My motorcycle broke down on what couldn't have been a worse possible day and so I pulled out my…read more"trusty" AAA card and proceeded with that circus of automation and tail chasing until I could get on the phone with a "real person" who apparently just reads everything from a script. Nevertheless, I continued with the call against my better judgement. when they told me estimated time was 2.5 hours and I proceeded to ask if there was any way to get a better idea(like maybe calling the tow company and just asking?) they just continued to regurgitate the same scripted information... waste of time... so I thought screw it. I looked online and the closest tow company was Dogherras. It was after office hours for them but I tried my luck anyways. A gentleman answered the phone, quoted me the cost of recovery and told me he could be there in about 30 mins. PERFECT, LETS ROLL! He actually showed up in about 15 mins, was very friendly, loaded up my bike and we headed on down the road. I would highly recommend Dogherras towing to anybody in the Santa Cruz area that needs a recovery. Friendly, professional, and reasonably priced.

Our car got stolen; We're a poor family. These are the two main points of this story…read more Our car was stolen and subsequently recovered by the police who (unfortunately) chose Dogherras' to tow it to their yard. Dogherras' called us and left a message, which we got and returned the following morning. In the phone call, they explained that since we did not get back to them the same day, they were charging us $440 for the towing and the stay at their yard! $440 is a lot of money for a simple tow and one night in a yard. We did not have the money to pay this, and explained that. We asked if there were any ways to mitigate the payment or to spread it out, and were told no. We were told to "take responsibility for our car", as if we had some responsibility in it getting stolen. He claimed he was "a businessman", and needed to make a living (if his business is so bad that $440 will make or break his finances, then that is not my problem). He then said there was nothing he could do for us, but that he would happily sell it for scrap if we took too long. Also, the payments increase every day that our car remains there until he does! So, we, like others, have fallen into the trap made only to take advantage of and extort money from poor people in a bind. We were forced to pay the charge (and not pay the family bills). I have no idea how towing the car from Portola to 17th, then storing it for one night equals $440. Even in their pricing list in the shop showed it would not have been that much. Still, they were unwavering, so we paid and left. So after dealing with having our car stolen once, it's been stolen twice. The first by some loser vagrant who wanted a joy ride, the second by a heartless "businessman" who needs money so badly he's willing to hold our family car hostage in his barbed-wire security lot until we find a way to come up with the money. STEER CLEAR OF THIS BUSINESS! I am not the first reviewer to make claims like this, and I doubt I will be the last. It's a real shame that our police do business with these people.

I highly recommend Ladds! I called a few different companies and Ladds gave me the best price, had…read morea driver there in 20 mins, and the driver was extremely nice and helpful. 10/10 experience! PS. The driver Juan was amazing and if the bosses see this, give that man a raise!

Bashar and Brandon were so awesome and helpful when I had to have my car towed! They were friendly,…read moreefficient and professional. This is a wonderful local business that is also very reasonably priced, too. I can't recommend Ladd's enough and I'm grateful Ladd's is there for me when I need them!

Express Towing provided exceptional service, and Mohammad truly went above and beyond. He arrived…read morewithin 15 minutes and took extraordinary care of our vehicle from start to finish. What impressed us most was what happened when we arrived at the tire shop. Mohammad was concerned that unloading the vehicle with the flat tire could potentially damage the rim. Rather than simply dropping off the car and leaving, he pulled out his own jack and lifted the vehicle while it was still on the tow truck bed, creating enough space for the tire shop mechanic to add air to the tire before the vehicle was unloaded. That level of attention, initiative, and genuine concern for a customer's vehicle is well above and beyond ordinary service. Mohammad could easily have considered his job finished once we reached the tire shop, but instead, he took the extra time to make sure our vehicle was handled safely and our rim was protected. We are incredibly grateful for Mohammad's professionalism and special care. Express Towing is fortunate to have him. Five stars without hesitation and highly recommended!

Xpress Towing showed up promptly to jump-start the battery for my 2008 Prius. Attendant solved a…read moreproblem during the process and got me back on the road. Friendly service.

A special thanks to Martin and Kent for excellent service!! Very professional super fast and the…read moreprice was just right used there services 3 times and every tow service was excellent thank you again guys,, Samuel Aguilar

Patient and quality professional help with state of the art equipment and quick help that helped…read morecleared vehicles in Felton that were not the easiest of pickups.

They were able to act promptly and had great communication…read more They called when they were on there way and arrived on time. Loaded my classic car without any trouble. The driver, Jorge, even helped push the car in my driveway. I'm very happy with their service and would definitely use them again.

Called and a driver was out within 15 minutes. He was courteous & knowledgeable and the cost was…read morereasonable.

DO NOT USE THIS BUSINESS. They are a total ripoff. They do everything possible to delay your…read moreability to pick up your car. They refused to take my credit card after my son lost his temper, they kicked us out of the office. When we came back the next day, they charged us 3 days of storage after having the car for under 36 hours. If your car gets there at 11.59pm, they charge you for that calendar day. They are rude and insulting on the phone because they know they have you by the short hairs. If you are in an accident, DO NOT let the police call you a tow because they will call this grifter company. Call AAA or anyone else if you can. Also, this operation is owned by the same people who own "lifesaver tow" in S.Cruz so do not use them either. They have a contract with the local police who should be ashamed of themselves for elevating these thieves into a position of power over people who are already dealing with a bad situation.

some people there are kind, some people working there are unreasonable, difficult, and manipulative…read moreto try and leech as much money off of you as possible. do your research before they try to scam you. extremely rude, will hang up on you while you're talking and lie to cover their own butts.

dead vehicle battery at my home. Tow truck arrived…read moreimmediately. Jose was the best...fast friendly service. he spent plenty of time answering all of my questions and giving advice. He jumped my vehicle and I was able to drive to Goodyear to have a new battery ordered and installed. Back on the road in a few hours. Would have been sooner and o'Reilly would have sold and installed, but it was an unusual type requiring special order and parts to install. I have no auto club membership. i now feel comfortable having the name of a tow service I can call.

My car got towed while visiting my active duty military sister. (I haven't seen her in over a…read moreyear). We left my car in the parking lot too long as we took her car to get lunch. Came back and it was gone! The owners were very respectful and everyone was helpful when locating my car. Thanks again!

Super responsive and was easily the cheapest/best rate in town. After getting two flats, front and…read moreback, on my passenger side while attempting to leave Santa Cruz we ended up stranded for the night. I called the next morning after we woke up from our unexpected hotel stay to inquire about the price to tow my VW Jetta 1.3 miles away to the Big O Tires on Soquel. He gave me a price for cash or card ($85 or $95) but also texted me the number of a few other places that he thought might be cheaper or quicker. After calling and getting a quote from one of the other companies he suggested, which came back at $220 , I immediately called him back and just asked to book him. He called to ask if we were ready about 30-40 mins later, arrived on time with his expected ETA and we had my car at the tire shop by 1pm! I would highly recommend reaching out if you find yourself needing a tow in the Santa Cruz area!

I had called this morning for a battery charge. Within, around 20 minutes, Larry arrived and hooked…read moreon to the car battery a small sized charger that did what it was supposed to do. He told me what I needed to do and I followed that. My insurance policy paid for the cost. Thank you ACT!