food is nothing great drinks are also it's all about the view food is def not worth the price read more

Let me start by saying the view at The Castaway on Lake Road is absolutely breathtaking and easily the best part of the experience. Unfortunately, everything else fell short. The food was just okay, but definitely not worth the price. When I'm ordering prime rib, I don't expect everything else to be served in plastic--even our drinks came in plastic, which really took away from the experience. The appetizer was especially disappointing: extremely expensive for a very small portion. Overall, the restaurant charges upscale prices but doesn't deliver an upscale ambiance or level of service. The service was subpar, and to make matters worse, our table was wobbly, which added to the frustration. It's a beautiful location with a lot of potential, but for the cost, the experience just didn't match expectations. read more

Castaways - Seafood Near Me - Webster, New York

Warmly greeted upon entering with a smile we chose to sit in sun on a low 70 degree but sunny day. What a view of Lake Ontario! Comfortable seats and great service by Crissy we enjoyed every bit of the meal. read more

Castaways - Deck view - Seafood Near Me - Webster, New York

Called to try to make a Father's Day reservation in advance and was told it was first come first serve. We decided to come at 4:30 and have time to wait for a table. When we got there we were told 30 minutes so we grabbed a drink and sat. After 45 mins we went to the host stand and were told 25 more minutes. We were fine with this as it is a busy day. This happened 2 more times. Finally the last time at around 6:20 they told us it would be at least another 45. We decided to leave. If we knew how long we would be waiting we would have gone somewhere else! Train the hosts to be honest. Very frustrating to have waiting so long and not even be able to eat. read more

We were told no reservation unless a party of 6 or more. When we arrived the wait was 45 minutes of which we waited patiently to be called. We noticed several parties that came after being seated ahead of us. After another hour wait we asked the hostess where we were on the list she stated one party ahead of us she seated at least 3 or 4 parties that she knew ahead so she lied. We left and went elsewhere. This is the second time I've tried this restaurant it has lousy food but great view if you're friends with the staff. read more

I feel the need to warn others: do NOT order the salad from this restaurant. The $24 shrimp and scallop salad was incredibly disappointing. It looked like the lettuce came straight from a $2.99 bag you'd pick up at Wegmans, and it came with only four tiny shrimp and four tiny scallops--definitely not worth the price. To make matters worse, it was served in a wooden bowl that was so unappealing I wouldn't even let my dog drink water from it. Another person in our group ordered a pasta dish with a TINY BIT OF lobster that cost $50--yes, $50. It was listed as a special, so the price wasn't clear when ordering, which made it even more frustrating. The only positive I can mention is that the drinks were made well. Unfortunately, that wasn't enough to make up for the overall experience read more

Great food. Great service and Great VIEWS. We always have a wonderful lunch here at Castaways. The staff is top notch. We had the Crab Cakes, the Lobster Roll and the Lobster Bisque. We enjoyed everything. The shaded area was much appreciated as we could eat outside and enjoy the Lake Ontario views while not getting a sunburn. read more

Castaways - Lobster Roll with fries and cold slaw at Castaways. - Seafood Near Me - Webster, New York

Went there again this late afternoon and continues to be the most down to earth, beautiful service and overall ambiance as we sat waterfront eating 3 delicious meals! read more

Castaways - Main course - Seafood Near Me - Webster, New York

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Was looking forward to dinner at Castaways for a long time. Unfortunately it didn't meet my expectations. The server was abrupt, no eye contact, very curt. The menu selections were great as was the view. Nice seating indoors, outdoors under a cover with heaters, or right out on the open deck. The steak was overcooked and tough, a little of bites uneatable, vegetables luke warm, potatoes were not hot seemed like they had been sitting around. The Mediterranean haddock was very soupy and had a lot of feta to the point it was overpowering. I couldn't really taste the fish. I would like to try this restaurant again in hopes of a better experience. read more

Castaways - Seafood Near Me - Webster, New York

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The view here is really nice. The outdoor seating was great! Definitely a place for drink's. The food was okay. Service was standard for this area and time of day. read more

The food is very tasty! The crab cakes and the lobster roll are the way to go! You wanna go big order fried fisherman's platter!!!!! The service was quick and very delightful! Dont forget to grt outside when its nice out! The sunsets are GORGEOUS!!!! Watching it while downing a drink GLORIOUS!!! read more

