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Wooooowwww. This was maybe the best cake I've ever had. Devonna absolutely exceeded my expectations with this. I requested a custom Pumpkin Praline cake with cream cheese frosting with only 5 days notice, and she came through big time. The cake was ready for pickup on time and was beautifully done. And I can't explain how moist and delicious it was. It was a huge hit at our party. Butter Bakery is officially my local go to for any baked goods.
This review took me a few weeks to write because I am so sad I have to share my experience. Butter (Devonna) has been my go-to cake gal for the last couple of years. She has made birthday cakes, cupcakes, and a graduation cake for my fiancée. My fiancée wanted to order me my own graduation cake as I graduated with my masters a couple weeks ago. She contacted Devonna and they were set on the design and pick-up time. Devonna sent over the invoice and it showed $140 for a cake for 15 people. Usually we pay around $100-$120 so I checked in with her, because I wanted to make sure we were paying the right price. I tried to communicate clearly that I wanted to pay her but just wanted to double check the price was correct. This was on the Monday before my graduation. I had not heard from her so I reached out a couple more times in hopes to get her paid before pick-up. I got no response but I went to go pick up the cake anyway and figured I would hear from her soon so we could pay her. I show up to the location for pickup and the woman I spoke with brought out a cake, except it wasn't my cake, it was a birthday cake. I saw her texting Devonna and she replied back immediately, telling her to take out the "happy birthday sign" -- at this point the woman in front of me told me it was my cake just wrong signage. I told her it looked nothing like what we talked about (it was blue and white) and so she called Devonna. She said I was right, it was the wrong cake and said that Devonna would call me shortly for me to pick the cake up at her house nearby. I waited in my car for 30 mins in hopes devonna would call. She never did. We texted and called her repeatedly with no answer. I really enjoyed working with Devonna but it was the day before my graduation and now I had no cake. The morning of my graduation, my fiancée had to rush to a local bakery (shout out Delight) and pick up 2 already made cakes to replace the one we were going to get from Devonna. I've reached out since then and have had no response from her. I still have no idea why we were ghosted but are very sad we had to end this relationship and write this review.
I ordered 2 very last minute cakes and they came Out amazing. One for my son's first bday and the other for a baby shower the next day. Everyone raved about how good they were and the decoration was perfect for each event. I can't thank Devonna enough for her great work.
Again! Devonna is amazing. Another beyond cupcake experience with Butter Bakery Pasadena. Here's the cupcake contact information: Butter Bakery, Owner: Devonna Banks, website: butterbakery.Instagram: www.Instagram.com/_butterbakery. Here's an article about her: https://voyagela.com/interview/meet-devonna-banks-of-butter-bakery/
I selfishly don't want to write this amazing review because I don't want to let the cat out the bag, but this baker is the truth! I ordered a two tier cake for my 40th and provided inspo pics as well as some toppers I specifically wanted on my cake ( I added the 40 later) when I tell you not only was the cake pretty, but it was super tasty!!! Unfortunately, often times when you buy these pretty cakes they are pretty only and lack in flavor, but this is not the case with butter bakery! I love the fact that she used actual icing and not fondant (Im sure some people request or prefer fondant) but I do not and the cake held together perfectly with the frosting! My top layer was cookie butter yummmmm and the bottom layer red velvet yummmm! Both layers were moist and delicious! I'm so very satisfied with my order and will be ordering again in the future! The reviews do not lie lol and literally everyone at my party wanted to know where I ordered the cake. So thank you for the beautiful flavorful cake!
Edit: Now the owner is a liar as well, because I have the emails they never responded too. Check the one star reviews as I'm not the only one. Not sure what a pandemic has to do with responding to emails, all that was needed on their part was a professional apology and a doesn't excuse like a family emergency, which with a small business would have been completely understandable. But instead rude lies and unprofessionalism... Original post: Terrible at responding to emails, no phone number given, ghosted me and left me having to run to Marie calendars at the last minute when they left me hanging for an event... What a disgraceful way to run a business.
Awesome all around ! The cookies are insanely good(Crownies and lemon Blueberry are my favorite) The bars are great and ooooh the cakes!! My Birthday is coming and I can't wait to order my cake!! She made My 76 year old mom's cake!
