This is a review for U-Haul rental. The employee was 20 minutes late because he "overslept". I get it, stuff happens, but he really didn't seem to be very apologetic or really care too much. When you have a move on a schedule, even 20 minutes could throw your schedule off. He processed the reservation quickly and had the truck ready in no time. I was also disappointed by the cleanliness of the truck. I get it that employees don't have time to clean, but with the ongoing pandemic, I would expect better cleaning processes. read more

Bait and switch. We shopped around for a place for my high school graduate to store her things while she was away at college and came across this place. Manager was helpful, but the company is a scam. After two months, they increased our rate by 62% (from $48 to $77 after just the second month). Our daughter can no longer afford to store her things here and has not even reached her midterms yet in her first semester. Shame on these people. read more

Super easy unit rental. And the pricing was good. You can fill out 90% of the paperwork online and then walk in for a couple signatures when you pay. The site is clean and they have redundant locks all with different key codes. My only gripe is that their provided dollys are in terrible condition and the wheels don't turn well. The interior also needs a new coat of paint. But I'm not expecting Hilton-levels of cleanliness to stow away my old junk. Customer service was good too and everything went smoothly. Regardless, I recommend this place anyway. It's far cleaner than other places I've used. read more

After years of being with StorQuest, I must say that I am getting pretty frustrated with their website. I was able to login at first, then, all of a sudden, I am not able to login. I have contact them every month to make my payment and inform them that I am not able to login. I find it amazing that they do not have an IT department or person that can fix such an easy problem but, they can't for some odd reason. Now, they are gonna start charging $10 additional per month for insurance. Surprise, I am covered by my home insurance but, I am not able to email them a copy of it because, go figure, you are not able to attach a copy to their emails. I am so freakin' pissed. They need to get their shit together. read more

I have been renting a space here for a while now. No complaints nice lighting and feel safe.

We've rented a unit here on two occasions and our experience has always been amazing. The units are spacious, affordable and clean. Kahlil's customer service is always excellent and he's so helpful. My family and I recommend this storage facility. read more

I have not really had any problems other than the staff always seam to want to know what I'm doing, changing the terms and conditions on us and locking me out of my unit be ause I'm not using automatic payments, which by the way, does not say anything about in any of the terms and conditions. My wife was off work for a couple weeks with covid, so she had to Temporarily pay bills by hand and stopped automatic payments at which time I was informed that I could only access my unit during office hours and would no lo get be able to get during what is clear stated by "standard access hours of 6 to 10" now I can only get to my stuff from 9am to 6pm. Nowhere could I find in any of the terms that my access hours would be affected by auto payments. That I have never heard of of by any business. Autopay is supposed to be a conveyance for the customer not the business. Very disappointed in these made up terms. read more

Just moved from another local facility where I stored business product, and am incredibly happy with my decision. Have been bowled over with everything! Besides the exceptional customer service, the facility itself is extremely nice. Grounds and buildings are very well maintained. Indoor unit with metal and brick firewalls is clean, well lit and easy to access. In fact, everything about it is much better than my previous facility, and at a similar price. read more

Best storage facility ever! I recently went in to check this place out before deciding on a final storage unit for my stuff and I was pleasantly surprised and pleased with the amount of customer service received. Dana and Khalil were awesome they were extremely helpful and surprisingly nice. I highly recommend this place if you are looking in the Temecula area! read more

I went in Monday to inquiry about a storage unit and was helped by Dana. I'm currently downsizing and was looking for something affordable, clean, and had excellent customer service. I was impressed with this location and Dana was so helpful with helping me find exactly what I needed. Will be back soon and do highly recommend! read more

I have used A-1 Self Storage and Public Storage, I must say I am very impressed with StorQuest Self Storage. I was helped out by Dana, who provided me excellent customer service. She was very helpful during my transition. Would definitely recommend! read more

Stay Away! They do not pro-rate ever, but that isnt the worst problem! I had to fog my unit because the manager was in denial about bugs & spiders in the unit. Obviously they dont spray even though they say they do. I was there for 10 years in multiple units until the owner hired "StorQuest" to manage. StorQuest has nice desk people but their policies are not customer friendly. Just go some.where else. read more

Clean adequate storage rooms. Recently had to upgrade to a larger unit. Attendant was, is awesome. Jocelyn was there on a Saturday morning with a bight and cheerful smile. She was very knowledgable about the units and looking at the size of our UHaul van, was able to suggest the next size up unit, which was exactly what we needed for all the items we had. She was kind enough to stop by to see if we were doing ok. She even came by to remind us that it was around lunch time. We would have worked right through, but the reminder helped us take a short break and recharge our batteries. As far a customer service, more businesses need workers like Jocelyn. If you are looking for a good experience in obtaining storage space, go see Jocelyn on Saturday or Sundays, as we found out she seems to be there only on weekends...Awesome Experiece... read more

Love the location and like how they have cameras and security codes that keep your belongings safe. Kahlil was an awesome help and showed us 3 different storage units because I'm picky with what size I wanted. Very friendly, professional and genuine. Great service all around thanks again Kahlil! read more

Kalio. I hope I got his name right was fantastic with our U-Haul rental and even helped us bring out. Bring it in.he open the side gate too make it easier for us to load our stuff this guy is the prime example of great customer service. Best storage and uhaul rental place in town. We will be back. read more

The staff is friendly. The elevator always works. Carts are always available to move things around easily. The place is clean and well-lit. The temperature is not too hot. I really like this place for storing my goods. read more

The storage units are awesome! The staff is awesome and so accommodating here. We have only been here a month and have had the best experience so far with this self storage! The prices here are awesome! And we will definitely recommend this place to all our friends and family for self storage! read more

If you plan on renting ask for Dana, she is super helpful and makes the whole process practically seamless. This was my first time using a storage facility myself and I have to say the establishment is very well kept. The units themselves are kept clean up to the point when the unit is passed over to you. My grandfather has used storage units in the past and his was not nearly as clean as the one I currently rent. I would definitely recommend this place to any people that are new to storage facility's or are not receiving a reliable and maintainable place to store their excess belongings. read more

Was getting ready for a move when escrow did not close on time. I had to scramble for a place to store our stuff (had to be out of our old place). StoreQuest was close to our new home. They had a super deal for the first month rent. I ended up needing 2 storage units (the largest they had). The manager on duty worked with us to give us a great deal. We were tight on money because of moving expenses. The property is gated and has a personalized code system that records entry and exit. There are cameras everywhere. I felt like my stuff was safe. I will definitely use them again if I need to store things. read more

Great service, had me moved in in less than an hour. The place is clean and secure, easy to get to!

What a great experience. Kahlil is a very knowledgeable and respectful person. He was helpful and answered all of my questions. The unit itself was very clean and the price was perfect. StorQuest is the best deal in town... I know because I searched online and spoke to multiple competitors. Thanks Kahlil. read more

The staff at this business was very helpful at each step of the way. Prices are good and the premises are well maintained!