yesterday I got a flat while out visiting patients. it really threw a wrench in my morning. I asked a man at chevron where I could get help with my flat. He sent me to Dicks. I'm very happy with the services provided. Great customer service. Highly recommend call or stopping her for all your automotive needs. If they can't do it they will refer you to someone who can. 10/10 read more

We ended up needing to call Dick's Towing after a really scary situation--my boyfriend's tire blew out while we were driving in separate cars, and he started swerving left and right. It honestly could've ended so much worse. Thankfully, they were available right away and able to tow us all the way to San Jose, which is where we were originally headed. Lorenzo helped us, and he was amazing--super friendly, communicative, and reassuring during a stressful time. On top of that, they gave us a really fair price. The only thing that dampened the experience a bit was the receptionist who answered the phone. She sounded like an older woman and came across as pretty rude. When I called back a second time because we had lost track of Lorenzo while following him, I asked where he was, and she responded with an attitude along the lines of, "What do you mean he's with you? He's supposed to be towing you guys," instead of trying to help calmly. I ended up just asking for his number. Aside from that interaction, everything else--especially Lorenzo's service--was excellent. He really turned a stressful situation into a smooth experience. read more

Super nice, super helpful. Had something come loose in my car 30 minutes into a three hour drive. Popped the hood, tightened it up, and sent me on my way. read more

They are a great shop. I had my breaks and oil changed. Along with replacing a broken wheel stud on my Hyundai Elantra. Thanks again!! read more

Very responsive and friendly! They towed my car to San Jose without any issues. Really appreciate Florencio's timeliness and he was super helpful. read more

I had to get my car towed and they came in a timely manner. They were kind, efficient, and transparent. Highly recommend this company after my experience! read more

Amazing kind people !!!! Highly recommend their service. I was stuck on a shoulder and Jeff arrived within 30 minutes and rescued me.. He is a very kind man and talked to me a lot along the way. They diagnosed the issue effectively and even helped me get the part within an hour!! :) they are very hard working people and are very good at what they do, I wish I could give them 10 million stars!!! Thank you for helping me get home :) highly recommend these guys read more

Found myself in a crunch at a HipCamp property where I stuck my rental van. I called and within 30 minutes, they arrived. No longer than 30 minutes later, we were able to get my van out and we were able to enjoy the rest of our day! The tow truck driver was extremely nice and accommodating and even helped look through an owners manual with me. The service was affordable too! Cheers. read more

Dick's Towing & Auto Repair - Auto Repair Near Me - Prunedale, California

They charge too much for just a check. The charges don't even apply to any potential repairs. I can get better deals than that at the dealership. I can't speak to the actual work since I couldn't afford to use it. read more

I love this place. Everyone is so nice. Very accommodating. I will never go anywhere else. I do not feel taken advantage of as I have at other places. read more

They are very professional there and do great work. If you live in the Prunedale area, I would definitely recommend going to dicks, towing and auto repair. read more

This is the place to go for honest and friendly service. As a woman, I'm often put off by auto places. I feel like a sitting duck just waiting to be taken advantage of, because of my limited knowledge with autos. This place took all those fears away and provided me with the best customer service. I felt confident in making the decisions concerning my vehicle because Mike took the time to explain the problem and to lay out the options. The atmosphere is welcoming and the staff is kind and knowledgeable. All the customers were greeted as family and made to feel comfortable. In the several hours I was there, every customer left happy and confident in the work that was performed. I would absolutely recommend this business. read more

Great customer service, awesome job, and great price! Strongly recommend and super friendly!

