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    Victory Toyota

    3.3 (483 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 2 months ago

    Services - Victory Toyota

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    19 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Victory Toyota Photos

    Recommended Reviews - Victory Toyota

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    Reviews With Photos

    A defect in the leather seat of a brand new Toyota Camry 2025
    Michael S.

    Extremely Disappointed with Toyota's Warranty Service Review: I purchased a brand new 2025 Toyota Camry XSE Hybrid from Victory Toyota in Seaside, CA. Within weeks, the leather on my back seat began peeling and deteriorating--a defect I reported immediately with photos. Instead of replacing the defective seat under warranty, the dealership offered only a cosmetic patch by a third-party vendor. This is unacceptable for a new $45,000 car and falls far below Toyota's advertised standards for quality and customer care. A patch does nothing to address the root problem or protect the value of my vehicle. Despite reaching out to both the dealer and Toyota's corporate customer service, my request for a proper replacement was denied. I'm shocked by Toyota's unwillingness to stand behind their product and warranty. If you value long-term quality and true customer support, beware--my experience with Toyota has been deeply disappointing.

    I had the pleasure yesterday of accompanying my daughter and son-in-law as they purchased a like-new Toyota Corolla Cross XLE at Victory Toyota in Seaside. After poor experiences at other dealerships, they appreciated the friendly, informative approach of salesman Aaron Escalante and General Sales Manager George Czechowski . No pressure and really excellent customer service. (We also loved the beautiful room dividers and mural, all featuring local scenes.) My family is delighted with the car and it really was a pleasure! We highly recommend Aaron!

    A A.

    Service: 5/5 Fast service: 5/5 I appreciate the service provided even without appointment I recommend it

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    11 months ago

    Been here twice now for routine maintenance and both times have waited more than 2 hours longer than what I was told it would take

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    Page 1 of 13

    Ask the Community - Victory Toyota

    Review Highlights - Victory Toyota

    George the sales manager and Daniel went above and beyond to help us with a new car purchase this week.

    Mentioned in 37 reviews

    Read more highlights

    Seaside Chevrolet - Seaside Chevrolet Entrance

    Seaside Chevrolet

    (4 reviews)

    The business owner just clarified: "Effective March of this year, the Chevrolet Franchise was…read moreacquired by the owners of Seaside Cadillac-CDJR. We have no affiliation with Premier Chevrolet. Thanks for the comments." So I have no actual experience with the current business under its new owner, and my review should be discounted appropriately. There's also no logical Yelp rating for me to give, and no option for a non-rating, so I'm going to stick with three stars.

    Terrible communication. We had to use these guys for service on our Escalade because apparently the…read moreworkers from the Cadillac service dept. quit. There is literally NO communication from the service tech. I have been forced to call for updates and most of the time, I get the receptionist who transfers me to the service department voicemail. That must be a black hole because no one has bothered to call me back. When I called today demanding to speak with someone, I was told the service dept is open until 6pm and I was welcome to stop by. When I suggested that I should be able to speak with someone in the service department particularly since I have been trying to reach someone for nearly a week, she actually told me "not necessarily". Do these people not realize they are actually influencing our decision to ever purchase a GMC product in the future? We own our business and have purchased well over 20 vehicles in the past 10 years. What a short sighted approach. I will NEVER bring my vehicle to this place again. I doubt I will ever consider another GMC product if this is the service I can expect. Maybe a personnel turnover would be beneficial. Good luck.

    Cypress Coast Subaru - The crack is from the arm of the windshield wiper snapping back while the blade was removed.

