Came here on a weekend at noon. It was busy but managed to find seating for 5 before the afternoon rush. We were greeted despite being mostly self-serve. They had a wide selection of ingredients to choose from. I love my seafood and meat balls but there were some unique ones that I don't often see sold at supermarkets. My favourite of the ones I've picked had a salted egg yolk filling. I went with the collagen bone broth which was flavorful but not heavy which is perfect for me. Servers brought out ice cream when our group had finished eating. The flavor that day was chocolate. It was a nice light dessert to finish off our meal. Overall would return again! read more

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It's okay. Other locations are better. Soup wasn't that hot, some different kinds of fish balls, less of other options. Service is eh, mostly run by young persons the weekend we went. Paid parking. read more

Went here as a group of 6. We put our name on the waitlist and managed to get in pretty soon after they texted us. I grabbed all the stuff I like such as beef slice and balls with fillings. Had to wait for a few minutes to get the noodle I wanted, as it took them a while to get replenished. They didn't direct us to the right seats and ended up sitting at table with 4 seats. We flagged the staff and they had to move around other patrons. Food was good as usual. Broth was flavourful. Unfortunately the ice cream machine broke when visited, it was definitely a big bummer as it's something we would love to finish with. We did get some popsicle, but it's definitely not the same. read more

Big Way Hot Pot - Hot Pot Near Me - Burnaby, British Columbia

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I got way too excited about all the options at this place the first time I came and piled way too much food into my bowl. Subsequent visits to Big Way and other similar style hot pot restaurants since then have taught me how to pile less into my bowl so that I am still happily fed without costing an arm and a leg. (About $40 the first time I went. That did include a spiked boba drink though!) This time my bowl I managed to bring it down to under $15. I skip over the noodles these days. Those add a lot of weight to the bowl, not to mention my stomach. As much as I enjoy eating noodles, I have found that I really don't need them when I'm eating hot pot. This place is still great. I love all the options and they do really nice bubble tea drinks. We kinda prefer Datang in Richmond now cuz we feel that the ingredients they offer are of a higher quality than Big Way Hot Pot, plus...we love the self serve ice cream machine! Big Way is still excellent though, and I do prefer the drinks at Big Way. Wasn't super thrilled with the ice cream on this most recent visit. The flavor was Black Sesame and I'm not a Black Sesame person. It's not a flavor of ice cream I would ever choose to buy. Since I had no choice in the flavor on this visit though, I gave it a try and it did turn out to be better than I thought it would be. Still...not an ice cream flavor that I'd ever want to try again. read more

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Big Way has become one of my go-tos when I don't know what to eat. I love the concept of building your own hotpot-- from beef to pork slices, variety of balls, veggies, noodles-- you'll most likely find what you want. My favourite is their lava egg fish balls!! You don't find many of these flavours at other places. They also have a variety of soup flavours. You can choose different spice levels as well. My favourite is the miso!! You can also get it dry. If you go before 5PM on any given day, you even get a free drink for their happy hour! Lines are usually long around rush hour, so it's a first come first serve basis. However, you'll usually get seated pretty fast even if you have to wait. There's a waitlist you can sign up for online as well! Free ice cream at the end of courses-- rotating flavours. They've had some good ones like Ube, Matcha, Milk Tea and Black Sesame! My one star off is that sometimes their service is iffy depending on who's working and sometimes it feels dirty inside. Their veggies aren't always the freshest either. Other wise, it's usually a pretty good experience! read more

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It's a good idea for both customers and the restaurant. Firstly, customers pick the food items themself then weigh it and pay at the cashier. So no more regrets for order too much. Secondly, the restaurant can avoid the food waste from their inventory control. My seafood is so fresh mixed with my broth perfectly. This time l do not order the "Tom Yum" broth when I have my seafood in my hotpot. Their ice cream is also a good idea for relaxation after the hot pot dinner. They have two locations that is so close to each other. Make sure you don't go to the wrong one and waiting your friends. read more

