BUTTER BAKERY · YELP ASSISTANT
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Wooooowwww. This was maybe the best cake I've ever had. Devonna absolutely exceeded my expectations with this. I requested a custom Pumpkin Praline cake with cream cheese frosting with only 5 days notice, and she came through big time. The cake was ready for pickup on time and was beautifully done. And I can't explain how moist and delicious it was. It was a huge hit at our party. Butter Bakery is officially my local go to for any baked goods.
This review took me a few weeks to write because I am so sad I have to share my experience. Butter (Devonna) has been my go-to cake gal for the last couple of years. She has made birthday cakes, cupcakes, and a graduation cake for my fiancée. My fiancée wanted to order me my own graduation cake as I graduated with my masters a couple weeks ago. She contacted Devonna and they were set on the design and pick-up time. Devonna sent over the invoice and it showed $140 for a cake for 15 people. Usually we pay around $100-$120 so I checked in with her, because I wanted to make sure we were paying the right price. I tried to communicate clearly that I wanted to pay her but just wanted to double check the price was correct. This was on the Monday before my graduation. I had not heard from her so I reached out a couple more times in hopes to get her paid before pick-up. I got no response but I went to go pick up the cake anyway and figured I would hear from her soon so we could pay her. I show up to the location for pickup and the woman I spoke with brought out a cake, except it wasn't my cake, it was a birthday cake. I saw her texting Devonna and she replied back immediately, telling her to take out the "happy birthday sign" -- at this point the woman in front of me told me it was my cake just wrong signage. I told her it looked nothing like what we talked about (it was blue and white) and so she called Devonna. She said I was right, it was the wrong cake and said that Devonna would call me shortly for me to pick the cake up at her house nearby. I waited in my car for 30 mins in hopes devonna would call. She never did. We texted and called her repeatedly with no answer. I really enjoyed working with Devonna but it was the day before my graduation and now I had no cake. The morning of my graduation, my fiancée had to rush to a local bakery (shout out Delight) and pick up 2 already made cakes to replace the one we were going to get from Devonna. I've reached out since then and have had no response from her. I still have no idea why we were ghosted but are very sad we had to end this relationship and write this review.
I ordered 2 very last minute cakes and they came Out amazing. One for my son's first bday and the other for a baby shower the next day. Everyone raved about how good they were and the decoration was perfect for each event. I can't thank Devonna enough for her great work.
Again! Devonna is amazing. Another beyond cupcake experience with Butter Bakery Pasadena. Here's the cupcake contact information: Butter Bakery, Owner: Devonna Banks, website: butterbakery.Instagram: www.Instagram.com/_butterbakery. Here's an article about her: https://voyagela.com/interview/meet-devonna-banks-of-butter-bakery/
I selfishly don't want to write this amazing review because I don't want to let the cat out the bag, but this baker is the truth! I ordered a two tier cake for my 40th and provided inspo pics as well as some toppers I specifically wanted on my cake ( I added the 40 later) when I tell you not only was the cake pretty, but it was super tasty!!! Unfortunately, often times when you buy these pretty cakes they are pretty only and lack in flavor, but this is not the case with butter bakery! I love the fact that she used actual icing and not fondant (Im sure some people request or prefer fondant) but I do not and the cake held together perfectly with the frosting! My top layer was cookie butter yummmmm and the bottom layer red velvet yummmm! Both layers were moist and delicious! I'm so very satisfied with my order and will be ordering again in the future! The reviews do not lie lol and literally everyone at my party wanted to know where I ordered the cake. So thank you for the beautiful flavorful cake!
Edit: Now the owner is a liar as well, because I have the emails they never responded too. Check the one star reviews as I'm not the only one. Not sure what a pandemic has to do with responding to emails, all that was needed on their part was a professional apology and a doesn't excuse like a family emergency, which with a small business would have been completely understandable. But instead rude lies and unprofessionalism... Original post: Terrible at responding to emails, no phone number given, ghosted me and left me having to run to Marie calendars at the last minute when they left me hanging for an event... What a disgraceful way to run a business.
Awesome all around ! The cookies are insanely good(Crownies and lemon Blueberry are my favorite) The bars are great and ooooh the cakes!! My Birthday is coming and I can't wait to order my cake!! She made My 76 year old mom's cake!
