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    My Kia

    3.5 (157 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 1 week ago

    Services - My Kia

    Auto transmission repair

    Oil changes

    Routine automotive maintenance

    Transmission leak inspection

    My Kia Photos

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    Reviews With Photos

    Larry D.

    I have been looking at new cars for a while now. Today I decided to go to KIA in Salinas to look around. I walked the lot looking at different cars and came across a new KIA K5 GTline in Wolf Gray. Alex the salesman came out and talked to us about the car. There was no pressure or hassle to get me to buy the car. Took it out for a test drive....loved it!!! I told Alex let's do a deal. They gave me what I was looking for on my trade in. From everyone start to finish Alex the salesman, to Kyle and Urlinda in Finance were so nice and had a comfortable time dealing with all of them. They really made feel welcomed as a customer. We love our new car. Thanks MY KIA!!

    2020 Kia Niro EX - Love it!
    Alberto R.

    Amazing! That's the way they are at this dealership and that is the way I felt I was treated. Jonathan and Toni are just class acts. Jonathan took his time helping me figure out what was the best car for it and my budget. No games or tricks. Straightforward and honest. He is very knowledgeable about his cars and that really gave me a good feeling. Toni is just the master of the finances. He made sure to get me the best financing possible and took his time explaining everything. I got an awesome red, 2020 Kia Niro, and my wife absolutely loves it!

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    12 days ago

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    Juana I.

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    27 days ago

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    3 months ago

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    3 years ago

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    Juana I.

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    4 months ago

    Brian was awesome and helpful for a lease return. Made it fast and easy, and helped when I forgot something in the car.

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    4 years ago

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    Juana I.

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    2 years ago

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    2 years ago

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    2 years ago

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    Juana I.

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    2 years ago

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    1 year ago

    Very attentive service. Surprisingly low pressure when it came to the final signing. Really nice people.

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    3 years ago

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    Juana I.

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    4 years ago

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    Juana I.

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    Photo of Larry D.
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    5 years ago

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    5 years ago

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    Juana I.

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    2 years ago

    Excellent service from the entire group! Props to Jezreel and Rusty! I love this place

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    4 years ago

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    3 years ago

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    Juana I.

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    5 years ago

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    Juana I.

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    6 years ago

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    Rick R.

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    4 years ago

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    Juana I.

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    3 years ago

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    Juana I.

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    6 years ago

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    Rick R.

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    4 years ago

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    Juana I.

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    4 years ago

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    Juana I.

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    3 years ago

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    Juana I.

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    8 years ago

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    Juana I.

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    4 years ago

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    3 years ago

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    Juana I.

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    6 years ago

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    Juana I.

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    8 years ago

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    Juana I.

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    5 years ago

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    Juana I.

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    7 years ago

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    Juana I.

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    7 years ago

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    Juana I.

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    9 years ago

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    Juana I.

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    7 years ago

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    Juana I.

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    11 years ago

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    Juana I.

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    6 years ago

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    Juana I.

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    6 years ago

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    Rick R.

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    Page 1 of 4

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    Review Highlights - My Kia

    I had one of the best deals experience with Rick and Brian, awesome customer service and the way they work for me was unbelievable.

    Mentioned in 16 reviews

    Read more highlights

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    Gold Star GMC

    Gold Star GMC

    (168 reviews)

    If I could give this place 0 stars I would…read more My family and I visited Gold Star Salinas a few months ago looking specifically for a DIESEL TRUCK. At first, the experience seemed promising; the sales staff were friendly and helpful, although they didn't have the exact color we wanted on the lot. They had me test drive a truck and assured us they would locate the right one. Soon after, they told us they found a match at another dealership and arranged to bring it over. A few days later, we returned to complete the paperwork. That's when everything changed. The salesperson's attitude was noticeably different. Even my wife pointed out how rushed and dismissive they had become. We felt pressured to sign quickly without the same level of care or transparency shown earlier. Within a few days, I discovered the truck we purchased was actually GAS, NOT DIESEL. The exact opposite of what we had clearly asked for from the start. When I called the dealership to address the mistake, their response was shockingly unprofessional: "What's the difference?" That alone tells you everything you need to know about their level of competence and customer care. The difference is huge! It mattered enough for us to make it clear from day one. Despite this being caught within less than 10 days, and the truck barely being driven. They made no real effort to fix their mistake or make things right. This experience felt careless at best and deceptive at worst. If you value honesty, attention to detail, and basic customer service, I strongly recommend staying far away. Sales people we dealt with: Mario and Victor