    Cypress Coast Subaru

    (182 reviews)

    After moving from NV to CA, I started taking my 2012 Subaru Legacy to the shop at Cypress Coast…read moreSubaru. It's conveniently located in Seaside, so I can walk home using the bike trail & the shop offers the option to leave the vehicle at overnight if I can't drop it off in the morning. There's a van for people who need to get to their destination quicker while vehicles are serviced. For almost a decade, my car was serviced here - especially for the big stuff or manufacturer-required repairs. Prices are competitive, service team is A+ and respectful, and process is always transparent. There are NO hidden fees or unnecessary upselling. Just in case you stay & wait, there's a clean spot inside the dealership with plenty of natural lighting, clean bathrooms, comfy seating, & snacks. Wifi is free, too. If you like to walk while you wait, there's alot of hidden gems nearby. The only downside to walking around the different dealers is the lack of sidewalks, so stay vigilant. When the service team could no longer repair my car - fancy dual transmission that died at 160k miles, they had plenty of cars for me to choose from. The addition of the Ford dealership to the company just a few steps away doubled the amount of vehicles I could buy.. and buy I did. Sadly, I couldn't afford a used Subaru; but I found a comparable vehicle that fit my needs & budget. The sales team understood my limitations & emotional journey. I really really really liked my Subaru Legacy. After 3 hours, I gave them my useless Subaru and left with a Toyota. While I didn't want to buy another vehicle, my lifestyle required it. The experience was overwhelming, yet very positive. The best part, they will still service the Toyota!!

    My trunk would not open and a loud beeping ensued driving me nuts. I was down the street from…read moreCypress Subaru and drove I. With no appointment. Matt in service said he heard me coming and literally fixed in 2 minutes at no charge. Thank you Matt! I regularly use their service department and it has been so easy.

    Jaguar Authorized Service - My 2026 Defender OCTA in Sargasso Blue (Matte PPF)

    Jaguar Authorized Service

    (117 reviews)

    I had a great purchase experience on my new Defender with Bill Farrow. I decided to upgrade from my…read moreRivian back in June and was introduced to Bill after walking into the dealership. We discussed the 2026 OCTA and he told me that they would be updating the website with the 2026 model in the next couple of weeks with additional color options. I heard back from Bill the following week, and he was able to get me one of their first allocations for the 2026's. A few days later, we spec'd the truck and my order was in for an October delivery. No haggling on price or dealer markup on the truck. I called Bill about a month before delivery to make sure we were still on schedule. He made me aware of the issues JLR was having with a cyber incident. My truck was already waiting at the port in So Cal but would still be ready for delivery in October. Bill was also able to offer me a very good price on my Rivian for trade-in, which was fantastic. My truck arrived at the dealer 2 days before the scheduled delivery date in October. The delivery experience was awesome. Bill was very thorough, walking me through the infotainment and car features. They also put in the all-weather floor mats that I had ordered with the car. Regina was terrific, walking me through all the paperwork and helping with a wheel & tire package along with scheduled maintenance. I would highly recommend Jaguar Land Rover Monterey if you are shopping for a new car. I am loving my Defender and looking forward to being a loyal customer of Bill and the dealer for years to come!

    Ordered an extra key fob about $600 pain in advance..... and the key has arrived BUT service cant…read morefit me in until next week. It takes about two weeks to get a service appointment so make sure you plan ahead!! $200 to program key I was told by service dept.

    BMW of Monterey - Best Auto/Car dealer : Coast Weekly and Carmel Pine Cone publications for many years!

    BMW of Monterey

    (390 reviews)

    We am very happy with the buying process and quality of the Sales team at BMW of Monterey. Joseph…read moreGrant was very honest and delivered on everything he said he would (spare key, removed a sticker on the car, additional cleaning, followed up with DMV fee, stayed late, always returned calls and texts etc). He knew the car and features inside and out and fully charged it before we came. I bought a BMW 330e from BMW of Monterey, CA in October of 2025. I had such a great experience. This is after nearly buying from Mercedes of Walnut Creek who added costs to the final price. Or BMW of Mountain View, where they tell you must give them a 9 or 10 out of 10 for their ratings, and hound us with sales emails. Conversely, Joseph at BMW of Monterey was very respectful of our time, and never gave us a sales pitch. He did not add any costs to the price. The vibe at BMW of Monterey is one of teamwork and customer first, Sales people don't fight to claim you as their customer once you walk in the door. It was a huge relief to work with Joseph and his dealership. I am very happy I went bought my car at BMW of Monterey.

