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Big Way Hot Pot

3.8 (15 reviews)
Open • 11:00 am - 2:00 AM (Next day)

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Recommended Reviews - Big Way Hot Pot

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Best tasting matcha icecream ever, i think this location has become my favourite !
Amanda J.

After a long wait for this new location to open up, i am glad i finally got to try it. Super close to me and it's way bigger than the other ones i've been to, i have to say the service was probably the best at this location too. Okay and i have to say something about the icecream at this specific location is shockingly good! Same cone same rotational flavours but it tasted absolutely fresh and the cone was so crispy! I lucked out got parking right up front, went for a late snack after work on a random cold sunday evening and it did not disappoint! Fully stocked .. new items i tried was the fish cake stuffed with taro, so delicious! The washrooms are so aesthetically decorated and spacious. There's a lot of staff working and we got a table right away. I'll be coming back for sure! Next location to try is lougheed mall

Carmen P.

Lots of good and fresh variety of ingredients and the service is efficient. The restaurant is big enough for large groups. Street or underground parking. Lots of soup options and dry option too. There is a sauce bar at the front by the entrance and free ice cream which was delicious!

Malatang broth with instant noodles
Ceci L.

This Big Way location just opened at Gilmore Place. The interior is bright, spacious and welcoming. They have their usual selection of meats, veggies and carbs. All the ingredients looked fresh, but some of the hot pot meats were still frozen and stuck together. I ordered my usual malatang broth and it came with a good amount (Robson location typically gives too little broth). My husband's tom yum broth was delicious and there's the option to add coconut milk at no extra cost. We came for lunch, which comes with complimentary black tea, green tea or lemonade. Service was friendly, although we had to ask the cashier several times to repeat herself. She spoke quietly with a thick accent and it was difficult to understand her. The staff on the floor were so attentive, they immediately took our empty pots and brought us taro ice cream. I live in the area and will definitely be back.

Janet M.

Went here pretty late at night as a group of two. I think it was more crowded than during dinner. After grabbing everything I wanted, I paid and got seated. My order took a while this time. The food was good as usual. It also took a while to get my ice cream. I think the staff forgot, but it was all good because it tasted good.

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20 days ago

Helpful 7
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2 months ago

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29 days ago

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10 months ago

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11 months ago

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9 months ago

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6 months ago

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1 year ago

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1 year ago

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9 months ago

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11 months ago

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Review Highlights - Big Way Hot Pot

“This Big Way location just opened at Gilmore Place.”

Mentioned in 2 reviews

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The Dolar Shop

The Dolar Shop

4.3(172 reviews)
4.3 km•Metrotown, Maywood
•$$$

Came for the late night (9-11pm) AYCE hot pot deal and it was a great experience! The food was…read morefantastic, and the ingredients all felt very fresh and prepared to order. The self service sauce and dessert bar adds to the premium experience as well. I wanted to try their advertised Wagyu beef and man was it fantastic! The meat melted in your mouth and wasn't overwhelming which extremely fatty cuts of Wagyu can be. By far the best AYCE hot pot meat item i've ever had, and I've been to many AYCE hot pot restaurants before. Shoutout to the shrimp paste and salmon sashimi as they also tasted fantastic. Ordering food was very simple; you order via a sheet on the paper to start but as the night went on, voicing the order to the very attentive waiter was all that was needed. Service at Dolar shop is always 10/10 and there was no exception during the AYCE service. Would 100% return for this late night AYCE deal as this was the best overall AYCE hot pot meal I've had.