Devonna is a kind, sincere baker who has made all of our kids' birthdays magical. Her cakes taste so authentic and homemade. Her butter cream is so delicious, never too sweet or heavy. She will deliver any design based on Pinterest or a photo, but add her own flare. She doesn't compromise on any of her ingredients and puts so much effort. Easy to talk to, personable, and has never failed to deliver at any of our events. Highly recommend, along with any of her savory cookies.
I ordered some brown butter toffee cookies for a work event, and everyone loved them!! They were the clear favorite out of all the desserts. The cookies were the perfect balance of crispy and chewy. I made sure to give Butter Bakery a shoutout, so I can't wait for this bakery to get more customers!
I was looking to bring my coworkers some spooky treats on Halloween so a couple of weeks ago I made some calls to bakeries around Pasadena. DeVonna emailed me a few days later to let me know she could make the type of cookies I was looking for, we discussed designs and prices through email, then we agreed on 35 custom Halloween cookies, including pumpkins, candy corn, black cats, fall leaves, bats, and ghosts for $105, to be ready on October 30. She seemed friendly and was flexible on shapes and designs, telling me that she'd let me know if she couldn't find the cutters for any of them. I was charged through QuickBooks on October 19, which did make me a bit nervous considering I hadn't even met anyone from the bakery in person, or have any sort of contact info apart from an email address. DeVonna emailed me on Oct 30 to let me know there was an emergency that happened that day, causing her to be short staffed and wondering if she could deliver them later. Since I needed to bring them to work early the next morning, I told her I would prefer if she delivered them later that night instead of the next morning. Despite the obstacles, she was still able to have them made and delivered to me on October 30. In the rush to get my cookies to me on time, someone accidentally dropped a box of the cookies and DeVonna texted me to ask if I wanted replacement cookies or a partial refund. Since it was 8:30pm, I told her I'd rather have the partial refund. About an hour later, a delivery person was at the front with the cookies. I noticed a card was included, but I figured it was just a thank you note. The cookies looked adorable! I couldn't wait to share them with my coworkers and I texted DeVonna to let her know as much, and she responded warmly. The card was very sweet, too. She apologized for the inconveniences and had included the partial refund in cash. My coworkers absolutely loved the cookies, as they were as tasty as they were cute. My coworkers know I write reviews and multiple people told me to "write a good review!" If I need baked goods for another special occasion, I'm coming to Butter Bakery first.
Butter bakery is top notch! The cookies were moist and delicious! The cake was beautifully made and so delicious and the cupcakes were beautifully done! Devonna has a good thing going! Support her!
TLDR: A delicious wonderful cake made with love and wonderful customer service! So I'm the one who received the cake rather than went through the process of ordering it but I will tell you what my friends told me. So my friend Anna emailed the bakery to ask for a cake for my birthday. Long story short, the cake was in the works but when it came to a theme they said they wouldn't be able to make it in time for what Anna asked, so my friends picked out a different theme instead. Anna was a little bummed about it but glad at least to still get a cake. Devonna was able to deliver the cake all the way to me in North Hollywood. Turns out, she was able to do the theme that Anna asked for and I was in for quite the surprise! Check the photo below to see what it was. The cake was delicious and beautifully decorated. Although I don't know all of the processes that went through, Anna told me that there was great communication throughout and Devonna was very sweet and kind and tried her best to work with my friends. Thank you so much for making it work out for me. It truly made my covid birthday quite special and memorable. I did not think I'd get this kind of cake in my 20's haha. I look forward to personally ordering treats from you soon!
