today I locked my keys inside my car and the gentleman came within 10 minutes. He quickly came and opened my door, a true lifesaver, cause I was kind of stressed out. I highly recommend them. read more

These guys are THE BEST. reliable, professional and courteous. Twice I had to call on them and was lucky to get Carlos. Five stars!!

Bryan was the best! He showed up, got me situated, got my BMW iX loaded (tire issue - long story), and got me underway and to dealer super fast! Great service and super friendly - he has my highest recommendation! read more

United Towing provides wonderful customer service! They're prompt, and efficient! Thank you so much!

Our car got towed due to a holiday parade, called the owner, said he was 20 min out and he'll have to charge us a fee to get in the office because it was a 20 minute drive for him. Got there in 4 min, the guy was already there getting our paper work ready. I get it business is business but don't be a prick!!! I hope our money made your holidays better!!!! read more

Brian at united towing is very friendly and accommodating. Been doing business with this company for years. Great people and great rates. Would definitely recommend for any towing need. read more

Terrible place to get your vehicle towed!!! One of there drivers towed a vehicle to my dads small business and the tow truck flat bed was covered in oils and when the car came off the flat bed it made a huge mess in front of our shop.so we decided to give united towing a call and the lady who answered the phone was very very rude and talking back and not letting me talk and then the owner called me and he was cussing me out. I DO NOT RECOMMEND THIS PLACE!!! read more

I had such a positive experience with Keith! They need more drivers like him that care and make a difference read more

United Towing - Towing Near Me - Monterey, California

Keith was awesome- efficient- friendly- got the car towed with no stress to me OR the car. Bravo!!!

My Tesla was stuck in Marina at Target without any power. The Tesla charging station was not working. United came to the rescue! Brian dispatched Carlos in half the time that I thought it would have taken. Carlos was very professional and proactive. These are the guys to go to for a tow. read more

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They state that they are only open Monday - Friday on one of the yelp reviews but yet show open 24 hours for 7 days a week on Google and their yelp page. Yet, they charge you for a "weekend gate fee". Update your damn business hours if this isn't the case. They charged me more than $100 for a gate fee on Saturday. On top of that, staff is ridiculously rude, but what more can the customers expect if they are full of lies... read more

I would give zero stars if I could. I was upset about my busted car when they arrived (expected) and the person who came to tow my car had none of the information I relayed and so came unprepared. I told him I was unimpressed. He then claimed I had an "attitude" and refused to tow my car leaving me at the side of the road. I called his manager and said he needed to know that one of his staff was willing to leave a client in a compromising position after being promised service. He said I deserved to be left at the side of the road. I have never had worse service from any company of any kind ever in my life. The apple sure doesn't fall far from the tree in this place. read more

Twice now we have had to have our car towed. Both times our insurance company dispatched United Towing. Both drivers were professional and friendly. They did their best to carefully load our car on to the truck and dropped it at the repair shop as we requested. I was surprised how quickly they arrived to pick up our car. They were there no more than 10 minutes after I finish requesting service on my USAA app. We assumed we could get a ride with the tow truck driver to the service station, but the driver politely confirmed they were not allowed to take passengers - only cars. No problem - I certainly understand each business has its rules. I would highly recommend the friendly professional services United Towing provides if you are in need of a tow. read more

I gotta say Brian is a life saver. Apparently something was left on in our car and the battery died so our insurance company called United Towing and Brian came by FAST. Great friendly and quick service. read more

As soon as I got to work at 0800, I closed my car door and realized I had locked my keys inside my car. As I spent my morning trying to figure out what to do while dealing with a huge stress sandwich at work, I was advised to just call my insurance and see if I had coverage. Luckily I did and Geico pointed me towards United Towing. 45 minutes after I finished submitting claim, Dean showed up and got me my keys in less than 5 minutes. I'm super grateful for the promptness and will definitely be saving United Towing's number in my phone for future car emergencies. Thank you Dean and everyone at United Towing read more

I had two flat tires and I called them and Melissa answered. she was so kind and so patient and willing to help! She listened to my frustrations even though it had nothing to do with getting me a tow truck. A tow truck was there within 20 minutes! Best customer service and quality around! read more