Service!! The waitress was rude. She brought my soup entree out 20 minutes before my partners entree. So we didn't really eat together. The view is spectacular though read more

Castaways - Me waiting for food. - Seafood Near Me - Webster, New York

Come here during sunset just for the view as the food isn't that great and also pricey. There are chairs on the edge overlooking the lake, so you can come here for a drink instead of dinner. We came here for a date night. As you walk into the back, the view of the lake is gorgeous as you dine. To start off, our table had the Bruschetta Bread ($10) with 4 pieces of bread. The melted cheese on top was something different, but a nice starter. For my main course, I had the Seafood Saute ($39). This was essentially a linguine pasta topped with various seafood. The broth was salty, yet bland. It was also a bit messy to eat with the shells from the clam and the noodles splattering around with each bite. Because of how pricey this dish was, I managed to eat most of this dish even though it wasn't that appetizing. I did also get a side of vegetables that came with the pasta. I also tried some of the boyfriend's New York Strip Steak ($39), which was a bit overcooked. The food is more of 2 stars and really lackluster, but the view is great to bring up a star here. read more

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I'll first mention the ambiance. It was a beautiful day to eat on their patio and look at the lake. I don't even know if they have indoor dining. Part of the patio is covered. We both had the blackened grouper which was very good. Service was fine. I belive this is a seasonal restaurant so days are numbered this year. read more

The dish was delish, we say outside on a lovely deck overlooking the lake. Our waitress was very attentive and fun. The wind came up and the temp went down a bit she provided a heater. All in all it was great. read more

Castaways - Asiago Chicken - Seafood Near Me - Webster, New York

The view is amazing! The food (fried haddock sandwich and buffalo chicken wrap) were both excellent, as were the drinks. I only gave it 4 stars because the service was pretty slow today. But we will definitely be back!! read more

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First of all, the view of Lake Ontario is the best anywhere around Rochester. This is the place to go for a summer sunset. The interior is a little dated, but the bathrooms were clean. The menu is seafood heavy, but 2 out of 3 of us are not seafood lovers and we enjoyed our meals. I had the Prime Pork Porter House Chop with mushrooms, roasted red peppers finished with a marsala demi glaze. I opted for no mushrooms and this was a delicious, perfectly cooked, tender and flavorful chop. I recommend the Shipwreck cocktail as a summer must-have. We split a slice of carrot cake which was delicious, since our first choice of Italian lemon cake was sold out. I don't know if desserts are made in house, but they're good. I wish I remembered to take food photos, but only took sunset photos. The food is good, but not the star of the show. read more

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Decent little spot on the lake The fries came out seasoned and salted which is a huge plus. Food overall was average, but definitely on the pricier side. Coconut shrimp was the biggest miss: $17 for five underwhelming shrimp. Staff was great; they worked hard and kept things moving. I'd come back if someone suggested it, but it's not a place I'd go out of my way to remember. read more

Castaways on the lake in Webster was the chosen destination for our date night dinner. We did not have a reservation so we did expect that there would be a wait time. We were told 20-25 minutes by the very young hostess and then about a half hour later I checked again where I was told it would be another 20-25 minutes by the same hostess . It was okay though as we got lucky and there were 2 barstool's available so I got a cranberry and vodka short which was $9.00 and my significant other just got a glass of ice water with lemon. The bar tenders were very busy but the older one was pleasant and took a minute to exchange pleasantries with us so that was nice. When we were finally seated outside the view was worth the wait. Our waitress came a short time later and took our drink, appetizers and main dish order. She was also very pleasant but very busy. Our stuffed mushroom appetizer came a short time later they were hot and tasted okay I have by far had way better stuffed mushrooms elsewhere. When our food came a short time later it wasn't worth the price. My significant other got the broiled haddock with the rice ( that was the best part of his meal) and a vegetable. Because his haddock tasted okay as the rest of his meal did. I got the vegetable cakes a vegetarian version of a crab cake. Which was good it could've been a little warmer and the Cole slaw was very good but the French fries weren't warm and were definitely not to my liking. So all in all we paid $100.00 which included tax and tip and it wasn't worth it. The view is the only thing that made the evening worthwhile. read more

Castaways - Vegetarian version of a crab cake, French fries and cole slaw - Seafood Near Me - Webster, New York

