We ended up needing to call Dick's Towing after a really scary situation--my boyfriend's tire blew…read moreout while we were driving in separate cars, and he started swerving left and right. It honestly could've ended so much worse. Thankfully, they were available right away and able to tow us all the way to San Jose, which is where we were originally headed. Lorenzo helped us, and he was amazing--super friendly, communicative, and reassuring during a stressful time. On top of that, they gave us a really fair price. The only thing that dampened the experience a bit was the receptionist who answered the phone. She sounded like an older woman and came across as pretty rude. When I called back a second time because we had lost track of Lorenzo while following him, I asked where he was, and she responded with an attitude along the lines of, "What do you mean he's with you? He's supposed to be towing you guys," instead of trying to help calmly. I ended up just asking for his number. Aside from that interaction, everything else--especially Lorenzo's service--was excellent. He really turned a stressful situation into a smooth experience.

yesterday I got a flat while out visiting patients. it really threw a wrench in my morning. I…read moreasked a man at chevron where I could get help with my flat. He sent me to Dicks. I'm very happy with the services provided. Great customer service. Highly recommend call or stopping her for all your automotive needs. If they can't do it they will refer you to someone who can. 10/10

Today I had the pleasure of meeting a quality Mobile repair man. Today I while traveling my leaf…read morespring broke on my 5th wheel. Luis was driving by I asked him to look at it and he quoted me a fair price. He Needed to finish a job then he would be over. It was late he still came by did the repair and it was not easy. Finished! Service was beyond excellent!!!! I am very willing to hire him again for more work.

My fuel pump went down on my Lexus and I text Chavez Mobile Repair very early morning and Luis…read moreresponded out to my work within the hour. After overnighting the part I needed from Los Angeles, Luis responded back out to my work a few hours later and got me back on the road. Excellent communication, responsive service and a great price...Well deserved 5 stars and my new go to mechanic...Thank you Luis!

This was first visit to CARS and they did not disappoint…read more Michelle the General Manager was friendly, attentive, knowledgeable, and professional. I was a last-minute walk-in, 30 minutes before closing time, and she and her team made the time to take care of my car before closing. I discovered they specialize in bodywork, mechanical, restorations, classics, muscle cars, imports, etc. there's literally nothing they don't do well. I'm new to the area and I've had to tough time finding my new go-to local mechanic shop that rivals over-inflated dealer parts and labor prices. They're located in Salinas, and absolutely worth the trip.

I came to CARS recently after another shop told me my car needed a repair costing around $4,800…read more Before spending that kind of money, I wanted to understand exactly what was wrong with my car and why such an expensive repair was necessary. Unfortunately, the other shop gave me very few answers. I paid $305 for the diagnosis, but the report I received from the other shop was extremely basic. They also didn't give me a list of the parts that needed to be replaced, a breakdown of the labor costs, or much of an explanation of how they came to the conclusion that I needed a $4,800 repair. When I asked for more information, they were irritated with me and very dismissive. When I went to CARS, the experience was completely different. Michelle, the Office Manager, has been wonderful. She is extremely knowledgeable about automotive repairs, but more importantly, she knows how to explain things in a way that makes sense to someone who isn't a mechanic. She genuinely wants her customers to understand what's going on with their vehicle and feel comfortable with their options. I never felt rushed, talked down to, or pressured. At CARS, asking questions is welcomed, and you're treated with patience and respect. I'm extremely grateful to Michelle and CARS for their patience, kindness, and willingness to help. It's refreshing to find a repair shop that makes you feel like an informed and respected customer, rather than just another opportunity to make money!

I met with the seller of my vehicle at Aaliyah's Auto Shop for a pre-inspection. During the…read moreinspection, the owner, Jesse, informed me that my vehicle had a "very small" water pump leak and that the coolant level was low. He stated that he topped off the coolant with fluid and showed my husband a picture; however, the picture he showed was only of the coolant, not of an actual water pump leak. At no point was I shown a picture or physical evidence of a leak itself. Due to the stress of the transaction and being surprised by this diagnosis--especially since I regularly maintain my vehicle every three months--I did not ask to personally see the alleged leak at that time. Jesse also stated that the vehicle needed new brake pads because they were due for replacement. A few days later, I contacted Jesse to request a photo of the water pump leak. He then informed me that he did not have any photo of a leak--only a photo of the coolant. He went on to say that the car was otherwise "perfect," drove great, and that the only issues were the need for new breaks and a new water pump. Because of these inconsistent statements, I took it upon myself to have the vehicle inspected at a Honda dealership while also completing an oil change. The certified Honda mechanics did not find any water pump or coolant leaks (please see attached video). Additionally, they confirmed that the brakes were at approximately 50% life remaining and did not require immediate replacement. Based on these findings, I am deeply concerned about the accuracy and integrity of the inspection performed at Aaliyah's Auto Shop. It appeared that unnecessary repairs were recommended without sufficient evidence. Jesse also emphasized that his shop was the cheapest in town and that he offers the best prices, which further raised concerns that the diagnosis may have been influenced by sales motives rather than factual mechanical issues. I believe this experience demonstrates a lack of transparency and reliability. I strongly encourage anyone seeking a pre-purchase inspection to consider using a trustworthy and reputable mechanic or dealership service center to avoid receiving misleading or inaccurate information.

