Car broke down after 3 weeks. 2016 CRV with low mileage. No issues recorded in car fax and we have just been using it to take kids to school. What a disappointment. Update: emailed David the sales person, and he called me back and helped. He is a great sales-person with great customer care. Not sure about their mechanics, so will wait before I give more stars. read more

I recently bought a 2025 GMC Sierra 1500 AT4 from Junior. I was referred by a buddy. [[HIGHLIGHT]]I spoke briefly to Junior the night before and told him what truck I was interested in.[[ENDHIGHLIGHT]] My son and I drove down the next morning. [[HIGHLIGHT]]Staff had cold beverages waiting for us, very thoughtful and accommodating.[[ENDHIGHLIGHT]] The whole truck buying process couldn't have been easier or gone smoother. No pressure or hassle whatsoever from anyone. I would highly recommend and definitely go back. Thank you Junior and the Cardinale staff read more

Cardinale GMC - Oil Change Stations Near Me - Seaside, California

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[[HIGHLIGHT]]I had a great experience here, i called and talked to Edwin because i live 3 hours away.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They helped work out the details and had everything ready for me when i go there[[ENDHIGHLIGHT]], i ended up trading in my tundra and getting a 2025 gmc sierra at4. Best decision i ever made, the staff maed it really simple and a pleasant experience. I even got a screw in the tire during the test drive and they swapped it out right away instead of sending me on my way. I would definitely recommend them to anybody looking for a new or used car. read more

[[HIGHLIGHT]]I've never tried harder to buy a car from a dealership that had less interest to sell one.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]No replies to calls and texts, cash in hand, zero response.[[ENDHIGHLIGHT]] Finally, a ridiculous OTD price with 1900$ for LoJack and undercoating. Shady, and I thought they stopped ripping people off like this in 1993? I've bought dozens and dozens of cars, and this was a cartoonishly bad experience. Silly and exhausting. [[HIGHLIGHT]]20 minutes at another dealership $$/ out the door/ on the road.[[ENDHIGHLIGHT]] read more

Seaside gmc fixed my issue with no drama and contacted Chevrolet, the result was the engineer asked them to replace both wheel bearings. Watsonville Chevrolet had first chance to fix my noise issue and they said the could not hear anything. The problem is warranty payments to the dealer do not motivate the dealer to fix anything. Seaside gmc is great. read more

[[HIGHLIGHT]]Jorge Zarate is to be commended for his dedication to car sales[[ENDHIGHLIGHT]] . [[HIGHLIGHT]]He did an excellent job![[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]For my first time buying a car at a dealership, I didn't expect the process to go so smooth.[[ENDHIGHLIGHT]] Hearing my friends and family with their own experience definitely scared me a bit but after coming here made me more than happy to recommend service here to anyone willing to buy a car. read more

Bought a truck from here last week. This week get a letter from GM saying my vehicle doesn't have a clean title. That's it has a lemon buyback brand title. [[HIGHLIGHT]]Reached out to dealer and sales guy who sold me the car Nolan. And he texted me that it was his fault for not going over car fax with me.[[ENDHIGHLIGHT]] Well then the manager calls and try to lie to me about him telling me about it. [[HIGHLIGHT]]Nolan was a great sales person helped me out got the deal done fast stress free.[[ENDHIGHLIGHT]] But the manager try to screw me. This is totally unacceptable. Consumer fraud is illegal and I didn't expect this from Cardinale GMC in Seaside Ca. read more

Not a great experience going to this dealership. Shady and disrespectful sales people with no care to sell you what you want or need. They're very aggressive and pushy. There are a hundred other better dealerships and car lots elsewhere. read more

I was shopping online for a new truck. Originally I was looking at a Ford truck but when I contacted the dealership they never responded to me. When I looked at a GMC and contacted this dealership their response was outstanding. I met with sales consultant Omar Nolasco who was extremely nice and patient with me and my questions/ignorance (my last new vehicle was purchased 24 years ago) A lot has changed! The whole team at Cardinale was exceptional, everyone greeted me and said hi each time I visited the dealership. Justin, Matthew and Jorge were each very pleasant to deal with and I was very happy with my business with them and highly recommend this business. And yes, I love my new GMC Canyon AT4. read more

Cardinale GMC - A happy camper driving off the lot for the first time in his new truck. - Oil Change Stations Near Me - Seaside, California

They have fake "referral bonuses" and refuse to pay those out. Scummy sales practices. Management does nothing about enforcement of $$ promised to you. They lost out tho bc I was going to buy a new truck here and they refused to give me $200 promised to me for my friend buying a car here. That tells you all you need to know. read more

