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    Auto Care Towing

    2.0 (4 reviews)
    Open Open 24 hours

    Services - Auto Care Towing

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    8 months ago

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    6 months ago

    Absolutely the rudest staff you can encounter. I hope no one ever has to deal with a repossessed vehicle that goes through this business.

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    2 years ago

    Business owner information

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    Rosalee S.

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    4 years ago

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    Rosalee S.

    Thank you for the kind words! Glad we could help!

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    On The Go Roadside Assistance

    On The Go Roadside Assistance

    4.7
    (95 reviews)

    I called On The Go roadside assistance for help with a flat tire and they got me back on track…read morewithin 30 minutes. Throughout the interaction, they were very professional, prompt and never condescending. Their prices are very reasonable too for such a critical service! Overall, I'll highly recommend this business for anyone stuck in an unfortunate situation needing assistance.

    Absolutely outstanding service from On the Go Roadside Service! I would give them 11/10 if I could…read more After waiting more than four hours for a previous roadside technician who never showed up, I was finally assigned to On the Go. I spoke with their dispatch agent, who was incredibly kind and helpful. Although I was originally told the appointment would be around 7:30 PM, he understood my situation and get a technician to me as quickly as possible. Within about 35 minutes, he had someone arrive at my door. My technician, Jonny, was fantastic. He was extremely knowledgeable, professional, polite, and genuinely pleasant to work with. When he arrived, he was unfortunately stuck at my community gate for quite a while because of an issue with security. I had to run over to help get him inside, and I felt terrible because he was being treated disrespectfully. What impressed me most was that Jonny remained completely calm and professional and never became upset or rude. His patience and attitude really stood out. Jonny repaired my tire and also checked and added air to all four tires. He was efficient, careful, and clearly knew what he was doing. I also want to give special recognition to the dispatch agent for going above and beyond. Since I had already spent hours waiting for the previous service, he even arranged for the tire repair to be done at no charge. That level of customer care meant a lot to me. From the dispatcher to Jonny, everyone I dealt with was kind, responsive, and professional. After such a frustrating experience with the previous roadside company, On the Go completely turned the situation around. I highly, highly recommend On the Go Roadside Service! Jonny was excellent, and the customer service was some of the best I've experienced. Thank you for coming through when I really needed help! 11/10!

    ABC Roadside Services

    ABC Roadside Services

    4.7
    (38 reviews)

    A family member recently passed, and we needed to have his hybrid car towed to the dealer as it had…read moresat in the parking garage for over three years. Basically a brand new car, this hybrid was dead, no power at all. I filled out the Yelp information stating the make and model of the car, the location in a parking garage and the circumstances of why I needed the tow. I had Yelp send out projects to four towing services. I chose ABC Road Services [I am confused by the different company name, listed in Google as F&G Towing, instead of ABC Road Services as listed in Yelp ...], as they were the cheapest quote. . . and the owner said he may be able to fix the problem without a tow. The owner came over and tried to charge the car's auxiliary battery. No go. He told me after fifteen minutes of attempted charging, that the battery was dead and the hybrid battery also had no power, and that we needed to tow the car. However, since the aux battery was dead, the car could not be put in reverse. Also, the flatbed he brought was too high to carry the car through the garage. He suggested buying a new battery to get power to place the car in neutral to roll it out to the truck. I went out to purchase a new replacement auxiliary battery and scheduled to have the tow company return the next day (as the dealer had already closed). Another tech came out, and first wanted to try charging the aux battery again. It worked! There was enough charge to start the vehicle, with no need for replacing the battery or towing the car to the dealer. The problem, according to the first technician, was that the charger that the owner brought was not compatible with the 12v battery. The second tech had a 12v charger. He told me to keep it running to charge the aux battery. He then left for another job. Unfortunately, after running the car for five minutes to charge up the battery, I turned off the car and it promptly died - again, no power. As I found out later through research, these hybrids often do not have alternators to regulate the battery charge, relying instead on regeneration by braking and by engine power. The first tech still was busy with another tow, and a second tech came out to switch out the battery. Viola! Power restored and the car could shut down without losing power! I followed his advice and put in a gas stabilizer and drove the car out to a gas station to fill up the tank. Fortunately, no extra charge for the first visit, as well as the two techs that came out. And since I didn't actually need a tow, I did not need to pay for towing. HOWEVER, if I did need a tow, the owner quoted $145 for tow up to 8 miles. The dealer was 5 miles away, so not bad. The first tech, asked me what had been quoted to me by the owner, and when I told him the tech said "Honestly, it will be $195 for the tow." Why the difference? I do not know, but that price change worried me. So, for the owner to give me the wrong quote upfront, and for the worries caused to me for due to the inability to charge the aux battery in the first place, I had to take off two stars for this review. If the two techs were the only ones I had to deal with, I would have given 5 stars for their time and service.

    I believe Wael Ayyash runs a dishonest business, scamming vulnerable and distressed people in need…read morebattery services. I chose and paid for a "2-year warranty" battery but Wael installed a lower "1-year warranty" battery in car instead. He charged me $248 for the lower level battery which costs $110 in Auto Zone. See enclosed photos. The authenticity of the photo was confirmed by Auto Zone sales. When I brought this up to Wael, he refused to refund the difference and argued that I misunderstood him. He also did not install the car battery properly with one side of the battery bracket not fastened, hanging loose on top of the battery. His manner was very unprofessional when being confronted with the truth. He took advantage of vulnerable and distressed people eager to get their cars started again. I would not recommend anyone to use this "businesses" for roadside assistance.

    Auto Care Towing - towing - Updated August 2026

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