Bruh... I can't believe I forgot to take a picture of my New York Sour... crazy. Anyway, I was on my way to the rooftop bar Eden, but they were closed for a private event. This place was the lclosest thing to the elevator so I peaked in through the window and it looked like a laid back bar restaurant. I walked in to front stand, no one was present, but as soon as I came in the door, I heard a shuffle in the front room and someone immediately got up and came towards my direction and greeted me. Found out his name was Christ; he was laid back, calm, yet friendly and welcoming. I asked for the drink menu and then a few questions then decided to come in. I went to restroom first because I hate getting up after I order. When I walked over to sit at the bar (since I was only In for a drink or two and by myself), I sat and was greeted pretty quickly!! Great job Jay! Super chill/laidback yet Friendly. Easy to talk to and smooth making drink. Bummer I didn't snap a pic of my New York Sour but it was a yummy drink and a good experience!! read more

Phoenix Bourbon Room - New York Sour - Cocktail Bars Near Me - Phoenix, Arizona

The Phoenix Bourbon Room is located in the Center City area of Phoenix near the Suns Arena, Convention Center and several Hotels Standard Amercian pub food - lots of appetizers, burgers, bbq, steak, salads. Large bar area. Lots of tables. The abilty to seat large groups Service was friendly, food was good, though nothing to rave about. Pretty dark interior. Not as busy as other nearby spots 12 people in our group....I shockingly took no pictures- sorry Parking Garage around the corner What we ate: Deviled Eggs Coconut Shrimp Onion rings Ribs Pulled Pork Burger 8oz Filet with carrots and brussels My rating rationale +1 Service +.5 Food~Taste/flavor/quality +1 Presentation +.5 Atmosphere/vibe +1 Value read more

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Came here before a concert since another restaurant was packed. The service was great; our server Andrea was friendly and attentive and did a great job. The whiskey selection is excellent if you're wanting to try something you normally can't get at the store or don't have a bottle of. But the food is a coin flip on being great or being average. The deviled eggs and coconut shrimp were great. The brussel sprouts weren't; we order them extra crispy and they were basically blackened from probably being soaked in oil. The brisket sandwich was lackluster and the beet salad was overly bitter since there were no other greens to balance the bitterness. I'd give it another try since the city view is great. read more

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I had the absolute pleasure of dining here this evening with my team from work. It was the second time I'd been in - the first was last week with my brother. Let's start with last week. My brother and I had a comedy show near by at the stand up live and had some time to kill before the show. We were walking around and saw this place, and decided to give it a try. When we walked in around 5:45, the place was almost completely dead inside, so we had our choice of seating. Ultimately, we were sat by the window, overlooking the city. We shared the soft pretzels and single barrel jack daniel's whiskey and both were phenomenal. I was astounded how smooth the whiskey was and was really impressed with the pretzels. Service was great as well - prompt and kind. Our server even made sure we got the $2 off appetizers as we walked in at the end of happy hour. Tonight when I went with my team, the place was HOPPIN. I'm glad we had a reservation, as we were a large group. I ordered the smoked meatloaf, a long with a Shirley Temple. For how busy they were, and how large our group was, I'm really impressed with how well the servers did and how attentive they were - my drink was never empty. The food was SO GOOD. Their BBQ sauce is out. of. this. world. A total must try. The one negative I'll add is this - between the music playing (a very solid playlist, might I add!) and everyone talking, I barely heard a thing tonight lol so that's something to keep in mind. Price wise.... It's a little on the expensive side for me. My meal alone was $24, and that doesn't include the drink. You definitely get what you pay for though - the portions are pretty epic. All in all, would I go back? Yeah! If anything, just to have another single barrel whiskey! read more

Phoenix Bourbon Room - Soft pretzels - Cocktail Bars Near Me - Phoenix, Arizona

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When we walked in, the place was pretty empty. We were seated right away. Our waitress super sweet, friendly, attentive. The restaurant's decor matched its name with a bar filled with bourbon. It could be a bourbon lover's lair. The food on the other hand, could use some work. We ordered some deviled eggs & artichoke dip. Artichoke dip lumpy & it tasted like it was made a few days ago & just heated up, deviled eggs were okay. We ordered salmon with mushroom risotto, grilled pork chops topped with mushrooms & loaded baked potato & South west chicken pasta. Salmon overcooked, risotto swimming in cream. Grilled pork chops, they forgot to top it with mushroom & sauce too sweet & watery. The Southwest chicken pasta was basically a chicken enchilada deconstructed on pasta. The only thing that tasted perfect was my Heaven Hill 10 year bourbon, neat. This place could have high potentials. read more

