I mean QUICK, to disassemble and pack the truck. However, this does not mean they were sloppy by any means. Everything from our baby's furniture to our 75-inch TV was packed with the utmost care. Despite the rain, all of our belongings arrived safely at our new rental and were reassembled exactly as we asked. My husband and I are extremely happy with the services provided by this team and Careful Movers. We wouldn't hesitate to schedule with them again or refer them!

    This is my 3rd time hiring careful movers and I will state that they are UNCAREFUL movers. I don't…read moreeven know why I gave them another chance. The first time they broke off a piece of my dresser. Second time, they stained, my white couch even though I specifically told them that it is white and it needs to be covered properly, and I found multiple black stains on my couch. Then black stains on my dining table, scratches all over my dining table and dining chairs AND they even forgot to unload my wedding poster! I had to call to ask them a few days later once I noticed! This time apparently the truck battery was dead and they came an hour late to our new place. I am extremely upset that I had to take the initiative to call Sheena and ask about what's going on because I have been standing on my strained ankle waiting for them for 56 mins. But the main issue is Jose the dispatcher. He is EXTREMELY rude, kept talking over me and wouldn't let me speak because he just kept talking over me. I'm losing practically an hour. The main issue was why didn't anyone call me to let me know? If I was communicated, this would have been fine and I would be understanding of it. But what made it worse was that Jose said if I only paid 3 hours worth (since this move was estimated about 4 hours) the guys would have to stop their job and not finish moving our items...WHAT?! This is not our problem! The fact that Jose was saying if I only paid 3 hours worth I will not get all my items?! When I lost an hour due to their truck's battery?! I felt so insulted, more so as a dispatcher shouldn't you have called me to let ME KNOW?! I will never ever hire this company again. Extremely rude dispatchers, especially Jose. I don't know why I tried to trust this company 3 times now. Should have stopped after my last move. Please look elsewhere. Because I will say it again, they are UNCAREFUL movers! Hire them if you want horrible customer service, broken trucks, missing items, and damaged items.

    West Coast Moving Systems

    West Coast Moving Systems

    4.9
    (676 reviews)

    I cannot say enough good things about West Coast Moving. This is the third time I've used them, and…read moreonce again they absolutely delivered. Every experience I've had with this company has been professional, efficient, and stress-free. I especially want to recognize Roger and Anthony. These two are absolute beasts. We had an extremely difficult move with multiple stops, heavy furniture, tight spaces, and a very long day. They never once sat down, took a break, or slowed their pace. They worked hard from the moment they arrived until the very last item was unloaded, all while staying positive, professional, and taking great care of our belongings. What impressed me most wasn't just how hard they worked--it was the pride they took in the job. They hustled all day without cutting corners, communicated well, and made what could have been an incredibly stressful move feel easy. If you're looking for movers, stop searching and book West Coast Moving. And if you're lucky enough to get Roger and Anthony, know you're getting two of the hardest-working movers I've ever had the pleasure of working with. Thank you again, Roger, Anthony, and the entire West Coast Moving team. You've earned a customer for life.

    I highly recommend this Company. I was referred to them by a family member, and I called with only…read morefour days before my move. Fortunately, Robert did what he could to accommodate us and we were able to get my son and his girlfriend's things moved into their new apartment effortlessly. TJ and Leo came and they were amazing. They were careful with the items. They were quick, friendly, and very professional . It was well worth paying professional movers. The cost was reasonable versus making multiple trips from Fremont to Dublin and dealing with the crazy Bay Area traffic. Also, we spared the backs of our family members that are getting too old to move things. Do not think twice about hiring this company just do it, you will not regret it. Thank you so much to Robert and his team for doing the heavy lifting for us !

    Castro Moving Services - movers - Updated August 2026

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