My husband and I searched for storage units for a Couple of…read moremonths and after we saw Chaparral Self Storage, we knew this was our trusted location for our items! Prices are competitive and very reasonable for the quality of Storage units they have. We are in an air conditioned location and it's always very clean! The staff is helpful especially James Tucker the manager. He answered all our questioned. We wouldn't go anywhere else for storage!

My family and I have been loyal customers of Chaparral Self Storage for over five years. One of the…read moremain reasons we stayed for so long was because we genuinely love Temecula, and we trusted this facility to keep our family's belongings safe. Some of the items we have stored are not just "things"--they hold priceless sentimental value that cannot be replaced. Throughout the years, we have accepted several rent increases, usually around $15 at a time. While I understand that operating costs can rise, receiving another notice that our monthly rent will now increase by $30 was extremely disappointing. It feels like the increases are becoming excessive, especially for long-term customers who have remained loyal year after year. What saddens me the most is that loyalty doesn't seem to be valued. After five years of consistent payments, I had hoped there would be some appreciation shown to customers who have supported this business for so long. Instead, it feels as though long-term tenants are expected to simply absorb larger and larger increases. I have already looked at other storage facilities and found that I could rent a comparable unit for significantly less. The only reason I stayed at Chaparral was because of convenience, familiarity, and the sentimental belongings we have stored there. I even continued paying while driving an hour just to visit the unit because I wanted to keep everything in one place. Unfortunately, this latest increase has made me seriously reconsider that decision. Instead of continuing to pay an amount that no longer feels reasonable, I may move only the irreplaceable sentimental items and let go of the rest. As difficult as that would be emotionally, it is becoming harder to justify paying continuously increasing monthly fees. To be fair, the facility itself has always been clean, secure, and conveniently located, and I appreciate the work the staff does to maintain it. However, pricing is a major part of the customer experience, and for me, the repeated rent increases have overshadowed the positives. I hope management takes the concerns of long-term customers seriously. Keeping existing customers happy should matter just as much as attracting new ones. Loyalty should be rewarded, not continually met with larger price increases. Sadly, after more than five years, I no longer feel like a valued customer. I truly wish things had been handled differently.

A lovely place to store your things. Owners are so nice. My things were stored safely with no…read moreissues for 2years. Affordable price and the rent was never raised. Highly recommended. If I ever need storage again, I will definitely go back.

Clean storage units extremely reasonable prices! Edith is amazing in assisting and coordinating all…read moreyour storage needs.

Thank you lee for all you help. Best experience ever with a…read morestorage company. I will definitely use them again.

Don't let the name fool you. Just because it's in Bear Creek doesn't mean it's good for storage…read more Long story short. We stored our whole lives in this storage for only 6 months. We came today to get our stuff out of storage and everything was full of rat droppings and unmentionables. It was awful. Our professional movers were appalled. They have seen nothing like it. We had no food at all in the storage and all of our furniture was wrapped professionally. But rats still found a way in. I'm 100% sure there's rats throughout the storage units around us. Leaving some pics here for your reference but trust me, there's so much more. Don't leave your things here. ** UPDATE ** They called me and offered me a refund if I take down this review. Basically bribing me to keep my mouth shut about this place. That's how you know these people are NOT for their customers. The nerve!

I feel so taken care of by this team!…read more Facilities are clean. Team members are kind. I'll be here with them for a while!

This is an EXCELLENT choice for all your storage needs. I have a nonprofit and personal storage…read moreunits here. Clean, well kept, excellent staff and great service. They have special deals here at times. Just ask.

This facility is exceptional. New, easy secure entry, clean bathrooms and very well maintained and…read moretemp controlled. Extraordinary and friendly staff.

StorQuest is a great place for storing. Friendly environment…read moreand clean, facility is Updated and very convenient.

Dutch Mill Self Storage has been the best storage facility that I've been a customer of thus far…read more Every time I've gone in, I'm greeted with kindness, the storage units and facility are clean, and have been a very secure place to keep my belongings. The office staff is very friendly, well maintained, and accommodating to my needs, including flexible hours with proper notice. I highly recommend. Their prices are competitive and have kept myself and my family very pleased over the last 2 years.

Dutch Mill storage is pretty much like any other storage facility. The offer Enclosed and lockable…read morestorage as well as outside or uncovered parking for storage such as vehicles and boats. They keep it clean and well lighted. They also have security cameras and a key pad entry. The only reason why they don't get 5 stars is the slow maintenance for a roll up door. Unfortunately the door needed replacing and it about a month to make the repair and install a new door.

Great storage facility with excellent customer service. The unit was clean, secure, and easy to…read moreaccess. Highly recommended!

I drove by the storage one day and thought to myself "what a beautiful well kept location", I…read morestopped in and spoke to Natasha and she was very kind and extremely helpful. I haven't had time to rent a unit yet but I know once I do, I will without a doubt go to All Star Storage

Safe. Secure. Meticulously maintained. Great value for the amount of space I need. Manager goes out…read moreof his way to help you get moved in. All around great experience.

Tom is amazing! He was so nice and very helpful, helped me…read moredetermine what unit would work best for me. He has great customer service and was very welcoming to me! Thank you so much for all your hard work Tom! You helped ease my stress of moving