Bought a train in April and had nothing but issues with the electrical Bluetooth. With the Google calling random people by itself. Ask the speaker manager thinking he was a level-headed nope, it is very threatening and condescending and would not hear what I had to say he kept putting his hand up at me telling me to calm down, I told him to put his hand down and stop would not they never looked at my. Car and they sent me on my way after. I came back from getting my coffee. Very bad experience I don't recommend anyone dealing with him. Especially if you are a female, Not only was it him, it was the management and the service department too. That was very condescending. They were together when they were doing this to me. read more

Cardinale GMC - Women beware of cottonelli g m c inside a treat is stuand then they say that we're after them - Oil Change Stations Near Me - Seaside, California

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My mom got the car she had always wanted. Thanks to the assistance of Ryan and new Sales Associate, Matthew. Very personable service. They were very patient as my mom was navigating both budget and logistics. We have been customers for many years. Cardinale GMC is like family. read more

Cardinale GMC - The best coffee machine ever. Makes a huge difference have espresso within a busy day. - Oil Change Stations Near Me - Seaside, California

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Update. Straight from the GMC website regarding non-factory applied corrosion protection. IS MY VEHICLE COVERED FROM RUST, TOO? GMC vehicles are designed and built to resist corrosion. All body and sheet metal components are warranted against corrosion for 3 years/36,000 miles and rust-through protection lasts for 6 years/100,000 miles, whichever comes first. Application of additional rust-inhibiting materials is neither necessary nor required under the Sheet Metal Coverage. GMC makes no recommendations concerning the usefulness or value of such products. Application of after-manufacture rustproofing products may create an environment that reduces the corrosion resistance built into your vehicle. Repairs to correct damage caused by such applications are not covered under your New Vehicle Limited Warranty. See your GMC dealer for terms of this limited warranty. read more

Cardinale GMC - Thank You Watsonville GMC!!!! - Oil Change Stations Near Me - Seaside, California

Very shady dealership. We were interested in buying a truck from here. The sales person we were in contact with, Corey, tried to get us to sign papers and put down a deposit for the truck we hadn't even seen yet or test drove because it was in the shop getting fixed up. Then he sold the car after telling us that he would hold it and show it to us before we made the purchase. Extremely unprofessional and terrible business practice. [[HIGHLIGHT]]He didn't even have the decency to call us to let us know.[[ENDHIGHLIGHT]] We would never recommend this place nor will we ever consider purchasing from this dealership. [[HIGHLIGHT]]If you come in contact with Corey, I would suggested requesting to work with someone else.[[ENDHIGHLIGHT]] Save yourself from working with a dishonest and sleazy car salesman. All about the money and nothing else. read more

Bought a truck from them last June and was told they had already installed LoJack on it which added and extra $1K. Weird but whatever. When I got the truck, the Lojack didnt even work or it wasn't even installed in the first place. [[HIGHLIGHT]]They told me to bring it in but couldn't because i was in Eureka, and now I'm in New York[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]Then they said they can maybe give me a refund but after calling and texting for months, i was given the run around each time.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Now they don't even answer texts.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]My salesperson was Matthew who I thought was a good dude, but now it's all kind of shady.[[ENDHIGHLIGHT]] read more

I purchased a BMW X5 Last December had some problems with it brought it up to the manager and they told me to bring the car in so they could fix it for me at no cost I appreciate them fixing the car they had it for a week and fixed all problems! read more

If you want your car to be returned to you from the service department with worse problems than it had when you took it in, then by all means, take it here. read more

Be careful when buying a car from Cardinale. I bought a used car . They tried to add on extended warranties on me . They added on 900.$ for auto jack and 900 $ for spray they said they spray on all thier cars. I asked why is that my cost. Their answer it wasn't a option it was my cost. yet it wasn't what the car cost. That is just wrong. When you buy a car for 21,000. that should be the cost. They should not be allowed to add on other cost. read more

Complete garbage!! Set up an appointment with KEVIN to have my trade in evaluated and look at a new Yukon purchase. Prior to driving an hour, I made sure to ask if there were new Yukon's in stock and KEVIN replied by saying yes... we'll I drive almost an hour and he's a no show and there are absolutely no new Yukons in stock.. never replied to messages after.. do yourself a favor and go somewhere else where they value your time and money. So the manager reaches out and says to contact him to discuss the issue. I reach out and no answer back. With this record you guys will be out of business in no time. Plenty of dealerships out there that actually care about their customers. read more