Hands down the worst DolarShop experience I've ever had and I LOVE DolarShop. Came here today,…read moreSunday lunch with my sister, niece, and nephew with a 11:30am reservation made. It's great that they brought the DolarShop menu back, along with the Kids Eat Free deal. We were seated pretty quickly and it was nice that they had free toys for the kids. I told them we were celebrating a Birthday and they said they will only provide something if it's the actual day of my Birthday, which was a slight bummer. The Richmond location has never asked and being that my actual Birthday was 3 days away... oh well! We put in our order on the tablet pretty quickly but were told we can only the food for the Kids menu after we placed our adult food order on the tablet. We waited for awhile but no one came back to take the Kids food order so we had to ask again to place the kids food order once the adults food arrived. The adults food did not take long to arrive but for some reason our pork bone soup base never came with the extra chicken and intestine that it usually does. Again, another oh well! However, the food for the kids took RIDICULOUSLY long. It literally took 45 minutes and checking in on the order 3 times for ONE of TWO kids meal to arrive. The kids ended up eating the adults set meal and after 45 minutes my poor niece and nephew had to share one small plate of food. Another 2 follow ups and another 15 minutes later, the second kids plate of food FINALLY arrived. From ordering the Kids food until arrival, it took ONE WHOLE HOUR for my niece's food to arrive. I understand that they eat free but what's the point if they are going to starve the kids?!? My sister literally finished her entire lunch set, while sharing it with the kids, before my niece's food arrived. The restaurant appears to be understaffed though it was less than half full. The kitchen also appears to be understaffed - while walking by there seemed to be only 4 employees in there, including a dishwasher. No apologies at any stage and while the food quality was fine, there's also definitely less food compared to my recent lunch set at the Richmond location. Luckily, I had won a voucher for the meal but it was difficult to decide how much to tip, as the service was lacking and the kids food took so long. I believe in tipping though but today's tip was definitely not as generous as usual. This likely will be my last time to this DolarShop location and will be warning my friend's and family to stay away. Guess we'll only go to the Richmond location from now on, which is too bad.

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The Dolar Shop
The Dolar Shop - Wagyu lunch set. Definitely less meat than the same set from Richmond location

Wagyu lunch set. Definitely less meat than the same set from Richmond location

The Dolar Shop

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Happy Lamb Hot Pot

Happy Lamb Hot Pot

3.4(174 reviews)
4.4 km•Marlborough, Metrotown
•$$

Happy Lamb in Burnaby on Kingsway across from Metrotown is a great place to get together to enjoy…read morehot pot. During their $19.99 Happy Hour between 11:30am - 4:00pm include soup base and beef and lamb with an assortment dumplings, noodles, balls and veggies. Also have access to a selection of fried food and pork bones. Parking is available underground.

This is the first time i've ever been to happy lamb. I rarely eat at all you can eat hot pot places…read morein general. -came on a weekday early afternoon with my friends. -happy lamb had a $19.99 happy hour all you can eat lunch special so we decided to try it out. -We selected the mushroom broth for our hot pot broth. Not a big fan of it. Tastes pretty plain in my opinion. Not bland by any means but it was just ok in terms of taste. -The meat was fine. It wasn't fatty. It tasted like any sliced hot pot meat you can get anywhere. There were lamb, beef, pork, and luncheon meat slices available for this menu. There was a small selection of seafood available as well. I didn't really like the cod paste siu mai. The texture was rubbery and the flavor wasn't that great. The fish tofu, fish roll, and fish balls were fine. They tasted like any other fish balls you can get anywhere. There was also a small selection of vegetables available. The Napa cabbage leaves and winter melon slices were fresh and big. No complaints on the vegetables. The sauce station was vast and everything you could possibly want was there. There were no lines and the station was clean. Some places like Big Way Hot Pot provide simple sauce recipes for beginners, but there were no suggestions here. It would be nice if they added some suggestions because i'm a newbie when it comes to sauce combinations. A very small selection of hot small plate appetizers were available too. They served as appetizers for the hot pot or something more solid in case you want a break from just eating hot pot foods. I wish there was a bigger selection though. For the appetizer buffet area, there were lamb bones with meat in some type of brown and red sauce, the classic vegetable spring rolls with sweet chili sauce, and deep fried mantou, which is basically a kind of crispy fried dough bread with condensed milk. They had a few cold vegetable appetizers like chinese Kelp salad which was slightly spicy, and wood ear mushrooms which were slightly sour. I didn't like either of them. Also, i noticed from past yelp reviews that customers were offered free ice cream. We were not offered any. I guess they discontinued that bonus. As for the service, I don't really have any problems with the service here. The staff were pretty good at refilling the water jug with sliced lemon even though it wasn't really empty. We didn't have to wait long at all for our hot pot ingredients. It all arrived within 10-15 minutes. One little hiccup was that we ordered udon but the staff gave us thin ramen noodles by mistake. Our server changed it to the correct udon noodles after we pointed it out. As for the place itself, it was pretty empty with a couple of solo eaters and a couple tables with families. The dining area was clean and roomy. We were seated at a booth by the window but the blinds were closed since the sunlight was too bright. Washrooms were tucked away far in the corner so it was a bit of a walk but they were clean, not too small, and empty. Overall i would give the food 3 out of 5 because nothing stood out to me. The food was just average all around. The service was fine, but the price was great at $20. In fact, I think $20 per person is by far the cheapest, best value all you can eat hot pot deal in the Vancouver area. So i'll give Happy Lamb Burnaby 4 out of 5 yelp stars overall because its a good value. This is the best bang-for-your-buck AYCE hot pot deal as long as you're okay with their average food quality.