Driver was incredibly disrespectful from the min we said hello. Lacking serious communication skills. We were just doing as we were instructed and he wanted to argue everything we did. Obviously needing a tow is unexpected nor ideal but required when stranded in the middle of nowhere. We were instructed that the service would include a ride there and he immediately refused saying because I don't have too. Just overall a horrible experience to an already not so great day. Will not come back. And do not recommend for future use. read more

Consumer beware this towing company charged mine 86 year old dad $630 for one day of towing and storing. He lives on David ave in Monterey from they are located on Dela Vina in Monterey. One mile away. The Drivers name is Guillermo Chavez. read more

I have had to have my vehicle moved by the folks at United two twice now, and will be calling them for the third tow :( which is unavoidable, I'm sad to say. However, on each occasion, these guys were super kind, with obvious expertise at doing their trade. Very polite, handled my vehicle nicely, all around really good guys. The driver who picked me up from the freeway (sorry, I forget his name) didn't even freak out about sharing his truck cab with me and my quite large German Shepherd! Since my car blew the engine, it'll be getting towed home for a while, and I'll be calling United. read more

Hands down no other tow yard I've dealt with has been more helpful and had such great customer service.

Heading to work at 8:30am, the day before Thanksgiving break (it was my Friday) and walked out to a Flat Tire. Then I learned I didn't have a spare in my new Jeep... ugh! Call my insurance company who put me in contact with United Towing #supportlocal, Bryan came to the rescue and was so helpful and positive! He showed up 15 minutes after I made the call to my insurance company. Got me to a tire shop and was to work within the hour!! Thank you United Towing!! -Jessica, owner of Jeep Compass read more

Brian of United Towing was amazing, towing our $140,000 Tesla Model X with a broken front axle. The AAA dude was also there and walked away, but Brian found the way to load up the vehicle without any further damage to the wheels or the body. Very courteous, friendly and professional. THANKS, United! read more

The towing operator is amazing. He's knowledgeable and experienced. He helped me out of a bad situation. I appreciate quality service because it shows they care about their clientele. I hope I don't need another tow, but If I do I know who to call: United Towing Thank you ! -Rachel- read more

I lost my keys in the ocean and had to get my car towed to my house. The man was very nice and made the process smooth and easy. Was very gentle with my car, and would definitely recommend this company to anyone in need of a towing. Thank you United! read more

The Monterey Farmers Market started setting up at 3PM. I did not know this as I am from out of town and arrived back at 3:05 only to find United with my car already up on the tow truck. They explained that there was nothing they could do and charged me an absurd $215 just for raising the car onto the truck and immediately taking it back down. I called to explain what had happened and was told there was 'nothing they could do'. Really disappointing to see a business taking advantage of tourists. read more

Contacted my auto insurance company for roadside assistance for a flat tire. United company contacted me that they'll reach in 30 minutes and they came. The guy was super polite, quickly changed the tire, and answered all my questions. read more

Guillermo from United Towing is the grand wizard of lock outs! AAA Roadside services three times were unable to unlock a rather complicated situation dealing with my car. You know the one where the key is left under the 80 pound scuba diving gear and the wire through the window door window will not work because the key is depressed by the weight of the bag! Truly! Guillermo comes from United Towing (following up on the AAA incapability (although they tried hard too) prepared and boasts that in 30 years he has always been able to unlock any car. Guillermo "MacGyver" deftly moved the large and heavy bag over then popped open the lock. Do you remember restaurant machines where there is a mechanical grasping mechanism picking up a stuffed toy? Imagine a wire, 80 pound bag, hidden key and you have the visual. Guillermo is amazing. read more

At 8:50am, I informed my insurance carrier of my car issue. At 9:00am, I was informed that United Towing will be arriving in 40 minutes. At exactly, 9:40, the truck arrived and within minutes, my car was on it's way to the shop. Tow truck driver, Carlos, was very courteous and helpful. Best experience I've ever had with a towing company by far!! Kudos to the entire staff!! read more

They came and jumped my car when my car died while visiting the beach in sand city with my family. They got there within 15 mins and the gentleman was kind and quick. I've never had to request road side before and I was very impressed at the speed. We were back on the road in no time. read more

When my insurance person told me it will take an hour for the tow truck to come in. I was a bit upset but hey, Rafael showed up faster than I think. Since I probably didn't let them know there were two tires involved so they sent the wrong truck. Rafael was kind enough to help me thru the crisis. He is courteous and friendly, super nice guy. I am really happy for the service !!!!! read more

Fast easy service. Took 5 minutes to do a job I would have taken me an hour. Thank you. Bryan was great.