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Went here for dinner while I'm in town. You go up an escalator to get there which was cool, and they have a nice bar. I ordered a side house salad for only $5, and I chose the bourbon glazed salmon. I was expecting to have my salad first as like an appetizer but it came out with my entree. It was very good but I didn't eat much of it because my entree was hot. It wasn't a big piece of fish but it was tasty. (I would have liked a heavier glaze. ) I didn't think I was going to like the mushroom risotto it came with but it was tasty. I liked the vegetables too, especially the carrots! I was full but I ordered creme brûlée to take back to my hotel. It looked mushy but when I ate it later it was delicious!! Overall I enjoyed my meal and would go there again. read more

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The Phoenix Bourbon Room has had the best draft beer list I've found in this part of Phoenix's Downtown. Their menu and brand seems to mock me as a native Kentuckian, but I'm very glad I finally stopped in for the draft list I found deep in local Arizona beers to amuse and delight me. read more

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Came in for Lunch. Unexpected lunch that was a nice surprise. Plenty of space. Attentive staff. Reasonable prices. Small portions though. Definitely worth coming back for another lunch. The crispy ribs I had I would say were less crispy and more dry rub but with a side of sauce. It was good. I wasn't mad about it. Not sure I'd do it again but would say definitely give it a try. read more

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It was a horrible experience, when we went in the place was semi empty. We put in our drink orders along with the appetizers. When we ordered the food I asked for an update on our food since it had been over an hr. The waitress came out and said our food was on the grill already. 20 minutes passed and still nothing. We ended up canceling our order since we had an event to go to. When the waiter came out he mentioned something different about our order not being out in correctly into their system so they apologized but they never offered to make it right, they charge my card wrong. The whole experience was bad. read more

Phoenix Bourbon Room - Cocktail Bars Near Me - Phoenix, Arizona

So another place we tried by our new apartment. We came here on a Monday and the place was not busy. We were seated by the big picture window that faces south. Great view!!! They have an extensive liquor menu, my Old Fashion was outstanding. I ordered a Manhattan and it wasn't that good. Food: They have a diverse menu, but for the money they have a special (sirloin, filet or Pork Chop) comes with 2 sides. My Sirloin was outstanding cooked perfectly and seasoned to perfection. I had a house salad and Carrots for my sides. My hubby got the filet special he got the carrots and baked potato which he said was the best baked potato he has gotten in a while. B Desserts i got the Panna Cotta with berries it was ok, it was frozen. Hubby got the apple Crisp with ice cream snd it was excellent. Nice flaky crust, slightly tart slightly sweet. Excellent!! We will be coming back. read more

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So first let's start with the positives, the food was good. We started off with the win, place, show bourbon flight and an old fashioned. Surprisingly we liked the Calumet 8 year better than the 10 or 15. It was smooth with hints of Vanilla and oak. We also had the coconut shrimp which was also tasty. I Had the glazed salmon with vegetable medley which I was looking forward to all week and my Valentine had the Southwest chicken pasta. The pasta had a chipotle sauce was spicy but not overly spicy served hot. For desert we had the tiramisu which was very rich and delicious. So now why I gave it three stars. We had a reservation for 7:15 and arrived at 7. It was Valentine's Day but they weren't overly busy and I felt like they may have been understaffed. There was no host and after about 10 minutes of waiting I think it was the manager who took us to our seat so it was actually a few minutes early than the reservation. My first impression of the restaurant and bar was I felt it was very classy with a separate tasting room which I think was closed. But when we got to our seat the restaurant that had an upscale feel to it had so many tv's it felt more like a subdued sports bar. While that was not necessarily bad it wasn't what I was expecting. (For a sports bar it would have been underwhelming as that didn't seem to be the vibe for the night anyway). We were given menus but no silverware or napkins were present just two menus and the bar list. The prices weren't bad $55 for the three pour flight and less than $20 for the old fashioned. After about 20 minutes the server came over and asked if anyone had come over yet and when we said not yet, she said she would get us water and started to move away. Before she could slip away we ordered the coconut shrimp and drinks while we were debating on the entrees. The server was pleasant. By the time the drinks and appetizer came out we had been sitting down for about 40 minutes. When she came back she took our order. She was pleasant and smiling for sure. But it was another 30-40 minutes before the entrées came out. The pasta was delicious and well prepared and hot. But the salmon and vegetables seemed like they had been prepared well before because it was luke warm. I work for the fire service so I am used to being late for dinner or eating long after meals are prepared but I didn't expect it from here. The salmon was delicious though and the vegetables were cooked well just not hot and the Rice (mush or whatever it was was only ok). We finished with the tiramisu which was well presented and delicious. By the time we were done it was nearly 2.5 hours which just seemed long. At one point someone had spilled water on the floor on the main route from the entrance to the seating area and numerous people had to walk around it and one woman almost slipped. It was there for almost an hour and not cleaned up. When we finished parking was validated but it still cost because we had been there longer than the validation period. The parking was inexpensive and due to an event downtown it was difficult to find a spot but that isn't on the restaurant. Over all it was a very nice evening with good food and great company but lackluster service. I probably won't return but more because there are so many places to eat downtown, we will try someplace else next time. In summary, good food, friendly staff, slow service. If you give them a try let me know what you think. Bon appétit. Feel free to add me as a friend to see more reviews. read more

