I would like to say that I absolutely love this storage company. I've had two different units with…read morethem in the past 4 years. They are amazing and helpful. The units are always clean. It's easy access & it's secure. I feel completely safe with my stuff here! I have only one complaint Helen is so rude! She cuts you off mid conversation and quickly ends the call. It feels as she honestly doesn't care about the company's customers. But besides that if you're looking for an affordable and secure storage company. This is the one to call. Everyone else is amazing!!! Thank you!

Family-owned small business. Best storage facility that is clean, convenient and secure. I've been…read morea happy customer for years.

So I've been storage searching for about a week now, and I finally locked in on this storage place…read more I loved the units and I love how clean this particular location is. I didn't smell any rot or mold like I did at the other places I looked at. Jessica helped me. She was nice. Straight to the point. Im not a fan of the administration fee and the lock. They should include that if you decide to get a unit with them in my personal opinion. You need insurance for your property here. They lock the flats, so you will have to ask for a key to get them to help unload your things. I guess the storage rent has the opportunity to go up within 7 months, so we will see about that. For I 5x7 ill be paying about 70/month with insurance. Not too bad. First month is free, but I still walked out the door paying 66 something because the admin fee, insurance, and lock You need a code to get inside the doors, so thats cool. I feel safe with the location also.

So you know, I kept that storage because all my son's things were there…read more.. My son, before he was 3 years old was abducted, taken and held in Korea. I fought for 2 1/2 years for his return and held that storage so that when he was returned, he would have all his things. When I started that storage, it cost, if I recall $130 or so and you raised your prices continually until I was being charged $300+ I have all those things and more in storage elsewhere for $60/month! I spent over $300,000 to return my son to the US and when I tried to clear out my storage after all these years, you locked me out and charged me for an extra month! You can keep your money and I will write a review, with my story to every review site there is! I asked you all to work with me and you don't care And I will write that review for every day, month and year my son was kidnapped So you can understand humanity and how much you charged only to keep our memories, while those memories were the only think we could hang onto! What could have been resolved in a few days you dragged out to another month. Now my friend is having to rent a uhaul in order to vacate your sad premises! Thank you for nothing!

If i could rate lower i would. This place is run down. The are not up front with there prices. A…read morethe service is terrible. I was told I could not keep my dirt bikes there because they had no insurance. I told the person, its on off road vehicle, insurance is not required. she told me to go else where. I left and she played games with me and wouldnt open the gate so i could leave. Then she sat there and argued with me about her going to the computer to open the gate. i told her then go already and ler me out. she could even figure out how to open the gate. she ended up having to walk around the building to go out and open it from the outside key pad. And she couldnt speak any kind of english i could understand. where is ice when you need them? anywhere is betterthan this place

This was a good place to store. It was safe and easy to access. Best part was Mamta, she was the…read moresweetest most helpful person to work with.

I've been meaning to write a review for months and now doing so I am VERY surprised at any negative…read morereviews. My daughter rented a space there a few years ago and moved out months ago. They were always friendly, accommodating and provided security. There was never a bug or rodent problem and the place was always clean. As one who helped my daughter move in and out of this storage facility, I highly recommend them to anyone. For us, clean, rodent free, secure and friendly are exactly what we paid for. Thank you.

Pros None…read more Cons Difficult owner/operators Poor customer service Unprofessional The owners operate this business. They don't care if you are a customer or not. Everything has to be properly done. You have to enter you entry code or they will ask you to go and do it. They want you out before closing; they will remind you that you only have half an hour left. Don't even dare complain; because they will end your contract at a moments notice. The owners/operators are extremely difficult about following every single rule down to its bone. I highly recommend you go to the many competing storage business around the San Diego County. There are many other owners that appreciate the business of there clientele, and won't let little inconsistencies ruin that. Overall: STAY AWAY!

Used AllSpace San Marcos for almost a full year. Every part of working with them was extremely…read moreeasy. Storage units are very clean, and I never had any issues. Always nervous for pests or little friends making their way into the unit, but this was a non issue. No signs of unwanted guests. Ask for Anthony. He's the man! 10/10 would recommend

Franks the best , I needed to switch units and it was done with no hassle …read more Thanks for keeping things simple.

My husband and I searched for storage units for a Couple of…read moremonths and after we saw Chaparral Self Storage, we knew this was our trusted location for our items! Prices are competitive and very reasonable for the quality of Storage units they have. We are in an air conditioned location and it's always very clean! The staff is helpful especially James Tucker the manager. He answered all our questioned. We wouldn't go anywhere else for storage!

My family and I have been loyal customers of Chaparral Self Storage for over five years. One of the…read moremain reasons we stayed for so long was because we genuinely love Temecula, and we trusted this facility to keep our family's belongings safe. Some of the items we have stored are not just "things"--they hold priceless sentimental value that cannot be replaced. Throughout the years, we have accepted several rent increases, usually around $15 at a time. While I understand that operating costs can rise, receiving another notice that our monthly rent will now increase by $30 was extremely disappointing. It feels like the increases are becoming excessive, especially for long-term customers who have remained loyal year after year. What saddens me the most is that loyalty doesn't seem to be valued. After five years of consistent payments, I had hoped there would be some appreciation shown to customers who have supported this business for so long. Instead, it feels as though long-term tenants are expected to simply absorb larger and larger increases. I have already looked at other storage facilities and found that I could rent a comparable unit for significantly less. The only reason I stayed at Chaparral was because of convenience, familiarity, and the sentimental belongings we have stored there. I even continued paying while driving an hour just to visit the unit because I wanted to keep everything in one place. Unfortunately, this latest increase has made me seriously reconsider that decision. Instead of continuing to pay an amount that no longer feels reasonable, I may move only the irreplaceable sentimental items and let go of the rest. As difficult as that would be emotionally, it is becoming harder to justify paying continuously increasing monthly fees. To be fair, the facility itself has always been clean, secure, and conveniently located, and I appreciate the work the staff does to maintain it. However, pricing is a major part of the customer experience, and for me, the repeated rent increases have overshadowed the positives. I hope management takes the concerns of long-term customers seriously. Keeping existing customers happy should matter just as much as attracting new ones. Loyalty should be rewarded, not continually met with larger price increases. Sadly, after more than five years, I no longer feel like a valued customer. I truly wish things had been handled differently.

The business I work for has used All About Storage for 4-5 years now. They had the best prices for…read moreour were able to immediately assist us and coordinate a unit for us. Each time I have had contact from office personnel it has been the best. I appreciated their quick attention to my questions and needs, the cleanliness of the facility, the feeling of safety when coworkers and I dropped by our unit. Today we moved out, as we no longer needed the unit. It was a painless process and taken care of immediately. I would strongly recommend anyone looking for storage to start their search there.

Local family owned storage facility. Wonderful and helpful staff. All drive up, ground floor. Very…read moreclean and security cameras everywhere. Competitive pricing and owners do not raise the rent every year. Checked several other facilities and chose All About Storage. Would highly recommend.

If you live in San Marcos and need a self storage place this is really easy to get in and out of…read more Clean and friendly staff.

the management ( Tammy! ) here is can-do. Hands on and they went above and beyond for me helping…read moreme locate the 3rd party transporting my belongings. Very impressive customer service! Shout out to Michael who made the process of signing up so easy!