You are there for the view, not the food. Service was great, servers were so friendly. The food is simply a meal, nothing special. Had the jambalaya which was watery. The crab cakes were regular crab cakes. We had drinks- pretty in color, low in alcohol content. read more

Castaways - View at sunset - Seafood Near Me - Webster, New York

$50 for a beautiful view of the lake but definitely not worth the price for quality and portion size of food. For lunch I chose the lobster roll. There was 2 large pieces of lobster and the rest was like shredded claw meat. The roll was not toasted. The side of macaroni salad was a joke. The fries were good! My boyfriend had the broiled haddock which was good but again not worth the price($18) It took awhile after we were seated for someone to acknowledge us and bring menus. The waitress kept walking by us and we watched as she cleaned off tables. She delivered the food and never came back to check on us. We were done eating and then she came and asked us if we wanted refills on our drinks. Ice tea ($3.95) which is steep. Tip; do not sit outside if you have a bee allergy as lots of bees, It was nice to take pictures near the water. read more

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Honestly was reluctant to go here with all the bad reviews. We went on a Sunday afternoon around 3 pm. Place was packed, service was definitely slow, no fault to the servers working their tails off to make their tables and guests happy. Food was a solid 8. The views are amazing! Our server was awesome and friendly. I don't ever write reviews but felt compelled to after reading so much negative about this place. Cheers! read more

Castaways - Seafood Near Me - Webster, New York

My 4 friends and I had lunch at Castaways on Friday Although it was beautiful to sit out on the patio, it was 1 1/2 hours before we got our food One of my friends had to take hers to go, bc she had an appointment We were never given more water We had to ask for ketchup and tartare sauce I ordered a blackened grouper sandwich but got fried haddock The waitress insisted it was grouper! I ate it anyway because Of the long wait, I was so hungry I would have eaten cardboard And don't get the coleslaw They serve it a cup not bigger than a thimble read more

Horrible service - restaurant management issue- We went around 4:20 when it was t very busy. And it took forever for the waitress to come and take a drink order. After taking our drink order the waitress said she was going to check in the specials and come right back. 20 minutes later, she came back and took our food order and we put in an additional drink order because of her lack of attentiveness he had ordered appetizers and after half an hour after we had ordered, nothing had come to the table when she did come she was carrying a tray with both of our dinners and the appetizer which was cold. She blamed it on the kitchen, but during that whole time we kept seeing her go to one table to another and not be productive at all, it was like she had a terrible case of ADHD. She blamed everything on the kitchen when we finally left it was packed and there were several people waiting for tables. I feel bad for Them. We walked out behind our waitress and overheard her say oh my God everyone's at a different stage I can't handle this. That's literally your job. The food was OK. It was mostly cold. We won't be coming back again unless we read the management is better. At the time we were there , my husband counted more than 15 people on staff and maybe 15 tables being served. Highly inefficient training if they need that many. The ambience was great. We were right by the water so at least we were able to enjoy the sunshine and the lake. read more

What fools we are! No atmosphere is worth the price, wait times, lack of service, and just "okay " sea food. Martini and Manhattan = $38. - just okay. 10 minute "wait time " turned into 30, seated / took another 20 minutes after asking if there was a server. Server finally came up, apologized, said no-one was assigned to our table but she would take us. Finally given water, full order placed. After 45 minutes and showing our impatience, our food arrived 20 minutes later! We paid our bill then so it wouldn't take another hour. So just shy of $200. we left saying "never again"! read more

Better off getting a pizza and watching the view from the park. We live about 5 minutes away and refuse to eat here. It's dirty and the food is sub par, but priced like a Michelin star restaurant. Hoping something new comes along this spot. read more

