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    Safe Cycle Towing Company

    4.4 (7 reviews)
    Open 12:00 am - 11:00 pm

    Services - Safe Cycle Towing Company

    Vehicle towing

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    7 years ago

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    8 years ago

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    5 years ago

    The wait was worth it. Brad took great care in getting my bike loaded onto his truck and to the garage safely. Great service!

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    6 years ago

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    9 years ago

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    8 years ago

    Excellent service! Professional and on time! Safe and careful with the bike. I would highly recommend this company! Thanks for the tow!

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    9 years ago

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    Auto Care Towing

    Auto Care Towing

    (4 reviews)

    I was forced to use Auto Care Towing after a one-car accident, and the experience was awful from…read morestart to finish. My vehicle was taken to their Watsonville/Royal Oaks yard, and dealing with both the office staff and the tow yard attendant was unnecessarily stressful and hostile. I paid $1,500 to retrieve my vehicle, yet once on site, the yard attendant refused to give me his name, acted aggressively, and attempted to prevent me from leaving with my car after it had already been fully paid for. He became confrontational, behaved in an intimidating manner, and even tried closing the gate while I was inside the yard. I felt genuinely unsafe during this interaction and simply wanted to back my car out while waiting for another tow, but I was still denied access. While dealing with this unprofessional behavior at the yard, I had to call their office again. I needed my car towed to a tire shop and literally had to call their office three times before anyone was finally dispatched. Each time I called, I was told it would "only take about 20 minutes," which was repeatedly not true. It wasn't until that third call, while the situation was actively escalating at the yard, that they finally seemed to take the situation seriously. Once we were finally on the road, the tow truck driver followed behind me. During the drive, I received a call from a random office staff member telling me that I should have paid for the tow before leaving the yard and that my car would not be delivered to the destination until payment was made. This was never communicated beforehand. I pulled over to the side of the road, spoke directly with the tow truck driver, and explained the call I had just received. I asked whether I should pay immediately or upon arrival. He confirmed that paying at the destination was fine and that this was customary. The conflicting information and unnecessary call added yet another layer of stress to an already chaotic experience. The entire interaction was recorded, and I will be sharing the footage with my large local social media following so others are aware of how customers are treated here. Accidents are stressful enough. This level of unprofessionalism is unacceptable. I strongly recommend avoiding Auto Care Towing if you have any other option.

    Absolutely the rudest staff you can encounter. I hope no one ever has to deal with a repossessed…read morevehicle that goes through this business.

    Salinas Auto Center - Newest addition to our fleet.

    Salinas Auto Center

    (4 reviews)

    This review is for their phone customer service. Called to get some information and the lady who…read moreanswered put me on hold 4 separate times and talked way too fast. I had no idea what was happening. Please slow down.

    My ex boyfriend pretty much stole my car and ended up getting arrested and got my car towed on May…read more7th. By the time I was finally able to get it out which was 3 days ago the tow fee added up to be $1900. The first lady I spoke to was not helpful besides letting me know that I needed a sheriff vehicle release form signed which cost me $132 before I would be able to pick up my car from the tow yard. After I got the nesessary paperwork I went to the Salinas Auto Center location which happened to be a warehouse building that seemed to be decided into separate offices that were all closed except for the garage door that is located right next to the office door. I called the number that is posted again and I asked why the door said closed if its posted online that it they close at 5:00.? The lady proceeded to tell me that they are closed because they close shop at 5:00. At that point I reminded her that it was only 4:15 which caused her to get irritated with me and put me on an endless hold. It's been days later I finally was able to speak to the driver and he lied saying that he's called and left numerous messages. And that I was supposed to meet him on Saturday at 10 which I was never told. So he was extremely rude telling me "now your going to have to wait til Tuesday to pick up your car". ABSOLUTELY THE WORST COMPANY EVER!!!! Extremely UNPROFESSIONAL- RUDE- DISRESPECTFUL- LIED TO ME ON MULTIPLE OCCASIONS.

    Safe Cycle Towing Company - towing - Updated May 2026

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