Truck was dirty, broken glass everywhere. Worst part was trying to pickup the truck. I chose the after hours pickup via app,, DO NOT TRY IT. THE APP WILL NOT WORK. YOU WILL BE SCREWED AND NOT ABLE TO GET THE TRUCK. JUST GO INSIDE DURING RENTAL HOURS. The employee was very nice inside. HOWEVER, it took over an hour on the phone with customer service before I was able to get the key for the truck. I wasted so much of my time dealing w this whole thing. I will NEVER rent via an app again. read more

This is an EXCELLENT choice for all your storage needs. I have a nonprofit and personal storage units here. Clean, well kept, excellent staff and great service. They have special deals here at times. Just ask. read more

Very accommodating and helpful, excellent service, and very conveniently located for my needs!

We have had the privilege to use Ranch RV and Self Storage for the last 18 months and have used other storage facilities until that time. All I can say is WOW. If you compare, you will never have such a clean, fully staffed storage facility than this place. Anywhere. Not to mention they have that old-fashioned service and courtesy which is quite a thing of the past. Several days ago they hosted a customer appreciation which included catered food, crafts, and professional fall pictures. You really feel a five star experience here. I'd call it the "5 star storage experience..." Definitely recommend. read more

I feel so taken care of by this team! Facilities are clean. Team members are kind. I'll be here with them for a while! read more

Rented a U-haul from this place since it's around the corner from my house and it was super quick and easy... the dude inside has little emotion, but was friendly enough during the entire process. I was in and out in less than 15 minutes in both times and had no issues! I can't speak for their storage itself and I don't believe they have the greatest selection of U-hauls, but it was enough for me to do what I needed to do without any major hassle! read more

Terrible u-haul experience. Dropped the U-haul Off a day early (during business hours) and the next day they accused me of not dropping it off at all. Didn't check to see if the uhaul had been dropped off until 20 mins after I called. read more

Over the course of the last six months I've rented out about four units from this facility. Overall my experience has been great. The customer service has been spot on, however one little glitch is managements inability to stay out of conversation, in fact the decision today to abruptly and very rudely interrupt my ability to utilize the restroom, (mind you I was only in the restroom for less than five minutes). Also, It wasn't anything about the coronavirus, in fact she mentioned that she had watched me on camera and was aware that I was the one in the bathroom. This is not only alarming but brings questions to the fact as to why I would be watched and targeted for this level of harassment. The fact that she would let me know that there was other customers waiting, while banging on the door, fully aware that I was in the bathroom. By the way, there was only one patron and he had walked in shortly after I entered the restroom. Management, this is a complete and disregard for personal space and privacy. In fact, actions like this could be construed as discriminatory. Get your act together don't treat customers this way. read more

Really friendly staff who were willing to stay late when my movers were behind schedule. Large airy storage spaces with individual lighting. Clean and safe. Highly recommend. read more

We've been with Ranch RV & storage for 2.5 years. So far so good. The only thing not so good are the rate increases. So make sure you lock in a lease rate for at least 6 months if you plan to use them longer than a few months. We did have our unit almost broken into, they paid to relocate everything to a new unit and hired the movers. Thankfully nothing was stolen! It's very clean here and lots of open space. I only wish the key pad to exit was on the left side so that it's easier to access for the driver. read more

I would totally recommend this storage facility. They made everything a breeze to secure my unit for a unexpected move. They are personable and very friendly. Celeste is amazing and so is Rosalyn. Both gals made my life a heck of a lot easier today with my unexpected move. Thank you guys. You're awesome. read more

Customer service was excellent and very professional. Facilities are clean and covid compliant. Happy to store my household items in their facility. Military friendly and also understand the work-life-integration. read more

Great customer service! Friendly and very helpful! Thank you for assisting me on my unit rental, Rosalyn and Robert.

Rosalyn was so nice and caring when I had so many questions about renting a unit. They were more than accommodating and we're eager to help. Would highly recommend! read more

Staff are extremely friendly and helped me take care of my storage needs while moving into a new house in the area. Pricing was competitive and facilities are exceptionally clean. read more

Wonderful customer service!! They were so incredibly helpful and professional. Great pricing, clean, and easy to unload. We went with a first floor 10x7 unit. It had more than enough room for what we were looking for. read more

Fantastic customer services. After calling several others, I was delighted to speak with people who really cared and hooked us up with a great deal. Saving money is always a plus! Thanks again read more

My experience reserving my storage was amazing easy and pain free. The staff is very helpful and kind.Not to mention the cost is very competitive than other storage facilities near by. read more

Great facility and customer service!!! The staff was very friendly and helpful in setting me up with a the right unit. Everything was explained in detail. read more

First time in my life I've needed a storage unit, 4th place I've called finally a location nearby that has not only the BEST customer service but quickest response and availability up to par. Lynelle & Rosalyn were more than helpful, incredibly friendly and knowledgeable. I'm happy I found them 10/10 recommend! read more

Just got my first ever storage unit through Ranch and it was a great experience! The process was quick and simple-- the employee who helped me (so bad with names so unfortunately I don't remember his, but he was a tall blonde fellow) was friendly and pleasant to work with, and walked me through the whole process. The facilities are very clean and well-protected. Plus, it was for a great price. read more