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Best burger I've ever had, I actually finished my meal at a restaurant in a long time because I couldn't stop eating it, the flavor was that good on the diablo burger. 100% compliments to whoever cooked. Patience at the bar was a powerhouse, she was taking charge and keeping up with the demand even during a huge event, she made sure everyone was taken care of. Love the vibe even during a busy day. read more

Ordered the old fashion as it comes off the menu. Great selection of bourbon as expected but Disappointed a bourbon room lacks the Crystal clear big block ice cube and the glass was not super clean. Looks like calcium deposits on the glass. We ordered the PBR burger. Messy but tasty. Cooked well. Wife order just a stuffed potato. Would expect the potato to be a little larger and the cheese to be hand shredded instead of the bought pre shredded stuff. Service was good. Fast and friendly. Overall, an okay experience. Would expect more with the prices they charge. read more

Phoenix Bourbon Room - Old fashion...I would expect a bourbon room bar to have superior cleaned glasses with a clear big block - Cocktail Bars Near Me - Phoenix, Arizona

I give this a solid MEH. It is a beautiful (and large) space with alot of seating options. We came in after catching a show at Stand Up Live because my boyfriend is a huge bourbon lover and we were curious about what it would be. Honestly, it seemed like a regular bar to me and not some amazing Bourbon house. We got seated (it was late on a Saturday night and no one was there) and started asking about the bourbons. The server was every nice but he didn't seem to know much and mentioned that alot was out of stock because it was late on a Saturday- so they had a huge on slot of people early in the night? Anyway, there are other amazing places in this same area to spend your night. I wouldn't bother with Phoenix Bourbon Room. read more

A sultry lit ambiance at all times of day due to some sort of dimmable tungsten lighting leads to a Super easy happy hour to make as it starts at 11 and ends at 6pm every single day! It's easy to pick between the deviled eggs the Kentucky Fried Chicken Tenders with all the sauces! I'm a fan of a glass of red they serve here 'A Substantial Red' and it's only $10 for this tannin filled mystery nectar. Matt was a fun open kind of bartender who I'm sure is schooled in whiskey and bourbon but definitely entertained all things wine with me! read more

Phoenix Bourbon Room - Wine & Green Beans - Cocktail Bars Near Me - Phoenix, Arizona

Amazing! We loved our service with Andrea! She's knows what good & has great recommendations, Fantastic Food & drinks, will definitely be back read more

Phoenix Bourbon Room - This is Andrea, Most amazing server, everything she recommends is a must!! Will definitely be back, it's a must visit - Cocktail Bars Near Me - Phoenix, Arizona

Overall was a really enjoyable time :) The drinks were the best part, as the bartender working last Monday made some of the best drinks I've ever had! The smothered corn bread was a 10/10 as well. the entrees were good too (my burger was undercooked from what I asked for but wasn't the end of the world so didn't feel the need to make a mention of it) read more

Came here last night before a Mercury game and it was pretty dead. The server was slow coming to greet us at the table, considering there was no one in there, but once he introduced himself he was on top of things. I had a PBR burger and sweet potato fries. The burger had good flavor. The food came out quickly and we were able to eat and get to the game in plenty of time. read more

Had dinner and my first bourbon before concert across the street. Food was good and the bourbon was smooth. Light hints of maple syrup. read more