So, let me start by saying that I own a restaurant in Toronto and i a loathe to slam a place knowing how hard this business is, but this occasion totally missed the mark when it Should have been properly handled. We had a 7:30 reservation for our friends anniversary who live in Webster and highly recommended this place after being there many many times. We came from Toronto to celebrate their anniversary with them and dinner was on us. It was very busy when we got there on time and after some cajoling we got a table outside. Beautiful view,, can't beat it!, We didnt see a server for 15 minutes but when she came we ordered drinks and an appetizer to start. 25 minutes later we got our bottle of beer, glass of wine and 2 margaritas. At the 50 minute mark, no appetizer had shown up yet when we had to ask the server if we could maybe order our mains??? One hour comes around and finally our quite cool mushroom app shows up. Although fairly cool they were quite good. Server didnt come back as she was in the weeds busy.... 90 minutes...that's right,,,an hour and a half later our food showed up...and it was wrong and incomplete.. mine was chicken French over pasta and it had to be removed and cool pasta shoved under it.... The stuffed haddock had no potato with it for 10 minutes as they didn't have any...the server did bring rice tho which my friend didn't want. Now I get it after being in the business for 17 years, but here's what I don't get.... Firstly... they were busy when we came in and perhaps the hostess should have advised us there may be a delay in getting food...but no... not a word The server might well have mentioned the kitchen was rammed and have patience... by the time we got our food the place was very empty.... I got up from the table and asked the longer haired young. man bussing to ask the manager to come see me.... Server told us the owner and manager knew about what happened,,, ok, great... The bill came and they had taken a margarita and a glass of wine off our bill, and had comped 2 desserts, but NEITHER the manager NOR the owner bothered to show their faces to apologize for ruining my friends anniversary.. Sorry.... That kind of behaviour in a supposed higher end restaurant is totally unacceptable. This could have been handled very differently and they would have not felt bad recommending the place nor having their anniversary tanked, Sadly they live in Webster so I can bet a lot more people are going to hear of this completely shitty restaurant owners behaviour, What the heck is wrong with people. You own a business, you messed up badly..and you can't be bothered to say sorry. We won't ever be back and sadly our friends, who were your neighbours and customers won't be back either. The food was good, . I won't complain about the taste You are lucky you have a view is all I can say read more

Terrible terrible terrible experience . Never ever returning . How can a location with a great location in the water have such terrible food and service ? Not to mention dirty and dingy interior . Just be competent and you would have a gold mine ! Slow, slow service, salad that smelled like fish oil , items ordered never brought to the table. $84 dinner for crap and bad experience ! Just avoid ! read more

My wife and I dined there on Sunday afternoon. The view of the lake from the patio was amazing. Food was great- service was also great. The only complaint I had was - we ordered 2 glasses of Chardonnay. It was 12 dollars a glass and it was terrible. I would go back but not buy wine again. If you don't like seafood- there is not a big variety of non- seafood meals. And there are no gluten-free options here. It's an hour away from our home-but I will be back. read more

Experience would have been better if I didn't have an uncomfortable experience with a racist staff member (warning). Today I went to this restaurant to treat my boyfriend and his dad to a nice dinner while enjoying the views of Lake Ontario during sundown. I heard of this restaurant prior to coming here since my boyfriend came here a few months ago to visit friends and family and they stopped and ate here/had a good experience. Just to give you the specs of my group this evening; my boyfriend and his dad are from western European descent while I'm Japanese/Korean. When I first arrived at the restaurant I wanted to wash my hands before eating since I had pet a ton of friendly dogs/ I also held the door open for people leaving as well as for my boyfriend's dad to come in. I went to the bathroom for just a few minutes and when I came out I couldn't see either of them so I assumed they were seated by the hosts. There were two staff members present at the entrance when all three of us walked in so I asked one of the staff members if they have seen where my boyfriend and his dad went and I immediately got a rude response back saying that she doesn't know, more specifically her saying, "how would I know". I think the other staff member noticed the rudeness and told me they were seated outside. Thank you other staff member. I found our table and I just sat there trying to comprehend what happened because there wasn't any reason why this lady was so mean to me for no reason (I wasn't blocking her way or the entrance, there was no line behind me, ect) so I assumed she was just having a tough night. I completely understand working in the food service industry can be tough and she might have had a bad day or something so I just brushed it off because I intended to have a good time with my boyfriend and his dad before heading off to NYC tomorrow. BUT then this is the reason why I wrote this review; the same staff member goes and talks near the bar to some other colleagues and says a racist joke about me; I clearly heard her say "so she didn't ask for Chinese food?". My appetite immediately went down after hearing that. I really tried my best to have positive thoughts on people but this was incredibly disrespectful. Thankfully, our waitress was really kind to us and the other staff assisting her. There was actually a time where the racist staff member briefly came when our food was ready and she yapped at a staff member who placed our food on our table instead of the table on the side before presenting it to us. I also heard this same lady complain at the bar again about a new guy mixing up drinks or something- instead of venting it in a place where customers can hear you everything you say I would probably just go and help the new guy out or tell this to them in a more "employees only" area where another staff member could help that guy out. I can honestly say I felt uncomfortable from this whole experience just by that one staff member treating her own colleagues and myself with such disrespect (now I know the difference between good and bad servers). I couldn't down my food but it might have been delicious if my appetite didn't drop from all of things I mentioned above. I wanted to write this post in case some other people have had same experiences with this waiter, I'll attach a photo (she managed to photobomb one of my Snapchat videos so I luckily got a photo of her) The plus side was that the sunset was beautiful, there was space for parking. I just hope my boyfriend and his dad had a good experience today. read more