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Happy Lamb Hot Pot
Happy Lamb Hot Pot - Seafood available even on regular AYCE menu

Seafood available even on regular AYCE menu

Happy Lamb Hot Pot

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Pot Empire

Pot Empire

3.9(33 reviews)
4.5 km•Marlborough, Metrotown

I had been to this restaurant but it was a long time ago. However, i noticed the qualitis have…read morechanged. I visited the restaurant the 2nd time last night. We ordered 2 set hotpot dinner. One was the fatty beef with pork bone brother and the other one was the Chicken thigh with pork bone broth. The bone broth was average. Regarding the meat, fatty beef looks average. however, the chicken thigh still had ice when the meat was brought out resulting with a lot of water on the plate soaking the meat. The meat was very soggy and fell apart. Overall, i think the quality and price are quite average. the service was acceptable as well But i have to say their milk tea is good though

upon entering, the first thing we noticed was the strong smell of gas. it lingered in the air,…read moresharp and a little unsettling. the restaurant also felt unusually cold, with little ventilation, which made the first few minutes uncomfortable. once the boiling cauldrons started, though, the room slowly warmed up and the chill faded, though a few in our group mentioned mild headaches early on. the space itself was bright and lively, filled with neon light and movement. reflections bounced off the tables and walls, giving the room an almost electric energy. servers moved constantly, weaving between tables, and the place filled up quickly with conversation and steam. menus were large, simple to read, and easy to follow. dinner included a drink, milk tea, yakult tea, or green tea and a dessert choice, either a fudgesicle or a revello style ice cream bar. the sauce station wasn't as extensive, but did have fresh minced garlic, sesame oil, soy sauce, vinegar, chili oil, cilantro, green onions, sesame paste, rows of fresh ingredients and condiments let diners mix their own combinations. the sauces were flavourful, versatile, and worked beautifully for dipping or for stirring into the soup. each broth came with a generous set of ingredients: chicken ball, fish tofu, fish ball, corn, enoki mushroom, fried bean curd skin, lotus root slice, tomato, napa cabbage, quail egg, and a prawn. the bowls provided were small, so we learned to transfer ingredients from the large serving bowl into the pot, and later use that larger bowl for the soup itself. parking was free but limited, tucked under cover next to cm chicken in the newmark building. overall, despite the initial gas smell and cold temperature, i enjoyed the meal and the interactive experience. once the pots started bubbling and the table filled with colour and steam, it became warm, lively, and satisfying, the kind of place where flavour makes up for the flaws.

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Pot Empire - Colourful neon lights

Colourful neon lights

Pot Empire
Pot Empire

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Liuyishou Hotpot Burnaby

Liuyishou Hotpot Burnaby

3.2(36 reviews)
5.2 km
•$$

Looks like competition is heating up around town, with this chain finally joining the dark side of…read moreAYCE goodness. About time. Parking is available in the parkade beneath the building, as well as on the side streets. The place is average sized, but it sure was packed. The waiting area here is way too small. People were crowding outside. Inside looks pretty dated (several restaurants have died in this space) and the renovations look pretty minimal. Staff are friendly but understaffed. Ordering was a bit annoying as they do it by tablet instead of order sheet, so my friends and I couldn't just fill out a form. We often had to wait a few minutes to find someone to top up water or soup or take our orders. The sauce station is pretty good, with the usual expected fixings. There is also a hot food station with chicken karaage which is nice. The food selection is very decent. Their claim to fame is their meat ring which surrounds the pot. See photos. This more for show, and is obviously a relic from their non AYCE days. Selection is a bit lighter than the competition, but there were no glaring omissions. They do have skewers for an additional cost. The staff didn't skimp out on any parts of our orders, which is also worth a special mention. Lastly, be sure to save some room for the ice cream. If I were to rank this place, I would put it slightly below Marble House (Crystal Mall) in terms of quality, but the pricing here is quite a bit better. I would gladly come back for more self destruction. Recommended.