Devonna is a kind, sincere baker who has made all of our kids' birthdays magical. Her cakes taste so authentic and homemade. Her butter cream is so delicious, never too sweet or heavy. She will deliver any design based on Pinterest or a photo, but add her own flare. She doesn't compromise on any of her ingredients and puts so much effort. Easy to talk to, personable, and has never failed to deliver at any of our events. Highly recommend, along with any of her savory cookies.
I ordered some brown butter toffee cookies for a work event, and everyone loved them!! They were the clear favorite out of all the desserts. The cookies were the perfect balance of crispy and chewy. I made sure to give Butter Bakery a shoutout, so I can't wait for this bakery to get more customers!
I was looking to bring my coworkers some spooky treats on Halloween so a couple of weeks ago I made some calls to bakeries around Pasadena. DeVonna emailed me a few days later to let me know she could make the type of cookies I was looking for, we discussed designs and prices through email, then we agreed on 35 custom Halloween cookies, including pumpkins, candy corn, black cats, fall leaves, bats, and ghosts for $105, to be ready on October 30. She seemed friendly and was flexible on shapes and designs, telling me that she'd let me know if she couldn't find the cutters for any of them. I was charged through QuickBooks on October 19, which did make me a bit nervous considering I hadn't even met anyone from the bakery in person, or have any sort of contact info apart from an email address. DeVonna emailed me on Oct 30 to let me know there was an emergency that happened that day, causing her to be short staffed and wondering if she could deliver them later. Since I needed to bring them to work early the next morning, I told her I would prefer if she delivered them later that night instead of the next morning. Despite the obstacles, she was still able to have them made and delivered to me on October 30. In the rush to get my cookies to me on time, someone accidentally dropped a box of the cookies and DeVonna texted me to ask if I wanted replacement cookies or a partial refund. Since it was 8:30pm, I told her I'd rather have the partial refund. About an hour later, a delivery person was at the front with the cookies. I noticed a card was included, but I figured it was just a thank you note. The cookies looked adorable! I couldn't wait to share them with my coworkers and I texted DeVonna to let her know as much, and she responded warmly. The card was very sweet, too. She apologized for the inconveniences and had included the partial refund in cash. My coworkers absolutely loved the cookies, as they were as tasty as they were cute. My coworkers know I write reviews and multiple people told me to "write a good review!" If I need baked goods for another special occasion, I'm coming to Butter Bakery first.
Butter bakery is top notch! The cookies were moist and delicious! The cake was beautifully made and so delicious and the cupcakes were beautifully done! Devonna has a good thing going! Support her!
TLDR: A delicious wonderful cake made with love and wonderful customer service! So I'm the one who received the cake rather than went through the process of ordering it but I will tell you what my friends told me. So my friend Anna emailed the bakery to ask for a cake for my birthday. Long story short, the cake was in the works but when it came to a theme they said they wouldn't be able to make it in time for what Anna asked, so my friends picked out a different theme instead. Anna was a little bummed about it but glad at least to still get a cake. Devonna was able to deliver the cake all the way to me in North Hollywood. Turns out, she was able to do the theme that Anna asked for and I was in for quite the surprise! Check the photo below to see what it was. The cake was delicious and beautifully decorated. Although I don't know all of the processes that went through, Anna told me that there was great communication throughout and Devonna was very sweet and kind and tried her best to work with my friends. Thank you so much for making it work out for me. It truly made my covid birthday quite special and memorable. I did not think I'd get this kind of cake in my 20's haha. I look forward to personally ordering treats from you soon!