    I want to leave a very positive review for David Gonzalez (Sales & Leasing Specialist) at Gold Star…read moreBuick GMC in Salinas, CA. To be clear: I did NOT buy a car from David, but I'm writing this because of how he treated my wife and me. When I'm in the market again, David will be the first person I contact -- and I recommend others do the same. My wife and I drove 106 miles to see a used 2022 Honda Pilot after being told it was still available and that we should come in for a test drive. We even texted updates on our arrival time and asked if a manager could be available to help expedite things when we got there. When we arrived, the original salesperson was tied up and introduced us to David to help. David was friendly, engaging, and thoughtful, and as we walked to the vehicle he made us feel welcomed. Unfortunately, before we could even properly look the car over, a manager came out and told us the vehicle had already been sold. That was disappointing after a two-hour drive. The policy was explained, but the tone started to feel more like a lecture than customer care -- so we decided to politely disengage and head back to our car. This is where David truly stood out. David followed us, apologized sincerely, and said, "I want to make this right." He wasn't pushy at all -- just genuinely empathetic and solution-oriented. He offered to find the same vehicle in the same color, stayed in touch, and communicated proactively throughout the process. He texted updates without us having to chase him, responded quickly, and put in real effort over several days to try to acquire the right match. When the vehicle arrived, David immediately sent pictures. Unfortunately, it turned out not to be the color we wanted (and it's possible I mixed up the exact shade originally), so we didn't move forward -- but that doesn't change the point: David's professionalism, integrity, and follow-through were exceptional, especially considering the original issue wasn't even his fault. If you want someone who will treat you with respect, communicate clearly, and genuinely advocate for you, ask for David Gonzalez.

    Toyota Salinas - New Prius prime

    Toyota Salinas

    (301 reviews)

    I've been meaning to write this for months, but as a busy working mom, time always seemed to get…read moreaway from me. That said, I couldn't let more time pass without sharing how I was able to purchase my beautiful Toyota Tacoma in my dream color, Cactus Blue and it's all thanks to the truly professional Jazmine C. From start to finish, Jazmine was patient, honest, and incredibly straightforward about what I was getting and what to expect. She made the entire process easy and even fun. I've heard far too many stories about women walking into car dealerships and not being taken seriously or feeling pressured into an upsell, but that was absolutely not my experience here. I felt respected, informed, and confident every step of the way. I was in and out, and I knew exactly what I was signing up for. I wanted a reliable, safe truck for myself and my son, and Toyota Salinas delivered. I've had my truck for a few months now, and I'm still in love with it and so is my little! Javier also made the paperwork process incredibly smooth and efficient. I would highly recommend working with Jazmine if you're looking for a genuine, honest, and stress-free car buying experience

    Here's a polished but still firm 1 star review:…read more I was really disappointed with my experience at Toyota Salinas. I booked an appointment online for 12:30 PM and drove about 20 minutes to get there. When I arrived, I checked in at the front and was told to wait in my car because someone would come out to help me. I waited about 18 minutes with no one approaching me, so I had to flag someone down myself. After that, I was told there were 13 cars ahead of me and it would likely take around 4 hours before they could even get to my car. At that point, I was confused and frustrated because I had booked an appointment. They explained that the appointment time was really just a drop-off time, which was not clear when booking online. The whole process felt disorganized, slow, and inattentive. The customer service was poor, and I felt like my time was completely wasted. If appointments are not actual service times, that should be made very clear upfront so customers can plan accordingly. I would not recommend coming here if you expect timely or attentive service.

