They were able to act promptly and had great communication…read more They called when they were on there way and arrived on time. Loaded my classic car without any trouble. The driver, Jorge, even helped push the car in my driveway. I'm very happy with their service and would definitely use them again.

Called and a driver was out within 15 minutes. He was courteous & knowledgeable and the cost was…read morereasonable.

I wanted to Thank Ross a million for helping Jr Tobias and I getting the dump truck out of the…read moreyard. He worked very hard and very concerned for the people in need. I have never met a truck driver like Ross. He got the job done well. Thank you again Ross Jr Tobias

We had a terrible experience with Auto Care Towing recently. We were told our vehicle was being…read moretowed to the( Aptos yard on Estates drive which we agreed to), but instead, (they took it to the Watsonville yard without our knowledge or consent). We were then charged $1,400 and had to pay out of pocket with two days of storage included in that price to get our vehicle back. Illegal and wrongful actions on the part of Auto Care Towing and we will be filing a complaint with California Department of Insurance. California Highway Patrol. The Better Business Bureau and all agencies possible to alert and prevent other local customers to beware of their wrongful, fraudulent misrepresentation of facts and business practices. The front office staff are hostile, blunt, rude, dismissive and unhelpful. BEWARE

great!!! very friendly & accomodating; came and picked up my 1991 Honda Civic that 'passed away' at…read moreno charge. Will pay for vehicles that are worth something! overall good experience, and relief to have that taken care of ;)

From the owner: Do you need a reliable towing or hauling service? Are you having difficulty finding reliable…read moretransporting service? If you are, make sure to contact Art's Monterey Bay Towing. They can take care of all your towing, hauling, and transporting needs.With their years of experience in the towing industry, you can rest assured you're in good hands. In fact, customer satisfaction happens to be their main priority. They only use the best equipment and best techniques for their services, because they want their customers to get their money's worth. Their services include but are not limited to scrap metal removal, free junk car removal, road side assistance, recycling, and so much more. Whether you're stranded in the middle of the road or need something picked up, Art's Monterey Bay Towing has got you covered.Aside from the fact that their services are so affordable, all their employees are great too. They only hire people who are well trained, highly qualified, and have years of experience in the business. Customers swear by their services, as well as their excellent customer service.For more information, give them a call.

Great service, after having car trouble I was able to call up Oscar and he showed up in only 30min!…read more Most affordable towing great customer service. Will definitely recommend

From the owner: Life is a journey, and sometimes we need a little tow to get back on track. Just remember, every…read moretow brings you closer to your destination! Give us a call we are ready to help with over 10 years of towing experience. Available 24 HRS 7 days a week!

I was forced to use Auto Care Towing after a one-car accident, and the experience was awful from…read morestart to finish. My vehicle was taken to their Watsonville/Royal Oaks yard, and dealing with both the office staff and the tow yard attendant was unnecessarily stressful and hostile. I paid $1,500 to retrieve my vehicle, yet once on site, the yard attendant refused to give me his name, acted aggressively, and attempted to prevent me from leaving with my car after it had already been fully paid for. He became confrontational, behaved in an intimidating manner, and even tried closing the gate while I was inside the yard. I felt genuinely unsafe during this interaction and simply wanted to back my car out while waiting for another tow, but I was still denied access. While dealing with this unprofessional behavior at the yard, I had to call their office again. I needed my car towed to a tire shop and literally had to call their office three times before anyone was finally dispatched. Each time I called, I was told it would "only take about 20 minutes," which was repeatedly not true. It wasn't until that third call, while the situation was actively escalating at the yard, that they finally seemed to take the situation seriously. Once we were finally on the road, the tow truck driver followed behind me. During the drive, I received a call from a random office staff member telling me that I should have paid for the tow before leaving the yard and that my car would not be delivered to the destination until payment was made. This was never communicated beforehand. I pulled over to the side of the road, spoke directly with the tow truck driver, and explained the call I had just received. I asked whether I should pay immediately or upon arrival. He confirmed that paying at the destination was fine and that this was customary. The conflicting information and unnecessary call added yet another layer of stress to an already chaotic experience. The entire interaction was recorded, and I will be sharing the footage with my large local social media following so others are aware of how customers are treated here. Accidents are stressful enough. This level of unprofessionalism is unacceptable. I strongly recommend avoiding Auto Care Towing if you have any other option.

Absolutely the rudest staff you can encounter. I hope no one ever has to deal with a repossessed…read morevehicle that goes through this business.

LITERAL life savers…read more my car broke down on 17 and they were there stat. Sebastian hooked me up -- thank you dawg! Professionals

DO NOT USE THIS BUSINESS. They are a total ripoff. They do everything possible to delay your…read moreability to pick up your car. They refused to take my credit card after my son lost his temper, they kicked us out of the office. When we came back the next day, they charged us 3 days of storage after having the car for under 36 hours. If your car gets there at 11.59pm, they charge you for that calendar day. They are rude and insulting on the phone because they know they have you by the short hairs. If you are in an accident, DO NOT let the police call you a tow because they will call this grifter company. Call AAA or anyone else if you can. Also, this operation is owned by the same people who own "lifesaver tow" in Felton so do not use them either. They have a contract with the local police who should be ashamed of themselves for elevating these thieves into a position of power over people who are already dealing with a bad situation.

Hello again. Over…read more30 years ago I was here for tires. The truck I had we drove over 100k miles. I feel because their staff assisted me in getting what I needed not what they thought I needed. It was perfect. Different car and different needs. I feel the tires today will be perfect for my current driving needs. Thanks for helping me again. Hola de nuevo. Hace más de 30 años estuve aquí por neumáticos. El camión que tenía condujimos más de 100 mil millas. Me siento porque su personal me ayudó a conseguir lo que necesitaba, no lo que pensaban que necesitaba. Fue perfecto. Coche diferente y necesidades diferentes. Creo que los neumáticos de hoy serán perfectos para mis necesidades actuales de conducción. Gracias por ayudarme de nuevo.

Do not go to this shop not worth it. They do not offer various jobs. They need to outsource to…read moredifferent shops in order to perform services. My fiancé took his car in for an alignment and they needed to send it over to a different place because they couldn't perform the service there. They do not have sufficient equipment to perform certain services.

Service is good and quick. I find out later the tire I requested and I was quoted was not the tire…read morethey installed on my car. So there's some skepticism there. I didn't go back because I already paid and left the area. However, one time I did need to go with another business because there was a delay in response and I really needed to get to work. So I'm indifferent.

Hector arrived within 15 minutes after calling. Only took another 15 minutes to repair my tire. The…read morecost of the repair was reasonable for coming to my home. Will definitely use Calderon Mobile Service again!