The Mazda service is excellent. They treat you with respect and focus on you when you arrive. Stephen and the rest of the crew are professional and courteous. read more

Don't even buy used car or truck here!!! They are selling defective cars/trucks! Their customer service is awful too.

Been driving a Mazda for years!!! Love it and love Cardinale Mazda!!! Great customer service!!! This is the only place I would ever buy a car!!!! read more

I brought my used Mazda 3 in for an oil change today, had great service. Even though they were busy they still fit me in and took the time to answer questions about my car and accessories I could add to it. Will be back for more service for sure, if you go ask for Chuck . read more

We were referred to a Mazda dealership by our mechanic to repair a timing cover leak that our mechanic was unable to do. We chose Cardinale Mazda because it is the closest location to us. We took our car there, requested a timing cover repair. They had our car for 4 1/2 WEEKS, at which time they told us the car DID NOT need a timing cover repair, but it needed a new purge valve and a new oil pan gasket. Two parts that we already had replaced on the car a few months prior. We explained that, to which they said,the parts failed because they were not Mazda parts. We trusted them, and authorized repair. They charged us $1090 for that repair. When we finally got our car back, we only had it for one hour and the check engine light came on again and it was running worse than it was when we initially dropped it off with them. We took it back, they had the car two weeks. They told us it needed the timing cover resealed! The very thing they told us it did not need the first time we took it to them! They also told us it needed an ignition coil replaced. We once again trusted them and authorized the work. They charged us $1700 for that repair. We got it back and 2 days later the check engine light was back on and a week later it was leaking oil again! We then began closely looking at all the paperwork they had given us after the repairs they did. The first time they had it, the mechanic noted it was misfiring, and could possibly be the spark plugs, but DID NOT tell us that when we picked it up OR further inspect it as to why it was misfiring, instead, they sent it home to us knowing it was misfiring! When we took the car back to our mechanic to pull the check engine code it was the warm up catalyst below threshold. In a nutshell, because the engine coil was bad and we drove it back to Mazda not knowing, it did damage to the catalytic converter! So, in addition to the $2800 we shelled out at Cardinale Mazda, we are now faced with a costly catalytic converter repair. Oh, and by the way, the oil leak that NOBODY could figure out? Next time, Mazda, check the engine mounts! The engine mount was leaking oil! Yes, the engine mounts house oil! You should probably know EVERYTHING about your cars before you pride yourself in your certification and skill! They get 1 star for at least providing us with a free loaner car throughout the whole ordeal! read more

I purchased a 2016 Mazda CX-5 in November, 2015. I have had nothing but problem after problem with this car. The battery keeps dying. About two months ago, I had to fight to get a new battery. The Service Dept. kept telling me that they had charged the battery overnight and it was fine. No No No. No one seems to get to the bottom of this. The car has 5000 miles and this morning same story. I have left two messages this afternoon with the Mazda Service Advisor and no return call. I cannot call a tow truck and simply have the car taken there with no prior notice. I am so frustrated with this car. It seems dependable for awhile and I relax then BOOM same problem I am a 72 yr old grandmother who lives in the country, picks up grandchildren a couple of times a week and depend on my car. I hate to lose money on this car but.......I cannot run the risk of it quitting me all the time read more

I purchased a used Jeep, from Mazda back in 2008. With the purchase of a car this dealership offers free car washes& free oil changes for a lifetime. WOW! You would think great deal right? WRONG, so I have serviced my Jeep about 6 times and thought all was ok. NOPE this last time I went May 2011, Chuck the service manager reported to me that oil was leaking into my transmission, suggested I go to Jeep services and see if my car still had warranty. I did as Chuck suggested turned out my warranty had expired so I went ahead and made an appt. with Jeep and turns out I was told by Jeep that who ever did my oil change didn't do a good job, and left the plug loose, hence the leakage. Had to end up having plug tighten, oil pan sealed and filter replaced all totaling over 300$. I have learned my lesson and will never again take my car to get serviced at Mazda! (FREE or NOT) read more

Awesome customer service, makes every service quick and easy. Manager Chuck S. allways friendly and informative.

Worst warranty repair service ever. Gave Cardinale Salinas a chance because my Mazda dealer changed ownership. Do Not try to tell their service manager Erica anything about auto repair because "her mechanics know everything with their 25+years of experience" [she must be referring to those constantly cussing anything and everything guys, who are certainly not concerned (at all) that people in their waiting room have to hear this...] now that's a bad experience, and unlike any repair shop I've ever been to. When asked, I told them how to diagnose the intermittent transmission main pump noise since they understandably are not transmission specialists (transmission warranty replacement needed) they got pissy and service manager Erica returned my car refusing to work on it, and even canceled my free car rental (that had been previously agreed upon) so that I would have to pay for the 1-day rental cost. Hmmm...Maybe they should have asked if the customer also has 25+ years auto repair experience, which I do. I was just happy to get my car back without damage and never see them again. My car was repaired at another shop and that brings a genuine smile to my face, unlike the arrogant one Cardinale impressed on me. Let this dealer listen to their own cussing employees, I won't. Thanks Yelp. MC read more