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THE PLACE for individual hotpot! My husband likes hotpot, but he doesn't like the sharing pot so when we found out about individual hotpot, especially this place where you can pick your own ingredients and soup base, we are hooked! It's sooooo different from the traditional hotpot culture and cater more toward western culture of individualism but at the same time, makes a lot more sense! If it's your first time, you might pick too many things and wont be able to finish. And it's okay as they do provide containers for leftovers. The price is very reasonable and they always give you free icecream at the end, which is nice to have. The place is always busy but you can put your name in the waitlist straight from Yelp and don't have to be there to enter the wait list. I like most of their non spicy soup base, and for me the mushroom one is a bit blend while the collagen ones is richer. I often find their soup is quite flavourful and seasoned well already so the sauce you made is only for dipping your meat. Follow their suggestions is often the easiest and fastest as the line for sauce could be long and you don't want to hold up the line. read more

Big Way Hot Pot - Hot Pot Near Me - Burnaby, British Columbia

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-All you could....eat- I didn't see the value about going to a place like this. But I see it now Pay by weight...so prepare yourself. Better yet, bring your own weight scale for better price control. Comes with icecream and a candy on the way out and a winter melon tea. Much value! read more

Big Way Hot Pot - Milk tea icecream - Hot Pot Near Me - Burnaby, British Columbia

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We decided to go for hot pot for dinner, and having recently checked out the hot pot restaurant by our house, we decided to venture out a bit and finally check out Big Way. We got there slightly after 6 and the place was pretty busy. We weren't able to find a table for 4 so the staff had to ask a party of 2 to move to a smaller table. They have children's utensils, but you have to ask for it. There's a good variety of food to choose from, and everything appeared well stocked. You have everything from udon to abalone. You select what you want, and you pay by weight. I paid around $35 for my pot, which included food for my 2 littles and a drink. (Brown sugar milk, which was pretty good) I felt it took a bit longer than expected for the food to , but I think it might be because they cook the soup long enough that it penetrates in to the food and not like some other places where you'll bite in to something, and it's still bland. At Big Way, you can actually taste the broth has soaked in to your noodles, which I appreciate. They give you a complimentary mini ice cream cone at the end of your meal, but it's more frozen milk than ice cream. Consistency is coarser, and there was a slight floral taste, which we weren't fans of. My husband and I both had some stomach issues when we got home. We both had pretty different items, so not sure if it was related to the cleanliness/ handling than the food itself. That aside, place wasn't bad, just a bit too busy for our liking. read more

I love big way, the food is always super cheap (I normally pay about $30 for my meal and a bubble tea) and delicious! They have tons of great options for vegetarians, and looks like it would be great for vegans too. It does very VERY busy here, I have stopped going during the popular meal times because it's not worth waiting. However, if you go at a more awkward time (like 2:30), the place is not busy at all and super quick! I highly recommend Big Way, just maybe try and go at an off time! read more

Big Way Hot Pot - Pre-Cooked Hot Pot - Hot Pot Near Me - Burnaby, British Columbia

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My friend recommended me this place for dinner. Big Way hot pot is the go to place for many instagram foodies that I follow so I HAD to check this place out. When my friends and I arrived around 5pm on a weekday, the waiting list was very long. Queue time was about 25-30 minutes. You put your phone number in the tablet at the front area and an automated phone call would call you when your table is ready. I love this waitlist system because you don't have to stick around for the staff person to call your name in person. We were given large bowls and tongs and we could pick out a huge amount of raw ingredients for our hot pot. One section had all sorts of meats and seafood, while another section had noodles, veggies, and more. Everything was fresh and there were lots of each ingredient. I got a assortment of basically everything that looked good to me. When I was done picking out my food, the staff at the counter weighed my bowl, I paid, and I got a sign with a number on it. The staff cooked my food in the meantime. I got a table and waited for about 10 minutes for the staff to cook it. A server would hand over our food at the table we were sat at. It was a very orderly and organized process despite it being so crowded. Big Way also has a huge selection of sauces and garnishes. I got oyster sauce, soy sauce, and other random garnishes and asian sauces. It turned out to taste amazing. Very salty and just a little sweet. Each dip into my hot pot ingredients tasted pretty great. The sauce table station is really small. Only one person can grab sauces at a time, and only a few people can queue at the tiny area. The food in general at Big Way is amazing. I liked the premium sliced beef the most. You get a selection of broth at Big way. I chose their new laksa sauce. Apparently, its only available in a couple locations. The laksa broth was delicious. I ate every drop of it. While my friends ate, the staff checked on us if everything was fine, and replenished our waters which i really like. We felt taken care of. The staff were all smiles as well. We were then each given free green tea ice cream for dessert and cantaloupe flavored hard candy which was a very nice touch. The dining area is very clean but the tables are very close to each other and it can get pretty crowded in there. They have colorful hand painted murals on the walls. Big Way Hot Pot has got it all. Great food, friendly staff, good service....all at a reasonable price. Great waiting list system as well. . Big 5 stars out of 5 based on this visit. I will visit Big Way Hot Pot again very soon and you should try it too! read more

