As the restaurant was closing, and our party was heading out, we were discussing if we should walk around the area or head home and one of the waiters/bartenders said "it's better to go home" or "it's time to go home" in a rude tone and we weren't even talking to him. We turned around to look at him to see if maybe he was joking but he had a straight face and turned around to face the register. We spent $700 here and we tipped well. We were polite to our waitress so I don't understand why the comment. If they wanted us to leave, they could have politely come up to our table and let us know they were closing soon but there were so many other tables with people. The food was good but the staff looks annoyed for some reason. For such an expensive restaurant, you'd expect better hospitality. Such a shame. Oh, and there's a fruit fly problem. read more

Amazing restaurant within the Sheraton downtown PHX. Had a reservation through open table for a Wednesday morning before catching our flight back home. When you enter the restaurant, you feel like you're in a different world. The menu has a la carte breakfast on one side and buffet on the other. It was delicious. The comfortable seating made it even better read more

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Went here for breakfast. Food was mid but service was atrocious. Waiter took a long time to come over but also rushed us then got orders wrong (and acted like we made an error when we pointed it out), didn't serve coffee for a very long time, didn't refill without us specifically asking. This place is way too expensive for this level of service and food. Would not recommend. Too many other good places in this area. read more

Our Bartender, Jeremy - was Great! The recommended Benedict and Buddha bowl were perfect and just enough to satisfy our hunger. Both were savory meals and agree that the Buddha bowl will be a favorite. Next time we will for sure try the chicken sandwich and share that because it looked delicious! The ambiance is relaxed with trendy decor. The open seating was great, perfect patio spot for a group brunch outing too. read more

Decor photographs well, and our server was great. Other than that, stay away. Got there at 4:30 on a Sunday, but menu was rigidly unavailable until 5. Wasn't worth the wait - probably one of the saddest burgers I've had since my college days eating cafeteria food. Ambiance was nice until a dirty street wino just invited himself in, dumped his trash on the table in front of us, loudly crunched some chips, until collapsing into a nap. Entire staff saw, and no security called. So anyway, I guess if you want an expensive sort of homeless shelter soup kitchen experience, then go here. read more

Such a cute restaurant, was here for our friends birthday and it was so nice. Our server was very helpful with getting everyone accommodated for, I tried the duck and goat cheese empanadas, definitely be sure to try those and the s'mores brûlée! read more

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First time experience here....four of us stopped in for a few drinks/food before a show downtown. The location is great and the ambience is super cool. Right now its perfect weather especially around sundown when temps drop quickly. We got a table on the patio and started with some drinks. We ordered a few side plates, the shrimp ceviche and guac were great. The hummus was a different feel but I appreciated the diversity in its preparation and presentation. We got a variety of main courses to include the burger, the trout (the crispy skin was awesome) and the pasta dish with chicken. All of them were good and again nice presentation. Service at the table was great, good communication and attentive. The drinks did come out slow and it wasn't super busy so they might need to take a look at that, especially since some tables may be on a time crunch. All and all, I will return. read more

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I really wanted to like this place but unfortunately it just wasn't it. I'm giving stars only for the aesthetic and the cocktails were okay. Honestly the food was not worth for the price. If you go skip the ceviche. It's literally just shrimp and peppers with a little lime. No flavor at all. read more

Nothing that blows you away, but a solid experience, nonetheless. The food and drinks were good, but a little pricey, as you should expect with a hotel restaurant. Service was friendly and the interior was cozy. Overall, it was a nice dinner and I wouldn't steer anyone away from here read more

We tried Carcara during restaurant week, and it was an amazing deal. The service and food was top notch. The ambiance it fun. The big tree in the middle makes it feel romantic and fun. The ceviche was a perfect size to share. The sauce was amazing, I almost wish I had a piece of bread to soak it up and eat it. The short ribs were cooked to perfection. Melted in your mouth and easily able to cut with just your fork. The jalapeño sorbet was hands down amazing! read more

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Nice place nice vibes, great pictures and great waiters. The food is not bad but don't expect great!

I came here as a last minute surprise for my boyfriend's 25th. Since it was last minute, I didn't realize how expensive it was, but it was a special occasion and we went. The ambiance felt like a fancy modern restaurant if it were in the 70's. I mean this in a nice way since the coloring was different. I ordered the steak snd my boyfriend ordered the fish. There was not a large array of options, but they were amazing. At the end, our waitress gave us cotton candy to conclude the meal. It was so flavorful compared to cheap cotton candy in the buckets. Our waitress was very kind to and gave us a birthday desert for my man. Might not come again since we are young and broke. It was still a very fun experience. read more

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Stopped here for some night cap drinks and ended up staying for the company. Jocelyn took amazing care of us and was incredibly attentive and genuine. We had a couple rounds, and topped it off with the strawberry rhubarb crumble. Absolutely incredible. read more

Carcara - Lounges Near Me - Phoenix, Arizona

I'm usually not a fan of hotel restaurants but this is an exception. Had a late dinner on the patio. Even though it was over 100 degrees it was lovely and cool. Came back for breakfast and had the Tasso Eggs Benedict. read more