    Broken promises and incompetence... At every level. We saw a car online and called them to ask if…read morethe car was available and ready, we were ready to buy and we didn't even want to negotiate the price, so the whole process should have been done quickly. I also had a pre-approved loan for the total in-hand and ready to go before we walked in. We got trapped in the dealership for a total of 4 hours, they made us sit in the lobby for over 30 minutes waiting for nothing before any paperwork showed up. Something that should have prepared while we were making our way over. After telling us how much they appreciate the service of our military members, they then let us know that they will not accept checks from Navy Federal Credit Union. We were forced to go with one of their lenders, even though I already had the check in-hand. That would have been nice to know before I already spent an hour in-store! So I had to take an extra hit on my Credit when really I should have just walked out. Luckily my credit score is high enough to take it. We sat for an hour waiting for them to find a loan for us, and we got a lot of rejection letters only because we ALREADY HAD THE DANG CHECK FROM MY BANK so of course new lenders aren't going to want to accept to give a second loan to someone! Whatever, we had already been there for so long, I was not leaving without this car at this point. We then sat there for another 90 minutes while they "finished the paperwork..." but didn't give us any idea of how long that would take so we could have used that time to do something other than sit there and do nothing! (This is hour 3 of trying to entertain our kiddo while we wait by the way). After that 90 minutes we went into some other guy's office and re-hashed all of the information from the past few hours all from scratch. It should have been an email or that other guy should have been present the whole time! He was just walking around the store we saw him several times just strolling! At the end of the transaction when everything finally went through, Walid, the salesman, said we would have to wait another 30 minutes for the car to be detailed. WHY in the last 4 hours was the car was not cleaned?!?!?!? Crazy. After we walked out we discovered that one of the two keys had a dead battery. I asked Walid if he could help get us a new key battery and he said he would "look into it." Fine. I waited a month and then emailed him about it, and he replied over two weeks later saying that he would ask the parts department if they had a key battery for us. It has now been six months and we haven't heard from Walid or BMW at all! All of their claims about caring about their customers are false. They got their money and now they have no interest in continuing to provide service, even after they say they will.

    Audi Monterey Peninsula

    Audi Monterey Peninsula

    (201 reviews)

    27 Sep 2025: Finding the perfect service and parts department is a chore. The team at Audi…read moreMonterey Peninsula have gained me as a forever customer. I purchased my car at another location and after the sale the "other place" seriously lost interest in my existence; to the point of flubbing up parts orders and not returning my calls or requests to speak to the general manager. They cost me hundreds in wrong parts shipments and even claimed the car had a front license plate bracket and it didn't. Another $100. However, my experiences with Audi Monterey have me sold as a forever customer. If and when I buy another Audi it will be from Monterey. And I will ALWAYS go to them for my parts and service in the future. Thanks Manny and Tony!! UPDATE - 2 January 2026: My Audi ended up with an oil leak that was the subject of a manufacturer's recall. Things happen, and Audi Monterey made it right. Even after I got grumpy with them - then apologized - they maintained their professionalism and fixed my car better than new with a bit of extra care. Thanks to Anthony the service department manager and his team for coming through again and making me a lifetime customer.

    Audi 2026 slogan is " Progress through technology"…read moreWorking with this dealer, I experienced the exact opposite Progress is not something Managment believes in Technology part Is not just buttons And LED lights Technology is advancing Finding a way to make things happen Once again that is not what this brand or this dealer does. The short version is This dealer will not sell your car if you have a cashiers check from an American bank they want you to finance with them so they can make extra few bucks They straight out tell you that your money is not good. That's just pure greed I consider myself a car enthusiast and this is not my first rodeo I've spent over $3 million over the years, buying cool/ exotic cars, and I truly believe that Audi overall has shown to be the worst in customer service. The impression I got is that we don't need you you need us LOL My advice To all of my car guys Go to Porsche Or Bmw .

    Victory Toyota - autorepair - Updated May 2026

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