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Seaside Chrysler Dodge Jeep RAM

3.2 (222 reviews)
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My Dream Car 2023 Jeep Grand Cherokee
nina g.

I highly recommend coming to Seaside Chrysler Dodge/JEEP/Ram . We drove from San Jose , Ca and purchased my dream car 2023 Jeep Grand Cherokee!! ( drive a little save a lot ) Thanks to Ryan Pearce for your assistance and outstanding Customer Service and also to Richard and Paul . I'm so happy with my Jeep ., Thanks again for everything

Camille J.

I didn't look at this dealerships reviews on Yelp prior to visiting so I had no idea they had so many negative reviews. I've never been here before but I've been on the market for a new or used AWD/4x4 vehicle for a few weeks/month now. I was searching on Google for a Toyota Tacoma and this dealership popped up and had a used 2022 TRD Off Road on their lot. I filled out an online inquiry and Ryan sent me an email the next day. I texted his cell to confirm if the car pictured online was the actual car on their lot, if it was still available, and he was able to immediately answer my questions. I set up an appointment to go see the car in person and maybe take it for a test drive the next day. Showed up for my appointment and the Tacoma was sitting out front waiting for me, and so was Ryan. He was very personable, knowledgeable and down to earth. We had a great test drive and when we got back to the lot I asked him to show me how things worked on the truck, such as the daytime LED headlights, fog lights, things under the hood, overall state of the vehicle (it was a 2022 used Tacoma). The car had just been traded in by someone so it hadn't even gone through the vehicle inspection and detailing that dealerships do before selling a car. I decided I wanted to purchase the car and was going to trade in my BMW. Oscar, one of the managers here, initially gave me a very low offer on my car (I expected that) and we were able to negotiate the price of the trade in to match the same price another dealership nearby had also offered me. It was a quick and easy negotiation. Of course I could have sold it for more if I sold in privately but the trade in offer was what I reasonably needed to feel comfortable purchasing the Tacoma. Javier was the finance person that helped me with the contracts and signing. All finance departments will try to sell you add on warranties and things like that. Javier didn't try to sell me anything. He just showed me what my options were and when I said no we moved on. Pretty simple and straight forward.... We went through the entire contract together as I signed everything and he explained what I was signing and why. I don't feel as though there were any hidden fees. I feel confident that I paid a very fair price for the Tacoma. This was by far the most transparent car buying process I ever had. To be clear, I did NOT finance the Tacoma, I bought it outright with the trade in + cash. I wasn't able to leave with the Tacoma on the same day because I bought it before they had done the intake inspection and all of that stuff (gotta move quickly around here lol). Ryan drove my Tacoma all the way to the Salinas Toyota dealership to have an open recall addressed because he said they couldn't legally sell me a car with an open recall on it (good on Ryan for doing this because other dealerships would just sell you the car and let you leave with it and tell you to come back later to get the recall addressed). The car was also inspected and serviced, washed, and the interior was cleaned out. Also, when I test drove the Tacoma, I discovered there was a locked safe in the center console and Ryan didn't know about it. I told him that if I bought the car I'd need it removed, which he did. I was able to pick up the Tacoma the following day. Ryan put on my paper plates, Javier took the title to my BMW as well as the remaining balance I owed on the Tacoma via cashiers check. I gave them the key to my BMW and that was it. Altogether super straight forward, clean, efficient deal. Everyone I interacted with was professional and friendly. No one was douchey or shady. The Tacoma was listed at a fair price considering the year, mileage and features it came with. Honestly it was listed for lower than what the Salinas Toyota dealership was listing some of their used Tacoma Off Roads for. I got out with a fantastic vehicle at a really good price and I clearly understand all the fees and what was included in the overall purchase price. I left the lot with a full tank of gas that the dealership put in. Ryan, Javier and Oscar - thanks for your help. Ryan especially deserves a raise for being the real MVP and for being so straight forward during the buying process. I hope you guys make good money off of my BMW, and I can't wait to take my 2022 Tacoma up to Alaska in a few months!!!!

Run FAST and FAR from this dealership. Simple software update and my van came back with body damage. They could not show me on the photos they took prior to dropping off my van of any damage. Yet they still deny it happened. General Mgr Angelo didn't even ask me to bring in my vehicle to see it. Instead ,he finally called me back and was very rude and condescending. Made no effort to resolve the issue. Now he is ghosting me. Said this has never happened before. Please read their reviews, it's happened. I had no choice as it was a software update only a dealer could do for the 3rd row back seats. The people working on the cars, know nothing about them. They called me asking that I bring in the 3rd row seat for the fix. I had to inform them that it was there in the van in the stowed position. A bit scary!

Original list by price as advertised on the dealers site and on auto trader.