Carcara - Lounges Near Me - Phoenix, Arizona

Such a pleasant atmosphere without being too loud or overwhelming the cocktails are delicious, as is the food, and the service had me wanting to come back! read more

Nelson was our bartender very excellent service! Makes one of the best margaritas ever had using Don Julio 1942. read more

Carcara - Sipping on a margarita in Arizona with Don Julio 1942. Table. there's. - Lounges Near Me - Phoenix, Arizona

My experience is from Friday (01/10/2025).I want to thank Angelo for outstanding service during my stay at the Sheraton Phoenix downtown. I ordered the grass fed New York Strip with a side caesar to start. The strip was cooked to perfection! Those Au Gratin potatoes were better than a baked potato too. The salad was amazing! If I return to Phoenix soon, this will be my choice hotel and restaurant during my stay. Thank you for a pleasant start of my weekend before going back to work. read more

Carcara - Pictures of my amazing meal. The salad was way bigger than the picture looks. - Lounges Near Me - Phoenix, Arizona

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Came here during restaurant week & was extremely satisfied with our meal & service! I started off with the ceviche & was really impressed with the flavor. I don't normally have high expectations when ordering ceviche at restaurants, but this place had me pleasantly surprised. For the main entree, I had the braise short ribs. The short rib was fall off the bone tender. Well seasoned. & the polenta underneath just complemented the dish so well. read more

Had a great meal before going to a Sun's game downtown. The food was delicious and large portions. Cocktail list was expansive and great HH wine specials. The service was prompt and friendly. Inside and out door patio was beautiful. read more

Carcara - Trout - Lounges Near Me - Phoenix, Arizona

Great food!!! We had lunch, brunch and dinner there while in Phoenix. Wait staff were super nice and friendly. Food came out fast and tasted AMAZING!!!! jalapeño biscuit and gravy was delicious, guacamole and salsa was really good too. Love this place. read more

Great service. Located in the Sheraton Hotel. Burger very tasty. Beautifully decorated. Since it's located in the hotel, a bit pricey. read more

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All in all a disappointment. The hostess literally didn't speak to us at all. She just looked at us and after we told her how many she led us to a table. Not a great start to dinner. Do not order The Steer as a drink. It tasted like Robitussin. Our server forgot we ordered an appetizer, so we never got that. After we placed our order he came back to tell us the kitchen couldn't make steaks or chops due to a fan issue. But came back a minute later and said never mind. So confusing. My organic airline chicken was ok. The chicken skin was not rendered in any way so it was just fatty and inedible. The risotto was undercooked and you couldn't taste poblano at all and the carrots were slightly overcooked. The carrots were still probably the best thing on the plate though. Sadly seemed very overpriced for what we received. With all the other great restaurants in the area this one won't be high on my list to return to anytime soon. The only redeeming quality was some of the decor. Loved the tree inside. read more

Carcara - Organic airline chicken - Lounges Near Me - Phoenix, Arizona

I was very disappointed on my Father's Day Brunch that was not available at Carcara, we were here last Easter & enjoyed the brunch. My Wife booked it & when we arrived there was no brunch service even though it was advertised as a $119.00 per person. Very disappointed that it was cancelled without notice, we could've booked Wren & Wolf. Another issue was that we had about 3 1/2 pancakes, pork sausage, & turkey bacon left to be boxed up, we received only the pancakes in our to go box. I'd recommend if you're not going to have brunch on a special occasion in the future that you notify guests beforehand, as I stated we had other choices for a Father's Day Brunch! read more

Fun little spot for date night or even a night out with the ladies. Happy hour is everyday 4-6pm. Bartenders are awesome and the food is delicious ! read more

Carcara - Happy hour Buffalo cauliflower and happy hour guacamole/salsa - Lounges Near Me - Phoenix, Arizona

Stopped by for Sunday brunch. They have a good variety of brunch choices. The entrees are pretty much a la carte- I ordered a frittata- all I got was the frittata, No toast, no potatoes- nothing. I did get the $3 mimosa add on though. Regularly their $8. So that was a win! The atmosphere is really cute- don't expect to be wowed by the food though. read more

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I went in there based on a video I saw online. The venue is nicely decorated but the drinks weren't all that great, nor was the food. We were so disappointed that after the appetizer ( chips, salsa, and guac) my husband and I didn't even order an entree and left. read more

First time at this restaurant but loved their Buddha Bowl , the service is decent, fast and friendly. They were out of a couple of drinks present on the menu though ? Overall, convenient if you stay at the Sheraton hotel. read more

Carcara - Buddha Bowl - Lounges Near Me - Phoenix, Arizona

The place is gorgeous - nothing to say about the presentation of dishes or drinks, and the overall look-and-feel of the place. You can park in the hotel's underground parking and get your parking ticket validated. Servce left to be desired. I was disappointed when we showed up about 10 min before the switch between the brunch slot and the next slot (honestly can't remember how they referred to it). Although there were lots of seats available, we were told they could not seat us unless we wanted brunch, and we'd have 10 min to order. We had to stand around waiting for them to allow us to have a seat. I was hoping to sit by the tree, but was told that area was closing. I asked about a table nearby but was told someone had already requested it and that he was just using the restroom (whoever that was, he never came back). We got seated at a different table, not the end of the world. Our waitress checked on us really fast, before we were ready to order. We asked for a couple of minutes, but then she didn't come back for a very long time. After about 20 min of waiting, we had to flag someone else to get our drinks and food order. The waitress did apologize later, and came with the bill really quickly. The place was beautiful, everything was delicious, but I am hesitant to go back based on the service. read more