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I recently went to this location on lunch while working at the superior court today. This location advertises lunch specials and we decided to check it out. As we walked in the doors the staff was sitting down.. we showed ourselves to the bar, asking if we could have a seat as we walked in. We at the bar, i ordered a glass of wine priced at 15 bucks a glass. No biggie. The coconut shrimp and i had wanted a fresh veggie and ordered the Brussel sprouts. The coconut shrimp appeared to be frozen. It was very much lack luster. The Brussels were SOGGY Beyond belief. They were literally mush and there was absolutely no way they were prepared within the 8 mins it took them to bring out food out. The were soaked in oil and mush the entire way though. The server never once even bothered to come over to inquire about how our food was, if we even wanted a to go box because we clearly left a full serving of food on the table. This place seems to be a watering hole as they have every whiskey under the sun. They do not seem interested in food service at all-... after receiving my check my wine was priced higher than the menu listed price, and the server still never acknowledged or asked how our meal or food was. Probably because he knew it was trash. Isiah just seemed to be there to collect hours. Our water has zero ice as the ice wells were still empty from the night prior. No to go containers were offered and the service wasn't what we were after either. Check the prices. Be aware of days old food or frozen. Or just don't go. read more

Phoenix Bourbon Room - Food cooked that couldn't possibly be cooked same day. - Cocktail Bars Near Me - Phoenix, Arizona

We needed a reservation for 10 people before a concert and this spot was available so I quickly snagged it. I was a little unsure because of the lower ratings but we thought we'd give it a try. It is a very convenient spot across from the footprint center. We were pleasantly surprised! We had amazing service by the sweetest lady. She made great drink recommendations. The food portions were a nice size for the price. Everyone was fully satisfied. Oh and I liked the ambiance, decor and great music playing!! We will definitely return! read more

Visited this restaurant yesterday after the game diamondbacks game, hubbys old fashion arrived without the cherry and the orange twist was not twisted to zest around the rim. For bourbon drinkers rethink this facility you will be upset. As we entered this facility was empty except for the bar. 10:00 pm on Friday you'd think it would be jumping. We ate food, waited 22 min to request bill..Didn't agree with our stomach.. read more

Phoenix Bourbon Room - Drink - Cocktail Bars Near Me - Phoenix, Arizona

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Started to dig in before I snapped a photo. Food looked delicious and had the flavor to match. I ordered the Fish and chips which were amazing and great portion. My wife ordered the southwest chicken pasta which was amazing. We are extremely happy this was our first place to eat in Phoenix, Arizona. This meal started our trip off right. Service by Ranata was 5 star! Thank you for the great experience! read more

Phoenix Bourbon Room - Fish and chips, southwest chicken pasta - Cocktail Bars Near Me - Phoenix, Arizona

This is a fun place to stop at and struggle with the number of choices there are to select a bourbon or two to drink. Obviously you know going in that you're going to spend some money but you're going to get to try things you can't find in stores or at least test some stuff out that you know could be incredible gifts or bottles to buy later. It's an escalator ride up off of 1st street. Walking inside, you'll see plenty of tables and the bar to hangout. The food is okay and smaller offerings but the snacks aren't a bad thing to have with all the whiskey. The $9 to $10 min for drinks is normal enough with some really tough to find offerings for $50 or more. I would say they could use a happy hour $2 off or a "whiskey Wednesday" type thing to have half priced pours or some sort of special but it's a fun stop for those looking to try some bourbons. That is the only really negative. Otherwise it really misses the mark on advertising all the whiskey. read more

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I choose the bourbon room because it was close to my stay, just across the street and around the corner. As I viewed the menu, I chose the New York strip taught with mushrooms, blue cheese, and sautéed onion... What a great choice! For cocktail I had AT&T, which is Tanqueray and tonic in a 12 ounce glass double. I was there for probably 2 1/2 hours because the ambience was relaxing and enjoyable. I think my overall experience was a five star experience because the bartender was on 10 meaning she knew her craft and was very attentive... Great job Angela! Very pleased with my choice! read more