We were in a pinch with less than 2 days needing cupcakes for our son's birthday. Butter Bakery came through amazingly well! Thank you!! We'll definitely be ordering again
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5 years ago
I chose this bakery because the reviews said everything was so good, amazing even. No one was wrong! She made a bridal shower cake for my daughter that was beautiful and the taste was definitely amazing. More than expected! Her list of flavors is excellent and we chose a lemon cake as that was the theme of the shower. Absolute best lemon cake myself and many at the shower ever had!! So moist and lemony, hard not to have more than 1 slice. We will definitely be trying more of her cakes and other items!! read more
6 years ago
Devonna is amazing! My husband and I wanted to do a gender reveal for our baby over Zoom with our families and cut into a blue or pink cupcake to share the news. We reached out to Devonna and she was able to stuff the cupcakes for us the same day - within hours! The cupcakes were gorgeous on the outside and I thought there would just be frosting on the inside - instead she filled them with beautiful (edible) pink pearls and confetti! It was such a special moment finding out we are having a girl with our families and Butter Bakery made it happen. Thank you!! read more
5 years ago
We are in LA on a short visit. Our son's in-laws invited us to dinner and I needed to bring a dessert. I don't have any place to cook and I'm unfamiliar with bakeries in this area. So, I jumped on the internet and found Butter Bakery. I ordered a dozen " Crownies " - half chocolate chip cookie & half brownie OMG! They are FABULOUS ! I am a pretty darn good baker myself and I could tell immediately that these cookies are made with the absolute BEST ingredients. The butter and chocolate were obviously very high quality - melt in your mouth! Devonna, the proprietor, was so kind to take our order on short notice. Plus, they were beautifully packaged. We couldn't have been happier ! read more
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Ordered a chocolate explosion cake for my daughter's 13th birthday. Devonna was so helpful and kind and made the most delicious and gorgeous cake. I will be using her for all my dessert needs going forward!!!! read more
7 years ago
We had heard all the rave about Butter Bakery in Pasadena CA and even saw a video on You Tube called "This is how I became a professional baker" and then We KNEW we had to try her cookies!!!! I immediately called her bakery and asked if she would ship them to Lynchburg, VA..... she said "of course!" I went to her website at www.butterbakery.life and filled out the contact us form. I submitted my order and got an invoice and my package arrived today! Suffice it to say my entire family had BUTTER BAKERY COOKIES for an appetizer to dinner as they "just couldnt wait!!!!" to dive in!!! These cookies are simply the best!!! We are fans for life and if we ever get even CLOSE to Pasadena CA in the future, we will be heading straight to Butter Bakery to sample all the goodies!!!! Thank you for shipping these cross county..... we are keeping our fingers crossed you will open other locations in the future and we vote on the east coast (Virginia!!!) for the "Butter Bakery 2" location!!! . Highly recommend, gold star, A+ all the way! And the will ship your order!! read more
6 years ago
This bakery is absolutely amazing! The cake was mouthwateringly delicious and so were the complimentary chocolate chip cookies we received! It was for my boyfriend's birthday and he absolutely loved it! It was the perfect cake. read more
5 years ago
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6 years ago
Devonna was the best in making sure the order was ready and came out exactly as I had imagined the cake to be. I asked for a half naked chocolate cake with rustic farmhouse vibes for my friend's bridal shower and she added the perfect touches for it. The cake was delicious, it had different layers of chocolate which made the cake moist and decadent. read more
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my dad ordered from here for my 30th bday and it was fantastic!! delicious strawberry shortcake and beautiful cake! it melted a bit after a very long car ride haha so the picture doesn't do it justice - but when it arrived it was so amazing and tasted brilliant! read more
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amazing work by the team at butter bakery. thank you for being so accommodating and getting us a beautiful cake!! see you in a couple months for another bday celebration read more
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More info about Butter Bakery
Pasadena, CA 91103
Linda Vista
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http://www.butterbakery.life
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Ask the Community - Butter Bakery
I'm looking for a simple plain new york/style cheesecake to serve 8-10. Happy Birthday, Jess. Perhaps fresh strawberries on the side? Is this something you can do for pick up Wed afternoon? Thnx, apologize for late notice.
I would like to request a quote for custom cake. If you can make a custom cake with "Roadblox" theme for pick up on September 5th morning?
Do you make 7 layer chocolate cake?
Is there a way to sample the flavors for cakes?
Good question- what's the asnswer?
I would like if possible 2 dozen brownies for thursday how much would it cost?
Where is it located how can you order from there?
We are located in Pasadena and currently delivery is available and if you're picking up it will be at Perry's Joint. A new app will be launching soon for easier ordering but in the meantime please send us an email to info.butterbakery@gmail.com.
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