Needing a tow truck is usually not a fun thing. Yesterday I was driving along and my car just wouldn't go. United responded quickly, I wish I had asked for the drivers name because he went above and beyond...we thought we fixed the issue and I got back on the road only to have the same issue (bad alternator). Once again this super nice driver came again to my rescue and towed my car to a repair shop. I called United to get an estimate on time (because the shop had closed but the owner was waiting just for us) and United was so patient, and attentive to my questions, found the answers...I just felt very well cared for in their hands! While I don't hope to never need them again...I am glad they are here if I do! read more

I'm in the automotive service industry and I have to give a BIG THANK YOU to United Towing and Brian. They arrived within 10 minutes of my calling in for assistants. Thank you very much. read more

My keys got locked in the trunk of my rental car. Turns out this model of Camry doesn't have a trunk button that works without the key in the ignition, and the back seats don't come down all the way!Brian Lindquist worked so hard to get to the latch of the trunk through layers of suitcases to get the trunk open. Brian, you are AWESOME!! Highly recommend United Towing! read more

Brian with United Towing saved me and was able to help me get up and moving. Not only was he professional and courteous, he really knew what he was doing. He showed up exactly when State Farm said he would and not a minute later. Thank you for your professionalism and assistance!! read more

I would recommend William and his honestly for helping a out of town visitor to Seaside, CA get quick and fair pricing for a rear tire flat this morning on vacation. His local knowledge and eye for detail saved me possibly $500 to $600 dollars today. William again gracias. read more

United Towing saved my Saturday when my car got broken on the road. The towing operator was very nice. The driver came in just a few minutes. He was nice, polite, professional and fast. He drove me and my car home carefully. I would like to thank to that professional team one more time. You did a good job! I recommend them for sure! read more

I called to have a motorcycle towed, they were there in minutes. The gal on the phone was very knowledgeable. Rates one could live with. I will call them again if needed. read more

WORST TOWING COMPANY IN THE WORLD. 1. We have towing covered under our insurance and called it in at around 5:30 to request for a tow. They state that the tow truck should be here within an hour. Result: waited till 7pm to call, got no answer from the tow truck driver but our insurance stated it should be another 20 minutes. 8pm comes along and the tow truck is STILL NOT HERE nor have they communicated us on any delays. So we call and get no answer and let our insurance company know. FINALLY, the tow truck driver calls at 9pm when we're just leaving saying that he's sorry and that the day has been crazy and he will be there in 15 minutes. We turn around, and come back and wait and he's there maybe about 9:25pm. Thing is, I don't care how busy this company is. Work is busy for everyone. This tow truck company should treat every customer as if they are the only one. I am not here to listen to this guy vent about how busy and crazy his work day has been. I'm here to make sure this idiot is doing his job right by towing my car at the given estimated time instead of making us wait over THREE HOURS! 2. We let our insurance company know that the oil from our car leaked and that we would not only need a tow but for the oil to be cleaned . Result: truck driver, mike, was well unprepared and didn't have the right materials to clean the oil up. So we had to go to the store to buy sand and bring it back for him to clean. 3. The coverage for towing is only 15 miles. The location I wanted my car towed was 3 miles over and after all the inconvenience they have brought to my evening, they still insisted that I would pay these additional chargers which was $40+. 4. This idiot truck driver, Mike, even tried to half ass his job by dropping off my car crooked. I had to literally say "are you going to just leave it parked like that? Is your company willing to pay for a ticket if I get one?" Then he moved it but didn't seem top happy about it. All in all, we wouldn't have been as upset with this company if they would have just followed up with us on when our car would be picked up. We were stranded for 3 hours, already dark outside, cold, and hungry. If this company would have just been honest and said that they can't get the car towed for 2-3 hours then at least we could've prepared for it. I suggest NOBODY to use the "service" that this company provides. read more

THEY SUCK! They were arrange by our Fleet Service. They cannot find the location, I gave them the exact location, street, building number, cross street and never arrived. When I called them again after 40 minutes of waiting, they said the work order was cancelled because you cannot give the Parking Lot # to the driver. When I called our Fleet Service, he has notes that the driver was on the parking lot but no one was there so he left. LIES...LIES...LIES read more