They've inspired me to do my first review. Every issue that has come up I try to give Cardinale an opportunity to make it right, but repeatedly the ball has been dropped. Bought an Altima in February. About 2 weeks after purchase the noise I heard when driving home didn't change once I unloaded the car and I dropped the car off on a Sunday so the car could get worked into the service schedule in the early part of the week. I usually only drive Thursdays and Sundays to come help my mom w errands and appointments. I know how Mondays go so wasn't expecting much. When no updates on Tuesday I spoke to a man who told me I didn't drop it off there was no key. He rechecked the night drop and found my key. Then he told me I didn't drop it off until Tuesday. I informed him that I'm quite sure that the only day I had time to drop the car off from Santa Cruz was on Sunday and I didn't skip work to do the drop off. He replied stuff happens. I agreed and wanted to move forward. Another person assisted me and notified me the brakes would be resurfaced. He told me he still heard something, but noticed improvement and to let him know. I got sick , but the next week I left a message in service, but no call back. April I was gone Since then I've been better about getting names. Mid May I reached out to Joey regards to a discrepancy on the plate he gave me Kevin's contact info. I left a message for Kevin. Never got a call back from Kevin. I waited to reach out after Memorial Day. Got a hold of Kevin advising of the discrepancy and that I was now pulled over for expired temp tag. He assured me the discrepancy was likely the plate I was to receive and that the DMV rep will call back. No call back from DMV rep. Left message for Kevin and no call back. My friend thinks the sound I hear was my tires are too big. I've been pulled over multiple times, but have only received a parking ticket for parking by my residence outside the city guidelines. (Registration) In June I receive contact from an investigator with the DMV that informed me there's no title. They inspect the vehicle and tell me it could still be several months before I can register the car. Meanwhile my credit union has been reminding me to put them as lien holder. I explain to them it's been brought to my attention there is a title issue and that I'll contact Cardinale. Left message with Mike for Ryan. No call back. Last week my credit union changed my apr from 4.7 to 18 since I had not added them as leinholder. I reached Ryan about getting pulled over and ongoing title issues. I came by and same day he put the dealer plate on for me and gave me some talking points for the finance company and if I were to get pulled over again. I vented my frustrations and mentioned the noise and the wheels being too big and the rubber shavings collecting on the rim. He took a look and said the 10mm difference doesn't explain the sound I'm hearing. He pointed out the wear on the rear tires, put pressure on the trunk and explained with what we see and the miles it was likely the shocks needing to be replaced. Ryan acknowledged that he did get a note before vacation as he was heading out the door and when he returned the note was gone. We spoke by phone later that Thursday and setup an appointment for it to be serviced and available from open to close the following Friday. I made sure the car was dropped off well before 7am and made sure that envelope dropped. This afternoon I spoke to Julian and he asked for a summary of what was supposed to be done today. I said Ryan in sales set me up to have the shocks replaced. Julian asked if I ordered any parts. I said no I was just supposed to drop off the car. He said he would check if parts were ordered in Ryan's name and get back to me. I missed his call and called back 15 min later and it rang once and went to voicemail. I texted him. A half hour later I left him a vm on the cell. About an hour later I left a vm at his extension. At 5:13 I called and asked reception if Julian was still on site. She advised he was w a customer. I asked her to check the RO for the status. She did not find anything in my name, but that she would give him a note that I called. 5:38 I called Sales and Jr took down a message for Ryan. I asked him to relay I'm frustrated and want some answers. I got the worst deal. read more

What a great experience that we had we Cardinale GMC. From our Salesman, Junior, to speaking with the Manager Ryan and Sylvia, everyone was great! Made our purchase outstanding! We had another dealer in line with a slightly lower price however with the way they treated us we rather much give our business to Cardinale GMC. We'll be back soon for another purchase! read more

Do not buy a used car from this dealer. They quote the prospective buyer a price and then go inside to write up a contract and come out with a price $4000 over what they just quoted you. Tax and license was DOUBLE what it cost at the DMV plus they wanted $900 for a tracking system they said they put on the used car PLUS $995 for under coating of paint to PROTECT IT FROM THE LOCAL ENVIRONMENT. Really another $1895 for WHAAAAAA? Sales Mgr only talks NEVER listens. All the BS while they rip you for a good three thousand bucks. Pass on Cardinale GMC and go the Craigslist and find a good deal. read more