Big Way Hot Pot - Hot Pot Near Me - Burnaby, British Columbia

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Finally got a chance to try this chain after hearing so many people gush about it. This review is for the location that is technically on Wilson, around the corner from Kingsway. There are actually 2(!?) Big Way locations on the same block (the other location faces Kingsway). Caused quite a bit of confusion. FYI the Chinese name for this place actually means "big flavour". Something got lost in translation, but the English name works and definitely applies here. Parking is available on the side streets. For the uninitiated, below is the procedure for eating here. I have to mention this because it is different from other places around here. Would've saved a lot of hassle if someone had posted this. The closest thing I can think of is Mongolie Grill. 1) Go online (smartphones work too) and make a "reservation" on their website. This is not a "time" reservation, but a "queue" reservation. Depending on the time of day, there could be 0 groups, or 20 groups in the queue. It swings wildly. Cancel and re-add your group as necessary to try and "time" your arrival. Also because of this, personally I recommend eating here outside of peak hours. As of the time of writing, there is also a happy hour special (free cold jasmine green tea before 1700). 2) Go to the host upon arrival and check in. Then stand around and wait outside with the hordes. 3) When your group is called, the host will give each person a personalized pot and tongs. Now it's onto the epic meat and vegetable stations. Remember that the food is sold here by weight ($40/kg as of the time of writing), so be a good Asian and load up on the "expensive" items. Why pay the premium price for "cheaper" items such as vegetables or noodles? 4) After filling up, there is a 2nd lineup for paying. This is also the time to decide if one wants a drink. Weigh your pot and pay. Supposedly the scales are tared to the weight of the empty pots, so nothing to worry about there if you trust them. Tell the cashier your soup base and spiciness level, and take the numbered stick/pole thing to your table. The cashier will take your pot and stick it into the cooking assembly line. At this point, the host will assign the table as well. 5) Put the numbered stick on your table, then hit the sauce station lineup. Load up. Personally I recommend loading up 2 sauce dishes, as these things are quite small. Also you don't want to line up multiple times. 6) The host will bring the cooked pots to your table. Enjoy your food. 7) Be sure to grab the complimentary green tea ice cream (limit 1 per person) at the end. This place is not for the claustrophic. The place is freaking packed. The entire time, my friends were getting jostled by the hordes. This is definitely the authentic Asian experience. The food here is freaking good. Quality is most definitely there. The "Big" in Big Way does not disappoint. The meatballs are massive. Ingredients are fresh. Everything was delicious. I had the spiciest soup (Big Way hot) and it actually isn't too spicy by Asian standards. Nice kick without melting one's face off. I guess the other thing worth mentioning is that because of the price, this place favours smaller eaters. For people who can eat a lot (1 kg or more), it may be more economical to eat at some of the other AYCE places in the direct vicinity, such as Chocho, Marble House, Happy Lamb, or Liuyishou. Other than that, would I eat here again? Absolutely. Recommended. read more

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It doesn't matter which big way you go to the food is always going to be top notch!! I am an absolute fan of the signature ma la tang broth and I even dream about it sometimes. Oooo! Fragrant, bold and spicy ! All the ingredients are always fresh and you can buy as per ur budget that day so it's pocket friendly! read more

