Great service, after having car trouble I was able to call up Oscar and he showed up in only 30min!…read more Most affordable towing great customer service. Will definitely recommend

From the owner: Life is a journey, and sometimes we need a little tow to get back on track. Just remember, every…read moretow brings you closer to your destination! Give us a call we are ready to help with over 10 years of towing experience. Available 24 HRS 7 days a week!

Fantastic service! I was in a tough spot when one of our cars needed to be towed to the dealer for…read morerepairs. Service was timely and extremely professional. Will definitely be calling them again!

Once again Ricky came through on Easter. My car broke down and he was prompt, professional and…read moreearlier then the time he suggested! Talk about a blessing in disguise.

I called at about 3:30pm on a Friday when needing the locks on a house re-keyed same-day or next…read moreday at the latest. Alfonso answered my call and quickly said he could do the job and arrive in 15-20mins. Perfect! (I had called Anderson's right before and they said the earliest they could do it was Monday!) Alfonso showed up in about 15-20 mins just like he said he would and got right to work changing 6 locks. Once he was finished, he handed me 2 sets of new keys conveniently on key rings and I was able to pay with the tap of my card on his phone which was also quick and convenient. Afterwards, my husband was trying to jump a car and Alfonso even helped get the job done there too with the help of his own jumper box that he got from his car! Outstanding service, super personable and kind and extremely reliable and responsive. I'd recommend Prime Key Auto Solutions to anyone!

Excellent service! I needed help with my ignition switch on my VW. Withing an hour of speaking to…read moreArturo he came to my house and fixed it for me for half the price VW would have cost. Arturo was very friendly and professional. He had my car fixed in under an hour! I would recommend this business to EVERYONE!!

Responded quickly, had my battery jumped in a couple of minutes, friendly, nice guy and his rate…read morewas reasonable for the service provided!

I am very happy to recommend these guys. Professional, efficient, friendly ... great in all…read morerespects.

I am so happy I found On the Go Roadside! Our car battery died and I couldn't start the car and…read moredrive it somewhere to get a new battery, On the Go was easy to schedule with, they had 2 battery options for me and their labor cost was more reasonable than another company I called. They came in 30 min and replaced the battery in 15 minutes. I would recommend this company.

Initially called for road side assistance through USAA. This company picked up the call for…read moreservice(battery jump). Jose the tec who arrived was very professional. He completed his assigned service and we parted ways. Prior to departing he gave me a card from the business offering $25 discount towards next service. I drove less than a block to a gas station to get and the car died again. I called the number on the card and advised a gentleman that I just saw Jose 2 minutes prior. I asked if he could come to the gas station. I was informed that Jose was already dispatched to another call and I would have to pay $100 to be serviced. I was stuck and needed the service. Jose, called shortly after and said he would be there in 1 min. Upon arrival Jose advise me using the facility at the first service stop when he was dispatched he was then dispatched to me for a second service. Jose great, company sucks. No f:)&s given. Another one of those we are making money road side assistance. $$$$$ driven . Weak San Jose company. Reporting the incident to USAA for discontinued service.

I was forced to use Auto Care Towing after a one-car accident, and the experience was awful from…read morestart to finish. My vehicle was taken to their Watsonville/Royal Oaks yard, and dealing with both the office staff and the tow yard attendant was unnecessarily stressful and hostile. I paid $1,500 to retrieve my vehicle, yet once on site, the yard attendant refused to give me his name, acted aggressively, and attempted to prevent me from leaving with my car after it had already been fully paid for. He became confrontational, behaved in an intimidating manner, and even tried closing the gate while I was inside the yard. I felt genuinely unsafe during this interaction and simply wanted to back my car out while waiting for another tow, but I was still denied access. While dealing with this unprofessional behavior at the yard, I had to call their office again. I needed my car towed to a tire shop and literally had to call their office three times before anyone was finally dispatched. Each time I called, I was told it would "only take about 20 minutes," which was repeatedly not true. It wasn't until that third call, while the situation was actively escalating at the yard, that they finally seemed to take the situation seriously. Once we were finally on the road, the tow truck driver followed behind me. During the drive, I received a call from a random office staff member telling me that I should have paid for the tow before leaving the yard and that my car would not be delivered to the destination until payment was made. This was never communicated beforehand. I pulled over to the side of the road, spoke directly with the tow truck driver, and explained the call I had just received. I asked whether I should pay immediately or upon arrival. He confirmed that paying at the destination was fine and that this was customary. The conflicting information and unnecessary call added yet another layer of stress to an already chaotic experience. The entire interaction was recorded, and I will be sharing the footage with my large local social media following so others are aware of how customers are treated here. Accidents are stressful enough. This level of unprofessionalism is unacceptable. I strongly recommend avoiding Auto Care Towing if you have any other option.