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So pretty but the food is really, really disappointing. We knew it wouldn't be the best from the reviews but it was still underwhelming. We essentially paid $200 for food that was worse than microwavable meals because those at least have some seasoning. read more

Where to even start? It's just bad. The view is great! The food is horrible. They could have a goldmine here if they served great food, cleaned the place up, and hired friendly staff. It's so dark and dingy inside, the bathroom was filthy. Calamari is bad, had some of the worst flavorless mussels I've ever eaten. 2 appetizers and 8 drinks (4ppl) and it's $175 ?? You have to be kidding. We will not be going back. read more

We have been coming to castaways for decades. I feel like I'm on vacation the view is incredible. We went yesterday and I must say the service was terrible. We watched people seated after us getting appetizers we still had menu's as did 2 other tables One couple left. Christine was always our server and when she walked past I asked her if she could get us water etc. She gave us A1 service, I so appreciate it as I know she had quite a few tables. Our food was so good hubby said his fish fry was the best and I loved the coconut crusted grouper. I left one star off d/t the half hour we were ignored. Thanks again Christine, you made our night special. read more

We visited Castaway's on a Monday afternoon. Not too busy ...about 3 waitresses with 7 tables. The drinks were good, they were out of some beer selections listed on the menu. Ordered the lobster roll and fried fisherman's platter. Food was good but lobster roll definitely had imitation crab in it, pretty disappointed. Also not a fan of wild life walking up to me while I'm eating . Will probably return for drinks and the view only. read more

Castaways - Lobster roll Fried Fisherman Platter - Seafood Near Me - Webster, New York

First time dining here last night. Beautiful deck/eating area outside. Our server was very friendly and attentive. That's where it stops. It's got an outdated inside dining area. Looks dirty and from the 70's. Menu is overpriced for what it is. Side salad tasted like it sat in the refrigerator for days. Ranch dressing was not homemade. Even I can make a homemade salad dressing. It was awful. Hardly any non meat options to chose from. Pasta Rustica was bland and soupy. Fish fry my husband had was a 6/10. Wont go back for anything other than beverages. They could have a gold mine if they made some Changes. A view of the lake is not worth this bland food! read more

Ambiance 10/10 Lake view was lovely, Music was perfect, not loud, nice choice in selection. Server was wonderful & kind. Lobster Bisque & French Onion soups were perfect. Some of the other foods .... Not so much. I never send food back... this time I had to :( A little over-pricey in my humble opinion. Honest & Fair Review. read more

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Really disappointed with this place. The service was rude, not friendly at all and the whole dining experience wasn't great. The table wasn't cleared after the appetizer, food was brought out at very different times causing some people to have their food while others continued to wait after already waiting awhile. I was also disappointed with the quality of the food. You're paying the prices essentially to see the water... not to eat good food. I don't know if I would return, the view was nice but the food and service were really bad. read more

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We had a wonderful evening. The staff was very accommodating when our group of 5 needed to move under the tent to get out of the drizzle which had just started. The food was excellent from the scallops to the Mediterranean fish ( smothered with a delicious mixture of olives, etc.). The service was timely and excellent. We watched the sun set over Lake Ontario which was a great ending to a wonderful evening. read more

Food, service and view are all amazing. Highly recommended 10/10!! You will not be disappointed!!!

We went for dinner last night. Absolutely beautiful view on the deck. Costumer service was quick and tidy.... I order key west shrimp skewers over rice and by gosh didn't disappoint, boyfriend ordered the coconut shrimp and he wanted to order a second round. If your looking for steak or seafood, this is where you need to be! read more

Castaways - Key west shrimp skewers over rice and coconut shrimp with baked potato. - Seafood Near Me - Webster, New York