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Caliber Collision

4.5 (108 reviews)
Closed 7:30 am - 5:30 pm
Updated a few days ago

Services - Caliber Collision

Bumper repair

Collision repair

Dent removal

5 More Services

Auto frame straightening

Auto hail damage repair

Paint and scratches

Vehicle painting

Rust damage repair

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Recommended Reviews - Caliber Collision

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Waiting area. Note all lights are on making the place less dim (half lights on when I first arrived making place look closed).
Jeannie L.

Updated Oct 29, 2022: the general manager Chris Kim called me on Thursday (Oct 27th) to let me know my car could be ready for pick up that afternoon or Friday morning, earlier than originally quoted, though I didn't know that. He was concerned about my initial impression of the location and we chatted about my experiences. He said after reading my review he talked with the receptionist about it. I thought she maybe needed more training, or maybe he could find someone who was already friendly and helpful. The other woman who tried to have me sign an illegible page as well as one that said I'd be charged for a full tank of gas at $6/gal apparently was a loaner employee from another caliber collision center (I'd avoid that place then!). Chris Kim said that he made sure my car was detailed and cleaned before I got it back (which was a normal service I'd gotten from most of my prior body repairs, so this wasn't a surprise). I was curious about the "detailing" as I have two dogs that shed and the car was a mess after going to dog runs! If it wasn't immaculate I wouldn't complain. The exterior was washed and looked presentable - which wouldn't have been hard as I refrained from washing to save water (drought excuse); the interior front was vacuumed and lightly dusted clean but not to the point f being overly well done. The hand brake area was totally ignored which was my gauge for how much effort was put into the "detailing." The back interior was looked at but ignored basically. I'm not rating on any of the cleaning. My rating changed from 1 star of first impressions, to 4 stars for ONLY the Genera Manager and service on my car. Less one star as detailing isn't the word I would have used for cleaning my car. I might consider returning to this center 1) because I now know where it is, 2) give them a 2nd chance, 3) see if they will really clean the car afterwards or not, and 4) see if having all the lights on would make the office look more open or not. Oct 24, 2022: First it's really hard to find this place even with the GPS. Second there's really a little parking here. Third the reception is more invisible then present - though it might have been part of the Halloween theme?!? The two times I had gone into the office I had not been greeted but surprised when some disembodied voice said something. The interior is a bit dark and it seems ambiguous as to where one goes to talk to someone, the front has a lobby on the right with sofas and on the left with counters of coffee and Misc. The reception desk is the little bit toward the middle and the receptionist hides behind two computer display screens and some high counter in the middle of the office. I was referred to this location by my insurance company. I trust my insurance company. So I am hoping that this group here knows what they're doing. The front end is not exactly reassuring. I also find it odd that the receptionist and another worker could not give me an estimate amount of time for the repairs. All other times I've had body work done I at least got an estimate of time. I also noticed that the estimate given seemed a bit high with added items that didn't seem damaged. I will update this review after I pick up my repaired car. (1 star Oct 24, 2022)

New front fascia/bumper.

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3 months ago

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5 days ago

Great work and excellent communication. AAA recommended. I see why. Highly recommended

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7 months ago

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9 months ago

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1 year ago

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3 months ago

super friendly service, quick processing of claims to get car repaired. very happy with the whole process

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3 months ago

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1 year ago

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4 years ago

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2 years ago

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2 years ago

Amazing customer service and excellent quality! I would definitely recommend Caliber Collision to all of my friends and family.

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2 years ago

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3 years ago

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Review Highlights - Caliber Collision

Terry at Caliber Collision kept me in the loop during the the entire process.

Mentioned in 12 reviews

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Caliber Collision - bodyshops - Updated May 2026

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