Bad experience, especially following a stellar experience across the lot at Cardinale VW....Mazda accepted a deposit on a car to hold it until it was ready for test drive and sale...called us 2 days later to say the car had been sold to someone else. Classy moves. Maybe we aren't completely soured on the Cardinale "way" but only time will tell..... read more

I spoke to the Fleet Mgr. Art Sabiniano regarding my trade-in and he expected me to take a $7000 loss on my trade-in, which was a new car I had only a little more than a month. Previously, he had given me this pitch about being able to give me the best deal. In my opinion his so-called offer was an insult and equivalent to a slap in the face. Warning--STAY AWAY FROM THIS DEALERSHIP AS THE PEOPLE WHO WORK FOR THEM AT THE TOP LEVELS DO NOT APPEAR TO BE HONEST NOR FAIR. read more

I lovvvve Art and my new Mazda CX5! Things couldn't have gone better! Everyone there was sooo friendly...I was expecting to walk into a shark tank, but there wasnt any pressure to buy at all..Art answered all of my questions and made sure I got exactly what I wanted! read more

My family and I have purchased a combination of 5 cars from Cardinale! We have all had an AMAZING experience. Everyone was courteous from the get go, interested in what I was looking for, especially my price range, and the finance officer took his time in finding me the BEST finance option available! I have my Mazda3 Sport regularly serviced at Cardinale as well and have always had a pleasant experience with the guys at Parts & Services. If I ever decide to buy another new car, Cardinale is where I will be going! read more

Matthew with Cardinale Mazda, was great , informative , knowledgeable and loves his Mazda's! We shopped around went online , to find a Mazda 3 commuter and found one at Cardinale Mazda in Salinas, we test drove it and was in our price range so we decided to make a deal! Matthew and his finance manager were great easy to work with no hassles, we worked out a deal and walked out happy customers. Thank you Matthew Torres! ~zoom zoom read more

Took my car for services I was impress they have new services advisor Leo and new manager.There office look better and the services was fast and they did wash and vacuum may car. read more

We are a hard core mazda loyal family for the last 15 years and Cardinale Mazda has been our dealer from a mazda Rx8 to the mazda cx9 as a family we have gotten over 20 new and used mazdas we love to keep coming back to the best service but most important to the same faces same people over and over not to many places have that and that says a lot about a dealer if they love what they do and there happy we as customer's can see and enjoy great customer service way to go Cardinale Mazda !!! 2016 mazda cx9 rocks!!!! read more

Omg! This place is amazing! Ive been buying cars for years and im must say this was the best experience I've had! I live out of town and Javier and his team drove over two hundred miles for the sigining of the contract! From day one I had nothing but professionalism and rapid productivity from Javier and the sales team...this place rocks! Thanks for the great experience! Wooo hoo! read more

Thank you, Berto & Paul for helping me get my first car! Both worked with my terms. I am very satisfied with my car! I recommend you guys to go check out Mazda if youre buying a new car! Ask for Berto or Paul! read more

I just purchased a brand new 2012 mazda 3 from Cardinale Mazda and i couldnt have asked for a better experience. Not only did i get a great deal but they made my lease return process simple and conveient for me. Both people who helped me (Miguel and Cesar) were very helpful and answered all my questions. Thank you so much and i will continue to do buisness with them in the future. read more

Came in there because we were in the area. Serious about getting a Mazda. They had a nice one, though it was newer and more costly than I was targeting. Met a nice salesman (forgot his name) outside the dealership. We sat at his desk, and he helped us do some online searches. When we started inquiring about the nice 2016 CX-5 Touring SUV sitting right outside, a "sales manager" took over. He talked like a nice guy, but he was misleading throughout the discussions. Told us that to Certify a car, it cost the dealership $2k. Not true: bought the identical car today elsewhere and it was about $900. He was smug throughout the whole process, telling me how much experience he had and that he didn't need the job. We talked about the Philippines, his native home and where my dad fought in WWII. Tried to bond with me, but when it came to the car, he was inflexible and told me untruths about the car and cost. He led us to believe we were on the cusp of a deal, then after "talking to his boss" (How many levels are there??) he came back demanding $500 more...said that "management" wouldn't support the deal. This after he boasted like he was a big shot. Hogwash, if he couldn't approve a deal within $500. We were ticked off and left. Feel like we were jerked around. Can't recommend this place. Wasted a lot of our time. read more

Hey this was my second car purchased from this dealership. Went looking for a pre-owned vehicle and found it. The salesman (Art) was respectful and not pushy. Also Hector, the manager did a good job. Ultimately, the deal went through on the terms I was looking for. This car will be with me for awhile- but when I'm ready for another I plan to go back. Have had this car for one year now and the service I've received in the service dept- oil changes, etc has been great. No negative experiences- I even take my older Nissan for servicing here and it always works out well. I appreciate this dealership and the staff. I recommend them. read more

i bought a 2008 MazdaSpeed3 from Cardinale, never have any issues with them at all, i get all my oil changes and services done there also, great on the prices, i recommend this dealer to all of my friends and family!! read more