This review is based solely on the parts department and their staff. James is the absolute best person you could ever ask for as far as a parts department. He is extremely knowledgeable he is very efficient and every time can you place an order he will go the extra mile to make sure that the part is correct for your vehicle exactly and will do whatever in his power to get it to you as soon as possible. His delivery drivers are friendly funny and also efficient patient and kind, they are never upset when you need to check in the part and verify fitment or that is the correct part especially with all of the evolution in vehicles and all of the upgrades changes and different options for each style of vehicle it's very important to get the correct one on the first time especially meeting crucial deadlines for insurance companies for collision repairs. The online ordering as far as parts trader is handled by another gentleman Eric ,he is equally awesome! He always make sure that I am receiving the best deal and notes any parts number changes or any crucial information I will need to provide to the insurance companies. Overall the Cardinale establishment has been very predominant in the area & has continued to provide exceptional service to the central coast for years I am very thankful for them and I would suggest holding onto James with every ounce of your grip because he is an absolute asset to your company he is the sole reason that I have completely gave all of my General Motors orders Strictly to Cardinale GMC and I will let you know that it is thousands upon thousands of dollars a year at any repair facility I have ever been at and I will continue to patronize them as long as James is there to help me along the way. I would like to know that when I came into this industry I knew nothing about vehicles and I was thrown in with a Lotta responsibility and very little training and James was one of the reasons that I was able to succeed so heavily in my job teaching me little things taking the time to explain things to me and always making sure that I was getting the right parts. I will always give him the acknowledgement that he deserves because he has been such a support in my successful career as a collision repair shop manager! Thank you James again you are the best! read more

Amazing service in the car service department! I had issues with my car and the staff was very friendly and welcoming. The lounge while waiting had snacks, coffee and tv read more

Cardinale GMC - Oil Change Stations Near Me - Seaside, California

Honestly, don't buy here. They got me in here with a lie and tried their very hardest to get me to buy anything on their lot. I told them what I wanted and they didn't listen. Worst part is, when I told the sales person what I wanted, their manager came and insisted that I didn't want that car, oh no, I wanted another way more expensive car. What a joke. The manager, who I don't Remember his name, was such a jerk. He said I wanted a "kids car." How about don't worry about what I want to buy? When I finally decided on a vehicle, which was located at another dealership, they were quick to get me into finance. They threw in a 4000 extended warranty without telling me which was super cool. Luckily they only made me come back 3 times to cancel it. Ugh. I wouldn't buy here again. And I actually highly recommend you don't either. read more

Avoid at all cost. Probably the most scandalous dealership I've ever delt with. I am over 5 hours away. Found a car I liked. Talked with a fella and told him I'm coming up. 5 hours mind you. I get there late 2am. Get a call from them around 8am. Everything all good. Ask what I would like to drink (ok cool) . Get there around 1030-11. Walk in Get my drink. O by the way. We sold that car last night. Want a escalade? Seriously....couldn't tell me. Couldn't set it aside knowing I'm driving 5 hours couldn't tell me when you called that morning. These people don't care about you!!! Walk away!!!! read more

Went to get my car serviced. It was my first time taking my car in, and i went in with no clue on what to do or expect. Let me tell you, everyone was so great to me ! They made sure i felt welcomed and explained what was going to be done. Bo was absolutely kind and friendly. All the staff was friendly. Never had a bad experience here. Also if you are thinking of getting a car, Jorge is the person that helped my husband and i get our vehicle and he is amazing! He will help you get exactly what you ask for. He goes above and beyond for his clients. read more

pushy sales reps and managers, did not like that I said I needed time to think about a deal. Manager called me, was rude and said I was wasting his time when I said I need time to think about an overpriced truck with bs dealer ad ons that no ones asked for nor care about read more

Kiara has the best customer service! I thought i wasn't able to get a car due to my bad credit but she made everything work and she was able to get me the car i liked. She also made sure that the car was thoroughly washed and cleaned. Everything was perfect and had no issues at all. She takes care of her customers and she is a very professional, and if you are ever looking for a car here ask for Kiara. read more

I went to ask for help to refinance my car. Instead they told me if I refinanced with them that I will get money reimbursed from the bank it was first finance. Little did I know when I went to collect the money it was not true and they ended up adding sales tax AGAIN! After, my vehicle had a service issue that I reported it back in February 2023. Instead of helping they came up with so many stupid excuses, I continued to call and till this day I haven't gotten my car fixed and they ended up blocking my number after letting me know multiple times that they will make sure it gets done. I only gave it one star just because it won't let me post. They don't deserve shit :) read more