Trustworthy. Friendly. We've done business with Dick's Auto for many years. Mechanics will even suggest great estimates for minor body & auto work I've asked about. Lowest smog check prices I've found. You cant go wrong here. Ray & Joe Nigro, Prunedale residents. read more

We called for a non emergency tow, but could only do certain times because of our work schedule. They were helpful in recommending a scheduled tow the very next morning. Lorenzo, the driver, was super helpful in getting it towed without damaging the vehicle since it was non-operable. He was very patient with getting it on the truck as well as putting it in a tight space. He also showed us how to put the car in neutral since the car doesn't turn on. The whole process wasn't an easy task, but Lorenzo was very patient and helpful. read more

Had Jeff show up within 15 minutes of my call was stuck in a trench, pulled me out in 5 minutes 75$ later I was on my way to work. Jeff was absolutely professional and extremely punctual awesome service highly recommend...!!!!! read more

Excellent service at very reasonable rates. They provide clear and concise explanations of what is wrong and how to fix the problem.

We were ready to head out with the truck and trailer when we realized that the truck battery was dead. It was so dead that our neighbor couldn't jump start it. I called Dick's and spoke to a lovely, polite, clear speaking young woman. That was definitely a change after years of speaking with Charnie or Milton, whom I loved but they could be a bit scary! She advised that Jeff would be out to the house within 10 minutes. He was, and 10 minutes later, we were on the road to glamping in Cayucos. YAY for Dick's!!! read more

Toke my truck in for a smog and was told it didn't pass so when I got home I popped the hood only to find my engine and engine compartment full of oil, so when I called and talked to person who worked on it he told me he had pulled oil cap while engine was running well you think he would've told me that before I left now I have to pay some one to clean it come to find out he was the owner. This place is dishonest and don't tell you they screwed up if you want a job well done don't go here if I could give a zero I would read more

Chevron in Prunedale is where Honda Civics go to die. My daughter's Civic gasped its final breath in their parking lot a few months ago, and my Civic decided to expire there last Thursday. At 6:00am. In the rain. My wife picked me up, I went on with my day. That afternoon, I was referred to Dick's Towing by our insurance agent. The initial call for assistance was at 2:00pm. Dick's seasoned driver, Chung, had my poor Honda home within 30 minutes --and we have a steep, treacherous driveway with little room to turn around. And while Chung may express himself with an economy of words, he spares nothing in good old fashioned service and wisdom. read more

I dropped off my truck Saturday for a smog cert after just purchasing it. It was not running very well and they kept it to look at it. They gave it a quick tune-up and snog. They were very professional, accommodating and inexpensive. They will always get my auto repair from now on. Thanx. It was good to see that there are still honest auto repair shops out there. read more

My daughter and I broke down on the off-ramp of Betabell Rd. We requested AAA and waited for over an hour, they were unable to find us a tow truck. It was getting dark and we were alone and getting quite nervous! We decided to try to get a tow truck ourselves. I only had to make 1 phone call and 30 minutes later Ryan arrived. He was extremely nice from the first contact on the phone and even called when his navigation said he may be a couple minutes late. He arrived before his estimated time! I know he was just doing his job but the service experience was beyond my expectations! Thank you so much for coming to our rescue!!! read more

I highly recommend this place ! What's not to trust, They are a bunch of firemen! What more can I say, except they have taken very good care of my entire family since1982. They have always gone over & beyond! read more

Wow this place is great! How nice to finally find a mechanic that is honest and has integrity with great prices! After having a nightmare with a garage in Watsonville, I was talking with neighbors and they recommended I try dicks. I called them immediately and they were booked for about a week but I made an appointment right away. They have a very convenient safe way to drop your car off after hours and that's what I chose to do. The very next day I spoke with Jacob on the phone and gave him the backstory on what was going on with my car and how the other garage had dismantled my windshield wipers punitively because I had contacted the bar (bureau of automotive repair) because of no communication and them having my car for so long, 30 days! Jacob was able to put my wipers back to working, found the issue that was making my check engine light go on, and told me that what the other mechanic had said was NOT what was going on with my car. I did NOT need a whole new engine at all. My car is running perfectly. Not leaking, no engine problems, can pass smog and I can't say enough good things about this place. Local, convenient, knowledgeable, honest, integrity, with great prices. What the dodge dealership would have charged $450 to do, Jacob did for $110! Five stars all the way! read more