    Cardinale Volkswagen

    Cardinale Volkswagen

    (151 reviews)

    Best Buy tried installing something in the dash of the car and ended up crashing the car's computer…read moresystem and they didn't know how to repair it, so we brought it in to Cardinale for repair, which Best Buy is going to pay for. We wanted to give a high five to Marlene the lady at the front desk. She was very knowledgeable and thorough. She told us the wait may be several hours (and it was) but she was kind enough to check on us in the waiting room to give us updates and to see if we were ok or if we needed anything. They did finally find the source of the problem and they returned the car to us after a courtesy clean-up and carwash. Thank you, Cardinale Volkswagen.

    We drove 3 hours to this dealership after finding a used vehicle online at what appeared to be a…read morecompetitive price. I first reached out on Wednesday, and over the next couple of days we exchanged texts and emails about the car before making the drive there Friday morning. At no point during those conversations were we told there would be an additional $3,000 in dealer-installed add-ons added to the advertised price. Maybe it could have been mentioned somewhere along the way, but unfortunately it never was. Once we arrived, we learned the extra charges included: * $1,500 for a LoJack system we neither wanted nor needed * $1,500 for plastic door edge and door handle protection To put that into perspective, similar plastic edge and handle protection can easily be purchased online for around $50. After spending 3 hours driving there and another 3.5 hours driving back home, the experience felt very much like a bait-and-switch situation. The attractive online price got us in the door, but the actual price was thousands higher due to mandatory add-ons. To be fair, buried in the fine print was this statement: "Vehicles may be equipped with optional dealer installed equipment. Please contact dealer for final price." Unfortunately, I missed that disclaimer before making the trip. Let this be a reminder to others: always read the small fine print carefully and ask for the full out-the-door price before driving long distances to a dealership. I do want to say the sales staff themselves were polite and professional. They even bought us Starbucks coffee Friday morning, which was appreciated. This review is less about the individual salespeople trying to do their jobs and more about the dealership policies they are required to follow. Transparency upfront would have saved everyone a lot of time and frustration. Overall, a very disappointing experience and a huge waste of time.

    The Car Lot - Purchased this beautiful 2015 Audi from The Car lot this is our 2nd Vehicle from them.

    The Car Lot

    (20 reviews)

    I am currently on the hunt for a new car , me and my wife decided to stop by on there labor day…read moresale at the Northridge mall parking lot. I was greeted by a awesome sales man but don't remember his name at the moment. He let me test drive a impala 2008 , which I did not like so he offered a little something different and we took a 2010 Honda accord and I was sold by this one. It was the best car I have driven the past months . One problem it had 112,000 miles and we want something under 50,000 so he showed us a 2009 with close miles to what we wanted . It was getting late and my son was with the babysitter so we had to leave. I left really happy with the service . I did not get pressured by the sales man like other lots around town where they want you to just drive off or go in the office to soon. I will be looking for a Honda accord 2008 & up with under 50,000 miles and be purchasing it . I hope the car lot can get one soon , I will definitely be returning if I find a matching car to my needs . Sorry I can't release his name wish I got a business card but was so busy test driving all there awesome cars. I forgot to add . The man that helped me out also offered me a quick approximate of what I would pay with a car worth (xx) amount and he said a guy has gotten one and took it 5 years around 270 a month. Which of course is just a estimate . But most other places I go that I ask always want me to go in there office , which I do not like at all .

    DO NOT purchase a car or trade in a car from this place. This is an auto fraud dealership. I have…read moretraded in my vehicle with this company and it has been a nightmare. They put the outstanding balance on my new car loan and have not sent the check in to pay off the Toyota RAV4 that I purchased from them. I am currently in touch with an lawyer, please save the headache and don't make the same mistake I did and purchase from them. My credit score is now poor and I have 2 car loans of 60,000 on my name. Save yourself the headache and DO NOT GO HERE!

    My Kia - car_dealers - Updated May 2026

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