Did a good job with my older vehicles. Have a 2008 Land Rover and my wife has a 2005 Honda CR-V…read moreboth as getting older needed some repairs so several areas were worked on as like to keep my vehicles running as long as it makes sense before start getting nickeled and dimed on repairs and cost is not worth it. Sometimes parts take time or no longer are made or hard to find, but they were able to find and repair smoothly while communicating well. The prices they have are reasonable. It's not the dealership, but the quality to me was just as good if not better and not paying the dealership prices. Our vehicle runs smoothly now thanks to these guys troubleshooting. Would definitely recommend.

Great service. Very professional and courteous. Ernesto at the front desk answered all my questions…read moreand outlined upcoming services to consider. No pressure on those services needed, which reinforces for me their trustworthiness. It is a great comfort to have a dependable car service business to rely on.

This place ripped me off terribly. They tried to overcharge me for exhaust manifolds on my Jeep. So…read moreI bought them myself and had them put them on. They flipped over a smog emissions valve on my Jeep so I could not pass smog. Another mechanic found the problem with me standing right there. The valve was clearly marked and it was flipped upside down. I had passed smog before they put the manifolds on I could not pass smog when they were done. They did this to me on purpose. The guy with the limp don't trust him

My BMW had an oil leak coming from bottom engine area, Cuco and Junior replaced oil pan, did a…read moregreat job, very friendly atmosphere. I recommend them for sure!

We have been going to this auto repair shop for over 20 years. That alone should tell you…read moresomething. We have followed them with their move many years ago. They are honest, fair, respectful and we trust them 100%. This is an auto shop you can trust and as a woman that is very important. I am very thankful we have an auto repair shop in our community like Salinas Auto Repair. I highly recommend this place.

Augstin, or "Augie", is a very approachable and knowledgeable owner. He takes pride in his work and…read moreit honestly shows. My Nissan had those sun burns (some areas all the way down to the metal), on my hood, roof, and top of trunk. He gave me a fair quote and told me he needed 2 weeks overall,... he did it in 8 days. I was very very happy with the results and more. Because my front end was cracked all the way down from when I rear ended someone years ago and I also had about 7-8 door dings on my passenger side. My headlights were yellow and foggy and seriously needed buffering. Well, the quote was solely for the paint job alone in which I agreed but the dings on the doors, foggy headlights, front crack on bumper were not charged as extra. Augie seems to be that guy that goes the extra mile for you to make sure his customers were more than just satisfied. I HIGHLY recommend Delcas Auto Collision - especially for the fair price. Hats off to you Augie!

So the reviews prior are spot on. My 4Runner had an altercation requiring replacing the fender,…read moretrim, etc., and paint. David Pineada (sp?) was attentive, thorough, and explained the complete process and the reasoning behind each step. No upsells, and used OEM parts as well. It was a three day job just prior to Thanksgiving, and the work was exemplary. But what set them apart was the detail oriented service - on drop off, they were prepared with a packet for the truck - no hand-written scribbles etc. Upon pickup, David called and offered to come pick me up! Another step out of the ordinary. But the kicker was that the truck was not washed - but detailed! Washed, waxed tires and rims, interior vacuumed and wiped down. Impressive. I'll be back if the occasion warrants. David exemplifies the excellence in customer service that can be rare.

needed mbz oil change and filter plus smog check. as always the expectation of excellence was…read moreexceeded. appt at 10 am - car done 40 minutes later at the quoted price-as always they keep their word with no added issues. trust is earned through outstanding work product and integrity of their word. thank you once again

Great smog service. Friendly and prompt, I was able to get an appointment within days. They also…read moretake walk ins. I highly recommend.