I took my 2013 Tesla S P85 in for an alignment. It turned out great. Thank you Juan (owner), Eddie & Joe ( counter & phone support). I had gotten an alignment twice before at another business & first time was off/weird/worse than when I brought it in. I purchased a 1 yr. unlimited realignment for a year. So, I took it back within a week or 2. It came back worse. Oh boy. I drove it like this not wanting more grief for almost a year. Took it to Trustlane. Im very happy with the results. Awesome alignment. The service was/is excellent. FYI, I went in the morning, they had a staff meeting & asked me to wait. Im glad I did. The owner aligned my car. Showed me professionally my alignment issues. Gave me realalistic options. I'll definitely go back. Thank you. read more

I was in a bind, my passenger seat belt was broken and I needed to replace it. I heard of Trustlane Automotive from a friend so I called on the fly and they were awesome. I called, they got me in and 1.5 hour later, my seat belt was replaced. The building Was very clean, coffee water and snacks were available and the staff, Sebastian and CIndy, made me feel valued and welcomed. I also had the pleasure to meet the owner Juan, he greeted me with a smile, shook my hand and thanked me for my business. First class establishment which I recommend to all. Thank you Joe read more

Everyone was extremely kind and welcoming! Sebastian, Cindy, and Joe assisted me, I could not have asked for a better team. I'm just a girl and I left understanding everything, I appreciate that! I will definitely be back!! read more

I have gotten my car smogged here a few times now, and Ive never had to set and appointment, the work is always and the staff is always friendly and are very knowledgable when it comes to making recommendations read more

I had my brakes done,just a few hours, drove away and when I applied the brakes my car came to a smooth and gentle stop. Big smile!

The shield on the bottom of my car suddenly fell off and was scraping the road. I called Trustlane and they fit me in immediately. Luckily it was an easy fix. They took care of it free of cost. Ernie gave me an estimate on a replacement part w no pressure to buy the part. Everyone was very professional, helpful and informative. read more

I went in for a smog check, this was my first time here. Excellent customer service!!!! 20/10 Cindy and Ernie were so kind, and attentive, with the honest feedback about my car, and what should get replaced. Great place, nice and clean, coffee music and snacks!! Everyone here seems to be very knowledgeable and accommodating to what you need done. Great staff very professional I will be coming back! read more

I scheduled my appointment online They offered me shuttle service if I needed it I needed a gasket replaced, they quoted me a gasket and the entire valve cover replacement. I called my regular mechanic he said I do not need a new valve cover...only the gasket. I called them and said only the gasket and they lowered my quote Then I found a 50$ off coupon on their website Both Brenda and Cindy were super helpful and friendly, and finished with my car earlier than they had said read more

Trustlane Automotive - My 2015 Honda Civic - Auto Repair Near Me - Salinas, California

I had the power steering line go out on my truck. It was a flaw in a part they had installed. It was no fault of their own. It was the part that . They to offer me a tow and a loaner car while they this repaired. They immediately jumped on it and had it repaired and ready to go in less than 24 hours. I can't speak highly the quality service and integrity of this company. Try them I guarantee they will become your service center. Nothing but the ratings for quality service and value. read more

I've been going to Trustlane for many years now. Juan and his team are very personable, helpful, informative, and communicative. I've always received the best price for the work done and if there is ever a question, they will work with you. I've always been given timely service as well without delays. Juan is extremely knowledgeable and devoted to quality customer service and repair. Highly recommend. read more

Awesome professional service when my father's envoy broke down, aaa sent the vehicle to Trustlane , I've never been there. All though the damages were internal they could not repair there but recommended that another mechanic that does internal repairs to fix, now a days I'm happy that they did not take advantage of the situation due to dad's being elderly. They were very professional. I would recommend to everyone. read more

I had a problem with a recent charge, and instead of leaving a bad review I went in and spoke with Juan ,the owner personally. He resolved the problem immediately without question. I was looking for it battle, and I didn't get one! this is the kind of integrity and professionalism that will keep me coming back again and again. If I could give them six stars I would! read more

Professional Service, knowledgeable and friendly service advisors., super comfortable customer lounge. A great experience!! Best place in town!! read more

Made an appointment for a smog check at 8am and I was out of the office by 8:30. The staff has great customer service and were able to answer the questions I had. When informing me of future services I would need, they were not pushy which is great. read more

Everyone was very helpful they made sure my car was fully taken care of and the customer service was excellent

Went in to get my truck smog and oil change. Everyone was very friendly and helpful. Best price around when I used my coupon.