In January of 2023 we visited this place as a small bar hopping night. We were thoroughly impressed that night. Unfortunately, on December 1, 2023 we visited again and were not met with the same level of service. December 1 we had reservations to celebrate Christmas with some close friends. There was only 4 of us in our group. We arrived and were seated instantly. This was the only positive point of the night. Our server was listed as Amaya on the ticket. I am guessing that Amaya was our actual server because she never introduced herself when coming to the table. She did offer to get us waters as we looked at the menu. About 20 minutes later we received our waters and ordered some cocktails. We probably should have ordered our food at the same time but we weren't quite decided on what we were going to have at that point. Please keep in mind this was at 5:55 PM on a Friday. We understood it would be fairly busy with events going on in downtown Phoenix and the Suns game across the street. About 30 minutes later we finally received our drinks from a totally different waitress. It took another 15-20 minutes for our waitress to arrive to take our order for food. We decided to play it smart and order another drink at the same time knowing we had already been there for almost an hour and only had a single drink and some water. About 20 minutes later our second drinks arrived. One of the party asked for more water and the waitress (not our waitress) said they would be right back. Another 20 minutes passes (yes 40 minutes to get our food order) and the food arrives. The food was not hot in the loosest of senses. Completely disappointed but at this point we are all hungry and irritated so we just ate what we could. Remember the water that was ordered when our second drinks came out? Well that water never arrived. Since I wasn't really drinking my water, I gave it to the other person since she wasn't drinking anything else. About 35 minutes laster our waitress (3rd time in the whole experience) arrives at the table and asked if we wanted to see the dessert menu. Not even asking how our food was or anything. We simply stated that no we were done and wanted the check. She printed it out and started to say she would be back for the cards. I told her not to go anywhere because we had other plans and didn't have time to wait for her to return. We gave her our credit cards to split the bill. She took them to the bar to tally them. It still took another 15 minutes to run the totals and run the cards. Now if you do the math, we were there for 2 hours and 40 minutes for 2 drinks for most of us and some cold food and unacceptable service. Will I visit this place again to give them another chance? NO! I can get bourbon and many other libations in other establishments right around the corner with much better service. read more

The atmosphere of this place was really nice. It's upstairs from another bar/restaurant, the lighting is dim, upscale feel. It felt oddly empty when we arrived, but it was also a Wednesday? My table shared the Brisket Mac and Cheese, Thick Cut Bacon, and Crispy Ribs as appetizers. The bacon is exactly what you want and expect. Thick and seasoned well. The brisket Mac was phenomenal. The ribs came as three on a plate so not much for sharing beyond 2-3 people (we had 5), but the census was they were crisp and well cooked and seasoned. For my main, I went with the New York Strip which was the perfect size and cooked exactly as I prefer. Perfectly juicy and full of flavor and would return in a heart beat to do again. The fries were the perfect crisp, and the slaw, well, they could have held back a few pinches on the vinegar. I would warn if you order don't grab too much at a time as it's potent. I don't personally know that I'd do again as a side. The restaurant overall felt priced right for what we had. The drink selection is vast and also fairly priced. I had the High West Double Rye as an old fashioned and it was $10-12. Overall great experience and our server was quick and extremely courteous. read more

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While the food is decent, 3/5 times it will come out lukewarm. When you eat this kind of food, hot is ideal. So I've been disappointed by the temp more than once upon delivery. It's nice that the service is "nonintrusive" however, I would call it inattentive. The managers & servers just hangout on the line & chat instead of looking for queues from their tables to do their job & check-in. An empty drink shouldn't be the only reason the server comes to check. For a place that's trying to pass as a fancy bourbon place, I expect to be quality checked after a few bites. I also expect the servers to have a more welcoming personality that doesn't seem like they are inexperienced & unaware of they a they are serving or what they have in the menu. Service here is from the bottom of the barrel, no pun intended. There is no leadership here, or standard; no pride in what they have going on here at all. read more

The service is non existent here. No host was at the front when i walked in and the bar tender would disappear for 10 mins at a time. The food was absolutely disgusting. seemed like everything was microwaved. The lowest quality food i have ever ordered in down town phoenix. i have tried a few things on the menu such as the wings, nachos and ribs and they are the most disgusting low effort dishes i have ever had from a restaurant. The ribs were so gross. visually looked like dog food. loaded with tendons and grissel. drowning in terrible bbq sauce. nachos used liquid cheese out of a can and the wings were flavorless and rubbery. I dont know how a place like this stays in business in down town phoenix. read more

This place wasn't the easiest to find because it's around the corner and upstairs. There's two ways that we saw to get to it but it's a corner place so a little confusing. With that said, once we got up there it was nice. There is a great view too! There are lots of options of drinks and the food was good. We got the dry rub wings, fries and side salad. The wings had a delicious flavor just way too much seasoning. The fries were delicious. The salad was good. The only thing with the salad is it said $5 on the menu and they charged us $8. We let that go though. The beer was good and good selections. The old fashion was delicious. I tasted both. I ordered a mock-cocktail and the bartender made something peachy. It was like a peach seltzer. It was yummy. The service itself wasn't the best. It took awhile to get our drinks and to get our tab when it wasn't busy at all. But to give them some credit, it was one guys second day and the others first day. We would go back. read more