Absolutely the rudest staff you can encounter. I hope no one ever has to deal with a repossessed…read morevehicle that goes through this business.

He came about an hour after I called to replace a tire and his prices are very reasonable!read more

Mauricio is the bomb . Had a blow out 5am . I couldn't get my rim off the car . He doesn't open til…read more7 am . I left a text message . Mauricio got back to meat 6:30 am told me would be there less than 30 minutes . He had the rim off and put my spare on in 15 minutes . Great customer service . I put his number in all my family members phone . If you're reading this don't hesitate this is your guy .

I can't say enough good things about 831 Towing. I was completely stressed after locking myself out…read moreof my car, and they turned a bad situation into such a positive experience. From the moment I called, they were professional, kind, and incredibly fast to respond. What really stood out was how understanding and compassionate they were about my situation. They went out of their way to give me a discount on the lockout service, which helped me more than they probably realize. It's rare to find a company that genuinely cares about people instead of just making a quick buck. The technician was friendly, efficient, and had my car unlocked in no time without any damage at all. Excellent customer service, fair pricing, and truly good people. If you ever need towing or lockout help, I highly recommend 831 Towing. They earned a lifelong customer today!

Highly recommend this business did a professional job. The driver went above and beyond with his…read moreservice and recommendations. He provided my mom with support, comfort, and compassion during her stressful time. Thank you for your service and good looking out for the community!

I was very surprised how quickly he responded and helped me jump start my car. Very helpful and was…read moreat my work in 20 mins or less. Thank you again!

A family member recently passed, and we needed to have his hybrid car towed to the dealer as it had…read moresat in the parking garage for over three years. Basically a brand new car, this hybrid was dead, no power at all. I filled out the Yelp information stating the make and model of the car, the location in a parking garage and the circumstances of why I needed the tow. I had Yelp send out projects to four towing services. I chose ABC Road Services [I am confused by the different company name, listed in Google as F&G Towing, instead of ABC Road Services as listed in Yelp ...], as they were the cheapest quote. . . and the owner said he may be able to fix the problem without a tow. The owner came over and tried to charge the car's auxiliary battery. No go. He told me after fifteen minutes of attempted charging, that the battery was dead and the hybrid battery also had no power, and that we needed to tow the car. However, since the aux battery was dead, the car could not be put in reverse. Also, the flatbed he brought was too high to carry the car through the garage. He suggested buying a new battery to get power to place the car in neutral to roll it out to the truck. I went out to purchase a new replacement auxiliary battery and scheduled to have the tow company return the next day (as the dealer had already closed). Another tech came out, and first wanted to try charging the aux battery again. It worked! There was enough charge to start the vehicle, with no need for replacing the battery or towing the car to the dealer. The problem, according to the first technician, was that the charger that the owner brought was not compatible with the 12v battery. The second tech had a 12v charger. He told me to keep it running to charge the aux battery. He then left for another job. Unfortunately, after running the car for five minutes to charge up the battery, I turned off the car and it promptly died - again, no power. As I found out later through research, these hybrids often do not have alternators to regulate the battery charge, relying instead on regeneration by braking and by engine power. The first tech still was busy with another tow, and a second tech came out to switch out the battery. Viola! Power restored and the car could shut down without losing power! I followed his advice and put in a gas stabilizer and drove the car out to a gas station to fill up the tank. Fortunately, no extra charge for the first visit, as well as the two techs that came out. And since I didn't actually need a tow, I did not need to pay for towing. HOWEVER, if I did need a tow, the owner quoted $145 for tow up to 8 miles. The dealer was 5 miles away, so not bad. The first tech, asked me what had been quoted to me by the owner, and when I told him the tech said "Honestly, it will be $195 for the tow." Why the difference? I do not know, but that price change worried me. So, for the owner to give me the wrong quote upfront, and for the worries caused to me for due to the inability to charge the aux battery in the first place, I had to take off two stars for this review. If the two techs were the only ones I had to deal with, I would have given 5 stars for their time and service.

Dad needed a flatbed tow for his 51 Merc. No problem. They showed up in ten minutes and helped my…read moreDad get his baby home safe. Quality service. Fair price. Excellent service.

the lady at the front desk was so rude, we had a tragedy happen to our family who got hit by a…read moredrunk driver I have my dad in the hospital undergoing 3 dif surgeries and that lady was so insensitive & rude. Also called back to verify and talked to me so rude on the phone. I don't know if they are used to talking to us Hispanics like this bc my parents are not the kind to complain and say anything but I cannot stand this kind of behavior. no empathy what so ever. Will never come here again and I will make sure people hear about this terrible service for the rest of my life.