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Let me start by saying that the ambience and food here exceeded my expectations! Unfortunately, our experience was completely ruined due to our server. She rarely came to our table for refills and general needs while dining. I am extremely understanding of wait staff (I waitressed in a high volume restaurant for about 5 years). She was unconcerned about her service and was very rude when we asked simple questions. I want to give Carcara another chance because it's conveniently located downtown Phoenix and the food was absolutely delicious and perfectly cooked but the service absolutely ruined what could have been a 5 star experience. read more

Carcara - Alfredo pasta with Shrimp - Lounges Near Me - Phoenix, Arizona

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Kind of disappointing, which is weird considering its location and the incredible ambience. In a weird way, this restaurant is actually all about the decor and aesthetics, and not so much about the food. Located right across from the Herberger, it offers a convenient location pre-show. But, service level is less than impressive, and I wonder if that has something to do with the fact that it is a hotel restaurant? Nevertheless, the overall experience is OK, but for the price and the potential, it leaves a little bit wanting. read more

The ambiance is incredible- it's very visually stimulating and there's a lot to explore within the restaurant. I love the big tree in the center. It's a unique concept. As for the menu and food, though, I wasn't blown away. The menu doesn't offer a lot of variety, and the prices are very expensive (especially for what you are getting). We stopped in for lunch, but left wishing we had gone someplace else to get the same thing for half the cost. The decor says "exotic", but the menu only carries meals that you could find at Applebees (basic salads, bowls, and a few cuts of meat). I'm not opposed to the basics at all, but in a high class establishment like this I expect them to have some sort of surprising, original element to make them their own. It was just very underwhelming. Our server was very friendly, though, and did take good care of us. read more

Breakfast menu was broad, patio buildout is lovely, plenty of shade. Although the star of the show is the service. Lily was prompt, efficient and knowledgeable. She anticipated my needs before I did. Bravo. read more

Great ambiance, fire place seating is very enticing but impractical to eat at, they don't have tables for food if you sit at the fire place. Aesthetics and vibe are on point. get the duck confit empanadas, those were well thought out and awesome flavor profile The burgers and ceviche were pretty standard fare, they were good, but nothing amazing read more

Carcara - Ceviche and duck empanadas - Lounges Near Me - Phoenix, Arizona

Random late night date drink with the bestie. Tried the new spot that was under construction for basically all of covid and then some. We'll they have done well. Drinks were amazing for summertime. Wife enjoyed an espresso martini and I had a wagon wheel "no syrups". Bartender added fresh basil and cucumber rather than syrup and it was so refreshing. It's still quite warm at night but they know how to make Arizona summer drinks. Espresso martini had no milk(cus that's a bad decision "anchorman") and like I said the wagon wheel with cucumber just hits the pallet so we'll in this heat. Definitely a new spot you need to try in a great old space in great area of downtown. read more

Carcara - Wagon wheel(left) Espresso Martini(right) - Lounges Near Me - Phoenix, Arizona

The staff was nice and the place was pretty nice and spacious. The food was alright, it was an appetizer and the tortillas were cold.

45 min wait for breakfast tacos 45 min wait for breakfast tacos 45 min wait for breakfast tacos ...................................................yup....................... read more

I was downtown with family for a Suns game and stopped by Carcara for a quick bite and drinks beforehand. Everything we had was delicious- tacos, chips guacamole and salsa, and the crispy buffalo cauliflower! All the drinks were great, too! Our server Tyrone was very attentive and friendly. We will definitely be back any time we come downtown! read more

Carcara - Lounges Near Me - Phoenix, Arizona

My sister and I chose Carcara bc we both have celiac and the restaurant week menu was all gluten free. Everything we chose was tasty and filling. I had the soup which was flavorful and spicy, the scallops that had an amazing sauce on them and a delicious sponge cake w mousse. My sister had shrimp ceviche (included 8-9 shrimp), she had to eat w GF crackers instead of tortilla chips bc there is not a dedicated fryer for GF items, she had fall off the bone braised ribs and a delicious polenta. Our cocktails were very good too. We like the new ambiance and the cool tree. They also have a cool bar. Service was also fantastic. Don't forget to get your parking validated. Cheers to a great night. #celiacsisters read more

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The food was good but the service was very slow. This restaurant is located in a hotel and we are here for a conference. The server stated at the end of the meal that she could not split the bill more than 4 ways. This made it impossible to get receipts for our business trip. read more

The atmosphere is so cool. From the decor to the coolness of our bartender. We had the brunch menu and elected for the short rib burger. Holy cow, it was perfect and delicious and enormous. Don't change a thing! Service was fast but not rushed and my picky husband got everything he wanted. I would go back today if I fit more food in. read more