We were in a pinch with less than 2 days needing cupcakes for our son's birthday. Butter Bakery came through amazingly well! Thank you!! We'll definitely be ordering again
5 years ago
Devonna did an amazing job for my baby shower. The cake matched perfectly to the little pumpkin theme we described. She also did a wonderful job making us baby shaped sugar cookies. We got the strawberry flavor and it was fresh, moist and absolutely delicious. She personally delivered the cake to us the morning of which was incredibly convenient and threw in a white pumpkin which was the theme. Will be ordering from her for future events. Thank you, Devonna! read more
4 years ago
4 years ago
6 years ago
Custom cake request, no problem! Delivery, no problem! Absolutely delicious, without a doubt! My friend asked for a coconut cake for his birthday. Where do you find that? Butter Bakery is where. Thank you for the beautiful and delicious cake and for the outstanding service. I highly recommend you use this small business for all your baking needs! read more
4 years ago
We ordered a birthday cake back in November. I am not typically a cake person, but the blueberry lemon cake we ordered from Butter Bakery was INSANELY DELICIOUS. Perfect, moist. Amazing. And the service was above and beyond. I waited till the day before to order and she still made it happen flawlessly. Love love love. read more
6 years ago
5 years ago
Last Wednesday I called at 12:30pm that I needed a cake for 6-8 people to pick up by 5pm. Thinking it was never gonna happen but Butter Bakery came through! She made me a stunning vanilla and berry cake for my friend's birthday, perfectly decorated and extremely delicious. And ready by 4:45pm. All our friends were so impressed by the cake, it was so good and beautiful everyone was raving about it. Thank you SO much! read more
5 years ago
Devonna went above and beyond when making our dream wedding cake come true!!! We purchased figurines of our dogs from another vendor and asked Devonna to make the dogs look like they were eating the cake, and it came out perfect! All of the other decor was exactly what we needed to make our cake beautiful. But more importantly..... the taste was *chef's kiss*!!! The cake was so moist and amazing and I'm not even a cake kinda gal! Get the carrot, you won't regret it. Thank you again for making us the best cake for our special day! read more
6 years ago
8 years ago
Amazing little sweet potato squares! They might have some pumpkin in them too. But they are really good !! read more
2 years ago
3 years ago
5 years ago
Highly recommend Butter Bakery! I was looking for a bakery to make a LA Rams custom cake for a friend's birthday cake. So glad I found Devonna at Butter Bakery. She was so nice and helpful, made the process super easy. I was able to pick the flavors and send her pictures for the design. The finished product blew my expectations out of the water! It was also very delicious!! read more
6 years ago
I am so excited that I found Butter Bakery! It was just about a week ago that I inquired about making a cake for my mom's birthday. My mom's favorite is German Chocolate but no one else loves coconut. So we came up with the idea of doing a regular chocolate cake and just putting some German chocolate frosting on the top. It was perfect!! I'm so happy with how it turned out and it was delicious!! Plus was delivered for free. For Christmas we spent $100 on a fancy cake from Goldbelly and this one was SO much better--and much less! Never again. Cant wait to try more things from Butter Bakery! read more
4 years ago
2 years ago
5 years ago
Devonna was spectacular to work with! I ordered from afar and had the cake delivered to my sister. The process, delivery and execution of the product was spot on! My sister really appreciated the delicious cake and the personal touches! Would definitely recommend! read more
6 years ago
Devonna is a dream and we were so privileged to work with her for our son's second birthday! I called about a week in advance asking her to make him a cookie-themed cake, and she presented us with this gorgeous masterpiece! He absolutely loved it and had never seen so many cookies in his life. Her prices are really good for the amount of labor, detail, love, and art she puts into her work, and the cakes are easy to cut and do not fall apart easily. The cookies are all soft, and the cake is delicious. In addition to delivering the cake on a Sunday, she gave us some complimentary cookies and popcorn. We were blown away by her cake and treats! Look no further than Butter Bakery for your dessert needs. We will definitely be calling her again when we need another cake! read more
3 years ago
6 years ago
The brown butter toffee cookie and the crownie (half choc. chip cookie, half brownie) = pure and absolute magic in each and every single bite! read more
5 years ago
This place is amazing!!! I ordered 3 items (German chocolate, butter cake, and their cupcakes). Everyone loved the cakes and I loved the cupcakes because. I didn't get to try the cakes but the feedback was that both cakes were amazing and delicious and we will be ordering again from this place. The owner was amazing, responds quickly and is super friendly. Great customer service. Thank you Butter Bakery for the delicious items. My family loved every bit of it. read more