I went in for a simple smog check. I had an appointment, but it was over an hour before that even got to my car. After they had finished the check and it had passed, the mechanic came out and said my car needed some regular services done like an oil change, air filters, etc. When I went to pay for the smog check, I was given a hard sell to let them do these services and was quoted a price of almost $400. When I said no thanks, they lowered the price around $50. I still said no thanks, but their representatives continued to pressure me. I guess she didn't think I know anything about cars and what these services cost. I know that I could have everything they recommended done at a quick oil change place for around $150. I will never go back there again. read more

Schedule a coolant change for my 95 Suburban. I found the price very reasonable and the customer service very good. I've only had two regular mechanics in over 40 years of driving, one retired and the other passed away. It looks promising that Trustlane will become #3. read more

Super friendly staff! As a momma, I am hesitant to go to just any shop, cause you never know how it will go. Nonetheless, at Trustlane Automotive, I was greeted by a very helpful and friendly young lady (wish I would have gotten her name). She was very quick to help and explain the work being done. I was able to sit and have lunch, then, before I knew it, my car was smogged and I was rung up in no time. I highly recommend you bring your car in for service here. I am definitely coming back for my next work. read more

Cindy always handle things with no problem... Service on vehicles on point.............

I hit a piece of road debris recently with my almost new 2025 Camry. I took it to Salinas Toyota. They took a real quick look at it and referred me to an auto body shop. I went there hoping they would put my car on the lift to see if there was any damage. My main concern was safety. I left there with only a $5000 estimate. I decided to go to Trustlane who had always taken good care of my previous car. They were great! They checked everything and suggested an alignment. I waited in a very clean room supplied with snacks, coffee, and water. I left feeling heard and safe. Thank you , Trustlane. read more

Fast service and decent pricing, I had my car back within a week of having it towed in for a major repair

Came in for a smog check, was in and out in less than 20 minutes. I would recommend Trustland Automotive! Cindy helped me out today.

From the waiting room, to the staff, to the service, Trustlane is incomparable. They take care of my daughter's car as well as my own, although one is much older than the other! They've only dealt fairly with us and treated us kindly. When there was an issue recently, the owner not only rectified the situation without any prompting, he went above and beyond to be sure that we were satisfied. I would recommend Trustlane to anyone! I'm praying that they will have to expand their operation so that more people can be treated so well! read more

Words cannot express the kind of cash grab I experienced. There's a reason why I don't take my vehicles to third parties. Would you pay labor for labor that didn't happen? Yeah I almost did and they didn't care to check until I said something. Promised me my car would be ready Friday and it wasn't. They didn't loan me a car because I had a pet? Not my problem. They made me rent and stay at hotels with no choice and no reimbursement. Well they didn't make me, but what choice did I have? Spent hundreds on Ubers sticking around with expectation it will be ready Friday. I dropped it off Thursday. Just be honest and tell me realistic expectations instead of making me think it would be ready. Waste my time and money, and then you have the nerve to tell me you have a dinner to go to when I have to get my medicine out of my car for the weekend. Yall are crazy, can't imagine how many others you've taken advantage of. Sickening read more

Went in for a smog, ended up also getting an oil change. The staff was polite and friendly. Explained the work and cost in detail. Will recommend to friends and family read more

I was delighted with the experience my brother had with Trustlane, they truly live up to the "trust" part of their name. My younger bother had his first experience taking his car into the shop, and I'll admit I was a tad nervous as we know how these things sometimes go. I'm happy to say the experience was exceptional! Cindy and Brenda took great care of him. Thank you Trustlane for your ethical business practices. read more

I've heard so many good things about this place that we're planning to take my daughter's car there to be checked. I called today and I was so happy to have spoken to a very nice person. I forgot her name. Thank you for making me feel very comfortable. See you soon thank you read more

Great Service and Experience! I came in to get my transmission oil serviced, and the whole experience was excellent from start to finish. The staff was professional, honest, and took the time to explain everything clearly. My car runs so much smoother now -- I could feel the difference right away. They finished the job quickly, didn't try to upsell me on unnecessary work. It's rare to find a shop that truly cares about both your car and your experience, but they absolutely delivered. I'll definitely be coming back for future maintenance! read more