Beware!! I was interested in a vehicle they had and it took 3 days to get an out the door price. Once I got the price overview I immediately noticed they had the price listed at $3,000 higher than it was listed for on their site AND on auto trader. When I inquired about this they said it was due to a paint protect and and an anti theft device that they had installed. Did I ask for those things? No. I even told them to remove the anti theft device because I didn't need it, and they told me it was company policy and mandatory for it to be on the vehicle. SO INCLUDE IT ON THE LIST PRICE!! THEN they gave me some BS excuse how they're "already losing money" and that the additional $3,000 was considered a mandatory/ necessary "fee". See on the photo of the payment details the little area that says "taxes" and "fees"? THOSE are the taxes and fees one would expect when purchasing a vehicle, not this other nonsense. Typical slimy used car salesman tactics trying to pull one over on you. Don't do business with these people.

New car oil change sign

I want to give this place a 0 but I had to give a 1 start for putting my review. First of all if you are going to this dealership DO NOT WORK WITH VINCE WHO IS A SALES GUY AND CRHIS who is FINANCE MANAGER. Both of this guys were on my phone nonstop calling me for three days to make a deal. I apparently give up and did the deal with them. I Purchased a JEEP RUBICON from this guys had them delivered to my house location. When the deal was done they did my credit and promised to get the vehicle at 1 o'clock afternoon mind you I had to call in the morning and ask them what time they are coming they keep delaying it stating the car is in detail eventually with falls promises I got the car at 8:40 pm evening time when it was dark and can't see anything. The next morning I saw the car no cleaning no wash to the car it was really dirty will post pictures. By law they had to bring in my paperwork with them on the day of delivery which they did not. I had to call the dealership multiple time and call Chris and Vince multiple time and I'm not able to get a hold of them. I purchased this vehicle on Saturday Nov 16th and still have not received no legal paperwork from them stating this car is mine nor do I know what bank I was approved. I also try to get a hold of finance general manager Giuseppe but was not able to get a hold of him also. If you are planning to get a car do not from this dealer because they will be after you trying to make the sale after if you have any questions they will not be available to get a hold of

When a pretentious "finance manager" doesn't understand CUDL.

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4 months ago

I took my Chrysler here, what a great service manager and service ! Thank you my car runs better !

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Ask the Community - Seaside Chrysler Dodge Jeep RAM

Terrible follow up and don't do as promised?

Sorry to hear that... My experience was great I had Kam as my salesman and he was great!

Don’t See Your Question? Ask Away!

Review Highlights - Seaside Chrysler Dodge Jeep RAM

We were also greeted by the General Manager Richard who was very tentative to our questions and needs.

Mentioned in 16 reviews

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Broken promises and incompetence... At every level. We saw a car online and called them to ask if…read morethe car was available and ready, we were ready to buy and we didn't even want to negotiate the price, so the whole process should have been done quickly. I also had a pre-approved loan for the total in-hand and ready to go before we walked in. We got trapped in the dealership for a total of 4 hours, they made us sit in the lobby for over 30 minutes waiting for nothing before any paperwork showed up. Something that should have prepared while we were making our way over. After telling us how much they appreciate the service of our military members, they then let us know that they will not accept checks from Navy Federal Credit Union. We were forced to go with one of their lenders, even though I already had the check in-hand. That would have been nice to know before I already spent an hour in-store! So I had to take an extra hit on my Credit when really I should have just walked out. Luckily my credit score is high enough to take it. We sat for an hour waiting for them to find a loan for us, and we got a lot of rejection letters only because we ALREADY HAD THE DANG CHECK FROM MY BANK so of course new lenders aren't going to want to accept to give a second loan to someone! Whatever, we had already been there for so long, I was not leaving without this car at this point. We then sat there for another 90 minutes while they "finished the paperwork..." but didn't give us any idea of how long that would take so we could have used that time to do something other than sit there and do nothing! (This is hour 3 of trying to entertain our kiddo while we wait by the way). After that 90 minutes we went into some other guy's office and re-hashed all of the information from the past few hours all from scratch. It should have been an email or that other guy should have been present the whole time! He was just walking around the store we saw him several times just strolling! At the end of the transaction when everything finally went through, Walid, the salesman, said we would have to wait another 30 minutes for the car to be detailed. WHY in the last 4 hours was the car was not cleaned?!?!?!? Crazy. After we walked out we discovered that one of the two keys had a dead battery. I asked Walid if he could help get us a new key battery and he said he would "look into it." Fine. I waited a month and then emailed him about it, and he replied over two weeks later saying that he would ask the parts department if they had a key battery for us. It has now been six months and we haven't heard from Walid or BMW at all! All of their claims about caring about their customers are false. They got their money and now they have no interest in continuing to provide service, even after they say they will.

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Seaside Chrysler Dodge Jeep RAM - car_dealers - Updated May 2026

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