Phoenix Bourbon Room - Mock-Cocktail Peach Seltzer - Cocktail Bars Near Me - Phoenix, Arizona

The service here was excellent. We were taken care of by Chelsea and Michael. They went in depth on the menu and the freshness of the meats and how they are fantastically smoked and grilled every day. My husband ended up eating a meatloaf melt with a Caesar salad which weren't even on the dinner menu but so good! I had the PBR Burger which was tall and excellent with o rings bacon and cheese. I opted for the Caesar salad side as well and was not disappointed. Very crisp and fresh. All the beers on tap were from State 48 Brewing. I enjoyed a Pilsner and my hubs had a javelina Hefeweizen - both were great ( could be colder). Surprisingly in the middle of our lunch at the bar the manager John stormed thru the bar shouting at Chelsea about taking food off the line that was meant for the dining room and not the bar. I seriously never saw her with food in her hands at all. It was stressful and inappropriate. Anyway Michael and Chelsea seemed to shake it off and when I asked someone about the incident they seemed concerned for John that he must be going thru something bad. Well they're better than me! Fabian u may need to look into some stress relief for poor John. read more

Phoenix Bourbon Room - Meatloaf melt - Cocktail Bars Near Me - Phoenix, Arizona

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Can't get enough. Love this place. My girlfriend and I live downtown, and this is always our first choice to walk somewhere!

I went here with my family and ended up ordering the nachos which came too the table with fake cheese, preserved jalapeños, and canned beans. Overall the food was not great so I do recommend going somewhere else other than here. read more

This place used to be tilted kilt downtown. With that gone, it was replaced by a more high end restaurant. The interior decor was really sharp like a fancy cabin so it also feels cozy. For the appetizers we ordered cornbread, bacon and bone marrow. We were not disappointed at all. The bacon was thick and flavorful, the bone marrow had a good consistency and paired well with the baguette and the corn bread was also delightful. For my meal I got the shrimp and grits. I normally don't like grits as it can taste very bland. This one however was far from that. It was the perfect balance of salt, savory and the texture was just right. The drinks were well prepared and not overpriced which was nice. I would have expected more from the bone marrow however. It was only enough for 3 bites. read more

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Came here after a concert. The drink selection was pretty decent, however the kitchen needs some help. Will not be returning.

Burger cooked med rare to perfection. Excellent service great fries also. They were hot and crispy. Burger rocked. Ate the whole burger. So content. read more

I was pleasantly surprised with my lunch experience at the Bourbon Room yesterday. My sandwich and salid were delicious and my dining compainion's tacos were very good. The server was great and we really enjoyed the beautiful bar and dining room overlooking south mountain. Great experience and looking forward to retuning. read more

If we could give it one star, we would. We had a reservation before a show. We tried calling 12 times to let them know we were going to be a few minutes late even though our reservation had a 15-minute grace period. No one answered the phone- not once. We arrived 5 minutes late and there was a line out the door for the host. We waited 10 minutes to get close enough to try to check-in and were told by the couples at the front that they'd been waiting 20 minutes and no one had greeted them, and they had a reservation even earlier that ours. Finally, a couple walked out who had just finished, and they said the restaurant informed them they were no longer serving food for the evening. All of us left, and we will not be back. We had a pretzel outside the arena for dinner before the show because of this, and it totally put a damper on the evening. read more

We came before a show on Valentine's Day. Our waitress was really nice but seemed to need help. Took a really long time for food. When our food came out, everybody's food was cold. They comped our meals for our inconvenience. Drinks were good but it would've been nice to eat. Nice atmosphere but probably won't return. read more

I will never ever go back to this place! 6 of us went to have dinner before the Valentine Love Jam concert at the Suns arena. We waited over an hour for our food only for it to be all COLD! The steaks tasted like old cold grease. The mashed potatoes and meatloaf was cold. The waitress apologized but never sent the manager over. I had to ask another waitress to send management to our table. The manager apologized saying the kitchen wasn't prepared for the amount of customers that night. Huh? It was Valentine's Day. We had to go to the show on empty stomachs after having alcohol. It was terrible. Of course we didn't pay for any of that cold food. We left and will NEVER go back. They're whack for that!!! read more