6 years ago
When I tell you it was worth the wait, it was SO worth it. My friend requested this bakery for her birthday. We love supporting black owned businesses so decided to give it a try. I emailed to place my order and Devonna got back to me with options. She delivered fresh desserts and even added a few extra cookies for a slight delay. We enjoyed the pineapple upside down cake but the crownies were my favorite! It was like a family experience and I can't wait for another excuse to order more desserts. read more
6 years ago
Devonna came to the rescue again! Last minute order and she squeezed me in her busy schedule. My sister loved her red velvet cake. It was moist, full of flavor, just the right amount of sweetness, and beautifully decorated. And another quarantine birthday is in the books. read more
6 years ago
6 years ago
So happy to have found you through Instagram and a foodie following. Family and myself enjoyed the chocolate chip walnut cookies and crownies. Oh my. I can't say enough good things about what you made. I almost don't want to share the secret that is butter bakery. See you soon. Thanks for making this quarantine time pleasant!!! read more
6 years ago
My first order was the Banana Cream Pie. It was delicious! Taste very natural and fresh. Does not taste like its made with food flavoring. My family enjoyed this as well. read more
5 years ago
5 years ago
5 years ago
6 years ago
Ordered some gluten free chocolate chip cookies to be delivered to my home. Wow, these are delicious. They were nice and warm when I received them. They came in a cute little box with a ribbon and on the box it said "handmade with love". That is so sweet. I will definitely order more from butter bakery. I can't wait to try the other goodies they have. I also want to add Devonna, the owner is a very sweet, friendly lady. That is really important to me. I like to shop where the owners make you feel like coming back. read more
5 years ago
6 years ago
I was surprised with a wonderful cake delivery from Butter Bakery. The flavors were amazing! I will definitely be a continued customer. read more
6 years ago
We ordered a birthday cake and crownies from Devonna and they were both DELICIOUS! In fact, the best cake and the best cookies we've ever had. And look at how beautiful they are too!! read more
6 years ago
Cake was amazing. Looked amazing. And lady was super nice. I bugged her with many questions and she was fast to reply. read more
8 years ago
Best cookies I've ever had (sorry mom)! No but really, I crave these cookies and they are the perfect balance of soft and crunchy. Innovative flavors too! And they deliver!!! The best! read more
8 years ago
Cakes, cookies, bars...Butter Bakery delivers like Top Chef but with the homemade goodness of your grandma's kitchen! On top of the wonderful execution of flavor and texture, Butter Bakery's presentation is always top notch. I've had their lemon pound cake, chocolate cake w/raspberry filling, all kinds of cookies, mini peach cobblers, and lemon bars! Oh, and I can't forget the equally amazing sweet potato cake! (And I don't eat sweet potato pie, but this cake thing is amazing!!!) If you want great flavors with personalized attention to detail (tell them what you want and they'll make it), RUN, don't walk to Butter Bakery. Also ask about vegan and other dietary options; Butter Bakery knows food and flavors and can deliver wonderful treats for alternative diets!!! Check out my pics for proof! read more
5 years ago
Just want to thank Devonna on the gorgeous eggless cupcakes she baked for my friends baby shower last minute. I told her to surprise me with the frosting and they were absolutely gorgeous. Will definitely be ordering from her more frequently. This picture does not do justice. They tasted amazing too for eggless cupcakes! read more
5 years ago
5 years ago
Thank you Devonna for this wonderful wonderful cake! Really appreciate the quick communications and beautiful cake! read more
More info about Butter Bakery
Pasadena, CA 91103
Linda Vista
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http://www.butterbakery.life
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Ask the Community - Butter Bakery
I'm looking for a simple plain new york/style cheesecake to serve 8-10. Happy Birthday, Jess. Perhaps fresh strawberries on the side? Is this something you can do for pick up Wed afternoon? Thnx, apologize for late notice.
I would like to request a quote for custom cake. If you can make a custom cake with "Roadblox" theme for pick up on September 5th morning?
Do you make 7 layer chocolate cake?
Is there a way to sample the flavors for cakes?
Good question- what's the asnswer?
I would like if possible 2 dozen brownies for thursday how much would it cost?
Where is it located how can you order from there?
We are located in Pasadena and currently delivery is available and if you're picking up it will be at Perry's Joint. A new app will be launching soon for easier ordering but in the meantime please send us an email to info.butterbakery@gmail.com.
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