Big Way Hot Pot - Hot Pot Near Me - Burnaby, British Columbia

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We probably showed up around 5:30pm on a Monday and we got to go straight into loading our individual pots with what we wanted. When you enter, you get a pot and a set of tongs. You load up your pot with the meats, seafood, veggies, noodles, etc that you want. You then pick a broth, your pot gets weighed for payment (without the broth), and they cook it while you get seated. You can go make your sauce(s) while you wait for your pot to finish cooking and come to you. At the end they ask if you want ice cream, and if you do they bring you matcha ice cream in a black cone. The matcha was way too strong for me so I didn't care for it, but I did like the melon candy that was at the sauce bar. When we left at about 5:30pm, there was a good crowd waiting for their turn...it's a popular place so try to go early! read more

Big Way Hot Pot - My mix with collagen broth - Hot Pot Near Me - Burnaby, British Columbia

There are so many Big Way hot pot locations throughout the Metro Vancouver area now and this is the location I think is the most cramped out of all of them. Came by on a snowy day to have some cozy food and that was exactly what I got. Tried out the mala soup by I didn't find it as flavourful as the green pepper one so I'll go back to that one next time. They did mix up our orders even though we had numbers at our table but we figured it out read more

Big Way Hot Pot - Hot Pot Near Me - Burnaby, British Columbia

quick eats! you pick what you like by weight. the staff are night. The atmosphere is pretty nice and clean! There food has a wide selection and are fresh. read more

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Omg I love this place. I was very conservative with my order because I didn't want it to be super overpriced but my bowl only ended up being ~$18! I was actually a very good amount of full after, I wasn't overstuffed but wasn't hungry either. i came here because I really like their selection of fish balls, I can't think of another place that has such a huge selection! I got the purple instant noodles and wasn't really a fan of them. I tried my boyfriend's dried noodles and will definitely be getting that next time. Aside from loading my bowl with fish balls, I added a lot of pork belly slices and tried some of the lamb too! Make sure to head to the sauce bar and make your own sauce! They have all three typical toppings like soy sauce, green onions, garlic, chili oil, sesame sauce, and more. I found that the original bone broth was kind of lacking in flavour so I wouldn't order it again. I'd like to try the miso flavour next time! I would love to come back to try their drinks. It was late at night and my boyfriend and I were too hungry to even think about ordering drinks. The place was super packed and we regret not lining up for a spot online ahead of time (we waited 1.5 hrs!). Their ice cream flavour this time was thai milk tea and it was so good! It was very flavourful and was the perfect way to end the meal Overall, props to Big Way for opening a second location on the same block, that was a great idea. However, is the line worth it? Maybe not... but i would definitely come back. read more

Big Way Hot Pot - Hot Pot Near Me - Burnaby, British Columbia

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Learned how late Big Way hot pot is open till and we made our way out at midnight one night. It was actually still quite busy, but I felt we managed to get a spot sooner than any of our other visits earlier in the day. You still get free ice cream at the end of your meal during late night. read more

Big Way Hot Pot - Hot Pot Near Me - Burnaby, British Columbia

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Visited during happy hour and you get free drink + ice cream! For drink, you can choose one of lemonade or green tea and for ice cream, it'd be chocolate. Pay by weight, ours costed around $40 for two (see pic for amt). The place was pretty clean w lots of options, we chose the signature mala broth and wasn't too greasy! read more

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I enjoy the value of a good weighted hot pot place but this Big Way location is always packed and has long wait times. There are two locations in Metrotown, the one facing Kingsway is more popular. There were 17 parties ahead of me at 10pm on a Saturday. Took 30 minutes to get called in. Lots of variety of sliced meats, veggies, tofu, noodles, seafood to pick from but very messy set up as there were other ingredients dropped into other containers. Not great for anyone with any food allergies as everything ends up touching. It took us 15 minutes to get our ingredients while standing in line to pay. We were very squished at a 2 top, I could barely squeeze in, the neighbouring table was very close as the space is small. Staff were trying their best, running around turning tables as fast as they could and bringing everyone ice cream. I did enjoy the collagen bone broth and liked the sauce bar where you can customize your broth. read more

