Thanks to Helena, i Had a great experience at this storage facility, largely thanks to Helena. She…read morewent above and beyond from the start -- thoroughly explained everything, made sure I understood all the rules and policies, and kept checking in to see if I had any questions. Her customer service was excellent. You can tell she genuinely cares about helping people. Highly recommend!

Great people working customer service on the phone and especially at the local Storage in…read moreFallbrook, California and she was absolutely WONDERFUL, I forgot her name .... BUT (and it's a BIG but) the company gets you in at a decent price AND about three months later doubles the price on the rental!!!! It's a Crazy bait and switch crap! Now, they got you in and settled and then they can offer $10-13 off THAT price double or ask you if you want to tomorrow MOVE OUT?!?!!! Wtf I'm upset... AND stuck

RUN!! This is the absolute worst customer service and a SCAM!…read moreNot only is a run down and filthy (okay - not many choices within Fallbrook), I could live with that for the proximaty. It was the inept (maybe purposely) inability to take a payment or log into the 'system' to make a standard payment. When my card expired-there was no way to login. I repeated received threats of letters and texts and emails and no availability to pay except for a $8 to $20 fee by phone. Repeated calls to a 800 number won't get you to the store. They put in IT tickets and never resolved. Put a lien feee and charged excessive fees. I am a responsible funded business owner that has the ability to pay and have on autopay and they told me "drive to store to fix" when I was constantly on travel. Useless and likely this is a racket by design. Don't go here. Save yourself the trouble.

Cube Smart ultimately refunded one month worth of rent. Thank you to Mr. S., the district manager…read morenoted below, for helping secure the refund. I greatly appreciate it.

If you have access to Camp Pendleton, I highly recommend this storage facility. Staff is super…read morehelpful and friendly. Sydney helped my sister with her storage unit but the other receptionist, Francine helped me and both are wonderful! Carlos, the co-owner takes pride in the facility and service provided to his customers. Prices are locked in, no annual increases and you have 24/7 access.

I came to this business looking for immediate storage. I had been looking at many other facilities…read moreoff base and most of the people that answered or tried to "help" from those facilities blew me off and treated me like a number. With Camp Pendleton self storage I was treated like family, and given care at all levels for moving in, Monthly rates, and moving out. CARLOS is very understanding and helpful, and with his long life and prestigious career in the Marine Corps made the process that much more comfortable. I hope to utilize them again when I come back years from now.

I had a unit in Brandon Mini Storage for several years. Only two people had been inside this unit…read more The Manager Brandon and a friend. All expensive items in my locked unit were stolen. Robbery happened over 3 days in early March. Over $8,000. worth of my belongings. A precious set of 10 porcelain plate settings & all the mugs, bowls, serving dishes, etc. These dishes were very precious to me as my husband over 4 years had bought them for me as gifts. If anyone knows about this robbery or the dishes, I am offering a reward for info. The plates are aqua/turquoise and other items in set were cream with daisy, butterfly and tulip on them. 4 electric tools of my husband and some yard lights were also stolen. Thief was someone who had access and time to explore my unit and not even worry about someone seeing them or my showing up and catching them. All dishes were in approx. 12 different boxes, taped shut, not showing what was inside and had to be opened to find the dishes. I stand behind every word as the truth. DT

Owners and management seemed to change. I can't recommend this storage any longer as it's…read morecompletely different from my previous review. Sad.

I used Bob Burg in 2011 to move us from Orange County to San Diego County. Not only did they move…read moreus put they unloaded everything into each room that we instructed and put it exactly in place, including some large display cases that needed to be re-assembled. They did an exceptional job! I have referred Bob & his crew to many people over the years and each one has been very pleased with his services. In response to Rebecca S Nov 23, 2022 who states he was sexist and rude??? I've known Bob for over 15 years now and he never been rude or sexist so I'm inclined to think you are an unhappy high-maintenance woman who looks to find something to complain about.

Bob and Eric were wonderful. They showed up on short notice with a great attitude. They were fast,…read moreefficient and friendly. Nothing was broken or damaged. I will definitely use them again.

I've stored here for nearly a decade. Why? Because they are the best. Extremely secure and…read moreincredibly clean with well-kept grounds. To top it off, the staff is friendly, helpful and knowledgeable.

I went to another storage facility, that was so horrible, the on-site person was MIA, and the call…read morecenter was not helpful. (I'm not going to name names, but the cube did not seem too "smart!" Immediately cancelled the contract. Just started randomly calling storage places. DONT GO ANYWHERE ELSE! This place is really the best. Real human in the office, super helpful and place is immaculate. Don't be fooled by National chains. This is superior in every way.

Absolutely! I was really skeptical due to finding out how many companies are not very transparent…read morewith their customers about pricing. It was a great experience since they were open to sharing anything that they might foresee to cost extra. Basically they help pack and protect furniture. They also help with undoing Furniture and TVs. All while being super careful about the items. I would recommend them for sure!!

Anthony and Raul did a fantastic job for us. We recently had them move some furniture to storage to…read morebetter stage our home when listed for sale. House sold so they moved all remaining furniture and packing boxes as well as two storage units to our new home. They were very professional and ensured they did everything to ensure a good experience for us during a stressful time. They were kind, courteous and had a great attitude. Highly recommended!

These guys are the most helpful and professional staff I've ever worked with .They have by far the…read morecleanest units in town .

Easy finding a unit, great staff, good air quality in units. Looking forward to the movie inread more

The move was scheduled easily quickly. They arrived on time the movers were professional. They just…read moregot in got what they needed to and got out. I was pleasantly surprised at how easy the whole event was rough and ready were recommended to us by other movers who didn't have storage and I feel like I got a great recommendation.

I had an amazing experience with this moving company from start to finish. Brandon was very…read moreprofessional and the Team handled my belongings with great care. Nothing was damaged. They went above and beyond. I would absolutely recommend them To anyone ask for Brandon he made the move, smooth and easy he had big dick energy

Started out ok, reasonable prices, nice staff. Mine was covered but 1/4 of my rig was in still…read moreexposed. I knew that being in gravel I would get some dirt and bugs. Meanwhile they have been doing construction without regards to all the dirt that was happening.Totally a mess with dirt. Twice digging and spraying dirt and mud on the side of rv and left it there to dry. I just happened to be there and moved my rig. As an owner what the heck are you thinking? Yes a lot of derelict items there but some of us take care of our property. I moved.

My boat was stolen from this facility and they were absolutely no help in trying to figure out how…read moreit went!! They have no cameras and now I've found out multiple people have had things stolen from this place. It looks quite suspicious now that they may be in on it. Stay away!!!