I had a very good experience with this towing company. First off, our driverJohnathon (please excuse me if I spelled his name wrong) was very nice and professional. Gave us what was the best quote of the night to take my car to my home and did it within a very good time. Not only did he do that but he arrived to our location within the given time frame. Secondly, when we got to my home he parked my car in spot where I didn't have to struggle to get my car onto the driveway. If I ever need a tow I will definitely call this company again and I highly recommend them to anyone who needs a tow. 5 stars all the way. read more

Went in for a Smog Test today as I've had service done at this business in the past. Was there for only 20 minutes and was charged for a full hours labor. Not too pleased in that regard so I'll probably take my business into Salinas next time. read more

Jeff and the crew are amazing. I dont trust my vehicles to anyone else! Dont get your car worked on or smogged anywhere else, they do it all and do it right the first time read more

I've used Dick's when he was across the highway. Great, fast reliable service. I have real trust issues with mechanics, but the staff at Dicks are honest and capable of assuring me my car will be fixed or smogged right and at a fair price read more

We were traveling across the country and our truck's engine blew. As terrible as that sounds we couldnt have landed in a better place. This auto shop was absolutely amazing. They were the nicest, most honest and genuine mechanic shop we've ever experienced. They went above and beyond to help us figure out options, housed our car on their lot and checked in with us whenever they got the chance. They gave us an AMAZING UNBEATABLE price for everything and made our unfortunate obstacle so easily fixable. We cannot thank them enough. Wish this was our hometown mechanic. We will be sending anyone we can their way. read more

After a long series of road service phone calls (8) to my insurance company, who I have since canceled. and towing companies 130 miles from my location calling me, they finally got it right and Adam from dicks towing showed up. From there nothing but great service. Mini was dropped off and Adam (nice guy) followed up with call to let me know. Their on speed dial now just in case. Great service! read more

Discovered nail in one of my tires one morning. I drove over and asked if they could remove & plug it. Even though they had 3 other customers waiting, I received fast friendly service completed within 10 minutes for $12.00. :-D read more

I called to make an appointment to get the tire pressure checked on my RV. (Has duel tires in the rear and the valves are hard to get to.) I have gone there for other things with different vehicles, and have always been treated fairly and charged a fair price for work done. This time they were very nice to check this for me and didn't charge me. Thanks guys.... read more

I've had many experiences with Dick's in Prunedale. From fixing a flat (many flats) to breaks, belts etc. They NEVER overcharge. They won't try to get you to fix stuff that doesn't need fixing, which is a huge plus to me as a woman who doesn't know much about cars. I agree with the other reviewer, if you're coming in to chat about random stuff, forget about it. They are super nice though, just put mechanical matters first. read more

They did the work I asked for at a fair price. More than fair, actually. They ran into some extra labor, but stuck with their estimate. Quality work from an honest shop. read more

I was amazed at how efficient, professional and trustworthy Dick's Towing was. The tow truck arrived on time. Frank, the driver, had my car out of a steep embankment in 20 minutes! They charged me a fair price, which matched the quote I received up front. I would recommend Dicks to any family member. read more

The radiator in our truck broke while traveling thru the area on a Sunday evening. We found this garage using YELP and left it using the night drop box. It was fixed in a timely manner for a fair price. We returned 2 days later to pick up the truck (almost 2hours from home). The following day the truck was steaming again. The belts were rubbing against a hose and wore a hole in them. Returning the truck to the garage was not an option. We purchased replacement hoses and antifreeze, studied videos on YouTube and made the repair ourselves. The original hose was installed backwards/upside down by the shop. Everything has been working fine since. I have sent them receipts for the supplies and am expecting retribution for the material costs and labor but the customer service manager has always just stepped out or is not available. I would have rated them much higher based on our initial contacts. Not being able to get a response now is very frustrating and infuriating! read more

brought my moms car in for minor repairs and a smog. mechanics here were friendly and knowledgeable. dicks did not overcharge me and exceeded my expectations for a car repair shop. i will definately be coming back in the future and will recommend this place to everyone. thanks! read more