Big Way Hot Pot - Hot Pot Near Me - Burnaby, British Columbia

This is hands down the best hotpot place I've ever been to! What sets it apart is their raw meat and vegetables buffet--a paradise for food lovers. You pick from a wide variety of fresh, high-quality ingredients, choose your soup base, and they cook everything to perfection and serve it piping hot. My recommendation would be tom yum as I love spicy and savoury. Miso is great too if you don't want tomato based soup. The soups are incredibly flavorful, warming you up from the first sip. The customization doesn't stop there--you can create your own dipping sauce with a huge array of options, all available for free. Whether you like it spicy, tangy, or savory, there's something for every palate. The experience is interactive, fun, and perfect for chilly days or a cozy gathering with friends. If you're a fan of hotpot or looking to try it for the first time, this place is a must-visit! Highly recommend! And on top of that you get free ice cream in the end. read more

Big Way Hot Pot - Tom yum hotpot - Hot Pot Near Me - Burnaby, British Columbia

Big way hot pot caught my eye as I wanted some food late into the night. I arrived around 12am and there was a small queue already lining up. I had to only wait around 10 minutes for my table as thankfully people were leaving but they have a system where you put your number into a tablet at the front of the store and it notifies you via text when your table is ready. The store works by picking out ingredients you want from the display on your own via tongs into the provided bowl, then you bring your ingredients to the counter to weigh and order which broth you'd like your ingredients to be cooked in. They also have a milk tea and bubble tea menu! The place itself is quite small as are the tables, but it was functional. Decor wise it is a little plain, but really I was there for the great food. The broth was yummy and tasty, all my chosen ingredients were well cooked and it definitely hit the comfort food spot! You can also get your own dipping sauces for your meal if you wish, the serving table for it is slightly smaller so only one or two people could do it at a time. The price for this place is really reasonable for what I was getting and the staff were friendly and really helpful the entire way. Would come back for sure to enjoy some hot pot again!! read more

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There are two locations for Big Way at Metrotown within steps of each other. This is my first time trying this location! This location somehow feels a lot more relaxed and spacious than the other. I like it way more! The food and service are exactly the same though -- delicious and quick! I tried the sa cha broth this time, but I didn't like it very much. The flavour wasn't my preference, and it was really oily. I'll go back to the malatang next time! I didn't notice that this location had anything different than the other location. Lots of choices between meats, noodles, and vegetables. They have a HUGE variety of balls from land to sea. I love the variety at Big Way, and I love even more how affordable your bowl is! The only complaint is not getting to cook your items. Some things cooked for way too long. My winter melon disintegrated and my noodles were so soggy. Big Way also includes a free and unlimited sauce bar and a free ice cream cone at the end! My partner got the rest of her pot to go and they also gave a free bag to carry it. Great service. read more

Big Way Hot Pot - Sa cha broth - Hot Pot Near Me - Burnaby, British Columbia

I'm not sure how this could go wrong. You, yourself pick your toppings. There are no special tier prices for premium cuts of meat or anything. Choose your toppings, pick your soup and then go enjoy. There are an assortment of meats, balls, vegetables, noodles, mushrooms etc. Quite a few things I didn't even know what it was. Feeling safe or adventurous, there is a bowl for everyone. If you familiar with weighting of meats and produce, it will be quite easy to create a bowl for a reasonable price. There is a build your own sauce bar so your flavour profiles can be catered to your individual preferences. Oh they also give you ice cream at the end. What is there not to like? It does get quite busy but this isn't really surprising considering the past hot pot joints all have similar crowds. You basically pick your order in the beginning and they bring you your cooked bowl after. Not much to fault service on. Great place to share some hotpot with friends & family. read more

Big Way Hot Pot - My pick of fillings in soup - Hot Pot Near Me - Burnaby, British Columbia

It was very fun to choose your own flavor and ingredients. Caution that it can get expensive though! Would be a good option if you want something more interactive and not all you can eat. Matcha ice cream at the end was great too. read more