This place is AMAZING!!!!! I came in for a check engine. Brenda & Cindy took me in last minute when I was in a pickle. I brought in my Tahoe via their online appointment scheduling (super fast amd easy). I was called IMMEDIATELY when my diagnosis was ready. The service I requested was 100% on point. They were straight to the point and explained to me all the causes for my check engine. They sent me a detailed via text which was amazing. Their office is super clean, coffee was great, customer service ON POINT! I highly recommend this shop for anything. Value is amazing and their warranty on OEM replacement parts are unbeatable. I WILL be back again. Thank you Trustlane Auto!!!! 5 x Stars! A++++ Service read more

Trustlane Automotive - 100% Best Customer service, best mechanics and AMAZING front office!!!! Thank you Trustlane Auto Team!!!!!! - Auto Repair Near Me - Salinas, California

As a volkswagen owner there are not many people to trust that can work on your car. But when you find someone that can honor their work and guarantees their work at reasonable prices for volkswagen. You stick to em and never change. There is a great relief in knowing that someone can service my car from top to bottom with the knowledge and experience to back it up. Thank you trustlane Thank you for soft n chewy bars whenever im there post workout. Hydration pitstop as well read more

These guys are first-class, all the way: exceptionally professional, thorough, informative, friendly, honest, fair ... their mechanics come into the waiting room to tell you exactly what they did and why, along with any other issue they might've discovered in the process, or while doing an inspection of the car -- which they do every time. If they find another problem -- or something that might become a problem -- they'll run through all possible solutions, temporarily or permanently, and give you the exact price of each option ... always without a hint of pressure or alarmist tactics. Best repair shop I've ever found in my long lifetime. read more

Super quick, friendly, and efficient! In and out of there in under 30 for a smog check!

Great customer service! It's our 1st time going to this place for a smog service. BRENDA was the one who assisted us & very accommodating & acknowledged us right away. Quick smog service too! We will definitely come back for other car services. It's a good feeling too that they do follow up after the service to make sure everything's went well. Thank you Trustlane Automotive & ' pls continue to keep that good quality customer service to your customers since very few businesses nowadays have that kind of passion. See you next time! read more

The team at Trustlane Automotive performed diagnostic tests and replaced my faulty catalytic converters. The process was explained clearly and transparently. My service advisor Cindy was patient and understanding of my budget. She explained the costs in detail and informed me of all my payment options. Upon completion, they showed me the replaced parts, and offered advice for preventative maintenance . The repairs were completed efficiently, and I was notified promptly when the job was done. The shop's excellent service and professionalism is greatly appreciated. Trustlane automotive is highly recommended for anyone needing dependable and trustworthy automotive services read more

Always friendly and great service. I have been coming here for years and they pride themselves on being high value for the customer experience. All work done has been done extremely thorough. If there were ever a mishap they fix it or accommodate through the inconvenience. I've never had a more enjoyable experience at the mechanic than this place. I feel like family every time I walk in. Come here if you're tired of being ripped off and overcharged for service you don't need. read more

Thank you Cindy and Brenda. Great customer service. Very thorough in explaining the recommended services for my vehicle. The work was done and my vehicle defrost is working again, along with new brakes. Thank you. read more

Fast, professional service. Staff is excellent. Did a great job. Nice waiting area with coffee, tea and water available. I understand that they have shuttle service and loaner vehicles, but I haven't needed them yet. read more

Went to my usual place to get tires put on and they said I had a right rear axle leak. This is the same place I always get my tire rotations and oil changes done. They could not do the work for the leak. Went on Yelp and found this place. Called and Brenda answered the phone and right away made us feel taken care of. We drove to Salinas. So welcoming. Before a complete inspection they looked at the leak and also recommended doing the differentials as well. Since we live in PG they gave us a very nice and clean loaner car. On Friday they did a complete inspection and saw that I also need new rear brakes as pads worn out!!! (Goodyear in PG said they checked brakes when I would ask during my tire rotations/oil changes. Obviously they did not. ) We are so grateful for their thoroughness in taking the time to inspect the entire Jeep!! Juan and his team live up to their mission statement!! One of the best car repair experiences I have had. So kind, caring, welcoming and know what they are doing. Cost was very reasonable and we highly recommend Juan and his team for all your car needs. read more

Friendly staff, clean waiting area, coffee and snacks are available while waiting. I had my BMW smogged and it was quick. Staff are amazing. Will be coming here when I need to. read more

Trustlane Automotive - Trust lane waiting area - Auto Repair Near Me - Salinas, California