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    My Nissan

    3.5 (2 reviews)
    Closed 7:30 am - 5:30 pm

    Services - My Nissan

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    My Nissan Photos

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (19 reviews)

    Because this store is located next to an ACE Hardware, convenience has found me attempting to…read morepurchase from this store many times. The past several times I've been in this store found me leaving and driving down the street to AutoZone, furious with the incredibly poor service. The staff could not care less about service or the customers! There appears to be absolutely NO-ONE managing or in charge! Absolutely ZERO professionalism care or concern for the customers! Today, my mechanic was awaiting the arrival of a part delivery to complete a routine service on one of the vehicles in our fleet. After almost an hour of waiting, he attempted to contact the vendor, Oreilly's on S. Main St. which is approx. four miles from his shop. He was placed on an indefinite hold, TWICE! The part never arrived. My mechanic could never speak to an O'Reily employee to determine of the part ever even left the shop! I had to drive to AutoZone myself to achieve the part and complete the service. I asked that my mechanic promise he would not deal with this parts store again if I was to continue having my vehicles serviced there! I have NO idea how this parts store stays in business! They certainly do not deserve to!

    I went in for a battery test and I was told "I'm the only one here so I can't help you". Exact…read morewords. I have over 10 years of customer service experience and I would NEVER say that to a customer. Even if the manager was on break, I could have been told "would you mind waiting for 10 minutes, my manager is on break" I then had to go in and ask for a jump to go to another store. The manager Jose came out to give me a jump, never once saying he can help me change or test the battery. He was perfectly fine sending me to another store for them to help me. A manager leads by example and this means trying to keep the customer satisfied to the best of their abilities because a satisfied customer means they will come back and that means more revenue. They all need a retraining. My car would not start so he forcefully had to change the battery. But if it would have charged, he would not have changed it. I would have been at another location.

    My Nissan - autopartssupplies - Updated May 2026

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