Big Way Hot Pot - Hotpot - Hot Pot Near Me - Burnaby, British Columbia

Thoroughly impressed! We don't have places to this extent back in the U.S. We came as a party of 4, and the host was very kind to explain how the concept of this place works. Price is based on weight of the food. We came during happy hour so we got free green tea and soft serve ice cream with our orders. We just add in what ingredients we wanted in our pot and the type of broth. Service was quick and efficient. Servers were polite and knowledgable. Place was clean, despite how busy it was! Food was yummy! Ambiance was comfortable and welcoming. Wish I could try all the flavor of broths. You can control how much you put into your pot but I purposed got extra to take back home to eat again as leftovers. Overall, would come again! read more

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I had a better experience on the second visit in December. Everything was pretty much available and no line up past 1. Waiting time wasn't too long to receive my food. I picked some meat, veggies, seafood and noodle toppings including pork intestine, beef tripe, bean sticks and etc. Raw veggies and meats tasted pretty good, but not all toppings were cooked well. It's better to choose something not dry since the staff cooks in a short time (Bean curds and intestines/ tripe wasn't tender it was tough). Meat slices and veggies are always the best bet! Can't say much on the drink and ice cream I didn't finish them. I just find this place to be overrated. read more

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Love how I can control my portions here, and love their amazing ingredient selection! They give out a free drink if you go for lunch! Also, make sure to take advantage of the online waitlist because that has saved me so much time!! If its your first time going, I'd suggest doing a walkthrough to see whats available before putting items into your bowl! read more

Another awesome restaurant I found thanks to Instagram. This place is so much fun! Make your own hot pot aaaaand spiked boba?! I'm in heaven. There was such a great variety of veggie and meat options. Everything was super fresh and good quality. I had the collagen bone broth and wasn't expecting anything too crazy but it was very good. Then again I chose what went into the soup and my own sauce I made at the sauce bar so it makes sense. It can get expensive since you pay by weight and there are extra charges for certain things but overall very worth it. Especially when you finish things off with milk tea ice cream. I'm in love. Wish there was one close to me so I could go alllll the time! read more

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Great place for hot pot... and very reasonable price. I got the miso soup broth and it was delicious. read more

Big Way Hot Pot - Hot Pot Near Me - Burnaby, British Columbia

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yummy!!!!!! Food is good as always. Long wait to get in due to popularity. Dishes and cups were oily, so hygiene isn't the best. Otherwise, broth is always good and love the quick service and free ice cream at the end! Server also helped fixed a wobbly table for us which we appreciated. Great service! read more

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I love the concept of being able to pick your own items for the hot pot. There are so many foods to pick from and the price ended up being a lot cheaper than expected. The tomato broth was nice and light and flavorful. There is usually a queue but it moves very quickly. The servers were kind and attentive and my favorite part is the free icecream at the end :). I do wish the seating was a bit more spread out though. read more

Big Way Hot Pot - Hot Pot Near Me - Burnaby, British Columbia

It's really good and the workers are really nice and they gave free ice cream and ice tea

Went there for the first time the other day. Had no complaints about the food it was great. Service was also great. Only comment was the long wait time as we were on the waitlist for an hour before being able to come in. read more

Big Way Hot Pot - Hot Pot Near Me - Burnaby, British Columbia

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Big way at both Kingsway locations.. it's quite small but it's nice they have two locations just mere walking distance from each other. Make sure to join their waitlist when it's super busy! I like how you can customize your very own pot and its pay by the weight. They also have good drinks and a nice ice cream cone dessert at the end! read more

Big Way Hot Pot - Ice cream - Hot Pot Near Me - Burnaby, British Columbia

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A very enjoyable and efficient hot pot experience where the food is cooked for you! Some of the broths I found to be just okay in flavour, but I did find their limited sukiyaki broth to be very delicious! The selection is great and much better quality than any ayce hot pot place I've been to. read more