Service 3/5 Quality of Protein 4/5…read moreCondiment Bar/Snack Bar/Self Serve 2/5 Side street parking and backlot parkade available My friend is a VIP here so clearly it's one of his go to hot pots. It was my first time here, as I was on a recent hot pot spell. We came here for dinner and it was under $60 a person with drinks. I wasn't wowed with the broth or protein, it was just allot of protein. The snack bar was rather limited and the items were barely warm. Desserts at the bar was below average. The quality of the unlimited drinks was the highlight (non alcoholic). Not running back.

Photos
Liuyishou Hotpot Burnaby - Sauce station~

Sauce station~

Liuyishou Hotpot Burnaby - Remains of hot pot~

Remains of hot pot~

Liuyishou Hotpot Burnaby

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Marble House Eatery

Marble House Eatery

3.8(56 reviews)
4.1 km•Metrotown, Maywood

What a great place to celebrate Birthdays!! Or just have a good time with friends & family!…read more They not only offer special rates for the B-day Girl or Boy, they also go all out with staging a b-day song and light show and you even get to wear a Crown or a Tiara!! Staffs are very friendly and helpful as we were not familiar with their ordering system, they showed us and it was easily understood! Foodwise, this place has all of it ... from dim sum to BBQ meats to Hot Pot and Table Top Grill! All you need is a hungry tummy! Contrary to some reviews, items came very fast and there is no wait time ( even though the Saturday night we were at it was full packed ) once we ordered through their iPad it came within minutes! For vegetables and other items such as dim sums and condiments you can get them at the self-served counters. Only issue is their parking, located at Crystal Mall, the parking can be a challenge. Pro-tip : just drive straight down to P2 rather than waiting forever on P1

We'd been here once a few years ago for AYCE Hot Pot. Each person gets their own individual hot pot…read morehere. Back then I opted for a Miso flavored broth. I recall back then that the server came around and topped up my soup with more broth instead of just plain water. This made my broth quite salty, so I didn't care to drink the soup afterwards. Other than that, I remember that we really enjoyed this restaurant. The selection of foods was impressive, even for me who doesn't eat meat. Fast forward to now...this was our first time coming back for AYCE Hot Pot. Things have changed a bit since our previous AYCE Hot Pot experience here, and not really for the better. First of all, it used to be one of those places where you would get a piece of paper and use a pencil to mark what you want from the paper. Now they have an electronic tablet for you to order from. Not the most user friendly system. For instance, there's a section of the tablet that was marked "Vegetarian." This section only contained about 3 items and they were all Tofu/ Bean Curd type products. I was scratching my head thinking, "Where are all the vegetables?!" After a bit of thinking and wandering around, I finally figured out that you're supposed to get up and collect the vegetables yourself. There's a bar with veggies and other ingredients. You take a bowl and some tongs, and then put the ingredients into your bowl. So...some things get ordered form the tablet, and other stuff you have to collect yourself. Would have been nice if someone had explained this to us when we sat down. As for the veggies themselves...the selection is much smaller compared to what it was several years ago. Sufficient enough for me to still have a good meal; however, it paled in comparison to the selection of veggies we had to choose from on our first visit here several years ago. As for non-veggie items...a lot of items you get the first order free and then if you want more, you have to spend extra money for that. Ummm...that's kind of a bummer. Kinda defeats the purpose of AYCE which is to pay one fixed price and then eat all that you can for that price. I had Sukiyaki broth this time; thankfully the server came around and topped up my pot with plain hot water this time, instead of more broth. So I was able to enjoy drinking my soup this time. Also, the meal comes with one free ice cream and one free cotton candy. The ice cream was a choice of pandan or vanilla. The cotton candy comes from a machine. You get up and press the buttons on the machine to serve yourself. The machine takes awhile to warm up each time, so...a bit of waiting involved. Overall...the food and service were good; however, with the selection of food having gone down and with them charging extra for additional orders of certain items...the value is not as good as it was before.

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Marble House Eatery
Marble House Eatery - Fatty beef

Fatty beef

Marble House Eatery - Sesame vanilla swirl ice cream

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Sesame vanilla swirl ice cream

Big Way Hot Pot - chinese - Updated October 2026

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