I originally came in to purchase in store items and was met with such a pleasant and personable manager, Rosalyn Graham that when I unexpectedly had need to rent a storage unit, only 1 month later, I made up my mind immediately that I wanted to rent from that kind soul, when I went to rent the unit, the manager was out to lunch, but I found that the staff that assisted me was just as pleasant and helpful as the manager, which for me is of the utmost importance, I found the facility to be very clean and highly secure and the staff was absolutely stellar!!! And the bonus, there was a promotional discount that my pocket was very grateful for! I am very pleased with my decision and would recommend them highly! read more

Nicest facility around. Always very clean and the staff is always very friendly and helpful. Love using their facilities and never have any problems at all. Gate code and code to get into hallway with inside units. Security cameras and good hours. read more

Good customer service Best place to store stuff with safe facilities. Highly recommend to all. Good deal for 3 months special. read more

No concern for their customers. Charging cards on file without a call or consent. Extremely costly and high prices for nothing in return. Just a money making factory with no concern for families that are struggling do to this year's circumstances. Just a greedy place. Instead of working with you, they would rather sell your unit! The old manager was kind and awesome.. the new one.. couldn't care less about you as a person. Just collect collect collect. Do yourself a favor and go some where else!!! read more

this is by far the best most Secure Storage facility I've ever had the pleasure of Renting from. Not only is it the cleanest but they have all the amenities you can ask for it from coffee and water to a 24 hour Bathroom and the security is up to date so that every single unit is individually secured with an alarm system. To top it all off the employees are the most kind caring helpful individuals Ive ran into at a storage unit. The property manager has been doing this for 15 years and you can tell because she is definitely a professional. She won't hesitate to go out of her way to help you with whatever you need. read more

Ranch RV was absolutely a pleasure to work with. Staff is friendly, property is well maintained. The entire process was super easy. Definitely recommend. read more

They were Excellent! I booked at the last minute (day before an early morning drop off) & they had the size I needed!! Two others did not. Celeste & Roslyn were friendly, informative & thorough!! Made the whole experience very pleasant & a huge relief! read more

Rosalyn has great customer service !!! Loved her and her personality all around! Great special and pricing for a month to month. Can't wait to see her around more. Super sweet lady. Love when companies have people like her! Showed us everything and went through the paperwork thoroughly and made it quick! read more

Clean and very accessible. The hallways are wide and the place is well lighted. The staff are very friendly and helpful. Very nice place for all your storage needs. I have 2 units so far. read more

We found ourselves needing a storage solution for a brief period of time and came across Ranch RV and Self Storage. They were professional and friendly and super helpful. They had Uhaul Trucks and vans available too and moving supplies. The units are super clean and secure. We would recommend them for sure. read more

What a great staff and clean location. I cant believe how easy it was to complete the storage over the phone, drop in to collect my key and move in. Not all storage centers are created equal. read more

Great Customer Service!! Rosalyn was very helpful and walked us through the reservation process!

Amazing staff and facility. Staff is friendly, personable and helpful. The facility is clean and well laid out. Highly recommend!!

I called this business on a Saturday morning after googling local small business self storage units. I really liked that they were a local business and privately owned so I decided to give them a call. On their automated system it says to leave a message because they might be with a customer. I left a message and recieved a call back within 10 minutes from them. I explained I needed to move my belongings into a unit and asked about pricing and sizes. I believe the person I spoke with was Bryan and he was thorough patient and helpful. It was moving day and my brain was fried but he helped me figure out which unit would be best for my needs. A few hours later I came in to look at my new unit and sign some paperwork. I was greeted the moment I walked through the doors. Both of the people that were working were with a customer but they both acknowledged that I was there and thanked me for waiting. I barely waited a few minutes until it was my turn. I talked with a nice blonde lady ( I am awful with names!! My apologies) and she was equally as great as Bryan. This was during the covid-19 pandemic and she was sanitizing and making sure I felt comfortable through the whole check in process. Also, I thought it was great that they have a "practice" storage in their lobby where they can show you how to use their locks lol sounds silly but if you haven't used one of the circular kind of locks before you'd want to pay attention. She showed me how to use it but assured me if I needed any help just to come get one of them and they will assist me. After the paperwork was signed Bryan took me over to my unit and showed me how to get in and out of the building. Most of us have experienced a "moving day" and I don't have to explain how stressful that could be but to receive this level of customer service just made me feel great and valued as a customer. It also helped me relax a little just knowing I made the right decision by renting a unit from such great people. Thank you for the hospitality. I can not say enough good things about this place and these wonderful people. I saw a silly poor review on here and couldn't help but to laugh and think the person who wrote that must have been having an awful day because the people that run this place are great. Support local business and check this place out. read more

No one is more passionate than the manager of this facility. Personally storage does not turn me on but she loves what she does and it shows. The whole team at Ranch takes care of their customers like family. read more

This place goes up in price every year but doesn't offer anything in return. No annual discounts, no RV dump station, no covering just price increases. read more