Big Way Hot Pot - Sukiyaki broth - Hot Pot Near Me - Burnaby, British Columbia

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I've wanted to try this place for a while; and finally get the chance to check it out. It is not the traditional hotpot place where you eat slowly with plated meat and veggies. It's an individual hotpot style which you pick your own food and the soup base, then they cook it for you. So here is the catch, everything is charged by weight. You select your own meat and veggies, put them into the pot, and let them weigh it for you. It's $3.88 per 100 grams, which wasn't mentioned on their website, not sure why. A host greeted everyone at the door to explain how the system works, which was a nice touch on their customer service. As a first timer, I picked way more than I suppose to. I like the selection of their ingredient, everything looked high quality and fresh. They have all kind of meat such as lamb, beef and pork. There are also many different kind of seafood which is my go to. After weighing my pot, and selected my soup base, my bill came to $50+! That's a lot for an individual pot in my opinion!! I wonder what picked that was so heavy. However, after trying their soup base, I was very satisfied with my customized hotpot. I ordered the signature Ma La Tang with mild level, it still has the kick but very enjoyable. My partner ordered the collagen pork bone soup base, which he claimed to be one of the best broths he's had in a while. It was very flavorful, yet not too salty. All the ingredient were cooked properly, and I didn't need to use any of the dipping sauce I picked, as the broth had enough flavor to it. My eyes were definitely bigger than my stomach, and I could only finish half of my pot. It's good that to go box was an option so I can take it back home. Their service was nice, and the ambient of the restaurant is quite modern with fine details. They have some wall paintings done from the local artist, and customized the trays, cups, and napkins with their logo. You can tell that the owner spent a lot of time and money to invest into this place. The utensils were also matching, except the metal chopsticks were too heavy for my hands, and I had to ask them to switch them for me with the wooden ones. Parking isn't too bad as there's a pay parking kn the same plaza. The restaurant was busy during lunch hours, but the rotation is also good and I didn't see anyone had to wait for a table for a long time. I would definitely go back again, and maybe scale back on the selection...who knows, maybe I'll go over again, haha! read more

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This is the place that definitely makes me remember to not judge a place until the very end. We came here for a late lunch but it was still pretty busy that we had to put ourselves on a wait list. while waiting, we discussed that we need to be strategic as the price is by weight and we don't want to get heavy items :) Their selections of meat was very impressive, there was so many options that it was hard to not want to try everything. The veggies and noodle was good too, just not as impressive. My husband and I both got our own bowl and basically tried to get as much of the lighter items as possible. In the end, before you pay, you get to decide on what soup you want and there are 8 choices. I got the collagen and bone broth one and my husband got the signature mala option. When we weigh our bowls, both of ours was $20+. We were a little shocked and I was thinking I my head 'this is pricy!' It took a while for our pot to be ready but eventually it came out. Surprisingly, the items were cooked really well. None was overcooked or anything and the broth was very tasty! At the end, both of us managed to finish half of our pots and brought the rest home for dinner. So, we could have just shared one pot hahaha. We also got a free Thai iced tea soft serve at the end which was very refreshing. Service was really good too. I also like that we can bring our leftover homes. Overall, this was really good experience and I'm glad to have tried this place read more

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Hot pot that allows you to choose your own broth out of many selections but not only that you're handed a pot to fill up on protein, veggies & sides from a whole wall of selections. It was overwhelming in the best way & so esthetically pleasing to see. The way they charge you is based on weight of how much you filled the pot. They then take your pot, add your broth & bring it to your table once finished. It was a cold Saturday evening at 10pm & this hit the spot for sure. Great price for what you're getting. The only thing is I wish they had ponzu sauce lol read more

Big Way Hot Pot - Ma la tang broth :) - Hot Pot Near Me - Burnaby, British Columbia

I'd never been here before and only knew it was a hot pot place and watched to try it with my friend. I arrived right at 11.15 am before they open at 11.30 am and got a table. They were still setting up, filling all the ingredient baskets. I overheard from a different customer that you pick your hot pot ingredients and it's weighed. Once 11.30 am rolled in, we were told we can line up and get our food. You pick a pot and tongs, and pick wherever you want. There are a lot of different items to choose from seafood to meats and veggies. I was pretty conservative with what I chose but still ended up with $30 worth of food. You get to choose your own soup base at the till and after you pay you make your own dipping sauce and you get iced green tea for free. I'd say the food was good, but be careful how much you pick or your bill will get quite high. read more

Big Way Hot Pot - Hot Pot Near Me - Burnaby, British Columbia