Such great service all around. From the customer service rep I spoke to on the phone (didn't catch…read moreher name) to the Tow Truck driver (Andrew or Diego?). Both were polite and professional. They made me feel at ease and got me to my destination. Highly recommend.

I have had AAA forever, because roadside service is essential: when auto repair becomes necessary…read more The one time I switched, my midnight flat tire was a nightmare, to fix. Had to call the police, who did not know the 24/7 auto service available. Well, last month my battery needed replacing. In the driveway, the car would not start. I called AAA, they could not come immediately. When they finally arrived: although I told them, I needed a new battery, the service man thought I just needed a battery jump! Then, he said, he had to go away to get one, for my car. Over 2 hours later, he showed back up, with the new battery. So, I was very nice: he told me multiple times, about being shot 6 times in Vietnam, once in the head!!! Bullcrap, he was 46: I am 66, female and do not like scammers!!! The dealership charges $250 for a battery, plus $150 labor to install. AAA charges $225 for the battery, because I pay AAA annual fees. Overall, it got done. My neighbor came to chat, which saved me, from the service drivers BS. However, please be very careful. So many creeps out there, nowadays!!!

Great Service! On time and very kind very respectful. Everything you need from a towing company!…read moreWould definitely recommend

Terese at American Towing was unbelievably kind and respectful in helping my daughter with her car…read more It's always tough to be in an accident, getting t-boned on your way home from work and having your only mode of transportation totaled is bad enough, but then you have to deal with tow and storage of your car. It's challenging. Terese was truly the one good thing that came out of a bad situation. Terese treated my daughter kindly, explaining the process, arranging for her to get her belongings from her vehicle and just generally being a light in a pretty dark situation.

I recommend Coast to Coast Towing. Faris is very professional, friendly and helpful. Faris showed…read moreup earlier than expected. Towed my car from Marina to Salinas. Dropped it off to the mechanic with ease. Would highly recommend

Best towing service on the Monterey Peninsula - no contest! Farris is punctual and professional…read more Highly recommend.

Real Life Customer Service and Integrity!…read more I highly recommend New United Auto in Monterey. Most reviews are about everything going perfectly, but you find out how good a business really is when something goes wrong. I bought and shipped new tires for my Tesla 3P from Tire Rack (this was their recommended location). During my visit, their pneumatic tire changer croaked and unfortunately during the event, my wheel got scratched. Instead of making excuses, the owner completely owned the situation. He asked to keep the car so he could bring in a third-party specialist to repair the wheel at their custom shop. When I got my car back, the damage was completely invisible. The wheel looked as new. The lesson here is not about the initial mishap, but the recovery. I cannot speak highly enough of how the owner handled this inconvenience and resolved it with total professionalism. They have earned my trust completely, and I will absolutely use them again!

Rico took great care of me. I needed a new turbo and Rico quoted me way less than any mechanic. I…read moregot a call later in the week after i dropped off my car and he told me I my rear breaks were paper thin, and that he would recommend me changing them now instead of the near future. The total cost of everything was what other mechanics quoted me for just the turbo! I got my car back today after Rico went above and beyond working extra on my car and it's driving better then when i got it from the dealership. I would totally recommend anyone to come here!

These guys were awesome. I was on a work trip and needed a tire repaired quick. They literally got…read moreme in as soon as I pulled up and had me back on the road in under 15 mins. Great price, great service, and I definitely recommend.

Always available, very reliable, fair and attentive. Oscar and his dad were beyond helpful with all…read moreof my mechanical needs. This may be the best mechanic shop by far on the Monterey Peninsula.

I needed a tow late at night. My roadside assistance company contracted E&M Towing to tow my…read moredisabled vehicle. They arrived about 10 or 15 mins under the estimated time. The driver was courteous, careful and handled everything quickly. I live on a tight street and he was able to deliver my car and really went above and beyond to help me. VERY appreciative!

Guy was 40 minutes late. When he showed up to an almost empty parking lot where my car needed to be…read moretowed, he zipped threw and drove away without really looking around for me. I had to call their dispatch to have him come back. Super frustrating to an already frustrating situation.

Today my BMW stalled--blocking a lane on Hwy 68 in the rain. My insurance roadside assistance said…read moreit will take 1.5 to 2 hours for the tow truck service. A local police officer contacted Matteson and Beers to get my car off the road asap. Boom problem solved! Brian of Matteson appeared within minutes and knew where to take me to the dealership for service. Everyone at BMW knows Brian. I got all the help I needed quickly. I am saving this company's contact info in my phone and this will be the first number I call for roadside assistance. Not sure how they have Beers in their name but I sure needed one when I got home lol after my car issue.

My car needed to be at the dealership by 930 yesterday morning. Called Madison and beers towing at…read more8 AM, and they came to my house, loaded up my car, and got us to the dealership at exactly 9:30. Courteous, friendly, and humble. He tried to refuse the tip I offered him, but he could see I meant it, so rather than argue he excepted it. Thank you so much!

We had our car in for repair after a traffic accident. This business is clean, comfortable with a…read morefriendly, competent and professional staff. Our car was finished two days ahead of their projected completion date. Jordon contacted us every day with a progress report. They also provided a shuttle service to and from home since this was our only car. The shuttle drivers were all friendly and very helpful. I would recommend this business without hesitation. Note: This is more than I can say for Geico Insurance but one can't expect any more from a business run by a talking lizard.

I gave this company a month to fix the mistake. I found out that Victoria S isn't real, this is AI…read moregenerated response used either by Yelp or by the company themselves so they don't have to respond themselves or take accountability for anything. I called and they had no idea what I was talking about. I explained my review, the stains everywhere and the HORRIBLE detailing they claimed they did. I explained that Matt H promised me before I even got the work done that I would receive a check for $200 for money back, in the mail from the company in 2 weeks as a thank you for trusting them. 3.5 weeks later I still have nothing. I made it clear I could not afford all of this work at the time I got it and tried to cancel it and I would come back in the fall. He assured me I would get the money back and he lied. My health has started to get worse cause I couldn't afford to get the supplements I need cause I'm on disability which means a limited income as well as a college student. I will be moving forward with an ADA complaint for this money hungry grab they did and a civil rights complaint as well. DO NOT waste your time with this company because they do not display any integrity or honesty or any kind. They don't care about you or your car, just the check from insurance. DO NOT LET INSURANCE SEND THEM THE CHECK!!! SEND IT TO YOURSELF SO YOU CAN MAKE THEM CORRECT THE DAMAGED AND LOST ITEMS OR STAINS THEY CAUSE THAT THEY REFUSE TO FIX. DO NOT HAND OVER CHECK UNTIL THEY FIX IT ALL.