Ladies and gentlemen be careful walking into this Cardinale GMC they have home wreckers who like to mess with married men and not very helpful their cars suck so just don't go there oh also. Message to management you guys should really watch out who you hire because this is really bad for business. Just fyi read more

Beau Blackwell is the epitome of excellent customer service. My wife and I and another couple were just beginning a cycling trip from Monterey to Mexico and our support vehicle's (my 2013 Chevy Volt) drivers side window broke and fell into the door. We had 60 miles to cycle that day and were desperate to get our window fixed asap. After calling several shops we called Cardinale GMC and the service Director Beau Blackwell answered, listened to our plight and told us he would help us out. That's the understatement of the world. Beau sent an employee to get a part 20 minutes away, and had our car fixed and washed in less than 2 hours! The service department and Beau are top notch. Highest recommendation! read more

DO NOT recommend this place, unless you like to be guilt tripped. Came in here to get an estimate on my truck and possibly sell it. Everything was going good and the guy helping me who claimed to be the owner's son had a positive attitude until I began to feel unsure about selling my truck. Then he got a piss poor attitude with me and tried to guilt trip me by saying "selling your truck isn't a tough choice, what's tough is having a four month old at home that you're not seeing right now because you stayed late at work". First of all that is super unprofessional to try to guilt trip buyers and sellers. Second of all you're a salesman bud that's part of your job. I have two relatives that are in the market for two new trucks and wanted to go with this place but we will be taking our business elsewhere after the terrible experience. read more

Do not come to this place they will Give you the run around and the sales people are all liars. I put a $500 deposit over a month ago on a vehicle that was supposedly already there. He we are month and a half later and the Sales manager say that they don't do that lol. Well guess I'm calling my bank and getting the money back and will be on a mission to tell everybody about this scum place. read more

Bought my car 12/10/2022 & 4/28/2023 no plates? Reached out to them for over a month. Went to DMV on 4/28 for the second time to see what I can do and they were surprised DMV fees weren't paid and was told my temporary was due 3/10/23 and here is May 1st around the corner and DMV has advised me to file a complaint to be able to try to help me. Through my local lender's DMV got Dino's cell to get help and he just wanted to buy more time whenever it happens and didn't care. Not sure what to think at this point on what they did or even if they even know how to do DMV paperwork? According to DMV they have 90 days to get it done and we are around 140 days and car is still not even in my name yet? Based on talking to people around town, I am not the first one that will never buy a car or refer even my enemies to buy a car from them... Their customer service & communications and ability to take care of anything after they get their money really sucks! Save yourself the headache and go buy your car somewhere else! read more

Are you wondering if Cardinale GMC is the right dealership for you? Consider this scenario: You just bought a used 2017 Audi with 55,000 miles on it, but within 20 miles of driving it, the oil sensor light turns on. You had anticipated that you may encounter some typical issues with an Audi, but this happened unexpectedly soon after the purchase. You had purchased used car insurance for $250, which allowed you to return the car within 48 hours. The dealership kept an additional $500 as a restocking fee when you returned the car. You paid cash, but your check had not yet cleared the bank. You were given your original check back. In this situation, do you think you should have been charged the extra $500? Do you think you should bear the responsibility for a product that needed repair immediately after purchase? While I'm not surprised, I hoped for more. read more

Normally, I hate the process of purchasing a new vehicle. Most dealerships have sales people that don't care if you're happy with your purchase, push you into financing that overextends you financially, and require several hours to complete your purchase. I worked with Mike Phillips on Saturday during my lunch hour to select a vehicle and completed with purchase within an hour after work. Possibly the best experience I've ever had at a dealership. They made me an incredibly fair deal without all the hassles that I normally associate with car sales. When I need another vehicle, I'm going back to see Mike. By the way, I never write reviews for anything. read more

This place sucks! Go anywhere else to buy a car or truck. They are crooks and will not hesitate to squeeze every penny they can out of you or just steal parts off your car. This is literally the WORST dealership I've ever been too. Damn stealerships read more

I'm here for the 3rd time in 2 weeks to get my A/C fixed. The first 2 times they could not fix it even though this is GMC and they are supposed to know their own brand of car. I have not been greeted and I had to park off sight because too many cars are lined up and no one was in the office when I walked in. 2 service men walked in and past me. I stood for 10 minutes and then sat down at an empty desk. I honestly don't know what to do or where to go. If anyone knows where to fix a gmc air conditioner please let me know, this Monterey gmc tried twice, took two full days and now I am here for my 10:30 appointment and noone has come to help me, it's now 11:05 read more